Siskiyou Central Credit Union Policy # Policy: Employee Handbook and Personnel Policies Areas of Responsibility: CEO / EVP Last Board Review: April, 2008 Last Revision: April, 2008 ________________________________________________________________ Employee Handbook and Personnel Policies Function of This Manual This Personnel Policy Manual is a compilation of personnel policies, practices, and procedures, which have been developed in the Siskiyou Central Credit Union. Designed as a communication tool for management and staff, if offers a general approach for the administration of personnel policies, and thereby is intended to reduce difficulties, which might arise, from unwritten policy, inconsistent policy, or lack of proper communications. This Handbook is not intended to be a contract (express or implied), nor is it intended to otherwise create any legally enforceable obligations on the part of the Credit Union or its employees. Because employment at the Credit Union is “at will,” you should not misconstrue anything in this Handbook as creating a contract or guarantee of continued employment. Siskiyou Central Credit Union Employee Handbook and Personnel Policies Date: April 2008 1 Siskiyou Central Credit Union Policy # Handbook Revisions This Handbook replaces all earlier Credit Union employee handbooks and personnel manuals, and supersedes all memoranda and oral descriptions of Credit Union personnel policies, practices, and procedures. The Credit Union can change or eliminate anything in this Handbook, and any employment policy, practice, work rule or benefit, at any time without prior notice. However, any such change is effective only if it is in writing, and is signed by the Board of Directors or President/CEO of the Credit Union. In addition, if the change is to the Credit Union's at-will employment policy (discussed below) the change must be signed by the President/CEO or person designated by the President/CEO and the affected employee. No one has the authority to make any promise or commitment contrary to what is in this Handbook except the Board of Directors or President/CEO of the Credit Union. Employees are responsible for knowing about and understanding any changes to the Handbook once the changes have been distributed. Siskiyou Central Credit Union Employee Handbook and Personnel Policies Date: April 2008 2 Siskiyou Central Credit Union Policy # Equal Employment Opportunity General Policy The Credit Union is committed to equal employment opportunity and to providing a work environment free of unlawful discrimination and harassment. The Credit Union will not unlawfully discriminate against qualified applicants or employees because of the applicant's or employee's race, color, national origin, ancestry, sex, sexual orientation, age, religion, creed, physical or mental disability, medical condition, marital status, citizenship status, military service status, or other basis protected by law. Accommodation of Disabled Employees Any employee who is disabled and needs an accommodation in order to perform the essential functions of his or her position must advise their supervisor. Upon verification of the disability and of the need for an accommodation, the Credit Union will explore what accommodations may be effective and reasonable. (Rev 1/01/02) Harassment Policy The Credit Union intends to provide a work environment that is pleasant, professional, and free from intimidation, hostility or other offenses that might interfere with work performance. Harassment of any sort — verbal, physical, or visual — will not be tolerated, particularly against employees in protected classes. These classes include, but are not necessarily limited to race, color, religion, sex, age, sexual orientation, national origin or ancestry, disability, medical condition, marital status, veteran status, or any other protected status defined by law. This prohibition applies to all employment-related settings, including business trips, business-related social events and recreational and entertainment activities, and applies to all persons doing business with the Credit Union including employees, members, clients, vendors, and contractors. Siskiyou Central Credit Union Employee Handbook and Personnel Policies Date: April 2008 3 Siskiyou Central Credit Union Policy # Responsibility All the Credit Union employees, and particularly managers, have a responsibility for keeping our work environment free of harassment. Any employee who becomes aware of an incident of harassment whether by witnessing the incident or being told of it must report it to their immediate supervisor/manager or the designated management representative with whom they feel comfortable. When management becomes aware of the existence of harassment, it is obligated by law to take prompt and appropriate action, whether or not the victim wants the company to do so. Reporting While the Credit Union encourages you to communicate directly with the alleged harasser, and make it clear that the harasser's behavior is unacceptable, offensive or inappropriate, it is not required that you do so. It is essential, however, to notify your supervisor/manager immediately even if you are not sure the offending behavior is considered harassment. Any incidents of harassment must be immediately reported to a manager or other management representative. Appropriate investigation and disciplinary action will be taken. All reports will be promptly investigated with due regard for the privacy of everyone involved. However, confidentiality cannot be guaranteed. Any employee found to have engaged in, or condoned harassment of, or harassed a fellow employee or subordinate will be subject to severe disciplinary action up to and including termination. Similarly, any employee who engages in unprofessional or inappropriate conduct inconsistent with this policy is subject to discipline, regardless of whether the conduct rises to the level of harassment. The Credit Union will also take any additional action necessary to appropriately remedy the situation. Retaliation of any sort will not be permitted. No adverse employment action will be taken for any employee making a good faith report of alleged harassment or for cooperating in any investigation into alleged unlawful harassment or discrimination. The Credit Union accepts no liability for harassment of one employee by another employee. The individual who makes unwelcome advances, threatens or in any way harasses another employee is personally liable for such actions and their consequences. The Credit Union may or may not provide legal, financial or any other assistance to an individual accused of harassment if a legal complaint is filed. Siskiyou Central Credit Union Employee Handbook and Personnel Policies Date: April 2008 4 Siskiyou Central Credit Union Policy # Policy Statement on Sexual Harassment What Is Sexual Harassment? Sexual harassment may include unwelcome sexual advances, requests for sexual favors, or other verbal or physical contact of a sexual nature when such conduct creates an offensive, hostile and intimidating working environment and prevents an individual from effectively performing the duties of their position. It also encompasses such conduct when it is made a term or condition of employment or compensation, either implicitly or explicitly and when an employment decision is based on an individual's acceptance or rejection of such conduct. It is important to note that sexual harassment crosses age and gender boundaries and cannot be stereotyped. Among other perceived unconventional situations, sexual harassment may even involve two women or two men. Impermissible harassment may take many forms, some of which may include the following: o Verbal conduct, such as epithets, jokes, slurs, or comments. o Visual conduct, such as posters, photographs, cartoons, drawings, leering, or gestures. o Physical conduct, such as touching, assaulting, or impeding or blocking movement. o Unwanted sexual advances, invitations, or propositions. o Offering employment benefits in exchange for sexual favors. o Making or threatening reprisal after a negative response to a sexual advance. o Unlawful harassment in any form will not be tolerated. It is also against the Credit Union policy to download inappropriate pictures or materials from computer systems or to circulate derogatory or offensive jokes or pictures in any manner including via e-mail. The Credit Union prohibits any employee from retaliating in any way against anyone who has raised any concern about sexual harassment or discrimination against another individual. The Credit Union will investigate any complaint of sexual harassment and will take immediate and appropriate prompt and effective disciplinary action if sexual harassment has been found within the workplace. Siskiyou Central Credit Union Employee Handbook and Personnel Policies Date: April 2008 5 Siskiyou Central Credit Union Policy # Employment The President/CEO or person designated by the President/CEO is responsible for hiring, terminating, and supervising staff in accordance with policy of the board of directors and within budgetary guidelines and limitations. The Board of Directors is responsible for hiring and terminating the President/CEO. The Executive Vice President is responsible for day-to-day supervision of all personnel. Prior to the time of initial employment, a credit check may be required, and the previous employment record may be validated. All employees must remain bondable. Strict confidentiality of members' records shall be maintained and emphasized. The business of this Credit Union involves the private financial matters of members. It is extremely important you do not discuss the nature of this information outside the Credit Union office, even with fellow employees. Credit union business should never be discussed with family or close friends. Siskiyou Central Credit Union Employee