Conflicts of Interest Policy Purpose: To inform staff and trustees of the expectations relating to any conflicts of interest arising from engagement in activities that may compromise or bring Adoption UK into disrepute. Date published: March 2008. Reformatted April 2013 Contents: Application of this policy What is a conflict of interest? Why have a policy? Declaration of interests Data protection What to do if you face a conflict Evaluating disclosures Author: Admin. Date to be reviewed: January 2015 by SLT Appendices: 1. Examples of general conflict situations 2. Sample Conflicts of Interest form Application of this policy This policy applies to trustees, all employees (permanent and temporary), volunteers, sessional workers, self-employed trainers and consultants (hereafter referred to as ‘staff’, unless indicated otherwise). What is a conflict of interest? Staff will have a range of personal interests, views, beliefs, duties and responsibilities. They may also have interests, views, beliefs, duties or responsibilities that arise from their involvement through work or otherwise with other people, bodies or organisations. Similarly, through their involvement with Adoption UK, in whatever capacity, they will have duties or responsibilities that arise out of that involvement, including abiding by its policies and procedures, as well as operating in accordance with contracts of employment, contracts for services, and accepted offers of voluntary services, and representing the organisation and its views. Those different interests, views, beliefs, duties and responsibilities may differ and, in some cases, may come into conflict with each other. Conflicts of interest may arise in such situations and may affect staff members’ judgement, objectivity and/or compromise their ability to make a decision that upholds their responsibilities towards Adoption UK. 1 Conflicts of Interest Policy – April 2013 Why have a policy? It is inevitable that conflicts of interest occur. The issue is not the integrity of the staff member concerned, but the management of any potential to profit from a staff member’s position or for him/her to be influenced inappropriately by conflicting loyalties or interests. Where a conflict of interest is not properly managed, it can lead to poor decisions being made that affect the charity’s financial viability, operation and reputation. Even the appearance of a conflict of interest can damage the charity’s reputation, so conflicts or potential conflicts need to be managed carefully. Therefore, Adoption UK has to take steps to ensure that it is aware of any potential conflicts of interest and to manage or resolve any conflicts in a way which protects the charity, its members, service users and the public interest. All staff, and particularly Trustees and senior managers, have an obligation to act in the best interests of Adoption UK’s membership, service users and the general public in accordance with Adoption UK’s Trust Deed, and a range of statutory duties. Conflicts of interest may create problems, such as: Inhibiting free discussion; Resulting in decisions or actions that are not in the interests of Adoption UK and the services provided to its members and service users; and/or Leading to improper/inappropriate conduct or action, or create the impression that Adoption UK has acted improperly. The aim of this policy is to protect both the organisation and the individuals involved from any impropriety or appearance of impropriety. Potential conflicts of interest need to be carefully considered and correctly managed. It is important to think about potential or perceived conflicts as well as actual conflicts - they can be just as damaging. Appendix 1 provides examples of common situations in which conflicts of interest may arise. Register of interests The declaration of interests Accordingly, Adoption UK will ask all staff to declare their interests. A declaration of interests form is provided for this purpose, listing the types of interest staff should declare (Appendix 2). To be effective, the declaration of interests needs to be updated at least annually and also when any changes occur. The Personal Assistant to the Chief Executive will contact all staff on an annual basis to update conflicts of interest. However, it is individual staff members’ responsibility to inform the Chief Executive, or in his/her absence the Director of Services, of any changes during the 12-month period. 2 Conflicts of Interest Policy – April 2013 If you are not sure what to declare, or whether/when your declaration needs to be updated, please err on the side of caution. If you would like to discuss this issue, please contact the Chief Executive or Director of Services for confidential guidance. Interests will be recorded on Adoption UK’s register of interests (Appendix 3), which will be maintained by the Personal Assistant to the Chief Executive. The register will be accessible by the Board of Trustees, Chief Executive, Director of Services and the Personal Assistant to the Chief Executive, noting any statutory requirements applicable (eg, auditing requirements, Ofsted, the Social Services Inspectorate in Wales, the Care Commission in Scotland, the Charity Commission for England and Wales or the Office of the Scottish Charity Regulator may need to have access for inspection purposes). Data protection The information provided will be processed in accordance with data protection principles as set out in the Data Protection Act 1998, and in Adoption UK’s Data Protection Policy. Data will be processed only to ensure that all staff act in the best interests of Adoption UK. The information provided will not be used for any other purpose. What to do if you face a conflict of interest Staff should declare any conflict of interest or potential conflict of interest at the earliest opportunity and withdraw from participating in any discussion or decision-making that could be deemed a conflict of interest, for example, discussions about whether a particular organsiation should be awarded a contract where a staff member or relative has an interest in that organisation. The same applies if staff face a conflict for any other reason. Staff may, however, participate in discussions from which they may indirectly benefit, for example where the benefits