WILTSHIRE POLICE Job Description Post Title: Integrated Prosecution Team Administrator Department: Integrated Prosecution Team Post Number: New Work Location: Melksham Grade: W4 Security Vetting Level: Responsible to: IPT Supervisor Date : January 2013 Reporting Structure: Integrated Prosecution Team Manager Case Manager Criminal Justice Investigator Supervisor Integrated Prosecution Team Administrator Witness Care Unit Administrator Integrated Prosecution Team Administrator Job Purpose To undertake all administrative duties in respect of files and related matters within the Integrated Prosecution Team ensuring that all time scales are complied with and that both local and national standards and targets are consistently met, in accordance with legal requirements and Force Policy. Main Responsibilities 1. Partnerships – Deliver a high level of service to our criminal justice partners by providing a professional and timely response to their enquiries. 2. Performance – To deliver a high level of personal performance and actively contribute to the overall performance objectives of the Integrated Prosecution Team by maintaining data monitoring systems where appropriate and highlighting potential risks to the Management team. 3. Management of Police Information - Accurately record and store information using the relevant systems and ensure that information is reviewed and disposed of according to Force policy, including Crime/Traffic files, tapes, videos and electronically stored information. 4. Enquiries - The central point of contact for providing expert advice Justice Processes to members of the organisation. 5. IT Systems - Access, interrogate and update accurately various local and national IT systems including Niche RMS, Police National Computer, Libra and Exhibit PORTAL. 6. Preparation of Court Cases - Manage and process all crime offences for the Force, ensuring that the required paperwork and/or electronic case load is completed and the files are prepared and presented to CPS in accordance with current guidelines. 7. Record of Taped Interviews (ROTI’s) - Prepare and complete ROTI’s, using knowledge of the law to select verbatim points of the interview to include as proof of evidence and other points which can be third partied and summarised. 8. Pre-charge- To be responsible for sending Wessex Daytime electronic registrations for the county for pre-charge advice. 9. Electronic Transfer of digital case files- To ensure the accurate completion of scanned material. Send charge sheets from the NICHE system to HMCTS LIBRA system and the electronic first hearing file documents to the CPS Case Management System (CMS). 10. Scanning of Crime Files- Scanning case files after the review has been completed by the Trial Preparation Units. 11. Crime Summonses- Raise Summonses for the county directly on NICHE. Sending out of summonses for the county. 12. Home Office Production Orders- Liaising with the prisons nationwide to arrange for defendants to be produced for their court hearing 13. Crown Court antecedents – To prepare antecedents for the county and keep track of crown court cases for which antecedents are yet to be done on an excel spreadsheet. 14. Witness Summonses – administer witness summons on behalf of the organisation. Dimensions Financial There are no financial dimensions attached to this post. Non-Financial TBC Person Specification Integrated Prosecution Team Administrator Attributes On Appointment Criteria Qualifications: Minimum RSA II qualification or Word Processing Equivalent Desirable Experience: Proven administrative experience some of which should have been dealing directly with members of the public. Previous experience of working in a secure, confidential environment. Essential Computer literate with good keyboard skills. Competent in the use of Microsoft Word, Outlook and Excel. Excellent copy and audio skills (as much of the work is audio based) Good communication skills – both written and verbal. Daily contact with Victims, Witnesses, Crown Prosecution Service, HMCS, probation, prisons and internal staff at all levels of the organisation. Excellent interpersonal skills – approachable tactful and diplomatic. Ability to cope with frequent change and adjust to the introduction of new systems and procedures. Good time management/organisational skills with the ability to prioritise a demanding workload whilst adhering to deadlines. Ability to demonstrate a flexible approach to changing priorities Ability to work unsupervised and able to use own initiative to resolve problems Ability to work independently and as part of a team Able to demonstrate a high degree of accuracy in respect of work undertaken Basic knowledge of the law in relation to Crime and traffic legislation. Basic knowledge of the Criminal Justice Environment General awareness of equality and diversity issues in the working environment Awareness of workplace health & safety issues Understanding of confidentiality and Data Protection/Freedom of Information issues Essential Desirable Desirable Skills: Knowledge: Essential Essential Essential Essential Essential Essential Essential Essential Essential Desirable Desirable Essential Desirable Essential Attributes After Training Qualifications: Experience: Experienced in the provision of efficient and effective administrative support to the Crown Prosecution Service, other Criminal Justice Partners and internal Departments on behalf of the Justice Division. Skills: Ability to accurately record and store information on behalf of the Justice Division using the relevant guidance and recording systems. Ability to develop and adapt to changing working practices in order to meet the demands of Wiltshire Police, new legislation or new policies introduced within the Force Ability to accurately record and interpret information to input on to both local and National systems including the Police National Computer, Exhibit portal, Niche RMS, Libra. The ability to undertake ROTI’s (Record of Taped Interviews) – transcribing from taped interviews, using knowledge of the law to select verbatim points of the interview to include as proof of evidence. Ability to respond to telephone enquiries and written requests from both internal and external sources including victims, witnesses, Police Officers and Criminal Justice Partners. Ability to compile accurate performance data to inform senior managers, Police Authority and other national organisations. Ability to provide expert advice in relation to Justice matters to other internal departments including custody, Police Officers, Trial Preparation Units and outside forces. Knowledge: Sound working knowledge of all computer systems within Justice Division i.e Libra, Niche RMS, Exhibit Portal, and the Police National Computer. Sound knowledge of the internal processes in respect of criminal justice procedures Understanding of your responsibility under Equal Opportunities and the way in which your role and the organisation may impact on minority and more vulnerable communities within Wiltshire Greater understanding of relevant health & safety issues within your working environment Understanding of the impact of the Human Rights Act on the organisation and the role that you undertake Greater understanding of Data Protection and Freedom of Information issues within your