Irish Pharmacy Union Presentation to the Joint Committee on Health and Children, Tuesday,1 July 2014 Background The Irish Pharmacy Union (IPU), with over 2,000 members, is the representative and professional body for community pharmacists. The mission of the IPU is to promote the professional and economic interests of our members. Community pharmacists in Ireland are highly-trained healthcare professionals and are extremely accessible to the general public with 85 million individual visits made to a pharmacy every year. Expanding the Role of the Pharmacist With increasing demand for health services and shrinking resources, the healthcare system is under unprecedented pressure. The service is near breaking point with hospitals overstretched and GPs struggling with their existing workloads, which will, according to themselves, dramatically increase with the introduction of universal healthcare. The current shortage of GPs is unlikely to be solved in the short term, especially with over 1,000 Irish GPs taking up work in the NHS since 2009, while our ageing, growing population will put additional pressure on an already creaking system. Similar problems have been experienced in other countries and solutions have been found. In England, Scotland and Canada, for example, where demand for GP services exceeded the available capacity, the unique skills and expertise of pharmacists have been used to enhance access to healthcare. In a recent report, the UK Royal College of General Practice and College of Emergency Medicine estimated that one in seven GP visits (equating to 51 million visits annually) and one in twelve attendances at A&E could be dealt with by a pharmacist, who is the health professional best placed to offer advice and treatment for minor ailments. Based on these statistics, the implementation of a pharmacy-based Minor Ailments Scheme in Ireland could ease the pressure on GPs sufficiently to allow them provide the additional four million consultations which it is estimated will result from the roll-out of free GP care. 1 But it's not just about alleviating the workload of GPs. Patients benefit too. Data from Scotland shows that in-depth Medicine Use Reviews conducted by pharmacists with patients suffering from chronic illnesses reduced hospital readmission rates by a third. In Canada, pharmacists' scope of practice has also been extended to include Chronic Disease Management; this involves monitoring patients with chronic illnesses, renewing and adjusting their prescriptions to ensure tighter control of their symptoms and delivering better treatment outcomes. In response to the shortage of GPs, extending pharmacist services in this way has resulted in better access to healthcare and a substantial reduction in morbidity and mortality rates from illnesses such as heart disease and diabetes. In Ireland, the successful introduction of the pharmacy-based flu vaccination service has proved that pharmacists have the ability to deliver professional healthcare services. Evidence for the benefit of the improved convenience and accessibility which pharmacists provide is seen in the fact that 24% of people vaccinated in a pharmacy had never availed of flu vaccine previously even though 85% of them were in an at-risk category. The number of flu vaccinations has doubled in community pharmacy in the last season and in the season before. The recent introduction of a Smoking Cessation service in pharmacies has been broadly welcomed and is making a significant contribution towards the goal of a tobacco-free Ireland. Pharmacists rank second only to nurses as the healthcare professionals most trusted by the public, but unfortunately, Ireland lags well behind other countries when it comes to allowing pharmacies to offer additional services. If allowed to do so, pharmacists in Ireland are willing, ready and able to help alleviate pressure on GP surgeries and on hospitals by providing a broader range of healthcare services to their patients and the public, in line with what happens in other countries. The following services could be implemented without delay and would ensure immediate benefits for both patients and the State: 1. Minor Ailments Scheme The primary aim of a Minor Ailments Scheme is to enable medical card patients to receive treatments for common illnesses free of charge direct from their local community pharmacy; such a scheme would be cost-neutral to the Exchequer, as these patients are already entitled to receive prescribed medicines free of charge through their medical card. Community pharmacists deal routinely with minor ailments as part of their normal practice, giving advice to patients on how to treat self-limiting conditions and distinguishing between minor illness and major disease. By giving appropriate advice and recommending effective treatments, community pharmacists play a major role in 2 keeping minor ailments out of the GP surgery. Furthermore, they act as a filter for referral where a GP consultation is needed. The IPU strongly welcomes the recent announcement by the Health Products Regulatory Authority (formerly the Irish Medicines Board) that it has drawn up a list of twelve medicines which they believe should be switched from prescription-only to non-prescription status, which will increase the options for patients and consumers in managing their own healthcare with the advice and support of their pharmacist. We hope to see this list published within the next two weeks. The implementation of a national Minor Ailments Scheme would benefit the patient by providing greater access to healthcare advice, would benefit the health service by targeting resources and would benefit GPs by freeing up their time to treat more patients with serious or chronic illness. 