are universal to all service users, or where the benefit is minimal. If a staff member fails to declare an interest that is known to the Chief Executive or Director of Services or Chair of the Board of Trustees, then that interest will be declared on the staff member’s behalf. Similarly, where undeclared interests are known about by other members, then these may be reported to the Chief Executive (or, in his/her absence, the Director of Services). The staff member will be informed that the interest has been listed in the register and will be given the opportunity to make appropriate amendments. Where a conflict of interest, or potential conflict, situation arises during organisational or management decision-making, the Chief Executive (or, in his/her absence, the Director of Services) will be informed. The Chief Executive or Director of Services will decide whether a conflict of interest actually arises and, if so, how this will managed. Where the issue is contentious, the Chief Executive or Director of Services may seek the views of the senior management team in coming to a decision and it is likely that s/he would need to discuss the matter directly with the relevant staff member. In some instances, it may be necessary to seek the views of the Board of Trustees or refer the issue to the Board for a decision. This will be essential where the conflict of interest relates to the Chief Executive. 3 Conflicts of Interest Policy – April 2013 In the event of the Board of Trustees having to decide upon an issue in which a member of staff has an interest, all decisions will be made by a simple majority vote (with the Chair holding the casting vote, if necessary). In relation to the Board of Trustees, it must be quorate (see Trust Deed) for a decision to be made. In coming to its decision, the Board of Trustees may interview the relevant member of staff to obtain further information about the nature of the interest, and any potential conflict. In the event of the Board of Trustees having to decide upon an issue which an individual Trustee has an interest, the interested Trustees may neither participate in the discussions leading to the decision nor vote on matters affecting their own interests. However, in coming to its decision, the Board of Trustees may interview the relevant Trustee to obtain further information about the nature of the interest, and any potential conflict. All decisions under a conflict of interest will be recorded by the Personal Assistant to the Chief Executive (or an appropriate staff member appointed for the purpose of taking minutes) and reported in the minutes of the meeting. The report will record: The nature and extent of the conflict; An outline of the discussion; The actions taken to manage the conflict. Full disclosure of relevant information and the establishment of a record are in the best interests of both Adoption UK and its staff. It demonstrates good faith on the part of the staff member and protects his/her reputation and that of Adoption UK. Disclosure will not necessarily restrict or preclude a staff member's activities. In fact, activities that may at first appear questionable may be deemed acceptable and permissible when all facts regarding the activity are examined. Disclosure in all cases shall include the type of potential conflict (conflict of interest or commitment), the nature of the activity, a description of all parties involved, the potential financial interests and rewards, possible violations of legal requirements, and any other information which the staff member feels necessary to evaluate the disclosure. Evaluating disclosures When presented with the facts of a given situation, the Chief Executive, or in his/her absence the Director of Services, must first determine if there is legitimate cause for concern related to the inappropriateness of behaviour or evidence of bias by the professional activities of the trustee, staff member, volunteer, self employed trainer or consultant. The list of questions in Appendix 1 is suggested for this initial determination. If it appears that there is genuine cause for concern, the Chief Executive or Director of Services must ascertain whether appropriate controls are in place to deal with possible conflicts. If the Chief Executive or Director of Services is uncertain as to the correct way in which to deal with a situation, they should refer the matter to the Chair of the Board of Trustees or seek independent guidance. 4 Conflicts of Interest Policy – April 2013 The consequences of a failure to comply with this policy will be dealt with by the Chief Executive, including where necessary via appropriate disciplinary procedures, except in situations relating to the Chief Executive, which will be dealt with by the Board of Trustees. 5 Conflicts of Interest Policy – April 2013 Appendix 1 Examples of general conflict situations Activities that appear to present potential conflicts of interest or commitment (note that this appendix is not intended to be a statement of unacceptable practice, but rather a nonexhaustive list of example situations): Personal gain or benefit There are a wide range of situations where staff members may be able to gain or benefit personally, financially or otherwise, through their or their family/friends’ involvement with other people, organisations or businesses. Common situations that should be included on the register of interest are as follows: Staff members’, or their family/friends’, involvement with people, organisation or businesses with which Adoption UK contracts, either to secure services or to provides services (eg, suppliers such as printers, designers, editorial freelancers, stationery suppliers, office goods, IT providers, mailing houses, consultants, or local authorities, voluntary adoption agencies). Under charity law, Trustees cannot be spouses or dependent relatives of existing employees or others who are receiving financial reward from Adoption UK (under the “common purse” principle), as the Trustee would then be gaining financial benefit from the employee’s salary or the payment of other financial benefits. Other examples include 1. Relationships that might enable a staff member to influence Adoption UK’s dealings with an outside organisation in ways leading to personal gain or to improper advantage for anyone. For example, a staff member could have a financial interest in an enterprise with which Adoption UK does business and be in a position to influence relevant business decisions. Ordinarily such problems may be resolved by full disclosure as well as making appropriate arrangements that clearly exclude that staff member from participating in the decisions. 