Handbook and Personnel Policies Date: April 2008 6 Siskiyou Central Credit Union Policy # Employment-At-Will It is the policy of this Credit Union that all employees who do not have a written employment agreement are employed at the will of the Credit Union for an indefinite period. Employees may resign from the Credit Union and may be terminated by the Credit Union at any time and for any lawful reason, and with or without notice. At the time of hiring, employees shall be required to sign a written statement acknowledging their understanding that they are employed at the will of the Credit Union and are subject to termination at any time, for any lawful reason, with or without notice, and without cause. Completion of a trial or introductory period or conferral of regular employment shall not change an employee's status as an employee-at-will or in any way restrict the Credit Union's right to terminate such an employee. This Employment-At-Will policy may not be altered or amended except in a clear writing expressing such intent and signed by both the Credit Union President/CEO or personnel designated by the President/CEO and the individual employee. Therefore, employees should not rely on any act or oral statement as an implication, agreement, or guarantee of continued employment. Siskiyou Central Credit Union Employee Handbook and Personnel Policies Date: April 2008 7 Siskiyou Central Credit Union Policy # Part-Time and Temporary Employees A temporary employee is an individual who is hired full time or part time for a limited period. A part-time employee is a person who is hired for an indefinite period, but who works less than a 30-hour week. (Rev 1/01/02) Introductory Period It is the policy that all new employees and all present employees transferred or promoted to a new job, shall have an introductory period of six months. Upon successful completion of the introductory period, the employee will be given regular employee status. Because employment at the Credit Union is always at will, the transfer or promotion may be modified or reversed at any time before, during or after the introductory period, without cause and without notice. Siskiyou Central Credit Union Employee Handbook and Personnel Policies Date: April 2008 8 Siskiyou Central Credit Union Policy # Anti-nepotism A familial relationship among employees can create an actual or potential conflict of interest in the employment setting, especially where one relative supervises another relative. For business reasons such as supervision, safety, security, or morale, the Credit Union may refuse to hire or place a relative in a position where the individuals will work in a direct supervisory capacity or in the same department or facility. If two employees marry, become related, or enter into an intimate relationship, they may not remain in a direct supervisory capacity or in the same department or facility if there are business concerns of supervision, safety, security or morale. Credit Union will attempt to identify other available positions. If no alternate position is available, the employees will have the opportunity to decide which employee will remain with the Credit Union. If this decision is not made within 90 days, the Credit Union will make the decision. For the purposes of this policy, a relative is any person who is related by blood or marriage, or whose relationship with the employee is similar to that of persons who are related by blood, marriage, in a domestic partner relationship, or who share the same household. Examples: spouse, parents, in-laws, children, aunts, uncles, nephews, nieces, grandparents, grandchildren, domestic partners, etc. Siskiyou Central Credit Union Employee Handbook and Personnel Policies Date: April 2008 9 Siskiyou Central Credit Union Policy # Staff and Office Hours Siskiyou Central Credit Union's current business hours are 9:00 a.m. to 4:00 p.m. Monday through Thursday and 9:00 a.m. to 5:30 p.m. Friday. Your supervisor will supply you with a work schedule showing your working days and hours, your rest periods (break) and meal periods. An employee’s normal workday is 7.5 hours. Some workdays may require employees to work additional hours. The business hours, work hours, and particular employee work schedules are subject to change at the sole discretion of the Credit Union. It is necessary that you take your designated meal period and rest periods and that you not perform any work duties during such periods. Such meal and rest periods are important and help to provide mental clarity and reduce stress, injury, and errors. If for any reason and at anytime you feel that you cannot take a meal period or rest period, you should discuss the matter with your supervisor or a human resources representative. Your meal period and rest periods will be based on the number of hours worked in a day as mandated by the Labor Code. We provide a service to our membership and it is necessary to assure coverage of your workstation at all times. A few examples of reasons that your meal period or rest periods may be rescheduled during a workday include but are not limited to: o o o Serving a member prevents you from going to break on schedule. You're at break, but take a member's call or someone on staff visits with you on a business matter. Due to illness or other absences, your department is short handed throwing everyone off schedule. You should use the time clock to "clock out" during your meal period. You may not work through your meal period in order to leave your shift earlier at the end of the day and may not combine the rest periods or combine them with the meal period. You should not "clock out" during your rest periods. Because of the importance of such meal and rest periods, steps will be taken to help ensure that such breaks are utilized. Siskiyou Central Credit Union Employee Handbook and Personnel Policies Date: April 2008 10 Siskiyou Central Credit Union Policy # Job Description Job Descriptions shall be: o Reviewed by an employee at the time of employment and signed by the applicant to reflect understanding of some of the employee's general duties and policies. o Reviewed annually in conjunction with the annual performance evaluation. o Upgraded as may be necessary for the changing environment. In the event that an employee feels that the written job description does not accurately reflect his or her regular actual duties, the employee should promptly discuss the matter with his or her supervisor or Executive Vice President or President/CEO, and should provide a written description of the employee's actual duties. In addition, from time to time, employees' titles, responsibilities, or performance standards may change and employees may be required to work on projects or assist with tasks outside of their regular job responsibilities. The Credit Union expects all employees to be flexible in this way and to give their best effort to whatever duties are assigned. Siskiyou Central Credit Union Employee Handbook and Personnel Policies Date: April 2008 11 Siskiyou Central Credit Union Policy # Wage and Salary Administration It is the policy of the Credit Union to pay wages and salaries, which are based upon the nature of the job performed. o A salary range will be established for each job classification. Increases or decreases in wages or salary are determined in the Credit Union's sole discretion and depend in part on the Credit Union's financial performance, market conditions, and individual employee's overall contribution to the Credit Union as determined by the Credit Union. Generally, wages or salaries are reviewed after an employee's completion of an introductory period (generally six months) and approximately annually thereafter. o Overtime work is paid as directed by current Labor Law. o Work on declared holidays shall be paid as directed by current Labor Law. o All overtime work or holiday work must be authorized in advance by management. The above provisions shall not be deemed violated if the employer and at least two-thirds of the employees have written agreement to work 10 hours for 4 days a week. o Release time for required service in the National Guard, Regular Reserve or Jury Duty shall be provided with no charge against vacation time. o SCCU payroll periods for exempt and non-exempt employees are biweekly. They are on Wednesday. The cut off day for the pay period is the Saturday prior to the Wednesday of payroll week. Siskiyou Central Credit Union Employee Handbook and Personnel Policies Date: April 2008 12 Siskiyou Central Credit Union Policy # Outside Employment Staff - Any staff member may have outside employment as long as it is not a conflict of interest or incompatible and does not interfere with his / her regular duties at the Credit Union. Management - The President/CEO and Managers are discouraged from obtaining employment outside the Credit Union since Executive Management is generally considered a full time occupation and because of the risk of a conflict of interest or disclosure of confidential or trade secret information of the Credit Union. Prior to accepting or engaging in such outside employment, all employees are encouraged to discuss such endeavors with their manager or Executive Vice President or President/CEO Whether or not you will be permitted to remain employed at the Credit Union in a situation where you’re outside employment would potentially create a conflict of interest, or even the appearance of such a conflict is in the sole discretion of the Credit Union. Even for outside work that is permissible, however, you should consider whether the demands of the work will interfere in any way with your employment at the Credit Union. Outside work will not be considered an excuse for poor job performance, absence, tardiness, leaving early, refusing to travel, or refusing to work overtime or a changed schedule. Siskiyou Central Credit Union Employee Handbook and