1 Course Outline Weekly Assignments NURS 5311 Role Development in Leadership Week 1: Monday, May 27, 2013 - Monday, June 3, 2013 Objectives: Compare the characteristics of the Industrial Age with those of the 21st century Enumerate the elements of quantum thinking and explain how it has influenced the journey into the Age of Technology Assess the impact of quantum science and recent advances in technology on health care and clinical practice Describe the implications of Age of Technology thinking on the exercise of leadership Identify the different skill sets for leaders in the 21st century Reading Assignments Porter-O’Grady, T., & Malloch, K. (2011). Quantum Leadership (3rd Ed.), Jones and Bartlett, MA. Chapter 1: A New Vessel for Leadership: New Rules for a New Age (pp. 1-37) Avoiding Plagiarism. http://owl.english.purdue.edu/owl/resource/930/01/ Week 1 Discussion Forum Posting 1: Introductions Introduce yourself, what your career goals are, how far along you are in the program, and any other fun stuff you want to share! Posting 2: Reflections on Chapter 1 For posting 2, please provide the answers to at least two (2) of the objectives for week 1. Posting 3: Plagiarism is a very serious offense. After reading the link to Avoiding Plagiarism, describe what you learned, what surprised you. Give an example of how you will avoid plagiarism in this class and future assignments. Please be sure to post your answers to objectives that were not already taken by another one of your peers! Engage in a scholarly discussion with your peers and respond to at least one (1) of your peers’ postings. Future Assignments Please review the details of the development of all your assignments, including Short Paper 1, Short Paper 2, and the Leadership Portfolio under “Assignments” in Blackboard. 1 2 Short Paper 1 Due Monday, June 17, 2013, 9:00 a.m. Recommendations for Developing Short Paper 1 Choose one of the “Group Discussions” in Chapter 1 to develop Short Paper 1 Recap Read Chapter 1 in Porter-O-Brady & Malloch (2001) Read Avoiding Plagiarism link Post one (1) response to one of your peer’s postings. Deadline for discussion forum is Monday, June 3, 2013, 9:00 a.m. ------------------------------------------------------------------------------------------------------------------------------Week 2: Monday, June 3, 2013 - Monday, June 10, 2013 Objectives: Analyze the key characteristics of complexity and their impact on the leadership role Evaluate personal characteristics and their fit with the leadership skills needed in the socio-technical age Formulate personal goals for adapting to the leadership role in the presence of chaos and complexity Summarize the principles of complexity and describe their practical implications for the leadership role Apply the principles of complexity theory to the personal exercise of leadership List five major drivers for documentation of value-based outcomes Discuss the leadership challenges in selecting metrics for healthcare organizational evaluation Describe innovative leadership strategies for measurements in complex social systems Gain an appreciation of the realities and challenges of creating more robust measurement models reflecting the complexity of healthcare. Reading Assignments Porter-O’Grady, T., & Malloch, K. (2011). Quantum Leadership (3rd Ed.), Jones and Bartlett, MA Chapter 2: Thriving in Complexity: Ten principles for leaders in the quantum age pp. 41-75 Chapter 3: Evidentiary leadership: An expanded lens to determine healthcare value (pp. 81100). Recommendations for Developing Short Paper 1 Choose one of the “Group Discussions” in Chapters 2 or 3 to develop Short Paper 1 Short Paper 1 due Monday, June 17, 2013, 9:00 a.m. 2 3 Week 2 Discussion Forum Posting 1: Please provide the answers to at least one (1) of the objectives for week 2, Chapter 2 Please be sure to post your answers to objectives that were not already taken by another one of your peers! Posting 2: (Chapter 3) Describe some of the unresolved healthcare issues a healthcare leader must face. As a future healthcare leader, do you have any solutions, recommendations? Engage in a scholarly discussion with your peers and respond to at least one (1) of your peers’ postings for both postings 1 and 2. Recap Read Chapters 2 and 3 in Porter-O’Grady & Malloch (2011). Post two (2) main postings Post one (1) response to one of your peer’s postings for chapters 2 and 3, for a total of two (2) responses. DEADLINE FOR DISCUSSION FORUMS: Monday, June 10, 2013, 9:00 a.m. Week 3: Monday, June 10, 2013 – Monday, June 17, 2013 Objectives Identify three key contextual characteristics necessary to create a frame for innovation Name the central obligation of the critical roles of leadership in creating a framework for innovation Outline the various roles obligations of leadership in building a structure of innovation across the network