DIGITIZATION: Pros and Cons by MILSGROS SANTOS-ONG “Information and Communications Technology in Library Trends, Security & Ethics” Kimberly Hotel, Malate, Manila, April 28, 2006 Libraries must provide the best services to its users or clientle. To meet user expectations, libraries in the past have updated their collection. In today’s challenge, we must not only update our collection but we must also provide better access to information through the new information highway. This is may be done by way of digitization. Digitization in libraries is today’s response towards a faster delivery of information to its users via internet or intranet. For developing countries like the Philippines where internet facilities are not available even in government offices within Metro Manila or other cities, CD technology in another option to access digitized information. Information needed may be accessed via the internet in full text or in the form it was digitized (such as bibliographic), via the internet 24/7 or twenty four hours a day, seven days a week at any place in the world where there are internet facilities. Further advantage is multiple and simultaneous access to the information. Another advantage may even be for the preservation of the library and priceless archival resources and maintaining there usability and accessibility to the users. This is supported by Paul Ayris in his article “Guidance for Selecting Materials for digitization,” where he stated that one of the gains of digitizing original materials is the creation of value-added features which will enhance access to damaged materials.” It may be referred to as digital archives. In developed countries like the United States, digitization of information in libraries is not new. What is new is the digitization of materials, books, manuscripts, etc. housed in library collections. This started in December 2004 when Google announced the Google Print Library which will digitize print materials from the collection of five major libraries – Harvard University, Stanford University, University of Michigan at Ann Arbor, the University of Oxford and the New York Public Library. \ The topic assigned to me is the Pros and Cons or advantages and disadvantages of Digitization. The advantages brought by this new technology was clearly stated in an article in the Bulletin last February 13, 2006 - “nowadays, going digital is no longer a matter of choice. It is a necessity.” Yes, indeed digitization is a necessity. This is specially so for special libraries. Other advantages may be considered as less meaningful to other libraries and they are follows: Space – rack-mounted, enough memory to store 10 times all the books in the UP Law Library “Savings” as to Acquisition costs” - At times, this is considered as long term - WESTLAW Manpower “handling” of material (books or documents) Security Property Accountability Frankly speaking, I could not think of a disadvantage. Some articles list down copyright and management policies as disadvantages. Its effect as to copyright will involve a separate topic for discussion. From my personal experience, it is not a problem because what we are digitizing are public records/official government documents and these are not covered by copyright. Other materials such as the National Administrative Register, Philippine Law Journal are covered by MOA. In other words take into consideration the copyright law and take measures not to infringer it. For our future plans, as to books, negotiations are being made with its authors. Pros and Cons may also be construed as for or against. It is every librarians dream to be abreast with the latest technology. At times may even be considered as a “status symbol.” My guess librarians who do not know how to use computers are those against digitization. Insecurity comes into the picture. There are also some instances when Librarians may have seen and realized the great advantages of digitization but they are against it due to their limitations such as funds, technical support and the support of their institution. These three limitations are referred to as managerial, technical and financial issues in an article in the Library Preservation at Harvard. It is still a fact the management even at times in the academic environment, say that they need the library, they could not live without the library. However when it comes to priorities including budget, the library is one of the least priority. Funds is a very important consideration as to whether to digitize or not, determine its form or digitization accessible via the internet or intranet, in-house or outsourcing, etc. Funds will be a criteria whether to hire technical support, outsource or train existing staff. Funds and the librarians’ sound proposal will be considered by management as to whether to digitize or not. It is at the point where the librarian my know how to market or sell his project to management and get it approved. These three limitations are vital to the success of a digitization project. It is basic that the key or the initial step in any activity, project and related activity is Planning.. Planning, all the above limitations enumerated and the librarians’ contribution are TOGETHER the ingredients needed to achieve success. In a digitization project, planning includes selection guidelines. Selection covers: Information to digitize - rationale as to why they must be included Hardware and software requirements Connections - Internet or intranet Connectivity – Broadband, wireless, cable