Personnel Policies Date: April 2008 13 Siskiyou Central Credit Union Policy # Personnel Records The Credit Union maintains personnel files relating to each employee's employment by the Credit Union. Upon written request, an employee shall have the opportunity to review his/her personnel file within a reasonable period after the request during regular business hours and on the Credit Union premises. A supervisor shall be present during the review. Employees are generally informed of any material placed in their personnel file, which may affect their job performance appraisal, and such employees are asked to sign an acknowledgement that they have seen and reviewed the material. Accurate employee records of vacation time, sick leave, and leave without pay, and overtime work will be maintained by the Executive Vice President or President/CEO. In the event a regulatory agency requests to examine the personnel records, the employee will be notified. Siskiyou Central Credit Union Employee Handbook and Personnel Policies Date: April 2008 14 Siskiyou Central Credit Union Policy # Performance Appraisal Some aspects of performance can be measured objectively, such as following prescribed procedures, balancing accounts, and having reliable attendance. Other aspects of performance are subjective, and must by definition be measured subjectively at the discretion of management. Examples include being professional and cooperative to other employees and to members, being responsible about communicating disagreements or problems, taking responsibility for resolving problems within your control, taking initiative, and maintaining a positive attitude about the Credit Union and its goals and programs. The employee's supervisor and/or Executive Vice President and/or the President/CEO shall complete the employee's evaluation and discuss it with the employee privately. The intent of the evaluation is to assist the employee in better understanding what is expected of him/her and how he/she is measuring up to these expectations. Performance evaluations can be conducted at any time, as the supervisor deems necessary. Generally, they are conducted annually. during the first quarter of the year. If employees are uncertain about how their performance is perceived or whether their performance is acceptable, they are expected to initiate a discussion with their supervisor about their concerns. Generally, compensation is also reviewed at the time of an employee's regular performance appraisal. The amount of compensation is based in part on the Credit Union’s subjective evaluation of the merit of the employee's service to the Credit Union; accordingly any increase or decrease in compensation is wholly within the discretion of management of the Credit Union. Siskiyou Central Credit Union Employee Handbook and Personnel Policies Date: April 2008 15 Siskiyou Central Credit Union Policy # Personal Conduct It is the policy of the Credit Union to provide certain rules and regulations regarding employee behavior for the efficient operation of the Credit Union and for the benefit and protection of all. All employees are expected to conduct themselves and behave in a manner which is conducive to the efficient operation of and in the best interests of the Credit Union. It is impossible to list all the behavior required of Credit Union employee; however, here are some examples of such behavior : o Reporting to work punctually as scheduled. (See Time Clock Policy) o Notifying the supervisor when the employee will be absent from work, or is unable to report for work on time. o Complying with the "No Smoking in Credit Union Building" rule and all of the Credit Union's health, safety, security and emergency requirements. o Wearing clothing appropriate for the work being performed. (See "Dress Guidelines for Employees" on subsequent page). o Eating meals only during meal periods and only in designated areas. o Limiting personal telephone calls to those which are absolutely necessary. When necessity requires that a personal long distance call be made, it shall be at employee’s expense. o Maintaining work place and work area in a clean and orderly condition. o Refraining from behavior or conduct deemed offensive or undesirable, or which is subject to disciplinary action. Siskiyou Central Credit Union Employee Handbook and Personnel Policies Date: April 2008 16 Siskiyou Central Credit Union Policy # Disciplinary Action The Credit Union may administer discipline when it believes that an employee has engaged in misconduct, violation of company policy, inappropriate activity or performance problems. The appropriate form of discipline is determined on a case-by-case basis by the Credit Union in its best judgment. Employees whose performance has become unsatisfactory are subject to appropriate disciplinary action. Guidelines: Forms of disciplinary action shall generally fall into one of these categories: o Counseling by supervisor regarding performance or attitude, this may result in disciplinary action. o Written notice of specific improvements in performance or attitude. o Suspension from work without pay for a time not to exceed two weeks. o Termination. Documentation of action taken: o Issues resulting in disciplinary action will be documented by the employee's supervisor and will become part of the employee file. o All subsequent steps taken will be documented, signed by both employee and supervisor, and will become a part of the employee file. The Credit Union uses its best judgment to determine the appropriate discipline for particular circumstances. Discipline is not necessarily administered in the order listed above and need not be applied progressively. Accordingly, in some circumstances immediate termination may be warranted or termination may follow any other type of discipline. Similarly, repeated oral or written warnings may be appropriate in certain circumstances. Siskiyou Central Credit Union Employee Handbook and Personnel Policies Date: April 2008 17 Siskiyou Central Credit Union Policy # Discipline (con’t) It is impossible to list every example of employee conduct or behavior that is not acceptable at the Credit Union. Fundamentally, the Credit Union will not tolerate behavior that is unethical, unprofessional, dishonest or unlawful, is destructive of morale or the Credit Union's reputation, is unsafe, creates an unnecessarily tense working environment, or is at cross-purposes with the Credit Union's goals and values. Employees are expected to refrain from any such behavior, and to conduct themselves with respect for the rights and welfare of all Credit Union employees and in the best interest of the Credit Union. The Credit Union regards the following types of acts as extremely serious, which may result in immediate termination: Unacceptable Activities Generally speaking, we expect each person to act in a mature and responsible way at all times. If you have any questions concerning any work or safety rule or any of the unacceptable activities listed below, please see your manager/supervisor for an explanation. o The following sample list of Unacceptable Activities can result in disciplinary action, up to and including termination. (Please note that this list is not considered all-inclusive. Other types of unacceptable conduct could result in disciplinary action.) Nothing in this list alters the at-will nature of your employment; either you or the Credit Union may terminate the employment relationship with or without reason and in the absence of any violation of these rules. o Accessing, reviewing and/or observing documents or other materials on or in the desk or other property assigned to another employee without that employee's express authorization. o Violation of any company rule or performing any action that is detrimental to the Credit Union's efforts to operate profitably. o Violation of security or safety rules or failure to observe safety rules or the Credit Union safety practices; failure to wear required safety equipment; tampering with the Credit Union equipment or safety equipment. o Negligence or any careless action that endangers the life or safety of another person. Siskiyou Central Credit Union Employee Handbook and Personnel Policies Date: April 2008 18 Siskiyou Central Credit Union Policy # Discipline (con’t) o Being intoxicated or under the influence of a controlled substance while at work; use, possession or sale of a controlled substance in any quantity while on company premises, except medications prescribed by a physician which do not impair work performance. o Unauthorized possession of dangerous or illegal firearms, weapons, or explosives on company property or while on duty. o Engaging in criminal conduct or acts of violence; making threats of violence toward anyone; fighting; provoking a fight; or negligent damage of the Credit Union’s property on or off company premises or when representing the Credit Union. o Insubordination or refusing to obey instructions pertaining to your work that have been properly issued by your manager. Refusal to help out on special assignments. o Threatening, intimidating, or coercing fellow employees on or off the premises at any time, for any purpose. o Engaging in an act of sabotage; negligently causing the destruction or damage of Credit Union property, or the property of fellow employees, customers, suppliers, or visitors. o Theft or unauthorized possession of Credit Union property or the property of fellow employees; unauthorized possession or removal of any company property, including documents, from the premises without prior permission from management; unauthorized use of Credit Union equipment or property for personal reasons; using Credit Union equipment for personal profit. o Dishonesty; falsification, or misrepresentation on your application for employment or other work records; lying about sick or personal leave; falsifying reason for a leave of