International
Business Etiquette:
A Resource Guide
Library Learning Resources
For the very latest updates to this list, go to http://library.cuesta.edu/webres/classres.htm
Books Available in the Cuesta Library
Adams, Fiona. Culture Shock! Argentina, 1999 (F 2808.2 D3 2000)
Axtell, Roger E. Do’s and taboos around the world, 1990. (HF5387 .D66 1990)
Axtell, Roger E. Do’s and taboos around the world for women in business, 1997. (HF5389 .D67 1997)
Baldrige, Letitia. Letitia Baldrige’s new complete guide to executive manners, 1997. (HF5389 .B34 1993)
Bayraktaro*glu, Arin Culture shock! Turkey, 1996. (DR432 B37 1996)
Bijlani, Hiru. Succeed in business. India : the essential guide for business and investment, 1999. (DS421
.B54 1999)
Bosrock, Mary Murray. Asia : a fearless guide to international communication and behavior, 1997. (DS 10
B67 1997)
Bosrock, Mary Murray. Mexico, Canada : a fearless guide to communication and behavior: NAFTA. 1995.
(F1009 .B74 1995)
Bosrock, Mary Murray. Russia : a fearless guide to international communication and behavior. 1995.
(DK510.22 .B67 1995)
Bosrock, Mary Murray. South America : a fearless guide to international communication and behavior. 1997.
(F2211 .B67 1997)
Braganti, Nancy L. European customs and manners ; how to make friends and do business in Europe, 1992.
(D909 .B722 1992)
Broome, Benjamin J. Exploring the Greek mosaic : a guide to intercultural communication in Greece. 1996.
(P94.65 G8 B76 1996)
Bullis, Douglas. Succeed in business. Sri Lanka : the essential guide for business and investment. 1997.
(HF5718.2.S72 B85 1997)
Capela, John J. Dictionary of international business terms. Hauppauge, N.Y: Barron’s Educational Series,
2000. NetLibrary. http://www.netLibrary.com. **
Chambers, Kevin. Succeed in business: Taiwan: the essential guide for business and investment. 1999.
(HF1606 .Z4 C52 1999)
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Chambers, Kevin. Succeed in business: Vietnam: the essential guide for business and investment. 1997.
(HD2902.5 .C53 1997)
Coates, Ken. Success secrets to maximize business in Canada., 2001. (HF 5718.2 C3 C6 2001)
Cole, Gregory. Passport Indonesia : your pocket guide to Indonesian business, customs & etiquette. 1997.
(HF1598.5 .U54 C622 1997)
Country briefings. London : Economist Newspaper Limited, [199-?]. http://www.economist.com/countries/
Country commercial guides.U.S. Dept. of State.
http://www.state.gov/www/about_state/business/com_guides/index.html.
Cramer, Mark. Culture shock! Bolivia. 1996. (F3315 .C73 1996)
Cramer, Mark. Culture shock! Cuba. 1998. (F1760 .C73 1998)
Cramer, Mark. Culture shock! Mexico, 1998. (F1210 .C73 1998)
Crocetti, Gina L. Culture shock! United Arab Emirates. 1996. (DS247.T84 C75 1996)
CultureGrams. Orem, Utah: CultureGrams, 2002. (ref GT150 .C86 2002)
Curry, Jeffrey E. Passport Taiwan: your pocket guide to Taiwanese business, customs & etiquette. 1998.
(HF1606 .Z4 U54 1998)
Curry, Jeffrey E. Passport Vietnam : your pocket guide to Vietnamese business, customs & etiquette. 1997.
(HF1594.5 .Z4 U54 1997)
Dalton, Meredith. Culture Shock! Ukraine, 1999. (DK508.4 D34 1999)
Devine, Elizabeth. The Travelers’ Guide to Latin American customs and manners. (F 1408.29 B72 2000)
Doing business internationally: the cross-cultural challenges; resource book. Rev. ed.. (HD31 .D6 1995)
Doing business internationally: the resource for business and social etiquette. 1999. (HD31 .D6 1999)
Dresser, Norine. Multicultural manners: new rules of etiquette for a changing society (BJ1838 .D74 1996)
Dunung, Sanjyot P. Doing business in Asia : the complete guide, 1995. (HF1583 .D86 1995)
Engel, Dean. Passport Japan : your pocket guide to Japanese business, customs & etiquette. 1996.
(HF1602.5 .U54 E445 1996).
Engel, Dean. Passport USA: your pocket guide to American business, culture & etiquette. (HF1455 .E54
1997)
Engholm, Christopher. Doing business in the new Vietnam, 1995. (HF1416 E544 1995)
Fang, Tony. Chinese business negotiating style. 1999. (HD58.6 .F36 1999)
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Fieg, John P. A common core: Thais and Americans, 1989. (DS569 F544 1989)
Flamini, Roland. Passport Germany : your pocket guide to German business, customs & etiquette, 1997.