List the components and elements of the innovative infrastructure of the organization that supports the activities of innovation at every place in the organization Compare and contrast the work of innovation with the work of routine operations Identify the rationale for innovation in healthcare organizations Define key concepts and terms associated with innovation Describe multiple strategies to advance the integration of innovation into the work of healthcare organizations Evaluate multiple metrics for the measurement of innovations Reading Assignments Porter-O’Grady, T., & Malloch, K. (2011). Quantum Leadership (3rd Ed.), Jones and Bartlett, MA Chapter 4: Creating context: Innovation as a way of life (pp. 105-135) Chapter 5: Innovation leadership (pp. 143-161) 3 4 Week 3 Discussion Forum Posting 1: (Chapter 4) Read “Group Discussion,” p. 137. Engage in a scholarly discussion with your peers about developing a program of learning for all for the management leadership in your healthcare system. Posting 2: (Chapter 5) Please provide the answers to at least one (1) of the objectives for week 3, Chapter 5. Please be sure to post your answers to objectives that were not already taken by another one of your peers! Please post (1) main posting for either Chapters 4 or 5. Please respond to one (1) of your peer’s postings for chapters 4 or chapter 5 (total = 1 response posting). Recommendations for Developing Short Paper 1 Choose one of the “Group Discussions” in Chapters 4 or 5 to develop Short Paper 1 Short Paper 1 due Monday, June 17, 2013, 9:00 a.m. Recap Read Chapters 4 and 5 in Porter-O’Grady & Malloch (2011). Post one (1) main posting and one (1) response for either Chapters 4 or 5. DEADLINE FOR DISCUSSION FORUMS: Monday, June 17, 2013, 9:00 a.m. Finalize and submit Short Paper 1 to: Linda.Marcuccilli@wayland.wbu.edu by Monday, June 17, 2013, 9:00 a.m. ___________________________________________________________________________ Week 4: Monday, June 17, 2013 - Monday, June 24, 2013 Objectives Recognize the key principles of conflict resolution in dealing with a wide variety of conflict-based issues Apply conflict management principles and processes in the everyday exercise of the leadership role Distinguish between normal conflict management and the management of differences Formulate personal insights regarding how to apply conflict management skill sets as part of the leadership role Distinguish between identify- and interest-based conflict and describe the best approach to dealing with each type Reading Assignments Porter-O’Grady, T., & Malloch, K. (2011). Quantum Leadership (3rd Ed.), Jones and Bartlett, MA 4 5 Chapter 6: The leader as peacemaker: Managing the conflicts of a multifocal workplace pp. 165-199 Week 4 Discussion Forum Posting 1: Describe the 10 stages of the conflict resolution process in your own words. Have you had to use this process in your workplace? If you, how. If not, what strategies would you use? Engage in a scholarly discussion with your peers and respond to at least one (1) of your peers’ postings Recommendations for Developing Short Paper 2 Choose one of the “Group Discussions” in Chapter 6 to develop Short Paper 2 Short paper 2, weighted as 20% of your total grade, due Monday, July 8, 2013, 9:00 a.m. Recap Read Chapter 6 in Porter-O’Grady & Malloch (2011) Post one (1) main posting and respond to one (1) of your peers’ postings. DEADLINE for Discussion Forum: MONDAY, June 24, 2013, 9:00 A.M. ____________________________________________________________________________ Week 5: Monday, June 24, 2013 – Monday, July 1, 2013 Objectives: Define crisis and expand on the essential elements of crisis within a leadership context Enumerate the complexity of systems and the role crisis plays in moving them to change Explain the role of crisis in the change process and identify the characteristics of crisis in the process of change Understand and apply the concepts of predictive and adaptive capacity in the role of the leader Use a systems model for crisis management as a way of systematically confronting and addressing crisis as a normative part of the change process Reading Assignments Porter-O’Grady, T., & Malloch, K. (2011). Quantum Leadership (3rd Ed.), Jones and Bartlett, MA Chapter 7: Crisis management: Leading constant change (pp. 203-245) Week 5 Discussion Forum Posting 1: Please provide the answers to at least one (1) of the objectives for week 5. Please be sure to post your answers to objectives that were not already taken by another one of your peers! 