RESPONDING TO SERIOUS SAFEGUARDING SITUATIONS RELATING TO CHURCH OFFICERS AND OTHER INDIVIDUALS A Practice Guidance consultation document March – 31st July 2014 Distribution Diocesan Bishops for dissemination to their senior staff cc Cathedral Deans for dissemination to their senior staff Bishop’s senior safeguarding staff leads Diocesan Secretaries / CX for dissemination to Human Resources Manager, Communications Officer, Diocesan Registrar, Independent Safeguarding Chair, Children / Youth Worker and Social Responsibility Officer. Cathedral Chapter Clerks / CX for dissemination to their Human Resources Manager, Communications Officer and Safeguarding Adviser. Bishop’s Chaplains Diocesan Safeguarding Advisers Survivor Groups - Minister and Clergy Sexual Abuse Survivors (MACSAS), the Lantern Project, the Lucy Faithfull Foundation Ecclesiastical Insurance Group Safeguarding Lawyer, Church House, Westminster National Going for Growth (Children and Youth) Adviser National Safeguarding Team Date of circulation: March 2014 1 PGc 2014.1 Church of England Safeguarding Practice Guidance 2014 number 1 For consultation until 31 July 2014 Preface March 2014 Dear Colleague, This Practice Guidance, which spans all the current Church of England policy guidance on safeguarding, is designed to inform and improve our approach to responding to serious safeguarding situations. It incorporates government guidance on safeguarding, policies approved by the House of Bishops, lessons learnt from past cases and contributions from Victims and Survivors or abuse. It may be helpful to be clear about the status of this document. The House of Bishops approve safeguarding policy statements, for example Protecting all God’s Children and Promoting a safe church. Policy statements are reviewed on a regular basis, usually every five years or so. Practice guidance, including joint practice guidance with the Methodist Church, is written by advisers to address immediate practice issues or issues that have been identified by Dioceses which need a quicker response. Policy statements and practice guidance are commended to you. Failure to adhere to them could invalidate your insurance cover. Models of good practice are templates which you may choose to use as they stand or to adapt to suit your purposes in your diocese. A cataloguing system, referenced by type and date, has been introduced for clarity of current advice. You are asked to use this guidance in your responses to serious situations during this period. If you already have a written diocesan protocol for responding to serious situations, then please set it alongside this guidance and ensure that it is consistent. If you do not have a written diocesan protocol, then please use this guidance as it stands. The executive summary and appended flowchart may serve as a quick reference to ensure compliance in each case. As we wish to ensure that this guidance covers all the approaches, it is published as a consultation document with the intention that it should be tested in practice and any improvements needed are identified before it is finalised Send your comments on this guidance please, by 31st July 2014, to:Simon Payne Acting Head of Delivery National Safeguarding Team Central Secretariat Church House Great Smith Street London SW1P 3AZ simon.payne@churchofengland.org Thank you in advance for your help and cooperation. I hope you will find this practice guidance helpful in your Diocese. Yours in Christ's fellowship, + Paul Paul Butler Bishop of Durham Lead Bishop on Safeguarding 2 PGc 2014.1 Church of England Safeguarding Practice Guidance 2014 number 1 For consultation until 31 July 2014 Contents Paragraph Preface Page 2 Contents 3 Executive Summary 4 Legalities and definitions 5 1. Importance of this guidance 6 2. Emergency situations 6 3. Internal Notification 6 4. Insurance 6 5. Absence of DSA 6 6. Authorised Listeners 6 7. Reporting / communicating with the statutory authorities 6 8. Immediate safety arrangements 8 9. Suspension of the abuser 8 10. Communications 9 11. Support for the victim 9 12. Support for the alleged abuser 10 13. Support for the local priest in charge / incumbent and the local church 10 14. Management of the case 10 15. Court proceedings 11 16. Outcome 12 17. The Diocesan Core Group 13 Responding to Serious Situations Flow Chart 14 Appendix 1 3 PGc 2014.1 Church of England Safeguarding Practice Guidance 2014 number 1 For consultation until 31 July 2014 EXECUTIVE SUMMARY: Responding to Serious Safeguarding Situations Relating to Church Officers and Other Individuals The following steps must always be taken when an abuse disclosure, allegation or serious safeguarding situation arises. See more detailed guidance in this document. must be quite separate from anyone 1. Emergency situations. If a child or adult involved in pastoral support. It must is in immediate danger and / or requires immediate medical attention, take into consideration the call the emergency services on 999 management by the statutory 2. Immediate notifications. Inform the authorities. There may need to be Diocesan Safeguarding Adviser (DSA) consideration of notifying ecumenical who will notify the Local Authority colleagues or those in other Designated Officer (LADO) or Adult organisations where the alleged abuser Safeguarding Team (AST) (paras 6.1 has had involvement – always take 6.5). They will want to know what advice from LADO / AFT (para 14.3). immediate arrangements for safety are 8. Court proceedings. No reference being taken. DSA to notify police (if this should be provided by