Hospice Forum July 2008 Highlights of Final Hospice CoPs: Implementation Expected in Early December On May 27, the Centers for Medicare & Medicaid Services (CMS) alerted the National Association for Home Care & Hospice (NAHC) that the long-awaited Hospice Conditions of Participation (CoPs) were available publicly. CMS had requested (and received) a brief extension (see Federal Register, Vol. 73, No. 102, May 27, 2008) of its May 23 statutory deadline, without which the process for changing the CoPs would have had to begin anew. The final CoPs were approved by the Office of Management & Budget (OMB) and sent to the Federal Register for printing on May 27. The full document is available on-line: http://www. federalregister.gov/page2.aspx, with an anticipated formal publication date of June 5. There will be an extended implementation time frame of 180 days from the date of publication. The anticipated effective date for the new CoPs is December 2, 2008. NAHC noted that a number of the concerns expressed in its comments on the proposed CoPs were addressed. However, there are many changes for hospices to embrace, and the extended implementation time frame will be helpful to hospices nationwide. Following is a summary of some of the changes in the CoPs of particular note: Highlights of Changes in the New Hospice CoPs Subpart A – Definitions Section 418.3 is amended by somerevisions and adding definitions: Bereavement Counseling. Must be before as well as after the patient’s death; Clinical Note. Notation of a patient or family contact; Comprehensive Assessment. Thorough evaluation of the patient’s physical, psychosocial, emotional, and spiritual status; Dietary Counseling. May be provided by an RN, dietitian, or nutritionist; Initial Assessment. Evaluation of the patient’s status related to the terminal illness and related conditions; Restraint. Any manual method, physical, or mechanical device, material, or equipment that immobilizes or reduces the patient’s movements, a drug or medication; and Seclusion. Involuntary confinement of a patient alone in an area; patient physically prevented from leaving. Subpart C – Patient Care Section 418.52 Patient’s rights — During the initial assessment, in advance of providing care, the hospice must provide verbal and written notice of the patient’s rights and responsibilities in a language and manner that the patient understands. The hospice must obtain written confirmation of receipt. The requirement in the proposed CoPs to notify patients of a hospice’s drug policy at initial assessment was removed. Section 418.54 — Initial and comprehensive assessment of the patient — RN must complete initial assessment within 48 hours after election of hospice unless the physician, patient, or representative requests that it be completed in less than 48 hours (expanded from 24 hours in proposed CoPs). Time frame for completion of the comprehensive assessment — the IDG (interdisciplinary group) must complete the comprehensive assessment within five calendar days after election of the benefit (expanded from four days in proposed CoPs). Section 418.56 — Interdisciplinary group, care planning, and coordination of services — The IDG must review and revise the plan of care at least every 15 calendar days (up from 14 in the proposed CoPs). Section 418.58 — Quality assessment and performance improvement — The hospice must develop, implement, and maintain an effective, ongoing, hospice-wide data-driven QAPI program that reflects the complexity of its organization and services, and be able to demonstrate its operation to CMS. Two hundred and forty days after publication of the final rule (effective early February 2009), hospices must develop, implement, and evaluate performance improvement projects. Section 418.60 — Infection control — An infection control program is required. Section 418.64 — Core services — Dietary counseling must be performed by a qualified individual including dietitians as well as nurses and other individuals able to assure dietary needs are met. Section 418.76 — Hospice aide and homemaker services — Aides are now referred to as hospice aides rather than home health aides. An RN must make a supervisory visit at least every 14 days (aide need not be present), and an annual on-site visit to assess each aide while performing care (the proposed CoPs required an on-site assessment every 28 days). Subpart D – Organizational Environment Section 418.102 – Medical director — The medical director has the responsibility for the medical component of the hospice’s patient care program, but will not be required to direct the hospice’s QAPI program (a change from the proposed CoPs). Section 418.106 – Drugs and biologicals, medical supplies, and durable medical equipment — The IDG must confer with an individual with education and training in drug management, as defined in hospice policies and procedures and state law, who is an employee or under contract with the hospice. Hospices must have written policies and procedures for the management and disposal of controlled drugs in the patient’s home; hospices must provide a written copy to the patient and family at the time controlled drugs are first ordered and discuss the policies with the patient/family. Section 418.108 – Short-term inpatient care – The requirement for 24-hour nursing care is still required for the inpatient general level of care, but not for the inpatient respite level of care. However, if a patient develops a need for an RN while in the inpatient respite setting, a hospice must be able to meet that need, either with an RN employee on call or through arrangements with the facility. There is a listing of specific requirements for inpatient care provided under arrangements that must be included in a hospice’s contract with an inpatient facility. Section 418.110 – Hospices that provide inpatient care directly — A new standard has been added with regard to restraint and seclusion giving very specific directions on its use to bring the hospice CoPs more in line with those of other Medicare facility providers. Section 418.112 – Hospices that provide care to residents of a SNF/NF or ICF/MR – Additional standards have been added with very specific language on the responsibilities of the hospice and facility. CMS has related to NAHC that the same language requirements will be included in the SNF/NF CoPs. Section 418.114 – Personnel qualifications — The greatest controversy here was the educational requirements for a hospice social worker. The new CoPs state that a social worker must have: a master of social work (MSW), degree from a school of social work accredited by the Council on Social Work Education, or a baccalaureate degree in social work (BSW) from an institution accredited by the Council, or a baccalaureate degree in psychology, sociology, or other field related to social work; be supervised by an MSW; and have one year of social work experience in a health care setting. A BSW employed by a hospice before effective date of the final rule (early December 2008) will not require supervision of an MSW. Section 418.114 (d) Standard – Criminal background checks will be required for all employees who have direct patient contact or access to patient records. Hospice contracts must require contracting entity to obtain background checks for all personnel with similar duties. Checks must be obtained in accordance with state requirements. Absent state requirements, checks must be obtained within three months of the date of employment for all states that the individual has lived or worked in the past three years. NAHC is working on additional materials to aid hospices in planning to meet the requirements of the new CoPs. Additionally, NAHC hosted a teleconference focusing on the new CoPs on June 25 that was presented by the staffers at CMS responsible for rewriting the CoPs and training surveyors on the new requirements.