5 6 Engage in a scholarly discussion with your peers and respond to at least one (1) of your peers’ postings Recommendations for Developing Short Paper 2 Choose one of the “Group Discussions” in Chapter 7 to develop Short Paper 2 Short Paper 2 due Monday, July 8, 2013, 9:00 a.m. Recap Read Chapter 7 in Porter-O’Grady & Malloch (2011) Post one (1) main posting and respond to one (1) of your peer’s postings DEADLINE for Discussion Forum: Monday, July 1, 2013, 9:00 a.m. Week 6: Monday, July 1, 2013 - Monday, July 8, 2013 Objectives: Understand vulnerability as a positive leadership trait Identify four essential relationships skills that support vulnerable leadership Discuss the process of complexity communication Evaluate open communication as a means of improving leadership expertise Critique vulnerable leadership as a moral imperative Reading Assignments Porter-O’Grady, T., & Malloch, K. (2011). Quantum Leadership (3rd Ed.), Jones and Bartlett, MA Chapter 8: Living leadership: Vulnerability, risk taking, and stretching (pp. 203-245) Week 6 Discussion Forum Posting 1: Using your readings as a background, what surprised/did not surprise you about the concept of vulnerability in leadership? Engage in a scholarly discussion with your peers and respond to at least one (1) of your peers’ postings Recommendations for Developing Short Paper 2 Choose one of the “Group Discussions” in Chapter 8 to develop Short Paper 2 Recap Read Chapter 8 in Porter-O’Grady & Malloch (2011) Post one (1) main posting and respond to one (1) of your peer’s postings DEADLINE for Discussion Forum: MONDAY, July 8, 2013, 9:00 a.m. Short paper assignment 2, due Monday, July 8, 2013, 9:00 a.m. Please submit to Linda.Marcuccilli@wayland.wbu.edu 6 7 Week 7: Monday, July 8, 2013 - Monday, July 15, 2013 Describe the concept of error as an opportunity to improve healthcare outcomes Describe the advantages and disadvantages of mandatory reporting and disclosure of error Compare the advantages and disadvantages of managing error solely from a systems perspective with managing error from an individual perspective Describe the advantages and disadvantages of remediation and discipline as interventions for minimizing error Show how healthcare leadership errors can be transformed into practices supportive of the quantum organization Explain why the leaders of healthcare organizations need to attain emotional competence Identify the theoretical underpinnings of the claim that emotional competence is an essential leadership skill Explain the role of self-awareness, compassion, passionate optimism, and impulse control in the development of emotional competence Describe the stages of acquiring emotional competence for the individual and for the team. Discuss the challenges of measuring and documenting the organizational impact of emotional competence. Reading Assignments Porter-O’Grady, T., & Malloch, K. (2011). Quantum Leadership (3rd Ed.), Jones and Bartlett, MA Chapter 9: Healing brokenness: Error as opportunity pp. (285-316). Chapter 10: Emotional competence: A vital leadership skill (pp. 321-352). Week 7 Discussion Forum Posting 1: Please provide the answers to at least one (1) of the objectives for week 7. Posting 2: What does emotional competence mean to you as a leader in the healthcare system? Engage in a scholarly discussion with your peers and respond to at least one (1) of your peers’ postings. Please be sure to post your answers to objectives that were not already taken by another one of your peers! Development of your Leadership Portfolio Please review the details of the development of your Leadership Portfolio under “Assignments” in Blackboard. First two components of your Leadership Portfolio: Objectives 1 and 2 1) Describe and integrate the concept of error as learning in leadership 2) Understand and integrate emotional competence 7 8 As a healthcare leader, you must understand the stages of acquiring emotional competence for yourself as well as your team. What strategies would you engage in to develop emotional competence? How would you measure and document the organizational impact of emotional competence? Leadership Portfolio is due Monday, August 5, 2013, 9:00 a.m. Leadership Portfolio evaluations due Saturday, August 10, 2013, 12 midnight Recap Read Chapters 9 and 10 in Porter-O’Grady & Malloch (2011) Post one (1) response to one of your peer’s postings for chapters 9 and 10, for a total of two (2) responses. DEADLINE for Discussion Forum: MONDAY, July 15, 2013, 9:00 a.m. Week 8: Monday, July 15, 2013 - Monday, July 22, 2013 Objectives Identify the common sources of toxicity and dysfunction in healthcare organizations Analyze long-standing leadership behaviors that negatively affect organizations Describe the negative impact of career entrenchment and career entrapment on organizational effectiveness Critique the 10 principles for minimizing organizational toxicity Reading Assignment Porter-O’Brady, T., & Malloch, K. (2011). Quantum Leadership (3rd Ed.), Jones and Bartlett, MA Chapter 11: Toxic organizations and people: The leader as transformer (pp. 357-387). Week 8 Discussion Forum Posting 1: Examine Exhibit 11-3, “Toxic Stereotypes.” What are your thoughts? Were