anyone for court has not already been done), the proceedings without careful diocesan Bishop and their staff. DSA to consideration (para 15.1). Similar notify Insurers (para 5) and Diocesan consideration is needed before a media office liaising with LADO and church officer (or other representative police about any statement (para10). of the church or diocese) accompanies The DSA, if the LADO or AFT suggest / an alleged abuser to court (para 15.2) agree, may need to make a referral to 9. Outcome. It is important to recognise children or adult social care services that this is not simply a matter of and the need for future referrals should concluding any criminal court hearings. be kept under constant review (para Whatever the outcome, there will still 14.5). need to be an assessment of risk – is 3. Suspension from any church role would this person safe to work with vulnerable be the expected action (this applies to people? It is important to note that the post holders, paid employees or criminal burden of proof is ‘beyond volunteers) always in cooperation with reasonable doubt’ whereas the church LADO / AFT / police (para 9). has to operate to the civil burden of 4. Safety and support for the victim. proof – ‘on the balance of probabilities’. Consideration of the child / vulnerable This can cause confusion if the police adult’s safety (para 8) must continue take no action, or there is a not guilty throughout. Provision of support for the finding, as the church will still need to victim / survivor and family / close take action in the form of a disciplinary friends is a top priority (para 11). This hearing, a risk assessment, may need to be independently consideration of an apology to the provided. Always offer an Authorised victim and communication with the Listener to the victim of abuse (para 5) parish about the outcome. The diocese 5. Pastoral support for the alleged abuser should ensure that, if the parish is a should be put in place (para 12). There registered charity, it notifies the Charity should be separate support in place for Commission, especially if the abuse the individual and for family relates to the individual’s role in that members/close friends. An interim church (paras 16.1 - 16.6). worship safeguarding agreement 10. After the case is over. The Diocesan should be put in place (para 9 &13.6) management group need to consider 6. Support for the local priest in charge / where the papers relating to this case incumbent and the local church must are filed. Ongoing support to the parish be considered (para 13). and the victim will require consideration. The Bishop and their 7. The management of the case (para staff will need an opportunity to reflect 14), within the diocese is essential and on lessons learnt (17.1 – 17.7). 4 PGc 2014.1 Church of England Safeguarding Practice Guidance 2014 number 1 For consultation until 31 July 2014 Legalities and definitions Legal basis. The Children Act 2004 (section 11) places a duty on a range of organisations and individuals to have in place arrangements to safeguard and promote the welfare of children. The arrangements organisations are required to have in place are set out in paragraph 4 of Chapter 2 of Working Together to Safeguard Children – A guide to inter-agency working to safeguard and promote the welfare of children 1 (HM Government March 2013) (“Working Together”). This includes the need to report serious safeguarding situations to the statutory authorities. Paragraph 38 of Chapter 2 of Working Together states that faith organisations need to have appropriate procedures “…in place to safeguard and promote the welfare of children…” as have been listed in paragraph 4. The Church has adopted these arrangements in relation to its work with not only children but also adults2. A “serious safeguarding situation”, (which, for the avoidance of doubt includes reports of domestic violence and abuse) may relate to a church officer3 or other individual who has: Behaved in a way that has or may have harmed a child or adult; Possibly committed a criminal offence against or related to a child or adult; or Behaved towards a child or adult in a way that indicates they may pose a risk to children or adults Terminology. The language used in these matters is always a sensitive issue. It is appreciated that this guidance may be needed at a time before there have been any findings in criminal, civil or disciplinary proceedings. The terms ‘victim’ and ‘abuser’ are used for clarity and convenience only. The term survivor is not used, although it is recognised and acknowledged that many individuals who have been subjected to abuse would better be described as survivors of sexual abuse and few would want to be defined by their experiences of the past. A “child” is a person under 18 years of age and is seen to be vulnerable by reason of their age. An “adult” is someone over 18 years old and includes any adult who may be vulnerable by reason of age, illness, disability; and any adult who has been made vulnerable by their situation or circumstance, such as by discrimination, or a victim of abuse. The (2013) cross government definition of domestic violence and abuse has been used. This definition is any incident or pattern of incidents of controlling, coercive, threatening behaviour, violence or abuse between those aged 16 or over who are, or have been, intimate partners or family members regardless of gender or sexuality. The abuse can encompass, but is not limited to; psychological, physical, sexual, financial and emotional abuse.4 1 Working Together page 47 onwards. The Government has produced a statement on safeguarding vulnerable adults entitled “Statement of Government Policy on Adult Safeguarding – Department of Health – May 2011 3 The term church officer is used for anyone appointed by or on behalf of the Church to a post or role, whether they are ordained or lay, paid or unpaid – Protecting All God’s Children – paragraph 1.27 4 Cross government definition of domestic violence and abuse and additional information. 