2. Medicines Use Review Service Medicines Use Reviews are most appropriate for assessing compliance and improving medicines-taking through concordance. The Joint Committee on Health and Children’s Report on the Adverse Side Effects of Pharmaceuticals recommended that the role of the pharmacist in community health should be expanded and provision made for regular medication reviews for all patients. International evidence confirms that the introduction of Medicines Use Reviews provided by pharmacists has improved health outcomes, enhanced quality of life and reduced the requirement for hospital care. The objective of any review of expenditure on medicines must be to ensure better health outcomes for patients and to maximise value for money. The introduction of a Medicines Use Review service delivered in community pharmacies will deliver on this objective. Medicines Use Reviews are an advanced pharmacy service in England and Scotland, where the benefits have been seen. As stated already, Medicines Use Reviews conducted by pharmacists in Scotland with elderly patients who take multiple medicines have reduced hospital readmission rates for those patients by more than 30%, resulting in improved quality of life for those individuals and dramatic savings in the cost of their healthcare. There are also similar services available in pharmacies in the USA, Australia and New Zealand. In addition to the two services previously mentioned which we believe could be implemented most easily and with the best immediate effect, pharmacists can also provide the following services: Health Checks Health Promotions Extended Vaccinations New Medicine Services Chronic Disease Management Anticoagulation Monitored Dosage System 3 DUMP Scheme (see Appendix 1 for further details on these services) Allowing pharmacies to provide these services would: Improve access to professional healthcare; Reduce overall Exchequer spending on healthcare; Ease some of the existing burden on GP services and free up crucial resources; and Improve health outcomes for patients and the public. Regulatory Issues a) Pharmacy registration fees Despite the repeated cuts in pharmacy incomes under the FEMPI Act and other Government initiatives, and despite the recommendation in the Forfás report on regulatory costs that these fees be examined, the Pharmaceutical Society of Ireland (PSI) registration fees for pharmacists and pharmacies have remained at excessively high levels, far out of line with other countries and almost ten times higher than equivalent rates in the UK. b) Enforcement by the Pharmaceutical Society of Ireland (PSI) Under the Pharmacy Act 2007, pharmacists face both District Court prosecutions as well as Fitness to Practise (FTP) proceedings for the same breaches of regulation, even technical breaches where there is no risk to patient safety. In addition, in less serious cases, when the FTP process has concluded and a pharmacist is sanctioned by way of admonishment or censure, this is published on the PSI website. However, there does not seem to be any time limit on how long the notice remains on the website. This, in effect, amounts to an open-ended punishment and, as such, is unjust and inequitable. Given that the Act has been place for almost seven years and Part 6, which provides for the FTP process, has been commenced for the last five, it is now an opportune time to assess the manner in which the Act is being implemented, in particular the Fitness-to-Practice provisions, to ensure that the system is fair, equitable, transparent, efficient and cost-effective. c) Bankruptcy provisions in Pharmacy Act Under the Pharmacy Act 2007, the Pharmaceutical Society of Ireland may not register a pharmacist who is an undischarged bankrupt. In response to questions from members of this committee, the Minister has previously said that amendments to the Act, including an amendment to section 14(1)(f) to remove the restriction on a person who is an undischarged bankrupt from being registered in the PSI Register of Pharmacists, are currently being examined and will be considered for inclusion as part of any future amendments to the Act. However, given the increasing incidence of personal insolvency among all sectors of society, it is high time such an amendment was introduced so as to allow an insolvent pharmacist to continue to earn a living by practising his/her profession. We thank 4 the committee for their previous support in this matter and ask that it be kept on the agenda until the issue is resolved and the Act is amended. It is our intention as a profession to propose positive solutions to some of the problems and deficiencies in our health system, in order to provide accessible, convenient and cost-effective healthcare services for patients and the public and to relieve pressure on other parts of the healthcare system. Thank you for your time and your attention this evening and for giving us the opportunity to outline briefly some of the services which we believe could contribute to the improvement of healthcare in this country. We would be happy to answer any questions which the committee may have. 5 Appendix 1 Pharmacy Services This submission to the Joint Committee on Health and Children outlines a menu of internationally-recognised, extended pharmacy services which demonstrate how pharmacists can improve public health services and shape future services and pharmacy roles to deliver