absence or other data requested by the Credit Union; alteration of Credit Union records or other Credit Union documents. o Violating the non-disclosure agreement; giving confidential or proprietary Credit Union information to competitors or other organizations or to unauthorized Credit Union employees or to former employees; working for a competing business while a Credit Union employee; breach of confidentiality of personnel information. Siskiyou Central Credit Union Employee Handbook and Personnel Policies Date: April 2008 19 Siskiyou Central Credit Union Policy # Discipline (con’t) o Spreading malicious gossip and/or rumors; engaging in behavior which creates discord and lack of harmony; interfering with another employee on the job; restricting work output or encouraging others to do the same. o Immoral or indecent conduct on Credit Union property. o Conducting a lottery or gambling on Credit Union premises. o Unsatisfactory or careless work performance. Failure to meet the production or quality standards that have been explained to you by your supervisor/manager. o Any act of harassment, sexual, racial or other; telling sexist or racist jokes; or making racial or ethnic slurs. o Leaving work before the end of a workday or not being ready to work at the start of a workday without the approval of your supervisor/manager; stopping work before the time specified. o Sleeping or loitering during working hours. o Use of company telephone or e-mail for personal matters, although use of company telephone or e-mail for emergency personal matters may be permitted upon supervisors approval. o Smoking in restricted areas or at non-designated times, as specified by department rules. o Creating or contributing to unsanitary or unsafe conditions. o Posting, removing, or altering notices on any bulletin board on Credit Union property without the permission of an officer of the Credit Union. o Failure to report an absence or late arrival; excessive absence or lateness. (I.e. "Excessive" means two or more unexcused absences or tardies within a thirty day calendar period or four or more unexcused absences or tardies within a ninety day calendar period. o Buying Credit Union merchandise for resale. Siskiyou Central Credit Union Employee Handbook and Personnel Policies Date: April 2008 20 Siskiyou Central Credit Union Policy # Discipline (con’t) o Using obscene or abusive language toward any manager, employee or member. Showing indifference or rudeness towards a member or fellow employee. Any disorderly or antagonistic conduct on Credit Union premises. o Failure to immediately report damage to, or an accident involving, Credit Union equipment or on Credit Union premises. o Soliciting during working hours and/or in working areas; selling merchandise or collecting funds of any kind for charities or others without authorization during business hours, or at a time or place that interferes with the work of another employee on Credit Union premises. o Failure to use your timesheet and/or timecard; failure to get your timesheet approved by your supervisor; alteration of your own timesheet or records or attendance documents; punching or altering another employee's timesheet or records; or causing someone to alter your timesheet or records. Siskiyou Central Credit Union Employee Handbook and Personnel Policies Date: April 2008 21 Siskiyou Central Credit Union Policy # Conflicts of Interest Employees are expected to devote their best efforts and attention to the full-time performance of their jobs. Employees are expected to use good judgment, to adhere to high ethical standards, and to avoid situations that create an actual or potential conflict between their personal interests and the interests of the Credit Union. A conflict of interest exists when the employee's loyalties or actions are divided between the Credit Union's interests and those of another, such as a competitor, supplier, or member. Both the fact and the appearance of a conflict of interest should be avoided. Employees unsure as to whether a certain transaction, activity, or relationship constitutes a conflict of interest should discuss it with management or the Executive Vice President or President/CEO for clarification. Any exceptions to this guideline must be approved in writing by an authorized representative of the Credit Union. While it is not feasible to describe all possible conflicts of interest that could develop, some of the more common conflicts that employees should avoid include the following: o Gifts: Accepting a personal or business gift or entertainment from competitors, members, suppliers, or potential members, potentially creates a conflict of interest with the Credit Union. It is the express policy of the Credit Union that you are prohibited from, either directly or indirectly, asking, demanding, exacting, soliciting, seeking, or agreeing to receive anything of value for yourself or any other person or entity (other than from the Credit Union) in connection with any transaction or business of the Credit Union. Violation of or impropriety with regard to this policy may result in disciplinary action including termination of employment. You may accept gifts of a minor nature, such as lunches, boxes of candy, and flowers, as long as the value does not exceed $50.00 in any consecutive 12-month period from the same person or vendor. Cash in any amount or in any form may not be accepted under any circumstances. o Activities/Working Outside of the Credit Union: Outside jobs or other commitments which interfere with the ability to perform one's job, are not necessarily a conflict of interest, but may create a conflict of obligation. An employee may not hold other employment, which represents a potential conflict of interest with the Credit Union. This includes any line of business or endeavor competing with the Credit Union, including, but not limited to, any work for lending or financial institutions. This also includes any work for a person or entity with a business relationship with the Credit Union. If job performance is affected, the substandard job performance then becomes a disciplinary issue. Siskiyou Central Credit Union Employee Handbook and Personnel Policies Date: April 2008 22 Siskiyou Central Credit Union Policy # Conflicts of Interest (con’t) o Using proprietary or confidential Credit Union information for personal gain or to the Credit Union's detriment. o Vendor Contracts: Having a direct or indirect financial interest in or relationship with a competitor, member, or supplier/vendor, potentially creates a conflict of interest with the Credit Union. o Using Credit Union assets or labor for personal use. o Committing the Credit Union to give its financial or other support to any outside activity or organization: Employees are required to disclose any investments in other entities, or other personal or professional relationships, which potentially would involve the Credit Union's interests. o Other Relationships: Developing a personal relationship with a subordinate employee of the Credit Union or with an employee of a competitor, supplier, or customer that might interfere with the exercise of impartial judgment in decisions affecting the Credit Union or any employees of the Credit Union. If an employee or someone with whom an employee has a close relationship (a family member or close companion) has a financial or employment relationship with a competitor, member, supplier, or potential supplier, the employee must disclose this fact in writing to the Executive Vice President or President/CEO. o Power of Attorney: Entering into a power of attorney for any member potentially creates a conflict of interest with the Credit Union. o Part-time employees may engage in outside employment, provided that they disclose such employment. Regular full-time employees are encouraged to avoid outside employment which may interfere with the ability to perform the essential job functions for which hired, and must disclose the same to the Executive Vice President or President/CEO. Siskiyou Central Credit Union Employee Handbook and Personnel Policies Date: April 2008 23 Siskiyou Central Credit Union Policy # Conflicts of Interest (con’t) o If it appears that the employee’s actions conflict with the interests of the Credit Union, or are in conflict with the guidelines established by this policy, the employee shall be required to disassociate herself/himself with the conflict situation as a condition of continued employment. Failure to adhere to this guideline, including failure to disclose any conflicts or to seek an exception, will result in discipline, up to and including termination of employment. I agree to the above policy. X_______________________________________ Date:_________________ Employee’s Signature Siskiyou Central Credit Union Employee Handbook and Personnel Policies Date: April 2008 24 Siskiyou Central Credit Union Policy # Private Matters The Credit Union's business is founded on the confidence and trust our members place in us. To insure that trust, employees of the Credit Union shall maintain a responsible posture in their personal matters, both financial and non-financial. Conduct reflecting unfavorably upon the financial competence or ethics of a Credit Union employee, damages the reputation of the Credit Union. Such conduct may be grounds for disciplinary action. Security It is the policy of the Credit Union to provide security for its property, its employees, and persons visiting the premises. Security is the responsibility of all Credit Union employees. Siskiyou Central Credit Union Employee Handbook and Personnel Policies Date: April 2008 25 Siskiyou Central Credit Union Policy # Violence in the Workplace Policy The Credit Union has adopted a policy prohibiting workplace violence. Consistent with this policy, acts or threats of physical violence, including intimidation, harassment, and/or coercion, which involve or