2 5 PGc 2014.1 Church of England Safeguarding Practice Guidance 2014 number 1 For consultation until 31 July 2014 1. Importance of this guidance. The following steps must always be taken when a “serious safeguarding situation” in relation to a church officer or other individual arises irrespective of how such a situation arose initially (e.g. review of files; media contact; information from victim; information from statutory agency; report from local church). Failure to adhere to them could invalidate your insurance cover. 2. Emergency situations. If a child or adult is in immediate danger and / or requires immediate medical attention, call the emergency services on 999. 3. Internal notification. A report, including an anonymous report, of a “serious safeguarding situation” relating to children, or adults must be notified to the Diocesan Safeguarding Adviser (DSA), immediately (within 24 hours). The DSA will immediately notify the Bishop and the relevant Archdeacon. If the situation relates to a diocesan employee then the Diocesan Secretary should also be informed immediately. 4. Insurance. In any potential “serious safeguarding situation” the relevant insurer should be informed as soon as possible and their advice sought. They will need to be kept fully informed throughout the process. The Diocesan Registrar may be able to assist in deciding at what time to contact the insurer. A summary of insurance advice from the Ecclesiastical Insurance Group can be found on the National Church of England safeguarding website.5 5. Absence of DSA. If the DSA is absent for any reason (e.g. due to illness or holiday), the Bishop and the relevant Archdeacon (and/or Diocesan Secretary, if the situation relates to a diocesan employee) must be notified and thought should be given as to whether it is necessary to appoint a suitably qualified and experienced person to take on the DSA role. Assistance might be obtained, via the Diocesan Secretary from a neighbouring diocese. 6. Authorised Listeners6. Each diocese should appoint carefully chosen, competent and trained people who will be able to act as ‘Authorised Listeners’ for those who disclose abuse. Access to an Authorised Listener should always be offered to the victim of abuse. Broadly, the Authorised Listener should provide an “attentive and attuned listening ear”7 to help victims talk about their experiences. The Authorised Listener should be there to provide support for the victim and to help him or her consider what steps s/he should take next. 7. Reporting / communicating with the statutory authorities. Usually, unless it is an emergency situation as mentioned in paragraph 2 above, the DSA will report the “serious safeguarding situation” to the police or local authority children or adults social care services. Where no replacement DSA has been found (see paragraph 4 above), the Bishop in conjunction with the Archdeacon and / or the Diocesan Secretary (if the situation relates to a diocesan employee) should clarify who should make a report. There are different arrangements for different circumstances:7.1. Where the victim (and / or alleged abuser) is a child, the DSA should immediately notify the police (if it is believed that a crime has been committed). Ideally on the same day but always within 24 hours of being informed of a “serious safeguarding 5 A Summary of Ecclesiastical Insurance Group’s approach to Handling Physical and Sexual Abuse Cases October 2012 6 Details of the role of the Authorised Listener are set out in Responding Well to those who have been sexually abused – Policy and Guidance for the Church of England House of Bishops – 1st Edition - 2011 (“Responding Well”) page 6 7 Responding Well – paragraph 5.3, page 7 6 PGc 2014.1 Church of England Safeguarding Practice Guidance 2014 number 1 For consultation until 31 July 2014 situation”, the DSA must notify the Local Authority Designated Officer8 (LADO)9who will provide help and guidance on whether a referral should be made, and on immediate risk management. The DSA must follow up any notification to the police and the LADO in writing within 24 hours. The police and the LADO will liaise as a matter of course. 7.2. Where the victim was abused as a child and is now an adult and the alleged abuser remains in a position where s/he could still harm others. As in all cases of abuse, the DSA should offer the services of an Authorised Listener to the victim, and either the DSA or the Authorised Listener should work with the victim to agree the format of a notification to the police or local authority children or adults social care services. This requires a very sensitive approach especially when the victim is not at a stage where s/he wishes to disclose the alleged abuser’s name. In the meantime, an anonymous report (that is one that does not include the name of the victim), should be considered (see 6.3 below). Although please note that, once the details of the alleged abuser are known and there could be children and adults at risk, the police and LADO / Adult Safeguarding Team must be notified. It should be made clear to the victim the limits