(HF1546.5 .U54 F58 1997)
Foster, Dean Allen. The global etiquette guide to Africa and the Middle East: everything you need to know for
business and travel success, 2002. NetLibrary. http://www.netLibrary.com **
Francia, Luis. Passport Philippines: your pocket guide to Filipino business, customs & etiquette. 1997.
(HF1600.5 .U54 F696 1997)
Gioseffi, Claudia. Passport Italy: your pocket guide to Italian business, customs & etiquette. 1997.
(HF1550.5 .U54 G57 1997)
Global codes of conduct : an idea whose time has come. 2000. NetLibrary. http://www.netLibrary.com.**
Gochenour, Theodore. Considering Filipinos. 1990. (DS663 G63 1990)
Goldman, Alan. Doing business with the Japanese: a guide to successful communication, management, and
diplomacy. 1994. (HD70 .J3 G65 1994)
Gordon, Gus. Doing business in Mexico: a practical guide. 2002 (HG5162 G72 2002)
Grzeskowiak, Andrew. Passport Hong Kong: your pocket guide to Hong Kong business, customs & etiquette,
1996. (HF1607 .Z4 1996)
Harper, Timothy. Passport United Kingdom: your pocket guide to British business, customs & etiquette.
1997. (HF1534.5 .U54 H36925 1997)
Harris, Philip R. Managing cultural differences. 4th ed. 1996. (HD62.4 .H37 1996)
Herrington, Elizabeth. Passport Brazil : your pocket guide to Brazilian business, customs & etiquette. 1998.
(HF1514.5 .U54 H465 1998)
Hess, J. Daniel. The whole world guide to culture learning, 1994. (LB2375 .H47 1994)
Hill, Richard. EuroManagers & Martians, 1994. (D1055 .H55 1994)
Hill, Richard. We Europeans, 1995. (D1055 .H55 1995)
Hoover's handbook of world business, 2002. (ref HG4009.H66 2002)
Hu, Wen-chung. Encountering the Chinese : a guide for Americans, 1991. (DS721 .H71114 1991)
Janin, Hunt. Culture shock!: Netherlands. 1998. (DJ71 .J32 1998)
Joseph, Nadine. Passport France: your pocket guide to French business, customs & etiquette 1997.
(HF1544.5 .U54 J65 1997)
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Joshi, Manoj. Passport India : your pocket guide to Indian business, customs & etiquette. 1997. (HF1590.5
.U54 J655 1997)
Kao, Ko. Communicating effectively with the Chinese. 1998. (P92 .C5 K36 1998)
Keating, Kevin. Passport Korea: your pocket guide to Korean business, customs & etiquette. 1998.
(HF1602.5 .Z4 U54 1998)
Kett, Alexandra. Passport Singapore: your pocket guide to Singaporean business customs & etiquette. 1998.
(HF1595 .Z4 U54 1998)
Kohls, L. Robert. Learning to think Korean: a guide to living and working in Korea. (DS 902 K516 2001)
Kohls, L. Robert. Survival kit for overseas living: for Americans planning to live and work abroad. 3rd ed.
1996. (E184.2 .K64 1996)
Kolanad, Gitanjali. Culture shock! : India, 1994. (DS421 .K66 1994)
Kras, Eva S. Management in two cultures : bridging the gap between U.S. and Mexican managers. Rev. ed.
1995. (HF5549.5 .C6 K73 1995)
Lewis, Richard D. When cultures collide: managing successfully across cultures. 2000 NetLibrary
http://netlibrary.com **
Li, Jenny. Passport China: your pocket guide to Chinese business, customs & etiquette (HF1604 .Z4 U54
1996)
Liu, Lewis-Guodo. Internet resources and services for international business : a global guide. 1998. (ref
HF54.56 .L58 1998)
Lord, Richard. Succeed in business. Germany: the essential guide for business and investment. 1998.
(HF5386 .L788 1998)
Lustig, Myron W. Intercultural competence: interpersonal communication across cultures, (HM258 .L87
1999)
Malat, Randy. Passport Mexico : your pocket guide to Mexican business, customs & etiquette. 1996.
(HF1482.5 .U54 M35 1996)
Mansfield, Stephen. Culture shock!: Laos, 1997. (DS555.42 .M35 1997)
Mitchell, Charles. Passport South Africa: your pocket guide to South African business, customs & etiquette.
1998. (HF1613.4 .Z4 U54 1998)
Mitchell, Charles. Passport Russia: your pocket guide to Russian business, customs & etiquette. 1998.
