GUIDE DOGS Peterborough Mobility Team Summer 2015 Welcome to our summer newsletter for 2015 Summer at last! I hope you are all out and about and enjoying life to the full. Life in the team is busy as usual and we have had Pete Smith (our former Service Delivery Manager) back in for a few weeks helping out with some visits. It was lovely to see him and catch up, but more importantly good to get help out in the field. Some excellent news - our new Service Delivery Manager Jemma Keegan has just joined us, along with our two new fundraisers Mandy Loveder and Joy Porter-Toufik, both newly in post. They’re all really keen to get out and meet you. In this summer edition you will find lots of news including a reminder of our stakeholder events across the counties. Please enjoy the read. Fiona Wright, Mobility Team Manager Included here is a photograph of Fiona Wright. Administration news: ADUK cards If you’re still waiting for your ADUK (Assistance Dogs UK) card and have not sent us a photo of yourself, please post it to the office. Included here is a photograph of Jess and Tanya. Hello from Alexandra Lowit (Alex) I've joined the Peterborough Mobility Team as both a Support Worker for Peterborough and Support Worker to Hayley Randall in Dog Care and Welfare. I've wanted to work for Guide Dogs for a long time and it's been an absolute pleasure getting to know some of our clients and their amazing dogs. I'm looking forward to getting to know those of you I haven't spoken to yet – if there is anything I can do to help then please get in touch by calling 0845 3727425. In this issue News Service update Volunteering news Fundraising news Campaigns round-up Diary dates News Peterborough Police and Guide Dogs Saturday 18 July Calling all guide dog owners! If you fancy a trip to visit the wonders of Peterborough City, please come and help out at our joint event for an hour on Saturday 18 July. This is a joint event with Peterborough Police and the purpose of the event is to educate the public about the new dog legislation, responsible dog ownership, and the problems caused by parking on pavements. It would be great for the public to have the opportunity to talk with you to gain a greater understanding of how guide dogs work, and not to fuss, distract or feed them! If you can make this event please contact me either by e-mail on helen.sismore@guidedogs.org.uk or call on 07795 611468. I can then draw up a rota for one hour slots. Event details Saturday 18 July Time 10.30am to 3.30pm Venue Pitch 11, Bridge Street outside the Town Hall. Nearest parking: Car Haven PE1 1YY (short stay), Pleasure Fair Meadow PE2 9PB (long stay) or Queensgate. Media will be invited. The stand Games to play whilst blindfolded such as “identify the smell”, “match the item”, sighted guide 10-pin bowling (using plastic ball and pins), crazy golf to identify street clutter, collection buckets, trading items and campaign messages - and also the event van with sensory tunnel. Activities Sighted guiding – blindfold walk using blindfold and sim specs, long cane walks (blindfolded), dog display by guide dog mobility instructors who will be on hand to talk to the public. Included here is the Cambridgeshire Police logo. Access to Work (AtW) From October 2015, there will be a limit of one and a half times average salary (£40,800 at today’s rates) per year on the amount of support AtW provides to new customers. People with a disability will also be given flexibility and greater control over how they spend their awards through the introduction of personal budgets later in 2015/16. Find further information at http://www.gov.uk/government/publications/access-to-work-factsheet Included here is the GOV.UK logo. Walks on Wednesday! Do you fancy enjoying a comfortable walk at Ferry Meadows, Nene Park, Peterborough? If so, meet us at the Information Centre Café in Ferry Meadows at 10am. The walks start at 10.15. Complimentary coffee and cake in the café afterwards. “Walks on Wednesdays” are for everyone regardless of ability, mobility or disability. Trained volunteers will be there to support and help as and when needed. You only walk as far as you feel able to! If you’d like more information, contact Jean Martin at City College Peterborough: Martin@citycollegepeterborough.ac.uk or 01733 761361. Included here is a photograph of Wednesday walkers at Ferry Meadows Nene Park. Ask LILY – West Norfolk The West Norfolk Partnership are reminding residents, their families and carers that there is a central point for information for over 65’s living independently. This information point is the LILY (Living Independently in Later Years) website. This directory is free and impartial, and includes over 1,100 listings for such things as health and wellbeing services and advice and advocacy. There is also a helpline, where an advisor will navigate the site for you. Please visit http://www.asklily.org.uk or call 01553 616200. Included here is the LILY Logo. Our services My Guide A client from our area has featured in this issue of the Forward