connections, dial up or via LAN and even CD Technical staff Location There are available studies conducted abroad which provides reports, and guides on the planning and selection of digitization projects that may be accessed online and me be considered as a theoretical support for your digitization plans. Some of these guidelines are also available in the web. As a precautionary measure, these guideline should stay as guidelines. One must adjust them depending upon the existing condition in the Philippines and in your own institution and organization. Digitization may be in image, audio, text and hybrid. Library Preservation at Harvard Digitization Resources outlines criteria to consider: Image Digitization Guides to digitizing images File Formats Systems Evaluation criteria Quality standards and reports Technical metadata: Images Text Digitization Guides to digitizing text Bookscanners Page Scanners OCR Structural metadata Audio Digitization Specifications and other resources Hybrid Digitization Photography The materials to be digitized and the form differs depending upon the purpose, the vision/mission of each institution or organization. We now have information, image, audio and even the entire collection of libraries. The National Library for example have digitized images such as those of the Official Gazettes, Constitutional Conventional Proceedings, etc. The problem with images, word search of based on the words found in the image of the data cannot be done. An index for these image is still needed. So the indexing of librarians are needed. The SC E-Library use text digitization. With this any word, paragraphs, citations, and etc. found in the text may be retrieved through the dtsearch software, including google search. It the Library has an index to these data that were digitized, it may also be incorporated. For the E-Library, we have them in the Reference Portion. If one uses the text digitization, available digitized images can still be used but one needs to convert it to text through the OCR. Even in the field of law whether it be in the Philippines or other parts of the world, law libraries differs as to the thrust of materials that they digitize. Take for example in the United States:. . a. Washington State Attorney General’s Office Law Library – Internal legislative Histories of Washington state legislation, internal documents, and government publications (local, state and federal) b. Maryland Law Library – Early 20th century legal treatises and selected Maryland task force/study commission reports c. Civil Court of the City of New York Law Library – Newsletters and secondary reference materials by local authors d. State of Oregon Law Library – Pre-statehood, territorial and statutes e. California Judicial Center Library – California Supreme Court papers and historical documents and photographs f. State Law Library of Michigan – Michigan House and Senate Bill analysis for 1973-1996. Let me share with you Digitization the easy and the Filipino way, a hands on experience via the SC E-Library . The SC E-Library (http//:elibrary.supremecourt.gov.ph) was envisioned as the online/web-based research tool in the speedy delivery of justice. It serves the entire Judiciary - the Supreme Court, Court of Appeals, Sandiganbayan, Court of Tax Appeals, Regional Trial Courts, Metropolitan Trial Courts, Municipal Trial Courts and Shari'a Courts. This being so, the materials found in the E-Library database are all sources of law in full text digitized from Official/Primary Sources. In case of conflict in the text of decisions and other legal information, the original printed material shall prevail. At the onset, one can see that the materials being digitized are documents (although some are available in book form), information and not the textbooks or treaties. These documents are the materials needed in decision making and the later are used for persuasive effect only. It is now the first fully searchable web-based digital library not only in the Philippines by the whole of Asia. It is thus accessible to all authorized users, wherever they maybe in the Philippines and even in the world, twenty four hours a day, seven days a week We can say that SC E-Library started the unique way. Considering the resources that a government office has, and the usual management support for libraries, our initial plan was to computerize our library was just like other major libraries, an OPAC with the books, Philippine law journals and documents of the SC Library and a computerized inventory of books distributed to the 75 Court Libraries and salas of the lower courts and further envisions that it will be available in the web. This can be translated as computerized bibliography accessible in the web. With this plan a survey and demo of: Melissa, Athena, Adlib, Lisa, TLC and other library system providers was conducted. This project may be similar to the Philippine E-Library where they have the collection of its participating library via the web and the full text of those in EBSCA subscriptions. A major change to what is now the SC E-Library came when the Judicial Reform Support Project (JRSP) started and April 2, 2004 when the Hon. Hon. Associate Justices Antonio T. Carpio volunteered and was designated as Chairman of the Library and Printing Committee by virtue of Administrative Order No. 53-2004. With these two developments, we had first two of the three main ingredients in digitization managerial, financial and technical. With the availability of managerial and financial support, technical support naturally followed. There were two major factors may be attributed to the fast and we may safely say successful implementation of the digitization of the SC Library: 1. Primary Materials to form part of the E-Library have already been determined right at the start. These primary materials are the materials are materials which are important not only by the judiciary but also the entire legal profession, including and even the general public. 