quality patient care and improve health outcomes. The services have been identified to address the goals of Healthy Ireland, which are: Increase the proportion of people who are healthy at all stages of life. Decrease the prevalence of unhealthy behaviours that contribute to chronic disease. Increase the degree to which diseases and conditions are either prevented or detected to allow for successful intervention. Focus attention on risk factors and effective interventions. Reduce health inequalities. Reduce the gaps between the highest and lowest occupational classes and socio-economic groups. Target interventions to address the specific needs of at-risk groups. Protect the public from threats to health and wellbeing. Have effective and integrated strategies to protect the public from new and emerging threats to health and wellbeing. Be prepared to prevent, respond to and rapidly recover from public health threats. Create an environment where every individual and sector of society can play their part in achieving a Healthy Ireland. Create partnerships that will allow this Framework to be implemented. In addition to a Minor Ailments Scheme and a Medicines Use Review Service the following pharmacy services are currently carried out in other jurisdictions around the world with great success. They are intended to enhance services to patients and provide cost-effective solutions to problems currently encountered by our health system. They are complementary to each other but each service could potentially be delivered in isolation from the rest. 3. Health Check Service The average community pharmacy in Ireland is open 50% longer than GP clinics, with the continuous availability of health professional advice in those pharmacies. Consequently, pharmacy-based health checks would have significant advantages in terms of reach, accessibility and cost-effectiveness. Health checks could prove effective in identifying those at risk of developing a chronic disease such as diabetes mellitus, cardiovascular disease, osteoporosis and chronic obstructive pulmonary disease. 6 4. Health Promotion Service With 85 million people visiting community pharmacies every year in Ireland, pharmacists are in an ideal position to communicate health promotion messages. Community pharmacists have delivered a number of such campaigns in recent years, in conjunction with patient groups, and are now seeking a more structured health promotion role with the support of the HSE. 5. Smoking Cessation Service Pharmacists play an important role and are uniquely placed in the heart of the communities they serve to intervene with their clients to help them stop smoking. Most of their clients seek health advice and are receptive to it. In their professional role, pharmacists can promote smoking cessation by giving advice on quitting and health related benefits. 6. Extended Vaccination Service The pharmacy profession welcomed the decision by the Minister for Health to introduce legislation in 2011 to facilitate pharmacists in participating in the seasonal influenza vaccination programme. This has significantly improved access to such a vital healthcare intervention and we would now like to see vaccination services extended to include pneumonia, Hepatitis B, cervical cancer and travel vaccines. 7. New Medicines Service A new medicines service aims to provide early support to patients who are newly prescribed a medicine for a long term condition, with repeated follow-up in the short term to increase effective medicine-taking. The objective is for the new medicines service to help people who are prescribed a new medicine for certain long term conditions to manage their condition and to improve their medication adherence through providing clinical support at the outset of taking new medication. 8. Chronic Disease Management Service The clinical benefits of pharmacy involvement in chronic disease management are compelling, with a large evidence base detailing that pharmacists have the most frequent contact with patients with chronic diseases due to their accessibility and that pharmacists could provide clinical and cost benefits through the existing community pharmacy network. It is envisaged that chronic disease management will be a collaborative initiative between the GP, practice nurse, community pharmacist and other healthcare providers. 9. Anticoagulation Service In Ireland, most patients attend a hospital warfarin clinic to have their INR tested, typically having to wait for several hours before their results are confirmed. Indeed, in some parts of the country, there is no such clinic. Community pharmacists, as experts in medicine, have an ideal skillset to manage patients on warfarin successfully and are well placed to provide such a service. 10. Monitored Dosage System Service Monitored Dosage Systems (MDS) are devices or packaging systems where doses of one or more solid oral medications can be organised according to time 7 of administration. MDS can lead to cost savings through improved patient compliance, reduction of waste and better medicines management. MDS have been shown to improve patients’ confidence in medication taking and prevent previously non-compliant patients from being admitted to high cost healthcare facilities. 11. DUMP Scheme A Disposal of Unused Medication Properly (DUMP) scheme is a potential way of restricting access to means for suicide and deliberate self-harm, accidental poisoning in children and preventing environmental pollution, as it encourages patients to return their unused medicines to their local community pharmacy. 8