INTERCONTINENTAL HOTELS TRANSCRIPT OF Q3 RESULTS CONFERENCE CALL TUESDAY NOVEMBER 23RD 2004 CHAIRMAN: DAVID WEBSTER INTERCALL UK Operator Welcome to the Intercontinental Hotel Group’s Third Quarter results. At this time, all participants are in a listen only mode. There will be a presentation followed by a question and answer session at which time, if you would like to ask a question, please press *1 on your telephone. I would like to advise you that this conference is being recorded today, Tuesday November the 23rd, 2004. I would now like to hand the conference over to your first speaker this morning, Mr David Webster. Please go ahead Mr Webster. David Webster Thank you very much and good morning everyone. As you know, I am chairman and interim chief executive of Intercontinental Hotels. And I am joined by our Finance Director, Richard Solomons. Thank you very much for joining us today for our trading update for the third quarter and for the 9 months to the 30th of September 2004. First of all, I would like to hand you over to Richard who will take you through some of the key financial results and highlights of this announcement. I will then summarise key areas of interest and priorities going forward before we open to any questions you may have. Richard? Richard Solomons Thank you David. Good morning everyone. I will give you a brief overview of the headline numbers before looking at the regions in more detail. Group turnover for the third quarter grew 3% to £563 million in constant currency terms. Turnover in hotels increased by 3.5% to £377 million whilst operating profit was up 8.2% in constant currency terms. In sterling, hotels third quarter turnover fell 2.6% and operating profit remained at last year’s level, due primarily to the weak dollar, and trading remained a challenge in certain European locations. The results were also affected by bonus costs in the quarter compared to the same quarter last year when bonuses were not accrued. Our soft drinks business, Britvic, showed a good performance against a difficult comparable; due to the very good summer weather last year. Turnover grew 2.2% to £186 million in the quarter. Due to continued revenue investment in the business, operating profit was marginally down at £26 million, however, Britvic gained market share during the quarter. Looking now at hotels’ performance in a little more depth, in our Americas region, we have seen encouraging growth with operating profit up 12% to $84 million. America’s owned and leased estate was flat at both turnover and operating profit level but adjusting for hotels sold, turnover was up 5%. Revpar increased at our owned and leased Intercontinental Hotels by 7.9% in the quarter. It has risen 9.3% year to date, driven by strong New York, Chicago and Toronto performances. There was a small impact as a result of hurricanes in the period, mainly impacting our San Juan, Miami, Jamaica and Hilton Head properties. The Americas managed business saw considerable profit growth in the period, partly driven by the Candlewood brand, which we acquired at the end of last year. Americas franchise turnover increased 9% in the quarter, Holiday Inn revpar was up 4%, Express up 6.2% and Crown Plaza up 4%, all driven by both rate and occupancy gains. Post the period end; we have seen considerable activity in the region. Our new hotel brand, Hotel Indigo, opened its first property in Atlanta, and our new flagship Intercontinental Buckhead also opened in Atlanta. In Europe Middle East and Africa, we have seen a £2 million reduction in operating profit in the quarter, due to weak market demand impacting certain of our large owned and leased properties and the impact of sterling strength versus the euro. We saw weakness in particular in our French owned and leased estate with Cannes experiencing a lower level of Middle Eastern business and Paris still impacted by the weak dollar and on going weakness in corporate incentive business. The Frankfurt market was also weaker in the quarter than in 2003 as a result of timing of trade shows. The UK Holiday Inn estate continued to grow revpar, especially in London, with a 12.3% increase in the quarter and an 18.3% increase year to date. Managed and franchised turnover was slightly up in the period while operating profit was significantly up, including the impact of a small amount of liquidated damages. As such, year to date, we have seen strong profit growth in the region and we remain on target for a strong full year. There has been an 80% upswing in operating profit in our Asia Pacific region. But this is of course against a backdrop of a weak SARS affected comparable. We are seeing growth in market share in Intercontinental Hong Kong and significant revpar increases throughout mainland China which is moving forward encouragingly. October trading has been strong with revpar growth experience in every region. The strong growth in individual corporate traveller volumes is expected to continue while booking lead times have lengthened slightly. This gives us confidence for a full year outcome in line with company expectations. Continuing on down the Profit and Loss account, central overheads are down £11 million in the year to date, despite an increase in bonus costs over the prior year, reflecting our continuing focus on driving costs out of the business. As previously noted, we expect 2004 overheads to end the year broadly in line with 2003 at constant currency. Our interest charge for the quarter was much reduced versus 2003, primarily as a result of lower level of debt in the business. Tax charge from ordinary activities for 2004 as noted earlier in the year is expected to be approximately 18%. The exceptional tax credit year to date is £150 million. Adjusted earnings per share grew by 23.5% in the quarter and are up by 52.9% in the year to date. We continue to focus on improving the cash flow of the group with strong control of working capital and capital expenditure. Operating cash over the quarter was £145 million with capital expenditure of 63 million down from 77 million in 2003. Hotel capital expenditure is expected to be no more than 250 million for the full year. Return on capital employed, calculated on an annual basis was 5.6%, a considerable improvement over the same period last year but still well below the level we consider acceptable. We are working hard to improve this further through the execution of our growth strategy, coupled with asset disposals and return of funds to shareholders. Revenue through our reservation channels was up almost 20% on the same period last year to around $1.1 billion. Quarterly revenue to our hotels from Priority Club awards, our guest loyalty scheme which now stands at over 23 million members, increased 12.2% to $841 million. At a gross level, we have added almost 18,000 rooms to our estate year to date, while at a net level, we added 599 rooms after planned terminations in the US Holiday Inn estate and disposals. Global pipeline growth has increased 10% year on year with the strongest growth in the US, Mexico and China. Moving on to returning funds, £239 million of our initial £250 million share buy back announced in May 2004 has been completed at an average price of £5.44. As part of our plan to return funds to shareholders, we will pay a special dividend of £500 million in December, followed by a further share buyback of £250 million to be carried out once the existing programme is complete. As already announced in September, the total amount of funds we have committed to return to shareholders is £1 billion. We will return more in due course, depending on the progress of our asset disposal programme. Earlier this month, we announced a new £1.6 billion syndicated banking facility that will allow more appropriate financing and certainty moving forward. The facility will provide more flexible committed funding at a reduced cost for the medium term and will be used inter alia to fund a tender offer launched to buy back Є600 million Eurobonds and to redeem £80 million sterling bonds. Turning to the asset disposal programme, we are making encouraging progress on the sale of the hotels. The sale process for the Americas hotels is well advanced and good progress is being made on the sale of the other hotels on the market. The process of selling a hotel can take at least 6 months and we are encouraged by the level of interest we are seeing in the various portfolios we have on the market. Thank you and now let me hand you back to David. Thanks Richard. Trading for the first 9 months of the year has been strong with earnings up 52.9% over last year and up 23.5% in the last quarter. The outlook for the full year remains positive and is in line with company expectations. October trading, traditionally the largest month in quarter 4 was strong, giving cause for optimism for the balance of the year. We are also making good progress with our existing cost savings programme, which is on track for completion by full year. As Richard has outlined, our asset disposal programme is continuing and we are on track on returns to shareholders and improving the capital structure for the group going forward. We continue to concentrate on being a predominantly hotel management and franchising company with high quality earnings, far less operationally geared to the hotel cycle and significantly cash generative. Finally, I am of course focused on the appointment of a new chief executive for the company. Thank you ladies and gentlemen. Richard and I will now be very happy to take any questions that you may have.