PROJECT VOCH - Volunteers for Cultural Heritage
Workshop: WORKING WITH VOLUNTEERS IN MUSEUMS
Effective Transfer of Knowledge and Coordination of Work
PROGRAMME
Monday, 9 March 2009
1. Volunteerism in Slovenian Museums
 Why Volunteerism in Museums
 Project Voch – Volunteers for Cultural Heritage
2. Introduction of Workshop and Participants
3. Effective Communication - More Successful Transfer of
Knowledge
 Communication Model and Basic Principles of Communication
 Sensory Channels – Perceptual Styles
 Creating Rapport
Tuesday, 10 March 2009
4. Adults in the Mentoring Process
 Adults Learn Differently
 The Roles of a Mentor in the Learning Process
 Learning Styles in Museum
 Effective Transfer of Information Based on the 4MAT System
 Active Listening
 The Skill of Asking Questions
 Feedback
Janja Rebolj, Muzej in galerije mesta Ljubljane, 051 234 582, janja.rebolj@mestnimuzej.si
1
This project has been funded with support from the European Commission. This communication reflects the views only of the
author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.
Monday, 16 March 2009
1.
Volunteerism in Slovenia





2.
Organisation of Volunteerism



3.
Management Theory of Organisation of Volunteer Work
Preparing a Museum for Recruiting and Welcoming Volunteers
Recruiting Volunteers
Selection of Volunteers


4.
Introduction
Sectors in the Society and Volunteerism
Definition of Volunteerism and Its Meaning
Historical Turning Points of the Organisation of Volunteerism in
Slovenia
Systemic Organisation of Volunteerism
Selection of Volunteers
Motivation for Volunteer Work
Management of Volunteers



Administration
Supporting Volunteers in Their Work
Evaluation of Volunteer Work
Tuesday, 17 March 2009
1.
Motivation



2.
Getting to Know Oneself (Motivational Value Systems)
How Others See Us
Getting to Know Others (Motivational Value Systems and How
They Influence Behaviour)
Conflict Management


The Conflict Sequence and Conflict Styles
Handling Conflict
Closing of the Workshop
Janja Rebolj, Muzej in galerije mesta Ljubljane, 051 234 582, janja.rebolj@mestnimuzej.si
2
This project has been funded with support from the European Commission. This communication reflects the views only of the
author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.