Job Title:
Engagement Manager (12 month contract – maternity cover)
Department:
Department of Engagement
Responsible to:
Engagement Director
Responsible for:
Artists, volunteers, contractors and placements
Liaises with:
All levels and departments, internal and external clients, team of creative
associates and artists
Background
English National Ballet brings world-class classical ballet to the widest possible audience - delighting
them with the traditional and inspiring them with the new. Our vision is centred upon the desire to
extend the reach and impact that we have upon audiences and to provide a diverse range of
opportunities for people to experience our work – live and digitally. Under the leadership of Tamara
Rojo, Artistic Director, ENB has diversified its repertoire adding new works from 20th Century
choreographers, commissioning eminent contemporary choreographers including Akram Khan and
Russell Maliphant, and staging new, invigorated productions of the Classics.
We aspire to be the United Kingdom’s most exciting and creative ballet company. Our ambition is
great ballet for everyone. ENB won Outstanding Company award at Critics’ Circle National Dance
Awards 2014, and in 2015, ENB became Associate Company of Sadler’s Wells.
Engagement Department
Engagement is one of the three strategic pillars that underpin the Company’s mission and vision. The
department promotes wider and deeper public engagement with the Company and the art form
through its three distinct strategic programmes: Creative Learning, Developing Talent and Public
Engagement. Placing ENB’s repertory at the heart of everything we do, we deliver world-class
programmes, commission ground-breaking research, forge inspirational partnerships, develop
choreographic talent and produce performances, public participatory events, community and family
focused initiatives, throughout London and on tour nationally and internationally to extend our
reach. Inclusion and diversity inform all the projects and programmes we develop and deliver.
Partnerships are crucial to the successful delivery of our work, recent collaborations include: Greater
London Authority, British Council, Imperial War Museum North, Tate, People Dancing, Arts for
Dementia, Parkinson’s UK and Westfield Presents. The Engagement programme currently reaches
just under 50,000 people per annum.
Who you are
This is an exciting moment in ENB’s history and, as Engagement Manager, you will play an important
role in contributing to the ambitions of the Engagement Department delivered through three
strategic programme areas: Creative Learning, Public Engagement and Developing Talent. A team
player, you will have excellent people skills and communicate effectively across departments
internally, and with a diverse range of stakeholders externally. You will be committed to giving the
highest level of customer service. Extremely well organised, you will be adept at multi-tasking, cool
under pressure and possess a ‘can-do’ attitude.
Highly motivated, you will be driven by the desire to give greater access to, and make a positive
difference to, the communities we work with through Engagement strategic programmes, and to
contribute to the overall goals of the Company.
Purpose of post
To provide high level administration, communication and systems management to facilitate the
effective running of the Engagement Department. The post will play a key role in developing systems
and processes to enhance the efficiency of the Engagement Department and reports directly to the
Engagement Director. The Engagement Manager will be proactive and resourceful, with excellent
financial management skills and an enterprising attitude for commercial ventures.
Administration
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Review, develop and improve administrative systems to maximise the effectiveness of the
department
Review, develop and maintain all filing and recording systems (physical and computer based)
Maintain and update the client database and liaise with other departments as required
Record, manage and collate statistics for reports etc.
Prepare financial and statistical reports
Prepare financial modelling for commercial enterprises
Responsible for all financial systems, processing and trouble-shooting and for keeping the
overall Engagement budget on track
Organise couriers, travel, accommodation etc. across the department’s activities
Order and monitor ticket allocations in liaison with the Engagement and Marketing teams
Record and disseminate minutes of meetings
Set up systems and processes and regularly review on-line sales / events bookings in liaison
with Engagement and Marketing teams
Provide administrative and financial support across the department’s programme of activities
Operations
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Contribute to the development of new, and build on existing, commercial programmes in
liaison with the Engagement Director and Finance Director
Responsible for operational and office management issues e.g. venue accessibility, health and
safety issues and staff inductions
Responsible for the regular reviewing and updating of the Engagement schedule, ensuring its
circulation
Responsible for office management issues such as venue accessibility and staff induction
Finance and Legal
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Responsible for all aspects of day to day financial management and ensuring that
departmental budgets are up to date
Responsible for the preparation of contracts and confirmation letters across the department’s
programme of activities
Responsible for ensuring that all DBS requirements are met by the department and to liaise
with HR as required
Communication
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Responsible for delivery of effective communication between the Engagement team and
other departments is delivered and effective (e.g. attendance at key Engagement events;
timely Marketing and Press requirements)
Distribution of publicity material and dissemination of information, as required
PA and diary management function for the Engagement Director
Advocacy
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Commit to providing the highest level of customer service and actively seek to promote
equality of opportunity
Act as an effective advocate for English National Ballet and Engagement Department
Represent the Company at appropriate London, regional, national and international events,
conferences and networks
Personnel
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Manage freelance artists, volunteers, contractors and placements, as and when required
Work with an understanding of English National Ballet’s equal opportunities policy at all times
Participate in the provision and maintenance of the safe working environment adhering to
the company’s Health and Safety policies at all times
This job description is a guide to the nature of the work required of the prospective employee and
does not form part of the contract of employment. It is neither wholly comprehensive nor restrictive
and therefore does not preclude change or development that will inevitably be required in the
future.
Person Specification
The Engagement Manager will be proactive and resourceful, with excellent financial management
skills, written and verbal communication skills.
Professional Qualifications / Relevant Experience
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Educated to degree level or equivalent (preferably in an arts subject)
Professional experience working in a dance organisation/arts organisation
Highly competent IT skills: Microsoft Office user, database and other technology
Business skills
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Excellent organisational and administrative skills
Strong negotiation skills, problem-solver
Excellent written and verbal communication skills, and the ability to communicate effectively
across the Company internally and externally with stakeholders and participant groups
Strong numeracy skills and financial management
Ability to work under pressure, prioritise and manage a busy workload with high productivity
Entrepreneurial flair for generating income from commercially driven programmes
Personal skills
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Can-do attitude
Committed to widening access to dance and promoting inclusivity and diversity
A good team player
Self-motivated with great attention to detail
Employs discretion, as appropriate
Able to work on own initiative and equally work effectively as a collaborator and team player
A good knowledge of, and keen interest, in dance
A good understanding of the season cycle of a national touring dance company
An understanding of Duty of Care when working with children, young people and vulnerable
adults
TERMS AND CONDITIONS
Salary: £22-25k per annum, depending upon experience
Hours of working:
Normal office hours are 10am – 6pm Mon-Fri.
Evening and weekend work will occasionally be required for which no additional pay will be available.
Normal place of work:
English National Ballet, Markova House, Jays Mews, London though additional working may be required away
from the office by attending events and venues in London and the regions.
If you are interested in applying, please send your CV and covering letter summarising your interest and
providing evidence of your ability and experience to hr@ballet.org.uk.
Closing date 10.00 am Monday 23rd November 2015