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Course Outline
NURS 5311 Role Development in Leadership
Week 1: Monday, 11/7/2011 - Monday, 11/14/2011
Objectives:
 Compare the characteristics of the Industrial Age with those of the 21st century
 Enumerate the elements of quantum thinking and explain how it has influenced the
journey into the Age of Technology
 Assess the impact of quantum science and recent advances in technology on health
care and clinical practice
 Describe the implications of Age of Technology thinking on the exercise of leadership
 Identify the different skill sets for leaders in the 21st century
Reading Assignments
Porter-O’Grady, T., & Malloch, K. (2011). Quantum Leadership (3rd Ed.), Jones and Bartlett, MA
Chapter 1: A New Vessel for Leadership: New Rules for a New Age (pp. 1-37)
Week 1 Discussion Forum
Posting 1: Introductions
Posting 2: Reflection on Chapter 1
Engage in a scholarly discussion with your peers and respond to at least one (1) of your peers’
postings for both postings 1 and 2.
Future Assignment: Short Paper 1
Please review the details of the development of all your assignments, including Short Paper 1,
under “Assignments” in Blackboard.
DUE AT THE END OF Week 4, Monday, 12/12/2011.
Recommendations for Developing Short Paper 1
Choose one of the “Group Discussions” in Chapter 1 to develop Short Paper 1
------------------------------------------------------------------------------------------------------------------------------Week 2: Monday, 11/14/2011 - Monday, 11/21/2011
Objectives:
 Analyze the key characteristics of complexity and their impact on the leadership role
 Evaluate personal characteristics and their fit with the leadership skills needed in the
sociotechnical age
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 Formulate personal goals for adapting to the leadership role in the presence of chaos
and complexity
 Summarize the principles of complexity and describe their practical implications for the
leadership role
 Apply the principles of complexity theory to the personal exercise of leadership
 List five major drivers for documentation of value-based outcomes
 Discuss the leadership challenges in selecting metrics for healthcare organizational
evaluation
 Describe innovative leadership strategies for measurements in complex social systems
 Gain an appreciation of the realities and challenges of creating more robust
measurement models reflecting the complexity of healthcare.
Reading Assignments
Porter-O’Grady, T., & Malloch, K. (2011). Quantum Leadership (3rd Ed.), Jones and Bartlett, MA
Chapter 2: Thriving in Complexity: Ten principles for leaders in the quantum age pp. 41-75
Chapter 3: Evidentiary leadership: An expanded lens to determine healthcare value (pp. 81100).
Recommendations for Developing Short Paper 1
Choose one of the “Group Discussions” in Chapters 2 and 3 to develop Short Paper 1
Short Paper 1 Due Monday, 12/12/2011, 9:00 a.m.
Week 2 Discussion Forum
Posting 1: Please provide the answers to at least two (2) of the objectives for week 2,
Chapter 2
Posting 2: (Chapter 3) Describe some of the unresolved healthcare issues a healthcare leader
must face. As a future healthcare leader, do you have any solutions, recommendations?
Engage in a scholarly discussion with your peers and respond to at least one (1) of your peers’
postings for both postings 1 and 2.
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Thanksgiving Break: Sunday, November 20, 2011 - Saturday, November 26, 2011
No assignments/readings due!
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Week 3: Monday, November 28, 2011 – Monday, December 5, 2012
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Objectives
 Identify three key contextual characteristics necessary to create a frame for innovation
 Name the central obligation of the critical roles of leadership in creating a framework for
innovation
 Outline the various roles obligations of leadership in building a structure of innovation
across the network
 List the components and elements of the innovative infrastructure of the organization
that supports the activities of innovation at every place in the organization
 Compare and contrast the work of innovation with the work of routine operations
 Identify the rationale for innovation in healthcare organizations
 Define key concepts and terms associated with innovation
 Describe multiple strategies to advance the integration of innovation into the work of
healthcare organizations
 Evaluate multiple metrics for the measurement of innovations
Reading Assignments
Porter-O’Grady, T., & Malloch, K. (2011). Quantum Leadership (3rd Ed.), Jones and Bartlett, MA
Chapter 4: Creating context: Innovation as a way of life (pp. 105-135)
Chapter 5: Innovation leadership (pp. 143-161)
Week 3 Discussion Forum
Posting 1: (Chapter 4) Engage in a scholarly discussion with your peers about developing a
program of learning for all for the management leadership in your healthcare system.
Posting 2: (Chapter 5) Please provide the answers to at least two (2) of the objectives for week
2, Chapter 2
Engage in a scholarly discussion with your peers and respond to at least one (1) of your peers’
postings for each posting.
___________________________________________________________________________
Week 4: Monday, 12/5/2011 - Monday, 12/12/2011
Objectives
 Recognize the key principles of conflict resolution in dealing with a wide variety of
conflict-based issues
 Apply conflict management principles and processes in the everyday exercise of the
leadership role
 Distinguish between normal conflict management and the management of differences
 Formulate personal insights regarding how to apply conflict management skill sets as
part of the leadership role
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 Distinguish between identify- and interest-based conflict and describe the best approach
to dealing with each type
Reading Assignments
Porter-O’Grady, T., & Malloch, K. (2011). Quantum Leadership (3rd Ed.), Jones and Bartlett, MA
Chapter 6: The leader as peacemaker: Managing the conflicts of a multifocal workplace
pp. 165-199
Week 4 Discussion Forum
Posting 1: Describe the 10 stages of the conflict resolution process in your own words. Have
you had to use this process in your workplace? If you, how. If not, what strategies would you
use?
