Jan Stepan
605 Lidster Place
New Westminster, BC
V3L 5E2 Canada
Phone 604-522-9313
E-mail jstepan68@yahoo.ca
PERSONAL SUMMARY
Quality oriented Technical Operations Management Specialist, extensive experience with research,
development and software verification of network management applications in the telecommunications industry.
Demonstrated ability to organize systems and processes, and motivate people to achieve goals.
Technical Skills
 Protocols: SNMP, SDH/SONET, TL1, X.25, SS7, TBOS, and HDLC
 Platforms: HP-UX, SUN OS, and Windows 9x
 Languages: UNIX shell, awk, HTML, XML, SQL, PERL, and EXPECT
 Databases: INFORMIX and ORACLE
 Applications: MS Office, MS Project, Outlook, Exceed, LiveLink, and Framemaker
 Other: DMS, System X, TN4X, Tellabs 532E, WS3000, Xyplex
SELECTED ACCOMPLISHMENTS
System Analysis/Development

Assessed test case attributes, results and requirements tracking tool and produced a simplified process
enabling new users to become proficient in half the time. Process and accompanying PERL scripts
were adopted by test and design groups.

Customized simulator by enhancing Expect scripts and writing new UNIX shell scripts so fault
confidence feature could be validated and avoiding need for a real DMS telephone switch.

Researched and collected data to write interface specifications for DMS and System X switch
management application. Documents guided, parsing, remote login and audit implementations, forming
a standard for interface development for over 5 years.

Designed, implemented, and maintained CANAC/Microtel North Warning Surveillance Control and
Data Acquisition software application. Coding was done in a proprietary BASIC like language.
Software Verification/Quality Assurance

Developed, executed, and maintained test cases and simulation scripts for validating features such as
fault, performance, audit and trail management on real time software applications for monitoring
networks of circuit switches, digital cross connects and remote telemetry devices.

Used protocol analyzer to validate interface communication between remote devices.

Organized test results. Logged and tracked problem reports. Produced test reports and release notes.
Collaborated with design teams represented the test team in forums such as project and design
reviews and influenced design enhancements and release packaging.

Updated verification process documents, organized records, and guided team members to achieve
successful ISO 9000 audits.
Project Management

Organized, planned and coordinated a successful internal International Standards Organizations (ISO)
9001 quality assurance audit of site development processes.

Acted as Year 2000 test prime coordinated test activities, including customer acceptance tests with BC
Hydro and BC Tel Mobility, met the corporate readiness goals for the NETWORKS product family.
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Jan Stepan
605 Lidster Place
New Westminster, BC
V3L 5E2 Canada
Phone 604-522-9313
E-mail jstepan68@yahoo.ca

Acted as acceptance prime for Harris WS3000 TL1 telemetry device supervised device installation,
coordinated and performed test activities, prioritized problems, and assessed device readiness for
deployment in Cable and Wireless network management solution.

Produced test plans, schedules, and coordinated test activities for software loads and corrective
patches ensuring customer demands were met.
Leadership/Management

Acted as a consultant for design and test teams answering high-level verification and process
questions. Provided test bed support trouble-shooting problems and configured terminal servers and
telemetry devices.

Interviewed and recommended 5 new test team members of which 4 remained with the company two
years or more. Later 2 joined design and 1 joined product management.

Trained junior team members on department procedures and company processes promoting cohesion
in the R&D group.
PROFESSIONAL EXPERIENCE
Nortel Networks, Richmond, BC
 Software Verification Engineer (1996 – 2001)
 ISO Quality Prime (1999)
1996 - 2001
Prism Systems, Richmond, BC
 Software Verification Engineer (1992 – 1995)
 Technical Support Representative – Programmer (1990 – 1992)
1990 – 1995
Microtel, Burnaby, BC
 Technical Support Representative – Programmer (1987 – 1989)
1987 – 1989
EDUCATION & PROFESSIONAL DEVELOPMENT
Simon Fraser University, Burnaby, BC
 B.Sc., Management and Systems Science (Completed 3 Co-op terms)
Technical Training
 Simple Network Management Protocol, Saratoga CBT
 Nortel Verification Forum Conference
 Understanding IP Networking, Telecommunications Research Associates
 ClearCase Basics UNIX, Rational Software
 Negotiating, Nortel Networks
 Effective Technical Writing, Nortel Networks
 DMS-100 Family Traffic Analysis, Nortel Networks
 Introduction to SDH/SONET, Nortel Networks
 MS Project, IT Training Group
 HP-UX System Administration for the HP9000 Series 800, Hewlett Packard
 Software Reliability and Testing, Software Productivity Centre
 Electro-static Sensitive Device Handling, Prism Systems
 An Intensive Introduction to T1/T3 Networking, Data-Tech Institute
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