on confidentiality where there is a continuing risk of harm to others, (i.e. that confidentiality may not be able to be maintained). This should be explained carefully to the victim so that s/he understands the reasoning. Indeed, whilst balancing support to the victim the priority must always be others at risk of harm.10 7.3. Where the victim was abused as a child and is now an adult and there is no known current risk of harm to others for example, when the alleged abuser is deceased or in prison. In such cases, either the DSA or the Authorised Listener should work with the adult to try and gain consent to notify the police, because there may be other victims, or other abusers, and thus such a notification could assist police in their enquiries. Even if an adult does not consent to the police being notified it may still be possible to share such information. The key factors in deciding whether or not to share are necessity and proportionality. It would be a question of judging whether there is a sufficient public interest in sharing the information, i.e. whether the public interest overrides the interest in maintaining confidentiality. In making the decision it would be necessary to weigh up what might happen if the information is shared against what might happen if it is not and make a decision based on professional judgement.11 Another approach, if the victim does not consent, is to assess whether to refer the matter anonymously (i.e. do not include the name of the victim). A careful assessment should be made of such a notification to ensure that the victim and other parties (as appropriate) are unidentifiable from the information to be supplied. Anonymous referrals can be made to Crime stoppers (0800 555 111) or the National Society for the Prevention of Cruelty to Children (NSPCC) (0808 800 5000). 8 All county level and unitary local authorities should have a Local Authority Designated Officer (LADO) to be involved in the management and oversight of individual cases. The LADO should provide advice and guidance to employers and voluntary organisations, liaising with the police and other agencies and monitoring the progress of cases to ensure that they are dealt with as quickly as possible, consistent with a thorough and fair process. Any allegation should be reported immediately to a senior manager within the organisation. The LADO should also be informed within one working day of all allegations that come to an employer’s attention or that are made directly to the police. Working Together (paragraph 4 page 48-9) 9 LADOs work in Social Services. Click here to find the Social Services in your area 10 See Responding Well 11 See for instance the Data Protection (Processing of Sensitive Personal Data) Order 2000 (the “2000 Order”), which makes clear that sensitive personal data can be shared without consent in relation to the prevention or detection of any unlawful act, if it is in the substantial public interest and also see, Information Sharing: Guidance for practitioners and managers (HMG – 2009) (“Information Sharing Guidance”) 7 PGc 2014.1 Church of England Safeguarding Practice Guidance 2014 number 1 For consultation until 31 July 2014 7.4. 6.4 Where the victim is an adult who is vulnerable and reaches the threshold of referral for Adult Social Care, the local authority Adults Safeguarding Team12 must be notified by either the adult who is a victim or the DSA. The police should also be notified if it is believed a crime has been committed. If possible this should be with the consent of the adult unless the person appears to lack capacity13.14 Anyone can assess capacity but in this case deciding whether a person lacks capacity to make a decision rests with the person with whom the victim is communicating. If there are concerns about capacity because of illness, disability or vulnerability, advice should be sought from the Adults Safeguarding Team. The Adults Safeguarding Team will always liaise with the police if it is believed a crime has been committed. If a child or children are also suspected of being abused a report should be made as in 7.1 above. That said, if others are at risk of harm or being harmed and sharing will prevent crime(s) from being committed, then information may still be able to be shared without consent. That is to say, deciding whether the proposed sharing of the information is likely to make an effective contribution to preventing any risk. As in paragraph 6.3 above, it is matter of weighing up what is necessary and proportionate in the circumstances. Indeed, where there is a clear risk of significant harm to a child or serious harm to an adult, the test will almost certainly be satisfied15. 7.5. Where the victim has suffered domestic violence and abuse. If the victim consents and wishes to make a formal complaint, a notification to the Adults Safeguarding Team and / or the police may be made by the victim him / herself, or with support from the DSA. The victim can be signposted to support from the local Independent Domestic Violence Advocate (IDVA)16 (details can be obtained from Social Services; or from the National Domestic Violence Helpline (0808 2000 247); or from the Men’s Advice Line (0808 801 0327); or from Broken Rainbow (for lesbian, gay, bisexual and transgender people - 0300 999 5428). All these organisations are able to offer help and advice on current and future options. If a child or children are also members of the household, they are deemed to be at risk and a report should be made as in 6.1 above, ideally with the consent of the adult victim. That said, as stated above, if others are at risk of harm or being harmed information may still be able to be shared without consent, (see comments in 6.3 and 6.4 above). 