WEB SITE - Viking Transport

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WEB SITE
Viking Transport, LLC
ABOUT US
We provide professional hassle free vehicle transport services throughout the United
States, Canada and Worldwide. Cars, trucks, motorcycles, boats, RV’s, Viking
Transport can meet all of your vehicle transport needs with the best rates and customer
service. Individual vehicle transport, military personnel, relocation companies, small
business, major corporations, we’ve got you covered.
At Viking Transport, we are dedicated to providing you quality and safe vehicle transport
services from pickup to delivery. We are striving to be the best service in the industry.
OUR SERVICES
Viking Transport can provide you door to door service. We know your vehicle is one of
your most valuable possessions and we make it a point to protect and ensure the safe
arrival of your vehicle right at your door. We will pickup your vehicle at your doorstep
and drop it off at your new location anywhere in the continental United States at a time
convenient for you. You do not need to deal with busy drop off points, terminals or ports.
If your street does not lend itself to trucks, we can arrange a place for you to meet with
our driver at a location that is convenient to you. Our drivers are trained to drive and
transfer your vehicle safely in all environmental conditions and the team at Viking
Transport is adept at reacting quickly to the changing needs of our clients.
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Free Transport Quotes by Phone, Fax or Email
Order Placement by Phone, Fax or Email
Automobile Transporters
Specializing in Auto Loading
Long Haul, Regional and Local Service Available
Door to Door Open and Enclosed Carriers
Nationwide Fully Licensed, Bonded and Insured Carriers
Door to Port and Port to Door Transport
International Shipping
Ship Roll On Roll Off Service
Container Overseas Service
Less than Container Loads
Freight Brokers
Ocean Freight Forwarding
Trucking-Motor Freight
Container Pick-up and Delivery
Loading and Unloading Freight
Pallet, Crating & Shrink-wrap
Terminal Deliveries
International Shipping
Storage
Full Loading Facility Warehouse
US Customs Clearance
Files AES Customs Entries at VA Ports
Cargo Insurance Available
Additional Services (additional fees will apply)
Inoperable Vehicles – vehicles that cannot operate and need to be winched on to the
carrier. We will arrange a specially equipped carrier to load the vehicle. The car must
roll and steer or we cannot transport the vehicle.
Oversized/.Non Standard Vehicles - - vehicles longer than 16 feet or non-standard in
anyway. Big tires, suspension lifts, older classics, street rods, lowered vehicles or any
altered or customized vehicles.
Expedited Pickups – For clients who are in a rush to expedite pickups and cannot
comply with our standard estimated 7-14 days required for pickup. We can arrange
expedited pick up within 7 days after complete order payment.
FREQUENTLY ASKED QUESTIONS
What are the steps for transporting my vehicle?
You must obtain a shipping quote and place your order. You’ll need to make a deposit
payment. Scheduling of the transport will be arranged based on your agreed upon pick
up dates. The dispatch office and/or the driver will contact you at least 24 hours in
advance to arrange the details for the pick up once a truck has been assigned for your
transport. A bill of lading/inspection report will be completed upon pickup by the driver
and both the client and the driver will agree to and sign the form and a copy of the form
will be left with the client. The dispatch office and/or the driver will contact the receiving
location at least 24 hours in advance and upon delivery will re-inspect the vehicle for
release and the receiver will sign for the vehicle and pay any remaining balance due in
cash.
What is the estimated transport time?
Typical transport time coast to coast is 7 – 14 days in transit once the vehicle is picked
up. The estimated transport times varies for shorter distances and your customer
service representative will give you an estimate at time of booking the transport. Viking
Transport cannot guarantee exact transport times due to unforeseen circumstances
such as weather, road conditions, natural disasters and mechanical issues. Rest
assured we will strive to deliver your vehicle in the estimated time frame.
What type of insurance is included to protect my vehicle?
You are provided with coverage for loss or damage of your vehicle up to the Kelley Blue
Book value or a maximum of $100.000 during the time your vehicle is in transit. Viking
Transport, LLC is also a vehicle transport broker that in addition to our own trucks also
uses qualified carriers from across the United States to move some loads. All carriers
that transport for us must submit proof that they carry full insurance that will cover the
vehicles that they have on any given load. This insurance covers damage caused by
accidents while the vehicle is loaded, major changes in the vehicle’s condition and
unforeseeable damage that is a result of mishandling by the driver.
