Delmarva Foundation Condition H Collaborative Table of Measures for Hospital Reporting The measures consist of core measures required by each hospital. Measures for Hospital Reporting Measure Effectiveness Measure Description Numerator Denominator Frequency/Data Collection Goal/ Comments Tools/Resource Efferent Codes Outside ICU Percentage of all codes occurring outside the ICU Core Code: Patients requiring cardiopulmonary resuscitation or intubation Calculate as: (numerator/ denominator); as a percentage In-hospital codes that occur outside the ICU Numerator Exclusions: Codes occurring in the ED All in-hospital codes 1 month Denominator Exclusions: Codes occurring in the ED Data Collection Strategy: Each month, determine the location each code occurs from code logs and records. Establish a process to identify all calls to the RRS. One possible data collection strategy: Each call to the RRS should result in the completion of a documentation form or record. These records should be kept in a central location (paper log book, electronic record, etc.) and used as the source of the data. Goal: 50% decrease Decrease the number of patients who are coding within your facility outside of the ICU and ED. See sample Data Collection Tool See IHI 100,000 Lives Campaign, How-To Guide: Rapid Response Teams (Appendix C, p. 26) http://www.ihi.org/N R/rdonlyres/9134B6 0C-BB05-47358DF4D96D09CC9EAB/0/ RRSHowtoGuideFI NAL71505.pdf 1 Delmarva Foundation Condition H Collaborative Measure Effectiveness Measure Utilization of RRS Description Number of calls to the RRS Numerator Number of calls to the RRS Numerator Exclusions: None Core The numerator includes all calls to the RRS. Denominator N/A Frequency/Data Collection Goal/ Comments Typically, this is done in monthly increments, but teams might find it useful initially to track this information weekly (i.e., period of 1 week, every week, measuring calls per week). Once your team is well established, you can move the measurement period to monthly (i.e., period of 1 month, every month, measuring calls per month). Data submitted to IHI should be aggregated to monthly. Goal: Increase the use of the RRS over time. (This is an organizationspecific measure; it is not suggested to compare across organizations, so there is no absolute goal.) Tools/Resource See sample Data Collection Tool See IHI 100,000 Lives Campaign, How-To Guide: Rapid Response Teams (Appendix C, p. 28) http://www.ihi.org/N R/rdonlyres/9134B6 0C-BB05-47358DF4D96D09CC9EAB/0/ RRSHowtoGuideFI NAL71505.pdf Data Collection Strategy: Establish a process to identify all calls to the RRS. One possible data collection strategy: Each call to the RRS should result in the completion of a documentation form or record. These records should be kept in a central location (paper log book, electronic record, etc.) and serve as the source of the data. 2 Delmarva Foundation Condition H Collaborative Measure Effectiveness Measure Core Utilization of RRS Activated by Patients and Family Members Description Number of calls to the RRS activated by patient or family member Numerator Number of calls to the RRS activated by a patient or family member Numerator Exclusions: None The numerator includes all calls to the RRS that are initiated by a patient or family member. Denominator N/A Frequency/Data Collection 1 month Data Collection Strategy: Establish a process to identify all calls made by a patient or family member to the RRS. One possible data collection strategy: Each call to the RRS should result in the completion of a documentation form or record. These records should be kept in a central location (paper log book, electronic record, etc.) and serve as the source of the data. Goal/ Comments This is an organizationspecific measure; it is not suggested to compare across organizations, so there is no absolute goal. Tools/Resource See sample Data Collection Tool 3 Delmarva Foundation Condition H Collaborative Measure Effectiveness Measure Description Numerator Denominator Frequency/Data Collection Goal/ Comments Tools/Resource (Binder Tab XX) Quality Improvement Codes per 1,000 discharges The number of codes per 1,000 inpatient discharges Core Code: Patients requiring cardiopulmonary resuscitation or intubation Calculate as: (numerator/ denominator) x 1000; as a number of codes per 1,000 inpatient discharges Total inpatient codes Total inpatient discharges Numerator Exclusions: Codes occurring in the ED Denominator Exclusions: Stillbirths Deaths in the ED of ED-only patients An ED-only patient is one who receives care in the ED but has not been admitted to the hospital. 1 month Data Collection Strategy: Obtain numerator and denominator from hospital information systems or other reliable sources monthly as soon as discharge and death data are available. Goal: Short term, reduce by 25%. Long term, reduce by 50%. See sample Data Collection Tool See IHI 100,000 Lives Campaign, How-To Guide: Rapid Response Teams (Appendix C, p. 24) http://www.ihi.org/N R/rdonlyres/9134B 60C-BB05-47358DF4D96D09CC9EAB/0 /RRSHowtoGuideF INAL71505.pdf Stillbirths and EDonly deaths are generally not considered inpatient discharges; we have noted them explicitly for clarification. 