(HF1558.2 .Z4 U54 1998)
Mole, John. Mind your manners : managing business cultures in the new global Europe. 2003. NetLibrary
http://www.netLibrary.com. **
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Morrison, Terri. Kiss, bow, or shake hands: the bestselling guide to doing business in more than 60 countries,
2006. (REF HF5389 M67 2006)
NgCheong-Lum, Roseline. Culture shock! : Mauritius, 1997. (DT469.M42 N43 1997)
Nishiyama, Kazuo. Doing business with Japan : successful strategies for intercultural communication. 2000.
NetLibrary. http://www.netLibrary.com. **
Nollen, Tim. Culture shock! : Czech Republic, 1997. (DB2035 .N65 1997)
Novas, Himilce, Passport Spain : your pocket guide to Spanish business, customs & etiquette. 1997.
(HF1570.5 .U54 N69 1997)
Nydell, Margaret K. Understanding Arabs: a guide for Westerners. Rev. ed. 1996. (DS36.77 .N93 1996)
Oliveira, Jacqueline. Brazil: a guide for businesspeople. 2001. (HF5389.3 .B7 O38 2001)
O’Shea, Maria. Culture Shock!: Iran, a guide to customs and etiquette. 2003 (DS 318.82 085 2003)
Pang, Guek-Cheng. Culture Shock!: A survival guide to customs and etiquette: Canada, (F 1021.2 P35 2006)
Phillips, Jennifer. In the know in China: the indispensable cross-cultural guide to working and living in China.
2003. (DS705 P47 2003). Book and CD
Platt, Polly. French or foe?: getting the most out of living and working in France,1995. (DC33.7 .P543 1995)
Richmond, Yale. From Da to Yes : understanding the East Europeans 1995. (DJK19 .R53 1995)
Richmond, Yale. From nyet to da: understanding the Russians. 1996. (DK510.23 R53 1996)
Ricks, David A. Blunders in international business., 1999. (HD62.4 .R53 1999)
Roraff, Susan. Culture shock! Chile. 1998. (F3065 .R66 1998)
Rosenthal, Donna. Passport Israel : your pocket guide to Israeli business, customs & etiquette. 1997.
(HF1584 .Z4 U54 1997)
Russian business survival guide : how to start & successfully operate business in Russia : strategic & business
information for corporate executives. 1997. (HF1558.2 .R88 1997)
Sabath, Ann Marie. International business etiquette. Latin America : what you need to know to conduct
business abroad with charm and savvy. 2000. NetLibrary. http://www.netLibrary.com.**
Shahar, Lucy. Border crossings: American interactions with Israelis. 1995. (DS113.3 S52 1995)
Sinjorgo, Michael. Succeed in business. Indonesia: the essential guide for business and investment. 1997.
(HF3806.5 .S55 1997)
South, Coleman. Culture shock! Syria, 1995. (DS94.6 .S68 1995)
Svensson, Charlotte R. Culture shock! Sweden. 1996. (DL862 .S87 1996)
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Wang, Mary M. Turning bricks into jade : critical incidents for mutual understanding among Chinese and
Americans. c2000. (E183.8 .C5 T856 2000) in-process
Wattley Ames, Helen. Spain is different. 1999. (DP52 .W38 1999)
The web of culture,. 1999. http://webofculture.com/worldsmart/index.html.
Weiner, Rebecca. Shanghai at your door., 2003. (DS 796 S23 W45 2003)
Wise, Naomi. Passport Thailand: your pocket guide to Thai business, customs & etiquette. 1997.
(HF1594.55 .Z4 U54 1997)
Yin, Saw Myat. Culture shock! Burma. 1994. (DS527.9 .Y56 1994)
**All NetLibrary books can be accessed from the Library home page at http://library.cuesta.edu/ebooks.htm
Periodicals:
For current journal articles go to the EBSCOhost database on the Library home page at
http://library.cuesta.edu/journal.htm .
Useful Web Sites
International Business Center: http://www.cyborlink.com/
eDiplomat: http://www.ediplomat.com/np/cultural_etiquette/cultural_etiquette.htm
International Business Etiquette Internet Sourcebook: http://www.atn-riae.agr.ca/export/4027_e.htm#3
Kwintessential Cross Cultural Solutions: http://www.kwintessential.co.uk/resources/country-profiles.html
Executive Planet: http://www.executiveplanet.com/index.php?title=Main_Page
Business Etiquette in India: http://www.sideroad.com/Business_Etiquette/business-etiquette-India.html
Web Guide to International Business Etiquette resources:
(http://www.libsci.sc.edu/bob/class/clis748/Studentwebguides/Webguides2007/DBerry.html
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Updated LA 7/08
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