2. Managerial support – Time frame during the planning seminar for the E-Library was 2 years - ……… The “hands on” support of Justice Antonio T. Carpio resulted in the following advantages: a. Web-enable text-retrieval search engine: dtSearch indexing text-retrieval $2,500 for web search engine and $7,500 perpetual and unlimited right to CD search engine = P550,000 at P55 to a dollar b. Technical details – No need for a consultant c. Technical staff Facilitated the hiring of both the regular employees and contractual Pirated employees from other offices of the Court and further trained them Hired his own 2 technical staff to do the web connection, maintenance and development of the ELibrary d. Endorsed the release of funds for the procurement of hardware, supplies and other needs of the project e. When government procurement take time, he “donates” his own funds to assure that work is continuous In October 2004, six months after it started, a soft launching of the CD version was held during the Philippine Judges Convention in Iloilo. A month after or seven months, The E-Library was launched on-line on November 19, 2004 at the Pan Pacific Hotel, Manila. CD-Roms which are distributed to the all courts every six months. CD-Rom version is primarily for the courts who do not have internet connection. This may be considered as our success story. Managerial support is the primary ingredient is the most vital ingredient. We not only have a ‘Working Chairman, ” we have a chairman who has places his whole heart, support and even his own personal funds just to assure that the E-Library is a success. It is safe to say that there is team effort where the Library and the staff takes charge of the in-house digitization of the materials found in the E-Library or the Library takes charge of the content. Justice Carpio and his staff takes care in part, of the technical support such as website management (he bought a server) and DT search CD preparation (CD buring is done by the library), the management requirement endorsing the approval of things needed such as DSL and Destiny connection, procurement of equipment, wireless connection, including supplies. Let me emphasize that team effort is needed for we have to accept the fact that Library education here in the Philippines does not prepare us for Digitization or related activity. Technical skills in needed. The traditional staffing pattern for a library does not have this needed IT staff. These IT skills have to be up-tot-date. I had to sacrifice the abolition of two librarian items and convert them to Administrative Officer items (with DBM approval) in order to be able to hire computer science graduates. Does this mean that the Librarian is obsolete or useless. The answer should be a resounding NO. Why did I say should be? Despite the lack of IT skill, the Librarian must know the work to be done, supervise work being done and make sure that one knows how to use it. With this the Librarian can establish his place into the whole project/activity. The Librarian must not allow the IT people rule over the entire project. Teamwork with other institution facilitates the implementation of the digitization project. As an example is the Memorandum of Agreement between the University of the Philippines (UP) and the Supreme Court. Time was saved in the scanning of all the National Administrative Register (NAR) which contains all the rules and regulations of government offices. UP gave the Court the digitized image copy. All that we needed to do is to convert it to text files, format it and index it readable to dtSearch. In turn, the Court provided all the UP College of Law Professors and the Law Library access to the E-Library. Xdeal. This similar arrangement is being negotiated with the Department of Foreign Affairs for complete original treaties entered into by the Philippines, with the Records Office of Malacanang for the complete laws and presidential issuances from 1901-1985 and DOJ for their Microfilm of the Official Gazette. As for the later, we were supposed to buy those from the National Library but their image files are not clear and so they could not be converted into text files. The E-Library did not start with a big bag and a big budget. Right at the start, it was in-house with a P20,000 budget representing the (5) five scanners and filling up of our 3 vacant items as “technical” staff and the purchase if the dtsearch software was purchased, $2,500 (P137,500.00) for web search engine and $7,500 (P412,500) perpetual and unlimited right to CD search engine or a total of $10,000 or P550,000. Looking at this figures, the most expensive is the software for retrieval of P550,000. However, the cost can only be P137,500.00 if it is solely for web application. There now companies which are offering less expensive search engines. There are some companies who offer FREE search engine software for materials that they digitize. One such company is Floro Foto. After the launching in November 2004, 7 data encoders hired and 5 scanners