What does door to door delivery mean?
Door to door delivery means that the driver will get as close as physically possible to the
front door of the receiving address as long as it does not compromise the cargo and/or
your vehicle and other vehicles that may be on the carrier. If you live on a main road at
least 2 lanes wide, with no overhanging trees, low bridges and/or power lines, and the
streets leading to your house can accommodate trucks of up to 75 to 80 feet in length,
the driver will pick up your vehicle at your door and deliver it to your door, if the same
conditions apply at both locations. The driver will call in advance your pickup/delivery
location to confirm your address and to discuss accessibility. If accessibility is limited,
the driver may suggest meeting at a local shopping center or mall with ample space to
load and/or unload your vehicle.
Can I put some personal items in the vehicle and/or trunk of the vehicle?
No, your car and its trunk compartment must be free of all personal belongings. There
are several reasons for this. The primary reason being that the Department of
Transportation does not allow for the transportation of “personal items” in a car that is
being hauled by an “Auto Carrier”. The second reason is that any personal items in the
vehicle are NOT covered by the carrier’s insurance. Lastly, all trucks have weight
limitations that they must comply to. With the excess weight of a customer’s personal
items placed within the car being transported, this can put the carriers transport truck
over its weight limitation, and cause delays. So please, NO personal items in your
vehicle while being shipped, or you may be subject to an additional surcharge.
What kind of truck will transport my vehicle?
Your vehicle may be transported on any number of transportation carriers from a 4 car
flatbed car carrier to a 3 car wedge trailer to a 2-8 car enclosed carrier or up to an 8-10
car open hauler, the same type of carrier that is used to carry new cars to local
dealerships. These trucks can be up to 75 to 80 feet long and are almost 14 feet high.
They can be very hard to maneuver and are restricted to main roads that do not have
any overhanging trees, low bridges and/or power lines. Please bear this in mind and ask
the driver what type of truck he is using when directing the truck to your pickup or
delivery location. Fully enclosed transports offer enhanced protection for your vehicles
by providing protection from the elements. This type of transport offers a fully horizontal
or an almost horizontal loading platform and is highly recommended for antiques,
classics or exotic vehicles that may have limited ground clearance. Enclosed transport
will cost $300.00 - $600.00 more depending on transport distances. Winch loading is
also available for inoperable vehicles at and extra cost and at the client’s request.
What form of payment do you accept?
Viking Transport accepts wire transfers, cashiers checks, cash, Visa and MasterCard.
MAKE A PAYMENT
You can pay using a VISA or MasterCard, a Business Check or a Wire Transfer.
Please contact us for further information.
VEHICLE PREPARATION
AUTOMOBILE CHECKLIST
Wash Car – In order to expedite origin inspection, please provide the vehicle in a clean
condition. This allows for a fast evaluation of the vehicle prior to shipment and
establishes the standard for condition of delivery.
Antennas – Should be removed or lowered. Temporary antennas for cell phones or CB
radios should also be removed.
Keys – The USDOT requires that one set of keys for the vehicles are provided to the
carrier, including: ignition, doors, trunk and glove box.
Racks – Remove any luggage, bike or ski rack that is not permanently attached to the
vehicle.
Cracked Glass – Should the vehicle glass have a crack, chip, nick, scratch or other
imperfection, Viking Transport is not responsible for any damage caused by a preexisting condition.
Climate – Make sure you replenish all coolants, transmission oil and other fluids as
needed. Have your car ready for any climate.
Fuel – Please make sure your vehicle has enough fuel to get the vehicle on and off the
transport. The vehicle may also need to be moved around during the transport. Please
provide at least ¼ tank of fuel.
Spoilers – Spoilers, air dams, fairings or other low hanging items should be removed or
sufficient clearance assured to expedite loading on the truck ramps.
Caps/Canopies – Must be properly bolted down to ensure transport safety.