8. Immediate safety arrangements. The police / LADO / AST will want to know what immediate arrangements for safety are being put in place. Such safety arrangements will depend on the specific situation but these could include having the alleged abuser move out of the locality while a police investigation is in progress; suspension of the alleged abuser which removes him or her from contact with the victim and / or arrest of the alleged abuser. It is important to note that there must be consideration for the child / adult victim’s safety at all times. 9. Suspension of the abuser may need to be considered. If the allegation relates to a church officer then suspension of the alleged abuser from his/her role should be 12 Safeguarding Adults teams work in Social Services. Click here to find the Social Services in your area 13 Section 2 of the Mental Capacity Act 2005 states: "…a person lacks capacity in relation to a matter if at the material time he is unable to make a decision for himself in relation to the matter because of an impairment of, or a disturbance in the functioning of, the mind or brain…” The impairment or disturbance can be permanent or temporary. 14 Mind, the mental health charity, has a useful guide to mental capacity. 15 See Information Sharing Guidance and the 2000 Order 16 Independent Domestic Violence Advocates (IDVA) provide practical and emotional support to individuals who are at the highest levels of risk. 8 PGc 2014.1 Church of England Safeguarding Practice Guidance 2014 number 1 For consultation until 31 July 2014 considered. Such a decision must be arranged and discussed in consultation with the LADO /AST and the police. Timing is important to ensure that any evidence is not tampered with or destroyed. The advice of the Diocesan Registrar and DSA will always be needed. The advice of Human Resources will be required in relation to paid staff or volunteers so that a correct and fair approach is applied. In the case of a diocesan employee, the Diocesan Secretary will take the lead. It should be emphasised that suspension is an entirely neutral act and is a precautionary measure in order to ensure that cases can be investigated in a dispassionate manner and to protect all parties involved, (e.g. by ensuring no further accusations are made against the alleged abuser). Following an initial assessment of risk, the individual who has been suspended should be offered independent pastoral support and the opportunity to worship safely under an interim worship safeguarding agreement17 10. Communications. It is important that there is effective communication between those most closely involved – i.e. senior and local clergy; churchwardens and parish safeguarding officers, (as appropriate, ensuring that only those that can keep a confidence are involved); the DSA (including the National Safeguarding Adviser if the matter is very serious and likely to attract national media coverage), the Diocesan Communications Officer, the Diocesan Secretary and the Diocesan Registrar. So far as is possible, notes, minutes and emails should be objectively written and record the facts only, clarifying opinions rather than relying on gossip and / or hearsay. While such documents need to remain confidential it should be recognised that they could be required to be produced in, for instance, a hearing or as part of a police investigation and so need to be written with care. Always identify and note who is doing what, when and what next. In addition, always, if applicable, include a note on the reasons for taking a particular action or decision, and who else has been informed. The Diocesan Communications Officer should liaise with the police and the local authority communication team about a joint approach and be ready to also liaise with and provide communication support for the parish and other dioceses as required. The Independent Chair of the Diocesan Safeguarding Board18 should be informed so that s/he is up to date and aware of the current situation if approached by the media. In addition, the Diocesan Safeguarding Board should be informed, in an anonymised form, at the next meeting or, if required and the matter is urgent, a meeting could be specially convened to update the Board. 11. Support for the victim. Provision of support for the victim and family/close friends is a top priority. 11.1. Ensure there is a named person (who is separate from the person providing support to the alleged abuser (see paragraph 12 below) agreed by the church and / or diocese to support the victim and family / close friends and keep them informed of progress. This may need to be an independent person to avoid conflicts of interest. 11.2. Always ensure the victim is kept updated – a busy day for one person on other matters can be experienced as a traumatic time of waiting for the victim. 11.3. The victim may also want support that is independent of the Church. The DSA should have information about local support groups as well as national groups, (e.g. Minister & Clergy Sexual Abuse Survivors (MACSAS); the National Association for People Abused in Childhood (NAPAC); One in Four; Women’s Aid; Domestic Violence Helpline; StopItNow! 