Engage in a scholarly discussion with your peers and respond to at least one (1) of your peers’
postings
Preface to Short Paper 2
Please review the details of the development of Short Paper 2 under “Assignments” in
Blackboard.
Short paper assignment, weighted as 20% of your total grade, due Monday, 1/9/2012, 9:00 a.m.
Recommendations for Developing Short Paper 2
Choose a “Group Discussion” in chapter 6 to develop your paper
____________________________________________________________________________
Assignments for week 5 are shortened in observance of WBU’s Christmas Break:
Sunday, December 18, 2011 – Sunday, January 1, 2012
Week 5: Monday, 12/12/2011 – Saturday, December 17, 12/19/2011
Objectives:
 Define crisis and expand on the essential elements of crisis within a leadership context
 Enumerate the complexity of systems and the role crisis plays in moving them to change
 Explain the role of crisis in the change process and identify the characteristics of crisis in
the process of change
 Understand and apply the concepts of predictive and adaptive capacity in the role of the
leader
 Use a systems model for crisis management as a way of systematically confronting and
addressing crisis as a normative part of the change process
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Reading Assignments
Porter-O’Grady, T., & Malloch, K. (2011). Quantum Leadership (3rd Ed.), Jones and Bartlett, MA
Chapter 7: Crisis management: Leading constant change (pp. 203-245)
Week 5 Discussion Forum
Posting 1: Please provide the answers to at least two (2) of the objectives for week 5.
1) Define crisis and expand on the essential elements of crisis within a leadership context
2) Enumerate the complexity of systems and the role crisis plays in moving them to change
3) Explain the role of crisis in the change process and identify the characteristics of crisis in
the process of change
4) Understand and apply the concepts of predictive and adaptive capacity in the role of the
leader
5) Use a systems model for crisis management as a way of systematically confronting and
addressing crisis as a normative part of the change process
Engage in a scholarly discussion with your peers and respond to at least one (1) of your peers’
postings
Recommendations for Developing Short Paper 2
Choose one “Group Discussion” in Chapter 7.
____________________________________________________________
No readings/postings due 12/18/2011 – 1/1/2012
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Week 6: Monday, 1/2/2012 - Monday, 1/9/2011
Objectives:
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Understand vulnerability as a positive leadership trait
Identify four essential relationships skills that support vulnerable leadership
Discuss the process of complexity communication
Evaluate open communication as a means of improving leadership expertise
Critique vulnerable leadership as a moral imperative
Reading Assignments
Porter-O’Grady, T., & Malloch, K. (2011). Quantum Leadership (3rd Ed.), Jones and Bartlett, MA
Chapter 8: Living leadership: Vulnerability, risk taking, and stretching (pp. 249-280)
Week 6 Discussion Forum
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Posting 1: Using your readings as a background, what surprised/did not surprise you about the
concept of vulnerability in leadership?
Engage in a scholarly discussion with your peers and respond to at least one (1) of your peers’
postings
Work on Short Paper 2
Short paper assignment 2, weighted as 20% of your total grade, due Monday, January 9, 2012,
9:00 a.m.
____________________________________________________________________________
Week 7: Monday, 1/9/2012 - Monday, 1/16/2011
 Describe the concept of error as an opportunity to improve healthcare outcomes
 Describe the advantages and disadvantages of mandatory reporting and disclosure of
error
 Compare the advantages and disadvantages of managing error solely from a systems
perspective with managing error from an individual perspective
 Describe the advantages and disadvantages of remediation and discipline as
interventions for minimizing error
 Show how healthcare leadership errors can be transformed into practices supportive of
the quantum organization
 Explain why the leaders of healthcare organizations need to attain emotional
competence
 Identify the theoretical underpinnings of the claim that emotional competence is an
essential leadership skill
 Explain the role of self-awareness, compassion, passionate optimism, and impulse
control in the development of emotional competence
 Describe the stages of acquiring emotional competence for the individual and for the
team.
 Discuss the challenges of measuring and documenting the organizational impact of
emotional competence.
Reading Assignments
Porter-O’Grady, T., & Malloch, K. (2011). Quantum Leadership (3rd Ed.), Jones and Bartlett, MA
Chapter 9: Healing brokenness: Error as opportunity pp. (285-316).
Chapter 10: Emotional competence: A vital leadership skill (pp. 321-352).
Week 7 Discussion Forum
Posting 1: Please provide the answers to at least two (2) of the objectives for week 7.
Posting 2: What does emotional competence mean to you as a leader in the healthcare
system?
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Engage in a scholarly discussion with your peers and respond to at least one (1) of your
peers’ postings for both postings 1 and 2.
