Neath Intermediate Care Access - Swansea Acute GP Services

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Neath Port Talbot Hospital

APPENDIX TO SWANSEA LOCALITY AGPU

OPERATIONAL POLICY FOR NPT

RESIDENTS.

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Contents

Access to Community Resource Team

CIIS Referral

Access to Minor Injuries Department/WAST SOP List

Access to Specialist Clinic

Access to Respiratory

Access to Diabetic Specialist Nurses – Flow Chart

Endoscopy Open Access/Rapid Opinion Referral

Access to Radiology

AGPU – Access to Specialist Clinic

Page

3-8

9-11

12-16

17-18

19-24

25-26

27-28

29-33

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ACCESS TO:-

NEATH PORT TALBOT

COMMUNITY RESOURCE

SERVICE

3

2012

NPT Community Resource

Service

Directory of Services

ACCESS TO:-

COMMUNITY RESOURCE TEAM (CRT)

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Developed by Community Resource Service

August 2012

Service Provided

Community Integrated Intermediate Care Service (CIIS)

THE CIIS Team aims to bridge the gap between hospital and home by providing a community based service to prevent unnecessary hospital admission/re-admission or to facilitate safe early discharge from hospital. It provides a nursing and or therapy intervention that promotes faster recovery from illness with a strong preventative emphasis in maximising independent living.

The service is made up of a Intermediate Care Consultant, Nurse Practitioners,

Nurses and HCSW’s, Physiotherapists, Occupational Therapists, Technicians and

Social Service staff.

The service accepts patients 18 years and over, operates a single point of contact and response to referrals can be within 4 hours if required.

The service offers

Rapid health and social care assessment, intervention and short term support. Support can involve immediate homecare support and or nursing, therapy support depending on the outcome of the assessment and the needs of the patient.

Rapid therapy intervention and provision of aids as required to remain at home

Rapid medical /nursing intervention, investigations and treatment

The CIIS Nursing Team are able to provide the following interventions:

Investigate and monitor patients conditions by undertaking

Who can Refer How to Refer

GP’s, District Nurses,

Hospitals, Social

Workers, Ambulance

Service

Referrals are accepted by telephone.

Tel: 07815578356

8.30am – 5pm

(7 day working, including BH)

Named Contacts:

Annette Davies Clinical Lead

Yvonne Carter Nurse

Practitioner

Louise Thomas Nurse

Practitioner

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ECG, bladder scanning, oxygen sats monitoring, request Chest X Rays and scans and venepuncture. The Nurse Practitioners are able to review the blood results and make changes to patient’s medication accordingly.

Provide support and intervention for newly diagnosed AF for improving rate control, support for chest infections, assess, treat and support frail elderly, assess patients who have fallen, have worsening mobility or are “off their feet”

Service Provided Who can Refer

Community Integrated Intermediate Care Service (CIIS) (cont)

How to Refer

Provide Home Intravenous Antibiotic Therapy for conditions such as cellulites, UTI and chest infections. The CIIS Nurse Practitioners are able to prescribe the relevant antibiotic, can liaise with the Consultant

Microbiologists, cannulate and administer the intravenous antibiotic on the same day as the referral.

Provide a service to Group and Cross Match patients who require blood transfusions (who are not known to Haematology Service) who are not symptomatic to require an acute admission. CIIS Nurse Practitioners arrange for the patient to have a blood transfusion the following day at the

Elderly Day Unit (EDU) at NPTH.

Provides a DVT Pathway for non ambulatory patients with suspected or confirmed DVT’s.

Suspected DVT – GP provides the Wells Score. CIIS Nursing Team administers anticoagulant injection takes blood for d-dimer and depending on the result arranges a Doppler Ultra Sound Scan via NPTH LAC.

Confirmed DVT – CIIS coordinates the District Nurses to take blood for INR and administer anticoagulant injection, CIIS Nurse Practitioners reviews INR daily and doses patient for oral anticoagulant therapy until the patient is therapeutic (above 2.0 on two consecutive days). The patient is then referred to INR Clinic for future management.

Provides interventions and support in Nursing Homes for the frail elderly

GP’s, District Nurses,

Hospitals, Social

Workers, Ambulance

Service

Location of Service:

Community Integrated

Intermediate Care Service,

Cimla Hospital

Cimla

Neath

SA11 3SU

Phone: 01639 862806

Fax: 01639 862768

Email: NPTCIIS@wales.nhs.uk

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including intravenous fluids/subcutaneous fluids.

Able to provide treatment for elevated INR levels and elevated potassium levels.