0808 1000 900 www.stopitnow.org.uk (in cases of child sexual abuse including web-based abuse, the StopItNow! telephone helpline is 17 Protecting all God’s Children page 72 The Diocesan Safeguarding Board is chaired by an independent lay person. Broadly, it meets at least once a year to review diocesan safeguarding policy. Additional meetings can be called to deal with specific incidents. It might consist of the following individuals: the Bishop, Archdeacon(s), the Bishop’s Chaplain. Diocesan Secretary, Diocesan Communications Officer, DSA, Diocesan Registrar and representatives from children/adults social care services, the police, probation and/or health services 18 9 PGc 2014.1 Church of England Safeguarding Practice Guidance 2014 number 1 For consultation until 31 July 2014 useful for everyone involved (both for those managing the situation and those people directly involved). These details of where to obtain independent support should always be given to the victim, their named supporter and family. 11.4. Always offer access to an ‘Authorised Listener’ (see paragraph 5 above). 11.5. There may need to be referral for, and funding of, immediate counselling and support. Any referral for counselling and support for a victim, should be prefaced with a discussion and agreement of the relevant insurer. The DSA should have information about a variety of local counselling and support services both private and via the NHS. Offering to finance an individual’s counselling or other treatment or redress should not be seen as an admission of liability. Obviously, providing any form of treatment may not be appropriate in every case and discussions will need to be had with those involved (e.g. the DSA, the Diocesan Registrar, the LADO, AST, the police and including, where appropriate, insurers), and a decision made, based on the particular facts involved19. Such counselling etc. may need to be arranged to take place outside the diocese involved since the victim may have moved away from the area, which means that different dioceses may need to work together. 12. Support for the alleged abuser. It is important to ensure that, for those accused of abuse, there is independent and separate (i.e. separate to the victim) named support in place for the individual and for family members / close friends, (as appropriate). For those who live ‘on the job’ (e.g. members of the clergy or various lay workers) suspension can be particularly challenging and the practicalities need careful thought and planning in each case. The investigation of a “serious safeguarding situation” can take a long time to resolve, during which time the individual accused of abuse may receive little information and as stated above experience feelings of isolation. That is why the support role is crucial. If possible, try to ensure that the alleged abuser has contact with a single individual rather than him / her having to deal with a wide variety of different people. 13. Support for the local priest in charge / incumbent and the local church. Where a “serious safeguarding situation” has arisen in a local church, information should be shared with the incumbent and a small group of carefully chosen designated individuals (usually the churchwardens and parish safeguarding officer providing they can keep matters confidential). This group can provide mutual support while maintaining the strictest confidence. Support for this group can be obtained from the Archdeacon and other Diocesan officers, (e.g. the DSA, Diocesan Registrar, Diocesan Communications Officer) throughout the process. If the church is in a vacancy the advice of the Archdeacon should be sought about how to provide support to the parish. The Rural or Area Dean may fulfil the role of incumbent or priest in charge. Should the local priest in charge or incumbent be the subject of a “serious safeguarding situation” then the Archdeacon will arrange appropriate support for the local church. 14. Management of the case 14.1. The Local Authority LADO / AST (with respect to both children and adults) will usually manage the inter agency approach. This will involve liaison with, for example, police, probation services, health services, schools, adults and children’s social care and / or an IDVA. This liaison will take place via a child / adult protection 19 “…offering to pay for some counselling or treatment would not in itself be deemed to be an admission of legal liability…Ecclesiastical are strong supporters of the rehabilitation approach as we wish to assist where possible to achieve the best post trauma outcome for an abused person…” (A Summary of Ecclesiastical’s Approach to Handling Physical and Sexual Abuse Cases) 10 PGc 2014.1 Church of England Safeguarding Practice Guidance 2014 number 1 For consultation until 31 July 2014 conference at which the relevant agencies and the DSA usually attends, as well as parish representatives, (if appropriate). 14.2. In the case of an allegation against a church officer, the diocese should manage the approach to the “serious safeguarding situation” by means of a small core group which will include key Diocesan and Parish officers (e.g. the DSA, the Archdeacon, the Diocesan Secretary, the Diocesan Registrar, the priest in charge or incumbent, churchwardens, (the “Diocesan Core Group”). 