4 Delmarva Foundation Condition H Collaborative Measure Effectiveness Measure Acute care inpatient mortality rate Description Number of in-hospital deaths in acute care inpatient population divided by the number Acute care inpatient is on who is discharged from acute care inpatient status. Core Calculate as: (numerator/ denominator); as a percentage Numerator Number of acute care inpatient deaths Denominator Number of acute care inpatient discharges Denominator Exclusions: This measure is focused on acute care inpatient deaths and, therefore, by definition the following patients are excluded from the calculation: ED-only patients who are not admitted as inpatients Observation patients who are not admitted as inpatients Short-stay patients who are not admitted as inpatients These exclusion populations are not considered by most U.S. hospitals to be acute care inpatients. Frequency/Data Collection Monthly Data Collection Strategy: Obtain numerator and denominator from hospital information systems or other reliable sources monthly as soon as discharge and death data are available. For patient populations not explicitly excluded, for whom it is not clear whether they should be considered acute care inpatients, consider patients discharged with a completed UB-92 form included and those discharged with the form excluded. Typically, it is recommended to exclude all DNR patients from this statistic. Goal/ Comments Goal: Decrease hospital mortality by 10%. Tools/Resource (Binder Tab XX) See sample Data Collection Tool For consistency, hospitals that include any of the exclusion populations in their individual definition of acute care inpatients should exclude these populations for this measure. All acute care inpatients should be included, even in cases where mortalityreducing improvements are not appropriate, such as comfort care patients who are coded as acute care inpatient. 5 Delmarva Foundation Condition H Collaborative Measure Effectiveness Measure Patient Satisfaction Indicator #1: Provided Clear Direction Number of respondents who felt they were given clear direction regarding Condition H Patient Satisfaction Indicator #2: Felt Comfortable Number of respondents who felt comfortable calling a Condition H Optional Optional Description Calculate as: (numerator/ denominator); as a percentage Calculate as: (numerator/ denominator); as a percentage Numerator Denominator Number of respondents who ‘agree’ or ‘strongly agree’ that they were given clear direction regarding Condition H Number of respondents Number of respondents who ‘agree’ or ‘strongly agree’ that they felt comfortable calling a Condition H Number of respondents Frequency/Data Collection 1 month Data Collection Strategy: Establish a process to identify all calls to the RRS. One possible data collection strategy: Each call to the RRS should result in the completion of a documentation form or record. These records should be kept in a central location (paper log book, electronic record, etc.) and serve as the source of the data. 1 month Data Collection Strategy: Establish a process to identify all calls to the RRS. One possible data collection strategy: Each call to the RRS should result in the completion of a documentation form or record. These records should be kept in a central location (paper log book, electronic record, etc.) and serve as the source of the data. Goal/ Comments Tools/Resource (Binder Tab XX) Goal: 100% of respondents ‘agree’ or ‘strongly agree’ that they were given clear direction regarding Condition H See sample Data Collection Tool Goal: 100% of respondents ‘agree’ or ‘strongly agree’ that they felt comfortable calling a Condition H See sample Data Collection Tool 6 Delmarva Foundation Condition H Collaborative Measure Effectiveness Measure Description Numerator Patient Indicator #4: Needs Met Post Condition H Call Number of respondents who felt their needs or the needs of their loved one was met post a Condition H call Number of respondents who ‘agree’ or ‘strongly agree’ that their needs or the needs of their loved one was met post a Condition H call Denominator Number of respondents Frequency/Data Collection 1 month Goal/ Comments Goal: 100% of respondents ‘agree’ or ‘strongly agree’ that their needs or the needs of their loved one was met post a Condition H call Tools/Resource (Binder Tab XX) See sample Data Collection Tool Optional Data Collection Strategy: Establish a process to identify all calls to the RRS. One possible data collection strategy: Calculate as: (numerator/ Each call to the RRS denominator); as a should result in the percentage completion of a documentation form or record. These records should be kept in a central location (paper log book, electronic record, etc.) and serve as the source of the data. Note: RT = respiration therapist; OT = occupational therapist; PT = physical therapist; SLP = speech–language pathologist; SW = social worker. 7 Condition H Collaborative Delmarva Foundation References 1. Bellomo, R., Goldsmith, D., Uchino, S., Buckmaster, J., Hart, G., Opdam, H., et al. (2004, April). Prospective controlled trial of effect of medical emergency team on postoperative morbidity and mortality rates. Critical Care Medicine, 32(4), 916–921. 2. Bellomo, R., Goldsmith, D., Uchino, S., et al. (2003). A prospective before-and-after trial of a medical emergency team. Medical Journal of Australia, 179(6), 283–287. 3. Bristow, P. J., Hillman, K. M., Chey, T., et al. 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