magazine. Rebecca received a family and friends sighted guiding session from Guide Dogs in December last year. These sessions are informal and are tailor-made to your friends’ and family’s needs. If you would like more information about the training or would like to arrange a session then please get in touch with our My Guide Ambassador Kerry Bradshaw on 0845 3727425 or kerry.bradshaw@guidedogs.org.uk New team members Hello, I’m Jemma Keegan, the newly appointed Service Delivery Manager. As we go to press, I’m looking forward to joining Guide Dogs on 1 June, working from the Peterborough office and out and about in Cambridgeshire, Norfolk and Suffolk. I join Guide Dogs from Cambridgeshire County Council, where I have worked for over a decade delivering and making improvements to services for children, families and adults. I look forward to learning all about how Guide Dogs delivers services that make a difference to people with sight loss, and to working alongside our many clients, volunteers, staff and partners to ensure the ongoing quality of these services. Please feel free to contact me with any queries, comments or feedback, and I hope to meet many of you over the coming months. Mobility Team Service User Representative I am here to support service users, acting as a confidante and advocate. At the end of last year I was fortunate to attend the Service User Representative conference. The conference is a means for reps to feed back service users’ opinions on Guide Dogs. If you do have any concerns or feedback then please get in touch so I can address them at the annual conference later on this year. If you want a chat then please get in touch by either calling me on 07468 711911 or e-mailing Ami.Turnbull@guidedogs.org.uk. I am on a working group focused on Friends of Guide Dogs, which aims to get people connected and more involved with issues that really matter. If you are not already signed up you can join for free at http://www.guidedogs.org.uk/friends. This is an exciting initiative and anyone can register. If you have any feedback or suggestions for developing this further then please do get in touch so I can pass them on. Included here is a photograph of Trent, Ami’s retired golden retriever, Ami Turnbull and Keiran, Ami’s working shepherd retriever guide dog. Volunteering Welcome to Guide Dogs! New volunteers received a warm welcome to the charity at our first "welcome day". The volunteers paid a visit to our Peterborough office and had the opportunity to learn more about the charity Guide Dogs; the team covering East Anglia, what they do and how volunteers can get involved; as well as where volunteers can find information and support. They were put through their paces by our My Guide Ambassador Kerry, who taught them how to safely guide someone who is blind or partially sighted. Liz and Katy-Ann, two of our Volunteer Voices representatives, were also on hand to chat with those attending. Pictured here is volunteer Sally guiding a blindfolded Patricia along the pavement. Can we hear your voice? Our Volunteer Voices group met in April to discuss topics including Guide Dogs Week 2015, the recent volunteering survey, when puppies get placed with volunteers and how new volunteers should be introduced to fundraising groups. The group has been running for almost three years and is comprised of seven volunteer representatives who shape what happens on a local and national level within Guide Dogs. However, we know there are more voices to be heard. That’s why we’re sending feedback cards and a bite-size volunteering update to our lead volunteers before each meeting, so they can share it with other volunteers. You can give volunteering feedback to a Volunteer Voices representative, to the Peterborough office or a lead volunteer. The representatives’ contact details are on the back of the feedback card or in your local volunteer welcome booklet. If you’d like to request one of these please e-mail daniel.ingram@guidedogs.org.uk or call 0118 9838741. Included here are two speech bubbles “You spoke, we listened; Volunteers making a difference". Fundraising Fundraising group creation – we need you! Andrew Pearson Would you like to fundraise for Guide Dogs whilst making new friends and having fun at the same time? As Group Fundraising Development Manager for Guide Dogs my role is to recruit volunteers to form new fundraising groups across East Anglia. The existing fundraising groups do a fantastic job in raising much needed funds for Guide Dogs, by running fundraising events in their area. Events may range from street/store collections, coffee mornings and quiz nights to large charity balls. We provide mobility and freedom to many people with sight loss, but we could do much more with your help. Each group requires a coordinator, treasurer and maybe a trading secretary, along with other willing helpers to assist with fundraising. Some groups organise an event once a month, some two or three a year; all fundraising is appreciated. At many of our events we get help from guide dog owners