14.3. The task of the Diocesan Core Group is to share accurate information with the other members of the group; liaise with external agencies; identify who is to be responsible for what; ensure and review support for all parties; advise on suspension; disciplinary action; communications and review the process at the end. The Diocesan Core Group will always keep the Bishop updated and informed of progress, ensuring that he is involved in any appropriate decision making, (e.g. with regard to suspension or disciplinary proceedings in relation to a church officer). Consideration should also be given to notifying other dioceses and any ecumenical colleagues or those in other organisations where the alleged abuser has been involved. Advice should be taken from the LADO or the AST. 14.4. The Diocesan Secretary should also be kept informed whenever there is likely to be a potential financial impact. If the “serious safeguarding situation” relates to a diocesan employee then the Diocesan Secretary should be involved in the Diocesan Core Group. 14.5. The LADO may advise that the Church makes a referral to children or adult’s services, if there are children or vulnerable adults living at (or visiting) the home of the alleged abuser. The DSA will ensure this process happens. If the decision is made to refer, it should be done immediately by phone and then be followed up in writing. The decision, whether or not to refer, should be kept under constant review as the case progresses. 14.6. There will need to be consideration as to what should happen in the period prior to any criminal or civil court case or prior to any disciplinary proceedings. If it is possible for the alleged abuser to attend a church, there will need to be an “interim worship safeguarding agreement”20 put in place, (the DSA will be able to advise further in relation to this). Where an alleged abuser moves to another church or diocese, the ‘receiving’ DSA should be informed so that appropriate arrangements can be made. 15. Court proceedings 15.1. No character reference for the alleged abuser should be provided by a church officer (or anyone else who is seen to represent the church or diocese) for court proceedings without careful consideration. This means discussion with the LADO, the DSA and the Diocesan Registrar. 15.2. Similar consideration is needed before a church officer (or other representative of the church or diocese) accompanies an alleged abuser to court. It is important to check who will be accompanying the victim and how this attendance will be perceived by the court; the individual and his/her family and the wider public, including the media. 20 Protecting all God’s children page 72 11 PGc 2014.1 Church of England Safeguarding Practice Guidance 2014 number 1 For consultation until 31 July 2014 16. Outcome 16.1. At the conclusion of the case / investigation, consideration should always be given as to whether a risk assessment is needed i.e. the church should be asking - is there still a risk? 16.2. Please note, for instance, that even if a matter does not come to court, there still may be areas of concern that need addressing. Indeed, there may be many reasons why a case does not come to court or which result in a “not guilty” verdict. Nevertheless, there may remain evidence of inappropriate, or at best, misguided behaviour. Please contact the DSA, who may in turn consult, the LADO / AST if appropriate, about any continuing risk to children or others. A risk assessment should be commissioned by the parish or diocese, and the risk assessor should be independent from both. 16.3. In addition, even if no further action is taken by the civil authorities, the church must consider, whether disciplinary action would still be appropriate if a church officer is involved. Advice should be sought from the DSA / Diocesan Registrar / HR and the LADO / AST, (as appropriate). The police may provide the papers and statements made during an investigation, if such papers are requested during the disciplinary process. 16.4. If a church officer is dismissed or resigns from their paid or voluntary post due to a safeguarding concern, it will be necessary to consult the DSA, Diocesan Registrar (and the LADO /AST) as there may well be a duty on the church or diocese to make a referral to the Disclosure and Barring Service.21 Guidance can also be found on the DBS website.22 In addition, broadly, if a member of the clergy is found to have committed a misconduct offence and a penalty is imposed under the Clergy Discipline Measure 2003, his / her name should be included on the Archbishops’ List. Further advice can be obtained from the Diocesan Registrar. 16.5. Consideration should be given as to whether an apology to the victim is appropriate and if so, who will apologise on behalf of the Church. If the victim or abuser is someone who has held the Bishop’s license or commission, the apology should be made by the Diocesan Bishop in person. Whether an apology is appropriate and the format of such apology should be fully discussed with the relevant insurer, the DSA, the Diocesan Communications Officer and the Diocesan Registrar. If a claim is made for the payment of compensation this should be discussed with the DSA, Diocesan Registrar, the Diocesan Secretary, and referred direct to the insurers.23 If there is no formal claim for compensation, a goodwill payment towards treatment costs may be considered but again only after having consulted the aforementioned individuals. 16.6.Whatever the outcome, the diocese should ensure that, if the parish is a registered charity, it notifies the Charity Commission, especially if the abuse relates to the individual’s role in that church. The Charity Commission advises that as a matter of good practice, any serious incident that has resulted or could result in a significant loss of funds or a significant risk to a charity’s property, work, beneficiaries or 21 The DBS will consider whether or not the individual should be barred from working with children and/or vulnerable adults. It should be noted that a referral can still be made even if there is no criminal conviction. Advice should always be sought from the DSA and Diocesan Registrar prior to making a referral. 