THE UNIVERSITY OF WARWICK Notes on the typing of internally produced examination papers 1. Size of paper All papers should be typed on A4 paper, on one side of the paper only. 2. House style The University House Style, as illustrated by the attached mock paper, should always be followed. The following notes may be useful, please particular attention to the boxed instructions: (a) Heading i. Exam Code Number The code correct number must be included at the top of every page. Examination code numbers are included in the Module and Examination Directory for the current year. ii. Time Allowed & Reading Time Please use figures rather than words for the time allowed (e.g. 3 hours). Please note that if an examination has been granted reading time the correct instruction should be in the form of this example: Time Allowed: 3 hours plus 15 minutes reading time during which notes may be made (on the question paper only) but NO ANSWER MAY BE BEGUN. iii. Seen Question papers & Open Book exams If the paper you are typing falls into either of these categories please type in beneath "Time Allowed" whether it is a "Seen Question Paper" or "Open Book Examination". For "Open Book Examination" the permitted books or materials must be specified. iv. Directions and rubric The directions as to the number of sections and questions to be answered should be in ordinary type. The rubric, that is the rest of the instructions, may be in italics. The directions and rubric should be separated from the rest of the heading by a double underlining above and below. The following instruction must appear in the Rubric of all exam papers: Read carefully the instructions on the answer book and ensure that the particulars required are entered on the front cover of EACH answer book you use. If it is imperative that students do not remove exam paper from the exams hall, please ensure that this is a clear instruction in the Rubric. v. Special Materials, Calculators etc. If special tables, charts, or diagrams are provided with the paper or are to be provided by the Academic Office, e.g. Statistical Tables, please type in these details clearly at the end of the rubric. Please check these points with the examiner concerned. If calculators are allowed please type the following in the Rubric: Silent pocket calculators that are not capable of text storage or retrieval are permitted but their instruction booklets, PDAs, mobile phones or any other hand-held devices that facilitate wireless communication are NOT PERMITTED. Please indicate clearly if separate answer books are to be used for different questions/sections. (b) General Presentation A line should be drawn under each completed question. Each page should be numbered in ordinary numerals in the format Page 1 of 4 in the centre at the bottom. On each page except the final page "Continued…" should be typed in the bottom right hand corner. On the final page type (End) after a line. Questions should not be split over two pages if at all possible. If it is essential to split a question, please ensure that there is clear instruction to the student that further material is on the next page and that Question X continued… is typed above the remainder of the question. This is especially important for questions incorporating reference tables etc. Unless you make a specific request one way or the other it is not predictable whether any given paper will be printed on separate sheets or backed. Please check with the examiner whether this will affect the layout. i. ii. iii. iv. v. 3. A margin of 2cm should be left on each side of the paper. There is no requirement to use italics, in the rubric or general layout. Only if the rubric and headings on the front page are particularly lengthy should you start question 1 on a new page, otherwise continue immediately with question 1. Diagrams must be clearly drawn in black ink. They should be incorporated in the text wherever possible, but if submitted separately clear instructions should be given for their collation. Please note that photographs and half-tone illustrations do not print well. Do not use sellotape to affix photocopies to the masters, use a small quantity of light paste, and make sure the photocopies are good, dark and clear. Security & Delivery of papers I should also like to remind you of the supreme importance of security in relation to examination matters. Please ensure that papers, when not actually being worked on, are always under lock and key, and the students are excluded from the departmental office during those times when they are being typed. Please ensure that each examination paper delivered to Academic Services or the Academic Office is accompanied by a signed blue slip (to confirm that it has been proof read before delivery). Examination papers must not be sent through internal mail or by email attachment. When they are ready for delivery to Academic Services or the Academic Office, please deliver them by hand. Academic Services, WBS – LB 02/10/12 Examination paper template AD1010 UNIVERSITY OF WARWICK Summer examination 2010/11 Introduction to Administrative Processes _____________________________________________________________________________ Time allowed: 3 hours, plus 15 minutes reading time during which notes may be made (on the question paper only) BUT NO ANSWER MAY BE BEGUN. Silent pocket calculators that are not capable of text storage or retrieval are permitted but their instruction booklets, PDAs, mobile phones or any other hand-held devices that facilitate wireless communication are NOT PERMITTED. Statistical tables and graph paper will be provided. This is an open book examination: permitted texts – The Telephone Directory (2010/2011) A total of 3 questions must be answered: 2 from Section A plus 1 from Section B. Section A is worth 60% of the total marks for this paper and Section B is worth 40%. USE A SEPARATE ANSWER BOOK FOR EACH QUESTION. Read carefully the instructions on the answer book and make sure that the particulars required are entered on each answer book. _____________________________________________________________________________ Continued over the page…/ Page 1 of 3 AD1010 Section A Students should answer TWO questions from questions 1, 2 and 3 1. How far does de Tocqueville succeed in proving that administrative centralisation was largely responsible for the collapse of the ancien regime? (30%) 2. In what way do procedures for evaluating student performance at university act as controlsystems over student behaviour throughout the year? Compare the conventional examination system with its alternatives. (30%) 3. "Of course, one might argue that if the computer weren't there to hide behind, the human beings in charge would be flushed out and be forced to treat us all more decently. Don't you believe it! The history of administrative ineptitude, of bureaucratic savagery, of all the injustices and tyranny of petty officialdom, long antedates the computer. And that's what you'd be dealing with if you abolished the computer." (Isaac Asimov, The Tragedy of the Moon, 1977) Discuss this critically, quoting appropriate examples. (30%) Continued over the page…/ Page 2 of 3 AD1010 Section B Students should answer ONE question only from questions 4, 5 and 6 4. How appropriate is line and staff organisation for a large multi-factory manufacturing group? Would matrix organisation offer any significant advantages over line and staff organisation? (40%) 5. "[The word] Matrix ... has a number of precise specialised meanings in several sciences, nearsciences, and pseudo-sciences. It sounds eminently impressive. It can be supposed to have a conveniently hazy general meaning, derived from its etymological connexion with mater, the Latin mother, as something within which something else originates, or takes form, or develops. And it is a safe bet that nine out of ten of those who drop the word plonkingly into their unspecialized discourse would be embarrassed if asked for an exact definition." (Weasle words). Attempt a more precise quantification of this assumption. (40%) 6. Either: a. Critically evaluate the value to subordinates, superiors and to the institution itself of the technique of management by objectives. Or: b. Explain what is meant by the 'contingency theory of management'. Show its foundations in general systems theory. (40%) (End of Paper) Page 3 of 3