and puppy walkers who often bring along their dogs. There is full support from me in creating a group. If you are interested in creating or joining a group please contact me, Andy Pearson, Group Fundraising Development Manager on andy.pearson@guidedogs.org.uk or 07468 711796 Pictured here is Andy Pearson with guide dog Honey. Guide Dogs Week: 3 to 11 October 2015 I know, I hear you say, no sooner has the last Guide Dogs Week passed us by than we are looking to arrange the next! Let us know what you are planning to raise much needed funds and raise awareness of the work we do. Contact the office on 0845 3727425 or e-mail peterborough@guidedogs.org.uk and we can promote your events on our social media pages. Campaigning Norfolk Police taking preventative action to help reduce dog attacks in Norwich Have you ever felt fearful, anxious, or nervous about walking through an area in Norwich or District because a dog was a potential threat to you and your guide dog? If so, please let us know as we want to compile a collection of experiences. You don't have to have experienced an attack, as this initiative is about preventing potential dog attacks from happening. Please e-mail me helen.sismore@guidedogs.org.uk or ring the office on 0118 9838741 or 0845 3727425 with information. We can report this information to the police and they will send PC’s to the area to educate the public. This information will help us to monitor whether a social change has taken place. If this is successful it will be an excellent model to roll out to other forces – but we need your help to do this. Blindfold experiences It’s been a busy start to the year for blindfold walks - in Cromer, with the High Sheriff of Norfolk, Lady Dannatt; in Cambridge with the High Sheriff Linda Fairbrother; and in Ely with the Lady Mayor Elizabeth Every. Further blindfold walks are awaiting confirmation with the new Mayor of Great Yarmouth, and BBC Radio Norfolk. Watch this space! Included here is a photograph of Helen Sismore sighted guiding Lady Dannatt. Simon’s debut at Westminster! Simon Daws was invited to attend this year’s Guide Dogs parliamentary reception on 10 June. Simon has been instrumental in raising awareness of the problems caused by parking on pavements in his area. Our parliamentary reception this year focused on the Streets Ahead campaign, in particular pavement parking. The Private Members’ Bill ballot took place after the reception. The reception was a way of engaging with MP’s on this issue after the election, and hopefully influenced MP’s who were selected in the Private Members Bill ballot to take forward a bill on pavement parking. Holding the reception directly after the general election provided a fantastic opportunity to engage with MP’s new and old, to ensure issues affecting guide dog owners were brought to MP’s attention. Included here is a photograph of Simon Daws. Events What’s on Branch opportunities Stamford and District JUNE Sunday 28 June: Stamford Lions Fun Day Meadows Stamford (Outdoor event) SEPTEMBER Thursday 3 to Sunday 6 September Land Rover Burghley Horse Trials at Burghley House Stamford (Outdoor event) ** FREE ** Low Vision Day Events Peterborough Low Vision Day: Thursday 24 September 2015 10:30am to 3:30pm Westgate Church & Centre 68, 68-70 Westgate, Peterborough, PE1 1RG. Contact Mandy Thompson at info@mypab.org.uk putting LV Day in the subject line. Lowestoft Low Vision Day Monday 22 June 10am to 3pm, Lowestoft 60 plus Club, Clapham Road, Lowestoft, Suffolk NR32 1QS. Contact Alison on 01473 611011. Felixstowe Low Vision Day Wednesday 30 September, 10am to 3pm The Salvation Army, Cobbold Road, Felixstowe, Suffolk IP11 7EL. Contact Alison on 01473 611011. Norwich Guide Dog Forum *** All welcome *** Annessley Hotel, Norwich. 10 June 2 to 4pm. Information and area campaign news. £1 for tea or coffee. Contact Scott Vallance 01692 581589 *** Advance notice of client and supporter events 2015 *** Peterborough 2 September at Becketts Chapel, Minster Precincts, Peterborough Cathedral Peterborough PE1 1XS. Main entrance via the Norman Arch or off Midgate. Nearest car parks are Queensgate multi storey or Bishops Road PE1 1YZ Bury Saint Edmunds 10 September at Southgate Community Centre, Caie Walk, Bury Saint Edmunds, Suffolk (IP33 2PJ post) *** SAT NAV IP33 2QA *** Bus routes are from stand 10 or 12 from the bus station to Heron Road and takes about 20 mins max from the bus station. Taxi from train station and close to A14. You can check the venue at http://www.southgatecommunity.org.uk/bookings Kings Lynn 23 September West Norfolk Deaf Association Railway Road, King's Lynn, Norfolk PE30 1NF. Parking Saint James multi Storey PE30 1BT. Start time 10.30 to 3.30pm. The format will be a mixture of presentations and workshops for clients and supporters of Guide Dogs. Guide Dogs: 63 Broadway, Peterborough PE1 1SY Tel: 0118 9838741 e-mail: peterborough@guidedogs.org.uk website: http://www.guidedogs.org.uk/peterborough Registered charity in England and Wales (209617) and in Scotland (SC038979)