Request for a Drop off or Consultation Appointment
Customer Information:
Name
Address
____________________________________________
____________________________________________
____________________________________________
Phone #’s ____________________________________________
Email ____________________________________________
Referred By: ___________________________________________________
Event Date: ___________________________________________________
Drop-Off Date & Contact: ___________________________________________________
Items to Preserve: ________________________________________________________
Display Information: Shadow Box or Dome # and size _____________________________
Personal Items to Include ________________________________
If you have chosen your display, please list it above. If you have not made a decision, it can be done at the time of drop off or within three weeks. Mat color samples and frame samples will be available at your consultation. A non-refundable deposit of 50% or a maximum of $150 deposit is required when your flowers are delivered or your date is reserved. The balance is due when the display is completed.
Any checks returned unpaid will be subject to a $25 charge.
Flower care is essential for your flowers to stay in good condition. It is best to get your flowers to us within 1 to 2 days after the day of the event. Please refer to our flower care instructions to insure the quality of your flowers.
We have several locations for consultations and drop offs. The location will be decided with your confirmed appointment date and time.
Mailing address:
P.O. Box 801630
Acworth, GA 30101
404-644-8672
Appointment Necessary
Request for a Drop off or Consultation Appointment – Page 2
Sales Terms and Conditions
1. All consultations are by appointment only. There is a $25.00 charge for missed appointments.
2. A non-refundable deposit of 50% or a maximum of $150 deposit is required when your flowers are delivered or your date is reserved. The balance is due when the display is completed. Any checks returned unpaid will be subject to a $25 charge.
3. We do not preserve flowers without framing. Framing to be done by ABC only no exceptions.
4.
Your order serves as your consent to design your keepsake using the designer’s judgment within your selection.
5. The quality, age and condition of your flowers will affect the quality of your preserved flowers.
Flower color may change slightly.
6. Please contact us within 3 weeks of dropping off your flowers to set up your consultation for ordering your display. Flowers are considered abandoned if frame selections and deposit are not made within 6 weeks from the event date.
7. All memorabilia (i.e. invitation, pictures, tiara, etc.) to be incorporated into your keepsake needs to be provided to us within 30 days of placing your order. If we have not received your memorabilia with 30 days, your keepsake will be completed without items.
8. Service Recipient acknowledges that to protect the quality and prolong the life span of the finished product the product should be kept sealed and out of direct sunlight.
9. Once your preservation is complete any changes or alterations requested by you may create additional charges for labor, materials, and shipping. You understand that major changes may not be possible without damage to flowers and possible replacement flower cost. Any unused flowers are not returned.
10. All flowers accepted and preserved by ABC become our property until all charges associated with preservation and display design are paid in full.
11. You will be notified once your flowers are done. Your flowers must be shipped or picked up within 2 weeks of completion date unless prior agreement has been reached. After fourteen days a $25 per month storage fee will apply.
12. All finished keepsakes must be picked up no later than 12 weeks from completion date otherwise they will be considered abandoned and will be discarded or used as a display.
13. Non-local customers are required to pay in full before order is shipped. In the event small pieces of flowers fall off through the shipping process client will open the back of keepsake to remove any loose flowers. Shipping is additional and will be charged prior to shipping.
14. The long-term condition of your preserved flowers is dependent on factors beyond our control.
ABC is not responsible for and cannot repair flowers after receipt.
15. ABC’s liability is limited to 100% keepsake cost paid minus any shipping and handling.
16. If keepsake is damaged in shipping, you must notify ABC within twenty four hours.
17. All sales are final. No returns or refunds are provided for any reason.
18. Unless otherwise stated, recipient gives permission to include their display in the photo gallery and to be used for marketing purposes.
I have read and understand all the terms and conditions of this contract, received a copy and have the authority to give ABC permission to disassemble the flowers and create a keepsake under glass or acrylic. If I am contracting on behalf of the client, I will provide a copy of these terms and deliver them to the client.
Terms accepted by: _____________________________________________________
Date: ________________________
Rev. Nov. 2011