affect the Credit Union or which occur on Credit Union property will not be tolerated. Acts or threats of violence include conduct that are sufficiently severe, offensive, or intimidating to alter the employment conditions at the Credit Union, or to create a hostile, abusive, or intimidating work environment for one or several employees. Examples of workplace violence include, but are not limited to, the following: o All threats or acts of violence occurring on the Credit Union’s premises, regardless of the relationship between the Credit Union and the parties involved. o All threats or acts of violence occurring off the Credit Union’s premises involving someone who is acting in the capacity of a representative of the Credit Union. Specific examples of conduct that may be considered threats or acts of violence include, but are not limited to, the following: o Hitting or shoving an individual. o Threatening an individual or his/her family, friends, associates, or property with harm. o Intentional destruction or threatening to destroy The Credit Union’s property. o Making harassing or threatening phone calls. o Harassing surveillance or stalking (following or watching someone). o Unauthorized possession or inappropriate use of firearms or weapons. The Credit Union prohibits threats and acts of violence applies to all persons involved in the Credit Union’s operation, including but not limited to personnel, contract, and temporary workers and anyone else on Credit Union property. Violations of this policy by any individual on Company property will lead to disciplinary action, up to and including termination and/or legal action as appropriate. Every employee is encouraged to report incidents of threats or acts of physical violence of which he/she is aware. The report should be made to your manager/supervisor. Siskiyou Central Credit Union Employee Handbook and Personnel Policies Date: April 2008 26 Siskiyou Central Credit Union Policy # Drug Free Workplace The Credit Union has a vital interest in maintaining safe, healthy, and efficient working conditions for its employees, customers and visitors. Being under the influence or use of an illegal drug or alcohol while on the job poses serious safety and health risks not only to the user but to all those who work or come into contact with the user. As a condition of employment, each employee must comply with the Credit Union’s Drug-Free Workplace policy. All locations at which business is conducted, including client facilities must be drug-free. No employee may be under the influence of any illegal drug or alcohol while at work, on duty, or while in or operating a vehicle or equipment owned or leased by the Credit Union or while on Credit Union property including parking lots and adjacent areas. The Credit Union requires the right to conduct drug testing of an employee if “reasonable suspicion” exists. Credit Union Drug-Free Workplace policy strictly prohibits any of the following: o The use, manufacture, sale, purchase, transfer, distribution or possession of alcohol or illegal drugs while on Credit Union time or performing Credit Union business, during working hours, or while in Credit Union vehicles or while on Credit Union property is prohibited. For the purpose of this handbook, “illegal drugs” means any drug listed in 21 USC section 821 and other federal and state regulations, including, but not limited to, heroin, marijuana, cocaine, PCP, and crack. “Illegal drugs” also includes prescription medications, which have not been properly prescribed by a doctor and non-prescription, behavior-modifying drugs or hallucinogenics. o Possession, consumption, distribution, sale, or purchase of illegal drugs, controlled substances or alcohol off Credit Union premises that adversely affects an employee’s work performance, his/her own or others’ safety at work, or the Credit Union's reputation in the community is also prohibited. o The purchase, sale, manufacture, distribution, transportation, dispensation or possession of any legal prescription drug in a manner inconsistent with any State or Federal law while on Credit Union property, during working hours or while performing Credit Union business is prohibited. Siskiyou Central Credit Union Employee Handbook and Personnel Policies Date: April 2008 27 Siskiyou Central Credit Union Policy # o Storing any illegal drug, drug paraphernalia, any unauthorized controlled substance, or any alcohol in a desk, automobile or other repository on Credit Union premises in prohibited. To encourage early, voluntary identification of personal drug or alcohol problems, the Credit Union will reasonably accommodate any employee who wishes to voluntarily enter and participate in an alcohol or drug abuse rehabilitation program, provided that this reasonable accommodation does not impose an undue hardship on the Credit Union. An employee who voluntarily advises his/her supervisor and/or seeks treatment will not be subjected to disciplinary action for providing that information or voluntarily participating in a treatment program; however, employees should be aware, that providing information or participating in a treatment program will not necessarily shield the employee from disciplinary action for a violation of this policy or a violation of any other Credit Union policy including poor performance, particularly if it occurred prior to the notification of the need for treatment or the participation in a treatment program. An employee may elect to use accrued sick leave for purposes of attending a treatment program. Prescribed Legal Drugs: The Credit Union recognizes that an employee may, from time to time, be prescribed legal drugs which, when taken as prescribed, result in the employee's impairment. The legal use of controlled substances, such as prescription drugs properly prescribed by a licensed physician, or over-thecounter medications, is allowed so long as any impairment caused by the use of a legal drug will not (a) endanger your safety or the safety of any other person; (b) pose a risk of significant damage to Credit Union property; or (c) substantially interfere with your job performance or the efficient operation of Credit Union's business. However, if any of the foregoing will occur, the Credit Union may require the employee to see a doctor, at the Credit Union’s expense, to confirm the effects of such impairment. You may be required to take a leave of absence until the duration of the prescribed medication has been completed or a physician determines that you can return to work and do your job safely and efficiently. Employees may use their accrued sick leave for absences necessary due to impairment while using legal drugs taken as prescribed. Nothing in this policy is intended to prohibit the customary and ordinary use of over-the-counter drugs so long as such usage does not violate the law or result in the employee's impairment as prohibited by this policy. Siskiyou Central Credit Union Employee Handbook and Personnel Policies 28 Date: April 2008 Siskiyou Central Credit Union Policy # Appearance /Dress Code Policy Siskiyou Central Credit Union is a financial institution and will project a secure and professional image to all of its members. Dress in a manner that will not offend others or draw inappropriate attention to yourself. Employees are required to use good taste in grooming and dress. Departures from professional appearance shall be brought to the employee’s attention by his/her supervisor, and resolution shall be required. Appropriate attire and appearance is a condition of employment and employees who do not comply may be subject to discipline. Non-exempt employees who do not adhere to grooming guidelines may be sent home, with the time away either unpaid or taken as vacation time, to change clothing, hair, etc. Exempt employees who do not adhere to grooming guidelines may be sent home to change clothing, hair, etc. o Denim (dresses, skirts or pants) is not to be shabby, worn out, or faded. Jeans are defined as: having double seams, five pockets and/or denim. o No shiny leather or vinyl skirts, pants or dresses; suede is acceptable. o No leggings or stirrup pants o No tops that expose the midriff o No tank tops, tank dresses, or spaghetti straps worn without a jacket. o Capri’s must be worn with a coordinating jacket or dressy top. Capri’s are to be no shorter than mid calf. o Skirt length is to be no shorter than 2 inches above the knee. o Shirts and ties or shirts with collars should be worn by male employees. o Men are permitted to wear mustaches and beards, provided they are kept neat, cleaned and trimmed. o Rubber thong type sandals and tennis shoes are not appropriate footwear. There will be exceptions for medical reasons. o Body art must remain covered by clothing; any deviation should be cleared through your supervisor. Siskiyou Central Credit Union Employee Handbook and Personnel Policies Date: April 2008 29 Siskiyou Central Credit Union Policy # Appearance /Dress Code Policy (con’t) o Earrings must be limited to no more than two per ear. It is not permitted to wear any other pierced jewelry for any other visible body parts, i.e., anything on the head or face, including the nose, eyebrow and tongue. Any deviation must be cleared through your supervisor. o Personal hygiene to include personal cleanliness and clean neatly pressed clothing. Heavily scented colognes, perfumes and powders should be avoided. o Credit Union t-shirts/sweatshirts and casual slacks or jeans are allowed for “special promotions” and Fridays. Anything not covered in the above will be left to the discretion of the supervisors. If an employee, after talking with his/her supervisor, still cannot reach an agreement, he/she may raise the issue with the Executive Vice President or President/CEO. The Executive Vice President or the President/CEO will make the final decision, if another cannot be reached. Siskiyou Central