Domiciliary sessions by the Intermediate Care Consultant are provided on a weekly basis to assess complex patients who are unable to attend Rapid

Access Clinics due to increased frailty. The Intermediate Care Consultant is a constant daily support for the CIIS Nursing Team.

Service Provided Who can Refer How to Refer

Elderly Day Unit (EDU) / Rapid Access Clinics

Based at Neath Port Talbot Hospital, this service includes Doctors, Physiotherapists,

Occupational Therapists, Nursing Staff, Dietician, SALT and has access to Specialist

Nurses including TVN, Oxygen Assessment, Heart Failure, Diabetes and COPD. The service provides interventions that prevent hospital admission and can offer support following hospital discharge. The service accepts referrals for patients 18 years and over.

The unit provides the following interventions

 a comprehensive geriatric assessment for the frail older person preventing further health deterioration and improved quality of life.

Falls Prevention service

Rapid Access Clinics for admission avoidance. This involves crisis intervention and sub acute assessment for patients at high risk of rapid deterioration in health requiring specialised medical and health services.

These Clinics are provided Monday to Friday.

GP’s, District Nurses,

Hospitals

The service offers flexibility with regards scheduling the patients for attendance.

Referrals are accepted by telephone or faxed referral form

Tel: 01639 862603

Fax: 01639 862606

9am – 4pm

Monday to Friday

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Rapid access to specialist equipment and investigations including X rays,

Scans and medical intervention.

Haematology Service which includes blood, platelet, iron transfusion and therapeutic venesection.

Intravenous therapies including biophosphonate infusions.

The unit is unable to accommodate patients who are non weight bearing, have dementia with significant behavioural problems and where the exacerbation of the medical problem would be more appropriately managed in a specialist clinic.

Named Contacts:

Dr Firdaus Adenwalla

Sister Lynne Hall

Location of Service:

Elderly Day Unit

Neath Port Talbot Hospital

Baglan Way

Port Talbot

SA12 7BX

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Community Integrated Intermediate

Care Service

Cimla Hospital, Cimla, Neath, SA11 3SU

Tel: 01639 862806 Monday to Friday 8:30am – 5pm Mobile: 07815

578356

Fax: 01639 862768

Tel: 01639 862000 Monday - Friday 5pm – 10pm & Weekends & Bank Holidays 8:30am -

10pm

CIIS REFERRAL FORM

SERVICE REQUIRED: (please tick the most appropriate box, if unsure please ring to speak to a member of staff)

[ ] Rapid health and social care intervention to prevent an avoidable acute hospital admission.

[ ] To prevent or stop a progressive deterioration in a person’s physical condition or level of independence

[ ] To improve independence following hospital discharge

[ ] To reduce dependency on a social care package

[ ] To prevent premature admission into a long term care home setting

Does the referral require an urgent (within 4 hours) response: (please tick)

REFERRAL DETAILS:

[ ] Yes [ ] No

Contact details: ______________________ Date of referral: _________________

____

Name of referrer:

Designation: Signature:

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CLIENT DETAILS: This referral cannot be accepted without the consent of the client

Title: Mr / Mrs / Miss / Other

___________

Address: _________________________

Surname:

First Name:

Date of Birth: Age:

Relationship:

__________________________________________

Telephone No:

Telephone number:

Post Code:

Marital Status: Married / Single / Widowed / Divorced Access:

Does the client live alone: Yes / No. If no with whom (e.g. family, carer, etc) __________________

CLIENT CURRENT LOCATION: (please tick)

Ward: [ ] Community [ ] Hospital (please state) _________

______________________

[ ] Care Home Date of admission:

Expected date of discharge:

_____________________________

NEXT OF KIN/MAIN CONTACT:

Name:

_________________________________

CLIENTS GP: GP aware of referral: Yes/No

Name: _

Practice:

Tel No:

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_________________________________________

BRIEF SUMMARY OF EVENTS LEADING TO REFERRAL: (incl. present medical condition and reasons for hospital admission).

Please attach unified assessment, relevant therapy assessments, clinical summary or encounter report if appropriate

________________________________________________________________________________________

_

_________________________________________________________________________________________

_________________________________________________________________________________________

IF CIIS WAS NOT AVAILABLE, PLEASE TICK YOUR COURSE OF ACTION:

[ ] Admit to hospital [ ] Homecare Package [ ] Stay in hospital

[ ] Urgent Day Hospital [ ] Urgent Outpatient Appointment [ ] Other (please state)

[ ] Community Physiotherapist [ ] Residential Care

[ ] Community Occupational Therapist [ ] Nursing Home

FOR OFFICE USE ONLY:

Date and time referral received:

Received by:

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