Preface to the development of your Leadership Portfolio
Please review the details of the development of your Leadership Portfolio under “Assignments”
in Blackboard.
Leadership Portfolio is due Wednesday, February 8, 2012, 12 midnight
Class evaluation of Leadership Portfolio is due Saturday, February 11, 2012, 12 midnight.
Strategies for the Development of your Leadership Portfolio
Objectives 1 and 2 for Leadership Portfolio:
1) Describe and integrate the concept of error as learning in leadership
2) Understand and integrate emotional competence
As a healthcare leader, you must understand the stages of acquiring emotional competence for
yourself as well as your team. What strategies would you engage in to develop emotional
competence? How would you measure and document the organizational impact of emotional
competence?
Your Leadership Portfolio is weighted as 30% of your total grade, and due Wednesday,
2/8/2012, 9:00 a.m.
____________________________________________________________________________
Week 8: Monday, 1/16/2012 - Monday, 1/23/2012
Objectives
 Identify the common sources of toxicity and dysfunction in healthcare organizations
 Analyze long-standing leadership behaviors that negatively affect organizations
 Describe the negative impact of career entrenchment and career entrapment on
organizational effectiveness
 Critique the 10 principles for minimizing organizational toxicity
Reading Assignment
Porter-O’Grady, T., & Malloch, K. (2011). Quantum Leadership (3rd Ed.), Jones and Bartlett, MA
Chapter 11: Toxic organizations and people: The leader as transformer (pp. 357-386).
Week 8 Discussion Forum
Posting 1: Examine Exhibit 11-3, “Toxic Stereotypes.” What are your thoughts? Were you
surprised? Do you agree, disagree with these stereotypes?
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Engage in a scholarly discussion with your peers and respond to at least one (1) of your peers’
postings
Strategies for the Development of your Leadership Portfolio
Objective 3 for Leadership Portfolio
3) Integrate strategies to transform toxic organizations
Consider the following question:
After examining the 10 principles for minimizing organizational toxicity, how would you apply
these principles to your workplace?
____________________________________________________________________________
Week 9: Monday, 1/23/2012 - Monday, 1/30/2012
Objectives:
 Recognize the key elements of coaching within a fast-paced organization in highly
charged and changing times
 Translate the characteristics of transformational coaching into the planning and
implementation of new skill formation
 Describe the needs of teams in a system and explain the importance of team leadership
 Identify the fundamentals of the learning organization and the dynamics of learning
leadership
 Name the steps of revolutionary and innovation coaching and how it applies to the role
of the leader
Reading Assignment
Porter-O’Grady, T., & Malloch, K. (2011). Quantum Leadership (3rd Ed.), Jones and Bartlett, MA
Chapter 12: Transformational coaching: Leading the membership community (pp. 391-428).
Week 9 Discussion Forum
Posting 1: Please provide the answers to at least two (2) of the objectives for week 9.
Strategies for the Development of your Leadership Portfolio
Objective 4 for the Leadership Portfolio
4) Describe and integrate transformational coaching
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Week 10: Monday, 1/30/2012 - Monday, 2/6/2012
Objectives:
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Review the sources of healthcare professional disenfranchisement
Describe the behavioral concept of willingness as it relates to the role of the leader
Describe a process for identifying and evaluating dogma in the healthcare system
Define the five essential qualities of will
Identify specific situations in which leaders can positively affect practice using the five
essential qualities of will
Describe the personal needs that relate to self-care and development as a leader and a
person
Construct a personal plan for self-direction and self-development that addresses
professional, persona, and spiritual needs
Distinguish between the various competing aspects of life as a leader and understand
the creative skills necessary to manage the leadership role and make a difference
Understand how to set time aside in a format that permits deepening of the spiritual
journey
Enumerate 10 spiritual rules for personal growth that incorporate the principles of chaos
and complexity
Reading Assignments:
Porter-O’Grady, T., & Malloch, K. (2011). Quantum Leadership (3rd Ed.), Jones and Bartlett, MA
Chapter 13: The leader’s courage to be willing: Building a context for hope (pp. 433-458)
Chapter 14: Renewing the spirit of leadership: Becoming a living leader (pp. 463-497)
Week 10 Discussion Forum
Posting 1: This week, you can choose any topic within Chapters 13 or 14 to talk about.
Engage in a scholarly discussion with your peers and respond to at least one (1) of your peers’
postings
Strategies for the Development of your Leadership Portfolio
Objectives 5 and 6 for the Leadership Portfolio
5) Incorporate the qualities of will
6) Enumerate 10 spiritual rules for personal growth that incorporate the principles of
chaos and complexity
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Week 11: Monday, 2/6/2012 – Saturday, February 11, 2012
Objective:
Finalize and Present Leadership Portfolio
Email Leadership portfolio to: Linda.Marcuccilli@wayland.wbu.edu by Wednesday, 2/8/2012,
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12 midnight.
Leadership portfolios must be submitted to the discussion forum by Wednesday,
2/8/2012, 12 midnight
Evaluations due by Saturday, February 11, 2012, Midnight.
Evaluation forms are available under “Assignments.”