Credit Union Employee Handbook and Personnel Policies Date: April 2008 30 Siskiyou Central Credit Union Policy # Cell phone usage In today's fast-moving business world, mobile telephones have become an important and highly efficient means of transacting business. Research and experience show, however, that the use of mobile phones while driving is unsafe and significantly increases the risk of an accident. Although the Credit Union supports the use of cellular telephones by employees who must conduct business while out of the office, each employee is responsible for observing and honoring any state-specific cell phone laws while driving in a particular state. Any violation of this policy may lead to disciplinary action up to and including termination. For current cell phone restrictions by state, please visit the Governors Highway Safety Association’s website at www.ghsa.org. Siskiyou Central Credit Union Employee Handbook and Personnel Policies Date: April 2008 31 Siskiyou Central Credit Union Policy # Credit Union Property Credit Union asks you to keep in mind that when you are using Credit Union’s computers, furniture and equipment you are using Credit Union assets. Credit Union monitors the performance, usage, and cost-effectiveness of its resources and periodically gathers information such as the number, frequency, time of day, and duration of calls or Internet/Web site visits or inspects its furniture and equipment. Credit Union may, in its discretion, review any employee's electronic files, messages desks, lockers or other equipment, including opening all drawers and closets. Employees have passwords to access computer and voice mail systems; however, these technical resources are considered Credit Union property and are to be accessible at all times by Credit Union. All Credit Union assets may be subject to inspections by the Credit Union with or without notice. Credit Union may override any applicable passwords or codes to inspect, investigate, or search an employee's files and messages. You should not provide a password to other employees or to anyone outside Credit Union and should never access any technical resources using another employee's password. Siskiyou Central Credit Union Employee Handbook and Personnel Policies Date: April 2008 32 Siskiyou Central Credit Union Policy # Use of Voicemail, Electronic Mail and the Internet Company Access To Voice And Computer Communications o While the Credit Union voicemail and computer (e-mail) systems are provided for business purposes, it recognizes that employees may make incidental use of these systems for personal messages. These messages will be treated no differently than written business messages, and may be accessed by the Credit Union for a variety of reasons. Please be clear that anything you send, receive, or store on any Credit Union-provided system may be read, listened to, or copied. The best guideline is: if you don’t want management to see it or hear it, don’t use the Credit Union equipment to write it, receive it, send it, or store it. Password Control The System Manager/IT Specialist maintains a record of the following passwords: Internet E-mail Intranet Telephone voicemail Vacation calendar Personnel evaluation program Employee time clock program Kelley Blue Book You are not permitted to use any password except your own to gain access to any password protected program. Obligation To Protect Confidential Information o In using all electronic communication systems, you are required to protect the integrity of the Credit Union’s proprietary and confidential business information and confidential information relating to the Credit Union employees. Because electronic systems are not private and use of these systems creates documents and recordings that may be easily distributed to individuals other than the intended reader, you must exercise caution when you use voicemail or e-mail to transmit Credit Union trade secrets or other confidential information. Restrictions On Use Of Electronic Systems o Like other Company assets, the Credit Union’s voicemail, e-mail and Internet systems may be used only in a responsible and lawful manner. The following policies apply to all use of these systems: Siskiyou Central Credit Union Employee Handbook and Personnel Policies Date: April 2008 33 Siskiyou Central Credit Union Policy # Use of Voicemail, Electronic Mail and the Internet (con’t) o These systems may not be used to send any communication that may reasonably be perceived as discriminatory, harassing, offensive, or disruptive. o They may not be used to send communications or material that defames or disparages an individual, Credit Union, or business. o They may not be used to conduct personal business. Solicitations, offers to buy and sell goods or services, and other personal messages to groups are not an appropriate use of these systems. o You must not make any copies of the Credit Union’s computer software or computer files except for backup purposes. You must not give software to any other person. o Loading of any unauthorized personal software is not allowed.. Siskiyou Central Credit Union Employee Handbook and Personnel Policies Date: April 2008 34 Siskiyou Central Credit Union Policy # Separation of Employment As an at will employee, employees or the Credit Union may end their employment relationship at any time with or without reason. All terminating employees are encouraged to meet privately with his/her supervisor for an exit interview before their last day of work. The exit interview allows the departing employee to communicate his or her views about the job and the Credit Union and any reasons relating to the end of the employment relationship. It also allows the Credit Union to collect its property from the employee and remind employees of their continuing obligations to protect Credit Union members' confidentiality and to protect the Credit Union's confidential and trade secret information. The employee's supervisor will complete an exit interview checklist form and request that the employee sign and date it. The employee will receive their last paycheck from the payroll department . After an employee leaves the Credit Union, the employee's obligations to preserve Credit Union confidentiality, Credit Union members' confidentiality, and to preserve the Credit Union's trade secrets and proprietary information, will remain intact. Siskiyou Central Credit Union Employee Handbook and Personnel Policies Date: April 2008 35 Siskiyou Central Credit Union Policy # Grievance Procedure In an effort to foster a congenial, effective working environment and resolve personnel problems quickly, the Credit Union expects employees to promptly pursue resolution in the following manner. This process should be utilized by employees for any situation an employee believes is detrimental to the employee, the employee's job performance, the Credit Union or any of its members, clients, vendors, contractors, or employees. However, this process does not apply to terminations. In addition to the following procedure, The Executive Vice President or President/CEO is available to discuss any such issues and mechanisms for resolving such issues at any time: o Notice of the personnel problem, charge, or allegation of unfair treatment is directed by the employee in written form to that employee's supervisor. o The supervisor shall meet with and deliver a written response to the employee of personal receipt of the grievance. o If the employee is dissatisfied with the written decision of the supervisor, he/she may deliver a written appeal to the Executive Vice President who shall render a written decision. o If the employee is dissatisfied with the decision of the Executive Vice President, a written request may be made to the President/CEO. o The final disposition of the grievance shall be with the President / CEO. o No employee shall be penalized for using, in good faith, the grievance procedure. If at any time an employee feels that she/he cannot discuss the matter with the specified person, the employee should meet and talk candidly with the Executive Vice President. The problem will be explored promptly and objectively among those involved, and the employee will be informed of the outcome. All employees are expected to respect and support the Credit Union's effort to provide a supportive working environment with candid, responsible communications. Siskiyou Central Credit Union Employee Handbook and Personnel Policies Date: April 2008 36 Siskiyou Central Credit Union Policy # Use of Credit Union Services All employees and their families are eligible for membership in the Siskiyou Central Credit Union. Employees shall not perform any types of transactions or maintenance to their own accounts or to family member accounts. For internal control purposes, employees and employee family member accounts are subject to periodic review. Employees with overdrawn share draft accounts may be processed as follows: o Verbal reprimand. o Written reprimand. o Close account and possible termination. Loans to personnel o Employee loan requests shall be reviewed by the Credit Manager. o Employees' delinquent loans may be processed as follows: Verbal reprimand. Written reprimand. Possible termination. Siskiyou Central Credit Union Employee Handbook and Personnel Policies Date: April 2008 37 Siskiyou Central Credit Union Policy # Volunteer, Managerial and Staff Development It is the policy of the Credit Union to provide education opportunities for Management, Staff, and elected volunteers within budget guidelines. Attendees will be reimbursed for travel and expenses according to policy. Educational Assistance o Qualifying requirements full time employee and employed by the Credit Union for a minimum of 12 months. o The Credit Union will reimburse a full time employee for the cost of tuition, books, or fees for course of instruction directly related to Credit