Personal Items – Do not leave anything of value in the vehicle during transport. Viking
Transport is not responsible for anything left in the car including but not limited to cell
phones, radar detectors, removable radios, household goods, sunglasses, etc.
Pickup & Delivery Locations – As gone over elsewhere, please make sure the pickup
and delivery locations are transport truck accessible.
Pickup & Delivery Times – Please be sure that you have chosen times that allow
someone to be present for the pickup and delivery of the vehicle.
Contact Numbers – Be sure contact persons are available by phone between the hours
of 7:30am to 9:00pm. There may be weekend and night deliveries, so please pick
numbers that will be answered when the drivers call. Sometimes cell phones work best.
Pagers or voice mail numbers cannot be accepted.
MOTORCYCLE CHECKLIST
Size – Make sure your motorcycle is no longer than 96” long or 40” wide. Contact us for
your special requirements.
Fuel Tank – Please have a minimum of fuel in the tank – no more than ¼ tank.
Steering – Make sure the steering is unlocked and the keys are removed, but
accessible to the driver.
Mirrors – Should be folded in if possible.
Pickup & Delivery Locations – As gone over elsewhere, please make sure the pickup
and delivery locations are transport truck accessible.
Pickup & Delivery Times – Please be sure that you have chosen times that allow
someone to be present for the pickup and delivery of the vehicle.
Contact Numbers – Be sure contact persons are available by phone between the hours
of 7:30am to 9:00pm. There may be weekend and night deliveries, so please pick
numbers that will be answered when the drivers call. Sometimes cell phones work best.
Pagers or voice mail numbers cannot be accepted.
WATERCRAFT CHECKLIST
Contents – Make sure that all loose items in your vessel, such as plates, galley utensils,
or any other non-secured items have been secured or removed from the vessel.
Fuel/Water/Septic – Empty all fuel, water and other fluids from the vessel.
Electric – Disconnect all battery cables and switch off main breaker.
Attachments – Secure or stow all covers, tops, curtains and seat cushions.
Drain Plug – Remove the plug from the craft before transport. It is your responsibility to
replace the plug before launching your boat after transport.
Windows – You will need to stow and secure all removable plastic and Plexiglas
windshields below.
Winter Transport – If you are moving the boat during winter months, you need to
winterize the engine, toilets, water system and/or any other weather sensitive system on
the vessel.
Shrink-wrap Covering – A poor shrink-wrap may tear due to the high winds generated
by road travel. If this happens, the vessel may suffer damage from the shrink wrap
beating, chafing or scratching the vessel. Viking Transport cannot accept responsibility
for damages caused by shrink-wrap.
Oversized Vessels – If a larger boat needs to be loaded transom forward, then the craft
must be well shrink-wrapped or we cannot accept liability that may occur to the
windshield during transport.
Sailboats – Remove all standard rigging, lights, spreaders, wind indicators and any type
of mast rigging prior to transport. Viking Transport cannot assume liability for damage
such as scratches or abrasions to the mast, to the rigging or to lights left on the mast
during transport.
Personal Items – All personal belongings should be removed from the vessel before
transport. This includes cash and valuables, clothing, sporting goods or any other
materials not part of the boat
Pickup & Delivery Locations – As gone over elsewhere, please make sure the pickup
and delivery locations are transport truck accessible.
Pickup & Delivery Times – Please be sure that you have chosen times that allow
someone to be present for the pickup and delivery of the vehicle.
Contact Numbers – Be sure contact persons are available by phone between the hours
of 7:00am to 9:00pm. There may be weekend and night deliveries, so please pick
numbers that will be answered when the drivers call. Sometimes cell phones work best.
Pagers or voice mail numbers cannot be accepted.
CONTACT US
Please call our friendly staff at Viking Transport, LLC for quotes and any questions you
may have about your vehicle transport.
Hours of Operation: Monday – Friday, 9:00am – 5:00pm, Eastern Standard Time
Viking Transport, LLC
1806 W. Pembroke Avenue
Hampton, VA 23661
Tel: 757-727-7979 Fax: 757-727-7957
E-mail: magnus@vikingtransport.net or john@vikingtransport.net
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