you surprised? Do you agree, disagree with these stereotypes? Engage in a scholarly discussion with your peers and respond to at least one (1) of your peers’ postings Ongoing development of your Leadership Portfolio: Objective 3 3) Integrate strategies to transform toxic organizations Consider the following question: After examining the 10 principles for minimizing organizational toxicity, how would you apply these principles to your workplace? Leadership Portfolio is due Monday, August 5, 2013, 9:00 a.m. Leadership Portfolio evaluations due Saturday, August 10, 2013, 12 midnight 8 9 Recap Read Chapter 11 in Porter-O’Grady & Malloch (2011) Post one (1) main posting and respond to one (1) of your peer’s postings DEADLINE for Discussion Forum: MONDAY, July 22, 2013, 9:00 a.m. ____________________________________________________________________________ Week 9: Monday, July 22, 2013 - Monday, July 29, 2013 Objectives: Recognize the key elements of coaching within a fast-paced organization in highly charged and changing times Translate the characteristics of transformational coaching into the planning and implementation of new skill formation Describe the needs of teams in a system and explain the importance of team leadership Identify the fundamentals of the learning organization and the dynamics of learning leadership Name the steps of revolutionary and innovation coaching and how it applies to the role of the leader Reading Assignment Porter-O’Grady, T., & Malloch, K. (2011). Quantum Leadership (3rd Ed.), Jones and Bartlett, MA Chapter 12: Transformational coaching: Leading the membership community (pp. 391-428). Week 9 Discussion Forum Posting 1: Please provide the answers to at least one (1) of the objectives for week 9. Ongoing development of your Leadership Portfolio: Objective 4 4) Describe and integrate transformational coaching Leadership Portfolio is due Monday, August 5, 2013, 9:00 a.m. Leadership Portfolio evaluations due Saturday, August 10, 2013, 12 midnight Recap Read Chapter 12 in Porter-O’Grady & Malloch (2011) Post one (1) main posting and respond to one (1) of your peer’s postings DEADLINE for Discussion Forum: MONDAY, July 29, 2013, 9:00 a.m. Week 10: Monday, July 29, 2013 - Monday, August 5, 2013 Objectives: Review the sources of healthcare professional disenfranchisement Describe the behavioral concept of willingness as it relates to the role of the leader Describe a process for identifying and evaluating dogma in the healthcare system 9 10 Define the five essential qualities of will Identify specific situations in which leaders can positively affect practice using the five essential qualities of will Describe the personal needs that relate to self-care and development as a leader and a person Construct a personal plan for self-direction and self-development that addresses professional, persona, and spiritual needs Distinguish between the various competing aspects of life as a leader and understand the creative skills necessary to manage the leadership role and make a difference Understand how to set time aside in a format that permits deepening of the spiritual journey Enumerate 10 spiritual rules for personal growth that incorporate the principles of chaos and complexity Reading Assignments: Porter-O’Grady, T., & Malloch, K. (2011). Quantum Leadership (3rd Ed.), Jones and Bartlett, MA Chapter 13: The leader’s courage to be willing: Building a context for hope (pp. 433-458) Chapter 14: Renewing the spirit of leadership: Becoming a living leader (pp. 463-497) Week 10 Discussion Forum Posting 1: This week, you can choose any topic within Chapters 13 or 14 to talk about. Engage in a scholarly discussion with your peers and respond to at least one (1) of your peers’ postings Development of your Leadership Portfolio: Objectives 5 and 6 5) Incorporate the qualities of will 6) Enumerate 10 spiritual rules for personal growth that incorporate the principles of chaos and complexity Leadership Portfolio is due Monday, August 5, 2013, 9:00 a.m. Leadership Portfolio evaluations due Saturday, August 10, 2013, 12 midnight Recap Read Chapters 13 and 14 in Porter-O’Grady & Malloch (2011) Post one (1) main posting and respond to one (1) of your peer’s postings DEADLINE for Discussion Forum: MONDAY, August 5, 2012, 9:00 a.m. ____________________________________________________________________________ Week 11: Monday, August 5, 2013 – Saturday, August 10, 2013 10 11 Objective: Submit Leadership Portfolios to: Linda.Marcuccilli@wayland.wbu.edu by Monday, August 5, 2013, 9:00 a.m. (30% of your grade) Present your Leadership Portfolio to the discussion board by Monday, August 5, 2013 (5% of your grade) Email Leadership Portfolio Evaluations to Linda.Marcuccilli@wayland.wbu.edu by Saturday, August 10, 2013, 12 midnight (5% of your grade). Evaluation forms are available under “Assignments” in Blackboard. 11