2. Situations in which the time or creative energy a staff member devotes to extramural activities appears substantial enough to compromise the amount or quality of his/her participation in the work of Adoption UK. 3. Activities for which a staff member is personally remunerated (from an external source) that involves, or might reasonably be perceived to involve, Adoption UK’s name, computer time or other resources, facilities and equipment. 4. Activities that violate or might reasonably be perceived to violate any of the principles governing Adoption UK’s work, insofar as these principles are relevant to individual behaviour (for further reference, see Adoption UK’s Core Values and Beliefs document). 5. Providing training, or other professional services, to other organisations which draw upon or use the information and knowledge available to the staff member in the course of their role and might reasonably be seen as services which should be commissioned from and/or provided by Adoption UK. 6. Any gifts or hospitality received in connection with their role in Adoption UK. (This should always be disclosed to Line Manager – see Staff Handbook). 6 Conflicts of Interest Policy – April 2013 7. Managing or monitoring a contract in which a staff member has an interest. Monitoring arrangements for such contracts will include provisions for an independent challenge of bills and invoices, and termination of the contract if the relationship is unsatisfactory. Situations where personal judgement may be affected Common situations may include: Recruitment and selection – any staff involved in the recruitment and selection of staff should make the Appointing Manager aware in situations where they know personally any candidate for a post with Adoption UK. Friends or family of staff members may work or be involved with other organisations working in the field of adoption, which Adoption UK may work with, but may not be engaged in any contractual relationship. Activities that clearly present serious problems and would be incompatible with Adoption UK policies - unless explicit permission has been sought and granted for the activity and Adoption UK’s interests have been protected: 1. Failing to meet fully Adoption UK’s responsibilities (eg, other employed work, serving on committees) due to involvement in external activities (whether paid or unpaid). 2. The use for personal profit of unpublished information emanating from Adoption UK’s work or research, or other confidential Adoption UK sources, or assisting an outside organisation by giving it unreasonably exclusive access to such information; or consulting under arrangements that impose obligations that conflict with Adoption UK’s Intellectual Property Policy or with Adoption UK’s obligations to ‘funded’ projects. 3. Circumstances in which research or consultancy that could and ordinarily would be carried on within Adoption UK is conducted elsewhere to the disadvantage of Adoption UK and its legitimate interests. 4. Using Adoption UK resources to conduct work or research that is sponsored by an entity in which a staff member or his/her family member holds a substantial financial interest. 5. Serving in an executive or managerial capacity or holding significant financial interests in forprofit or not-for-profit entities doing business with Adoption UK. Serving on the board of directors or major advisory committee of an external entity which is in direct conflict with Adoption UK’s Statement of Purpose. 6. Utilising Adoption UK’s staff members in consulting activities without authorisation. 7. Directing purchasing opportunities to a company (or an associated entity) or organisation owned by a staff member‘s family. 8. Making professional referrals to a business in which a staff member, or a member of his/her family, has a financial interest, while acting in the context of his/her Adoption UK duties 9. Conducting personal business activities involving other staff members. 10. Where a staff member is a user of Adoption UK’s services, or the carer of someone who uses Adoption UK’s services, s/he should not be involved in decisions that directly affect the service that s/he, or the person s/he cares for, receives. 7 Conflicts of Interest Policy – April 2013 Appendix 2 Sample Conflicts of Interest form As a member of Adoption UK’s staff (ie, Trustee, employee, self-employed trainer, sessional worker, volunteer, or consultant), you are required to act in the best interests of Adoption UK. However, inevitably, staff have a wide range of interests in private, public and professional life and these interests might, on occasions, conflict (for example: acting as a Trustee for another charity or being involved in other paid work). Adoption UK is obliged to review any possible conflicts when preparing its annual report so we ask you to supply the following details: Have you or people connected with you through family, business or another charity, an interest in a contract or transaction with Adoption UK (for members of staff who are prospective adopters, adoptive parents or foster carers, please do not include any family membership of Adoption UK)? Have you or any person connected with you derived any pecuniary benefit or gain from Adoption UK (however, please note the following, employees do not need to declare their regular salary payments, trainers do not need to declare training fees and expenses paid to them, and all staff do not need to declare the reimbursement of work-related expenses)? Do you take part in any other activities, paid or voluntary, that might conflict with, or affect, Adoption UK’s work? If yes please give details. Please list anything else that might be a Conflict of Interest. Name: ……………………………………………………………………………. Role: …………………………………………………………………………… Signed: …………………………………………………………………………. Date: ………………………………. Please return to the PA to the Chief Executive by <insert date> 8 Conflicts of Interest Policy – April 2013