Union operations. Employee must get prior written approval of the course and the reimbursement. Employees must not take such classes during their regular business hours and must not perform any Credit Union work at the class. o The employee will be reimbursed for such expenses upon satisfactory completion of the course as evidenced by a grade report or certificate. A person's expense cap is $300 annually for each employee. Employees whose Credit Union employment ends for any reason prior to such completion of the course will not be entitled to any portion of the tuition reimbursement. Siskiyou Central Credit Union Employee Handbook and Personnel Policies Date: April 2008 38 Siskiyou Central Credit Union Policy # Insurance Benefits The specific provisions of the various Credit Union-sponsored insurance plans are too detailed to cover in this Handbook. However, the following provisions summarize the benefits currently available to certain qualified employees. Plan descriptions, claim forms, and other information are available from Executive Vice President or President/CEO. Full-time employees shall become eligible with benefits to begin the first of the month, following 30 days of employment, that they came to work or became a full-time employee. This includes introductory period of employment. Medical Insurance Currently, the Credit Union pays the premium for medical, vision and dental insurance plans for employee coverage of full-time employees who elect to participate. Additional coverage is available for family members at the employee's expense. Former employees, retired employees, and other employees who experience certain "qualifying events" will be entitled to continue their insurance coverage at their own expense under COBRA regulations. Life Insurance Currently, life Insurance is provided to all full time eligible employees only. Life Insurance benefits will be re-negotiated each year and is part of the employee packet. Currently, this policy shall be effective for current employees and may be transferred to a private pay if an employee terminates and wishes to continue the coverage. Siskiyou Central Credit Union Employee Handbook and Personnel Policies Date: April 2008 39 Siskiyou Central Credit Union Policy # Reimbursable Expenses Employees shall be reimbursed for all necessary expenses incurred as a result of their participation in authorized Credit Union activities, which occur away from the employee's regular Credit Union office or outside regular work hours. An expense voucher shall be used to report reimbursable expenses. SCCU employees must obtain authorization from their Supervisors prior to traveling on official business or incurring reimbursable expenses. If you are required to travel on company business using your own vehicle, reimbursement will be at a rate set using IRS Reimbursable Expense Article 463 as our guide. The rate will be reviewed on an annual basis to remain current with IRS guidelines. Travel between employee's home and regular office location is not reimbursable. Car pools are advised when more than one employee attends the same meeting. Overnight accommodations are permitted and receipts are required when out of the area. Meals will be paid for by the credit union for officials or employees when away from home attending authorized functions. The credit union will reimburse either for the actual cost of meals (receipts required) or with a per diem amount of $43 per day ( $10 breakfast; $13 lunch; $ 20 dinner). Excluding banquets, dinners, luncheons provided at approved functions. (Rev 5/22/06) Spousal (immediate family member) reimbursement Reimbursement for the expenses of the spouse or immediate family member of a board member will be made under the following conditions: o Prior board approval has been obtained. o Receipts must be submitted for any expenses to be reimbursed. o Board members are aware the reimbursed amount may be taxable income and not deductible by the credit union. o Limit of $600 for any one year per board member spouse. o If spouse or immediate family member participates in classes and/or vendor shows they shall be responsible to collect written materials and/or vendor information to bring back to the credit union. This policy shall also apply to the Supervisory Committee members and the Senior Management Staff. Siskiyou Central Credit Union Employee Handbook and Personnel Policies Date: April 2008 40 Siskiyou Central Credit Union Policy # Employee Loan Discounts Currently, employees receive a discount from the current offered rate on Signature/Line of Credit and VISA of 3%. Currently, an employee of SCCU is allowed a discounted loan interest rate while employed. Upon the employees termination or retirement from employment the interest rate will be adjusted to the current rate offered the general membership. The full balance on the loan will adjust to the new rate. In order to be eligible for this benefit, the loan must be booked on the employee's primary account only (limited to one account). There are no discounts for other joint accounts. Currently, a loan rate discount of 1% is allowed on all vehicle and RV loans under the same conditions of this policy. Siskiyou Central Credit Union Employee Handbook and Personnel Policies Date: April 2008 41 Siskiyou Central Credit Union Policy # Retirement Currently, Siskiyou Central Credit Union maintains a 401K /Defined Contribution Plan for all qualified employees. The current Plan contains the following requirements and provisions: o An employee must have twelve (12) continuous months of employment plus 1,000 hours in that twelve months prior to anniversary date of the plan to be eligible for retirement benefits contributions. o An employee must have attained at least the age of 21 to be eligible for contributions. o An employee must have been employed a minimum of 15 years and reached the mandatory age or 55 to be eligible for benefits. o An employee becomes fully vested in the retirement plan after completing their 6th year of full-time employment with the Credit Union. o The annual contribution amount will be decided upon by the Board of Directors normally during budget time for the upcoming year. The amount is a percentage of the employee’s annual salary. o There is also available to qualifying employees a Deferred Compensation Plan. Normally this is for highly compensated employees as defined by the IRS. Siskiyou Central Credit Union Employee Handbook and Personnel Policies Date: April 2008 42 Siskiyou Central Credit Union Policy # Holidays It is the policy of the Credit Union to observe statutory holiday’s each year as established or that may be granted by the Board of Directors. Currently the holiday’s observed are: New Years Day Martin Luther King Day President's Day Memorial Day Independence Day Labor Day Personal Holiday Veteran's Day Thanksgiving Day After Thanksgiving Day before Christmas Christmas Day Columbus Day When holiday's such as Christmas Eve fall on a weekend, employees may be given personal hours to be used after the holiday. The Credit Union will set these hours each year as necessary to service our membership. Full-time employees will receive their regular rate of pay for each holiday. To receive holiday pay, an otherwise eligible employee must be at work, or on authorized absence, on the workdays immediately preceding and immediately following the day on which the holiday is observed. Siskiyou Central Credit Union Employee Handbook and Personnel Policies Date: April 2008 43 Siskiyou Central Credit Union Policy # Vacation It is the policy of the Credit Union to grant annual vacations with pay to fulltime employees, at the rate of 10 days per year (6.25 hours per month). Vacation begins earning with date of full-time employment. Employees must work 6 months to use vacation. FORMULA: number of days (10) divided by 12 multiplied by working day (7.5) equals hours per month (6.25) After five years of employment, employees earn vacation at the rate of 9.375 hours per month or 15 days per year. After ten years of employment, employees earn vacation at the rate of 12.5 hours per month or 20 days per year. Vacation accrual should not exceed allowable hours for number of years of service. Accrual stops when those number of hours is reached. Vacations are not to be scheduled during peak periods. (i.e. first or last of month) Employees not having time on the books must take five consecutive days without pay. Siskiyou Central Credit Union Employee Handbook and Personnel Policies Date: April 2008 44 Siskiyou Central Credit Union Policy # Sick Leave/Bereavement Leave It is the policy of the Credit Union to permit regular full-time employees to be absent from work on a short-term basis for illness or injury. Full time non-exempt employees shall earn 8 days each year for sick leave. A maximum of 225 hours at which time accrual stops. Full time exempt employees shall earn 8 days each year for sick leave up to a maximum of 375 hours at which time accrual stops. An employee must have been employed for 6 months to be eligible for sick leave. Sick leave is accrued at 2.308 hours per pay period. Each employee shall be responsible for notifying their Supervisor prior to their starting time on the day of absence if unable to come to work due to illness. Failure to notify the appropriate personnel may invalidate a request for sick leave. An employee sick for more than 3 consecutive working days may be required to have a physician's verification of the employee's inability to work. In addition, a medical release to work may be required to return to work. Sick leave may be used for "immediate family" illness or doctor’s appointments. This time shall be deducted from the employee's accrued annual sick leave. Immediate family is defined as spouse, child, parent, brother, sister, grandparent, and grandchild of the employee, plus any relative of the employee or the employee's spouse