22 The DBS referral forms can be found here. 23 :- “…To…give an apology or just acknowledge the abuse circumstances will not normally prejudice the position, but…such action is best taken in conjunction with Ecclesiastical…” (A Summary of Ecclesiastical’s Approach to Handling Physical and Sexual Abuse Cases) 12 PGc 2014.1 Church of England Safeguarding Practice Guidance 2014 number 1 For consultation until 31 July 2014 reputation should be reported immediately to the Commission. Even if there is not an immediate report, reference to the situation should be made on the annual return. Guidance in relation to this is on the Charity Commission’s website24 and advice should be sought from the Diocesan Registrar. 17. The Diocesan Core Group should ensure that:17.1.The DSA has kept an up to date file on the case, (the “safeguarding file”). 17.2. There is a summary of the original “serious safeguarding situation”, which includes details of the actions taken, decisions reached the reasons for the actions/decisions and the eventual outcome. This summary will provide a useful record of what happened, if, for instance, questions are asked in the future about why certain actions were taken or if there is a further investigation. 17.3. The abovementioned summary and any key documents (e.g. statements, transcripts of interviews, transcripts of phone calls, emails, letters etc.) should be placed on the safeguarding file. 17.4. A summary should be placed on the abuser’s or alleged abuser’s personal file, (if there is one), which will include a record of the “serious safeguarding situation”, and how this case was handled; how the information was followed up; actions taken; decisions reached and details of the eventual outcome, which may include an assessment of risk, (if one was required). Information on this personal file should be cross-referenced to information held on the safeguarding file25 and should be consulted if a request for information about safeguarding issues is received. 17.5. In the event of a report concerning a parish officer, the PCC should keep a confidential minute and the parish safeguarding officer should keep a record in the parish safeguarding file, (with appropriate cross-references to the relevant files as required). 17.6.Appropriate ongoing support should be offered to the victim and the parish (where relevant) as they may be unsettled, bewildered and uncertain about the impact of what has happened and may require outside assistance to retain some stability. 17.7.The outcome is fully discussed with the Bishop and the Diocesan Safeguarding Board, so that lessons are learned and recommendations for changes in policy and practice are made. 24 Reporting Serious Incidents – Guidance for Trustees – Charity Commission – June 2013 For further information please see Personal Files Relating to the Clergy – Guidance for Bishops and their staff - (March 2013) 25 13 PGc 2014.1 Church of England Safeguarding Practice Guidance 2014 number 1 For consultation until 31 July 2014 18. RESPONDING TO SERIOUS SITUATIONS FLOW CHART Appendix 1 Information about a serious safeguarding information is received by a person who becomes the referrer If an emergency situation of immediate danger of a child or adult, referrer calls emergency services 999 or ensures it is done (para 2) Referrer within 24 hours informs Diocesan Safeguarding Adviser (DSA), who immediately notifies Bishop, Archdeacon and Diocesan Secretary if necessary (para 3) DSA informs as required: (paras 3, 7) Diocesan Communications Officer and other Diocesan and parish officers as required (para 10) Local Authority Designated Officer (LADO) or Adult Safeguarding Team (AST) Police DSA in consultation with or on advice of LADO/AST/police, as required: On advice of Registrar, advises Bishop/Diocesan Secretary/parish on suspension of alleged abuser (para 9) Refers to Child or Adult Care Services (para 14.5) Ensures immediate safety arrangements in place for victim(s) with no contact with abuser, and for others potentially vulnerable (para 8) Ensures immediate and ongoing contact with victim(s) and independent support, initially from an Authorised Listener (paras 6, 11.4) If allegation is against a church officer, DSA convenes ‘core group’ to manage the process (paras 14.2, 14.3, 17). Core group clarifies/decides/ advises the Bishop on: Diocesan and parish roles/responsibilities Ongoing contact with statutory agencies Sharing information: insurance (para 4); Charity Commission (para 16.6); other dioceses; national team (para 14.3) Information and support for victim(s) (para 11), abuser (paras 12, 14.6), parish officers (para 13) Suspension, risk assessment, disciplinary action If there are court proceedings, church officers should not provide character references (para 15.1), and consider victim’s views before accompanying abuser to court (para 15.2). At the conclusion of the investigation, whatever the outcome, DSA convenes core group to consider and advise on: Risk assessment (paras 16.1, 16.2) and disciplinary proceedings (para16.3) of abuser Referral of abuser to DBS for barring (para 16.4) An apology to victim(s) and ongoing support and costs (16.5, 17.6) A complete diocesan and parish record (paras 10, 17.117.5) Lessons learned and recommendations for changes in policy and practice (para 17.7) 14 PGc 2014.1 Church of England Safeguarding Practice Guidance 2014 number 1 For consultation until 31 July 2014