with feeders were purchased. Two of the staff of Justice Carpio take care of the web and other technical requisites. With the 10 full time staff, 10 scanners and a software expense of P550,000, what have we accomplished in one year and five months? Digitization of Supreme Court decisions from 1996 to present and Rules and Regulations of the Court from 1973 to present. The rest will be discussed later. To facilitate the digitization of Supreme Court decisions from 19011995 which are almost 300,000 pages, we outsourced it to Florofoto for almost 2 million. With this amount, the contract provides that the final output will be in two forms: 1) text file which had to comply with the format that we have specified and 2) image file. Outsourcing has been a by line in the news these days because of its economic value and is a solution to managerial constraints like manpower, space etc. Outsourcing is not only in digitization but in almost everything including even cleanliness or security of a company. It is however important to define the work to be done and review all output before acceptance. We were about to buy the image file of the Official Gazette, Constitutional Convention proceedings and the Malcolm Collection of the National Library for almost one million. However, it turned out that the images were either blurred or dirty and they could not be converted to text file. We had to cancel our purchase order even though funds have been allotted. Our contract with Floro provided 100% accuracy before acceptance. So when they deliverthe digitized form, we proof read it and if 100% accurate, we accept. If not, we return with the corrections. In some libraries outsourcing is donem the librarians or their staff does the proof reading after the scanning. In digitization, the proof reading after the scanning is the most tedious job or the pinakamadugo”. Next is the formatting or styling.So now you can see how much time and manpower we were able to save with the contract with Floro. We were able to save time not only in proof reading but also in formatting to comply with the dtsearch requirement. . Now that the public have seen how effective it has become, there are requests not only from lawyers, law students and even the public here and abroad to be able to access the E-Library. In a recent judicial reform conference in Australia, there were request that links be made to the Supreme Court of their won countries. With the success of the E-Library, we are still moving forward. Before the end of the year, three big open book scanners will be purchased for the digitization of the decisions of the Court of Appeals which are found in 2,200 volumes of almost a thousand pages for each volume. Next will be the Court of Tax Appeals. Digitization is requires an tremendous amount of dedicated work. One virtue that is needed for people involved in digitization is to be METICULOUS throughout the process, end to finish. At times even though information is already the web, monitoring is still done to maintain accuracy. METICULOUS is one virtue that majority of librarian possess. Its success however will not only double the amount of work inputted. The benefits an exceptional library service and/or information delivery is immeasurable or boundless. The E-Library has a powerful search engine (Dtsearch) which allows its users to retrieve its search in seconds. It contains all the full text digitized sources of Philippine law and a Memorabilia of Retired Justices of the Supreme Court as follows: a. LAWS Constitutions from the Malolos Constitution to the present 1987 Constitution. It will also include a comparative presentation of the 1935, 1973 and the 1987 Constitutions and the 1935, 1973 and 1986 Constitutional Proceedings. Legislative enactments from 1901 (Acts) to present (Republic Acts) Treaties entered into by the Philippines from 1946 to present Sharia’a Law B. JURISPRUDENCE Decisions, published and unpublished decisions of the Supreme Court from 1901 to present. . Resolutions of the Supreme Court are the unpublished Minute Resolutions signed by the Clerks of Court. Those included are those1) Extended Resolutions that resolve a motion for reconsideration or those that explain or affirm a decision; and (2) Administrative Matters. PROJECT COMUSDEC . C. COURT ISSUANCES Rules of Court of the Philippines from 1918 to present including its various amendments Administrative Matters Circulars and other issuances D. EXECUTIVE ISSUANCES Presidential issuances such as Executive Orders, Administrative Order, Memorandum Order, Memorandum Circular and Proclamations from 1946 to present . Presidential issuances during Martial Law such as Letters of Instruction, Letters of Implementation and General Orders National Administrative Register (NAR) Rules and Regulations of all government agencies deposited with the University of the Philippines College of Law pursuant to the 1987 Revised Administrative Code E. REFERENCES Benchbooks Manual of Clerks of Court Manual of Judicial Writing Law Journals Compilation of Supreme Court Rulings on Election Cases (1901-2001) Catalogue of Books of the Supreme Court Library and Lower Court Libraries Index to Philippine Legal Periodical Author/Title and Subject Index of all Philippine law journals, reviews, and bulletins found in the Supreme Court Library F. MEMORABILIA Devoted to retired Justices of the Supreme Court with their picture, a brief biography, decisions, available articles, and speeches of each retired Justice of the Supreme Court.