working environment Role Profile Integrated Prosecution Team Administrator Core Responsibilities Administrative Support Activities The role holder should effectively deliver these key requirements: 1005 – Input, retrieve and present data using a computer Enter information correctly using an appropriate computer system, in accordance with legislative requirements and Force policy. Retrieve and present information in a suitable format and supply to relevant personnel 1110 – Maintain a record management system Record, store and supply information in accordance with organisational policy and legislative requirements 1008 - Organise and record meetings Prepare, organise and record details for organisational meetings 1120 - Photocopy, present and distribute documents Photocopy and present documents in an appropriate format, complying with local requirements, legislation and organisational policy 1197 – Prepare and print documents using a computer Present information accurately and in an appropriate format using a computer. Comply with organisational procedures Managing the Organisation 1042 – Gather information to support action Gather information from a range of sources in order to support action. Ensure the information is obtained ethically and in accordance with relevant legislation and policy 1057 - Manage information Information in accordance with information legislation, policy and business requirements 1140 - Provide customer service Provide and promote service to customers in a professional manner in line with organisational policy and legislative requirements Personal Responsibility 216 – Complete administration procedures Ensure that all matters relating to the process of information are carried out in a prompt, efficient manner and in accordance with legislation, policy and procedure 206 – Comply with Health and Safety legislation Ensure that you show a duty of care and take appropriate action to comply with Health and Safety requirements at all times 217 – Maintain standards of professional practice Ensure your behaviour complies with organisational values and organise your own work effectively to meet the demands of your role. Identify, implement and monitor development activities to enhance your own performance 242 – Make best use of technology Make best use of technology in support of your role, ensuring correct operation and compliance with organisational and legal requirements 141 – Promote equality, diversity and Human Rights in working practices Promote equality, diversity and Human Rights in working practices by developing and maintaining positive working relationships, ensuring that colleagues are treated fairly and contributing to developing equality of opportunity in working practices 224 – Work as part of a team Work co-operatively with team members and colleagues, contributing positively and constructively to the achievement of team and organisational objectives Other Undertake such other activities as are appropriate to the profile and grade, as may be required from time to time Behaviour Area Working with others Behaviour Respect for race and diversity – A Considers and shows respect for the opinions, circumstances and feelings of colleagues and members of the public, no matter what their race, religion, position, background, circumstances, status or appearance. Understands other people’s views and takes them into account. Is tactful and diplomatic when dealing with people, treating them with dignity and respect at all times. Understands and is sensitive to social, cultural and racial differences. Teamworking - C Develops strong working relationships inside and outside the team to achieve common goals. Breaks down barriers between groups and involves others in discussions and decisions. Works effectively as a team member and helps build relationships within it. Actively helps and supports others to achieve team goals. Community and customer focus - C Focuses on the customer and provides a high-quality service that is tailored to meet their individual needs. Understands the communities that are served and shows an active commitment to policing that reflects their needs and concerns. Provides a high level of service to customers. Maintains contact with customers, works out what they need and responds to them Effective communication - C Communicates ideas and information effectively, both verbally and in writing. Uses language and a style of communication that is appropriate to the situation and people being addressed. Makes sure that others understand what is going on. Speaks clearly and concisely, and does not use jargon. Uses plain English and correct grammar. Listens carefully to understand. Achieving results Personal responsibility - B Takes personal responsibility for making things happen and achieving results. Displays motivation, commitment, perseverance and conscientiousness. Acts with a high degree of integrity. Takes personal responsibility for own actions and for sorting out issues or problems that arise. Is focused on achieving results to required standards and developing skills and knowledge. Other Information Integrated Prosecution Team Administrator Because of the varied duties of this generic role within the Integrated Prosecution Team, post holders will not be in a position to perform all of these duties on a daily basis, but it is expected that each individual will have the skills and abilities to deal with files at any stage of the process and be able to fulfil all the requirements of this generic role Wiltshire Police provides a 24 hour 7 day a week service therefore applicants should be prepared to be flexible in their approach to working hours. The post holder should have access to a vehicle or be able to make alternative arrangements to meet the requirements of the post. Where applicable the post holder will be expected to wear a uniform at all times when on duty. You will be required to attend all necessary and relevant training courses in respect of your employment to ensure compliance with the policies of the Force. WILTSHIRE POLICE Police Staff Application – Notes on Competency Evidence Integrated Prosecutions Team Administrator Further to your request please find enclosed an Application Pack for the above position. Before completing the Application Form please fully read the Guidance Notes enclosed within this pack. On your Application Form please give your best example on the following competencies/criteria as selected from the Job Description/Advert. The competencies/criteria as set out below will be tested at shortlist stage (papersift); other competencies/criteria will be tested at interview. If a competency/criteria is deemed Essential then all candidates selected for interview must fulfil this requirement. No. Competency/Criteria Essential 1 Good communication skills - both written and verbal 2 Proven administrative experience some of which should have been dealing directly with members of the public. 3 Good time management/organisational skills with the ability to prioritise a demanding workload whist adhering to deadlines 4 Basic Knowledge of the Criminal Justice Environment 5 Ability to cope with frequent change and adjust to the introduction of new systems and procedures 6 Ability to demonstrate a high degree of accuracy in respect of work undertaken Desirable