residing in the same household of the employee. If an employee terminates or is terminated, no sick leave is payable. Extended employee sick leave up to 6 weeks for surgery, major illness, etc. may be granted in the sole discretion of the Credit Union and, requires written report from the doctor as to a reasonable expectation of when the employee may return to work; another written report will be required if the employee is still unable to return to work at the estimated release date. The Credit Union requires employees to provide a written release by their health care provider for the employee to return to work. Bereavement leave shall be allowed to all full-time employees and shall be deducted from the employee’s annual accrued sick leave. Normally bereavement leave is limited to employee’s immediate family defined as a spouse, child, parent, brother, sister, grandparent, and grandchild of the employee; plus any relative of the employee or the employee’s spouse residing in the same household of the employee. However in the event of a funeral for a special friend of the employee, the employee may use bereavement leave to attend the funeral. Siskiyou Central Credit Union Employee Handbook and Personnel Policies Date: April 2008 45 Siskiyou Central Credit Union Policy # Jury Duty Paid time for jury duty shall be allowed with no charge against vacation time. Employees shall make themselves available to work any day or portion thereof that is not actually required for jury duty. The employer will pay the employee's salary, less any compensation received for jury duty service, mileage excepted. Non-exempt employees are limited to 30 days paid jury leave annually. Unpaid Leaves Leave of Absence A leave of absence is an authorized, unpaid absence from work, which is not charged to sick leave or vacation time. A sick leave of absence may be granted to an employee whose illness or disability continues beyond the coverage afforded by the Credit Union, and when all vacation time has been used. A request for leave of absence must be made in writing to the Executive Vice President or President/CEO and must include the anticipated duration of absence. The Executive Vice President or the President/CEO shall review and act upon a request for leave of absence for personal reasons after considering the following factors: o o o o o The purpose for which the leave is requested. The length of time the employee will be away. The effect the leave will have on the Credit Union. The employee's length of service. The employee's performance record. Benefits will not accrue during a period of unpaid leave of absence. An employee who returns to work after the conclusion of an approved leave of absence in 6 weeks or less may be restored to their former position or to another position for which the employee is qualified. Generally, such employees will retain credit for prior service, accrued retirement, and accumulated seniority. Additional Types of Unpaid Leave: Siskiyou Central Credit Union Employee Handbook and Personnel Policies Date: April 2008 46 Siskiyou Central Credit Union Policy # Military Duty If you are in the United States military or National Guard, you must notify the Executive Vice President or President/CEO, who will advise you of your rights and obligations. Volunteer Firefighter Duty Volunteer firefighters are allowed to take time off business hours to perform emergency firefighting duties and must request approval from their supervisor prior to leaving. Because this is a service to the community the firefighters are paid their regular salary while performing emergency firefighting duties during normal business hours. Witness Duty If you are required to appear in court as a witness, you must notify your supervisor as soon as you know of the situation. Your time away will be unpaid. School Activities If you have a child or grandchild in day care or school through twelfth grade, you may take time off up to 40 hours each school year, not exceeding 8 hours in any calendar month, to participate of the activities of that child (or children’s) school(s). In addition, you can take the necessary time off if you are summoned to the school because your child was suspended for misconduct. In either case, you must give your supervisor as much advance notice as possible. You must use your accrued vacation or, if it is available, your floating holiday, for these school visits. Otherwise, unless you are an exempt, regular employee, the time is unpaid. The Credit Union may request documentation of your actual participation in the school activity or visit to the school. Siskiyou Central Credit Union Employee Handbook and Personnel Policies Date: April 2008 47 Siskiyou Central Credit Union Policy # Leave for Pregnancy Disability Any employee who is medically unable to work due to a pregnancy-related condition, including disability for childbirth and absence for severe morning sickness or necessary pre-natal care, is eligible for a pregnancy disability leave for the duration of the disability, up to a maximum combined total of 4 months per pregnancy. The Credit Union requires medical verification of the employee’s inability to work or to perform one or more of the essential functions of her job without endangering herself, her unborn child, or someone else. The Credit Union will require medical clearance before the employee will be permitted to return to work. An employee on pregnancy disability leave is required to use her accrued sick leave during the leave and may, at the employee’s option, use accrued vacation during the leave, but receipt of vacation or sick leave pay does not extend the length of the pregnancy disability leave. If the employee receives State Disability Insurance (SDI) benefits, the Credit Union will integrate sick leave and vacation pay with the SDI benefits so that the employee receives full pay but no more. Otherwise, the leave is unpaid. If, because of pregnancy, childbirth or related medical condition, an employee needs a reasonable accommodation to perform the essential functions of her job and the employee's health care provider determines that the reasonable accommodation is medically advisable, the employee must advise the Executive Vice President or President/CEO of the particular accommodation needed. The Credit Union requires that the employee promptly provide medical verification of the date on which the accommodation became medically advisable, how long the accommodation will likely be needed, and the medical advisability of the accommodation because of the employee's pregnancy, childbirth or related medical condition. Siskiyou Central Credit Union Employee Handbook and Personnel Policies Date: April 2008 48 Siskiyou Central Credit Union Policy # Fraud Policy Siskiyou Central Credit Union considers any form of fraud or dishonesty on the part of its employees as totally unacceptable conduct. Acts which are considered to be either fraudulent or dishonest include, but are not limited to: o o o o o o o o o o o Manipulation of loan accounts, documents, computer records, shares or share draft accounts. Theft of any kind, including stealing from members' accounts, overpayment of dividends and creating fictitious loans. Theft also includes denying revenue that is rightfully owed to the credit union. Theft shall include using member account information for personal use or solicitation outside of the credit union. Check/share draft/ATM kiting. Forgeries of any kind. Unauthorized or unapproved salary/overtime advances or reimbursement, including unearned incentives. Intentional violation of credit union rules, internal controls, regulations or procedures. Intentionally failing to secure collateral, to properly record a security interest in collateral, or pledging a member's shares as collateral without that member's permission. Granting or requesting preferential treatment for anyone, without approval from management. Unauthorized use of computer time, office equipment or computer software. Transactions performed on your own account or for family members’ accounts. Not reporting, to management, knowledge of any of the above being committed by another employee. I have read the above Fraud Policy. I understand that management will not tolerate fraudulent or dishonest activities of any kind and that I am not to engage in acts of fraud or dishonesty while employed at Siskiyou Central Credit Union. I am also aware that engaging in any of the above acts could result in immediate dismissal from my employment with Siskiyou Central Credit Union and bondability. Dated this __________ day of ____________________, 20___. X______________________________ Employee signature X_____________________________ Witness signature Siskiyou Central Credit Union Employee Handbook and Personnel Policies Date: April 2008 49 Siskiyou Central Credit Union Policy # ACKNOWLEDGMENT FORM I acknowledge that I have received and read my copy of the Credit Union's Employee Handbook dated March 2008 and understand the policies and provisions in the Handbook. I understand that my employment is “at will” and that this document does not create, nor is it intended to create, a promise or representation of continued employment (express or implied); employment may be terminated at any time at the will of either the Credit Union or myself. I understand that no experience with the Credit Union, including but not limited to oral statements, longevity of employment, performance reviews, promotions, salary increases, or application of disciplinary measures, may be regarded as implicitly changing the employment at-will policy. I further understand that except for “employment at will” status, any and all policies and practices can be changed at any time by the Credit Union. ___________________________________ Signature ________________________ Date Siskiyou Central Credit Union Employee Handbook and Personnel Policies Date: April 2008 50