DESIGN for EXPORT-ORIENTED PRODUCTION in DEVELOPING COUNTRIES – Case Bangladesh Norsk Form Design without Borders 2003 1. SUMMARY ................................................................................................................................. 4 2. DESIGN without BORDERS ..................................................................................................... 5 3. BACKGROUND ......................................................................................................................... 6 4. DESIGN ...................................................................................................................................... 7 4.1. FASHION DESIGN .............................................................................................................. 7 4.2. TEXTILE DESIGN ............................................................................................................... 7 4.3. GRAPHIC OR MULTIMEDIA DESIGN ............................................................................... 8 4.4. INDUSTRIAL OR PRODUCT DESIGN ............................................................................... 8 5. DESIGN IN BANGLADESH ....................................................................................................... 9 5.1. DESIGN POLICY ................................................................................................................ 9 5.2. THE DESIGN PROFESSION ............................................................................................ 10 5.2.1. Fashion designers .......................................................................................................... 10 5.2.2. Textile designers ............................................................................................................ 10 5.2.3. “Crafts designers” ........................................................................................................... 10 5.2.5. Industrial designers ........................................................................................................ 10 5.3. DESIGN EDUCATION ...................................................................................................... 11 5.4. DIFFERENT CONCEPTS OF DESIGN ............................................................................ 12 6. JUTE ......................................................................................................................................... 13 6.1. JUTE DIVERSIFICATION ................................................................................................. 13 6.2 THE JUTE MILLS ............................................................................................................... 14 6.3. JUTE AND THE SMALL BUSINESSES ............................................................................ 15 6.4. THE NORAD PROJECT “THE DEVELOPMENT OF THE JUTE INDUSTRY IN BANGLADESH” ........................................................................................................................ 16 7. THE POTENTIAL ROLE of DESIGNERS in EXPORT-ORIENTED PRODUCTION in DEVELOPING COUNTRIES ........................................................................................................ 18 7.1. DESIGN IS A NECESSARY, BUT NOT SUFFICIENT SUCCESS FACTOR ................... 18 7.2. STRENGTHENING THE DESIGN PROFESSION ........................................................... 19 7.3. USING INTERNATIONAL DESIGNERS ........................................................................... 19 8. PROJECT PROPOSAL ............................................................................................................ 21 8.1. INPUT FROM THE LOGICAL FRAMEWORK APPROACH ............................................. 21 8.2. OTHER PROJECT INPUT ................................................................................................ 30 9. PLAN OF ACTION ................................................................................................................... 32 10. LITERATURE ......................................................................................................................... 33 11. ENCLOSURES ....................................................................................................................... 34 11.1. THE DESIGN PROCESS ................................................................................................ 34 11.2. CRAFTS .......................................................................................................................... 35 11.3. DESIGN EDUCATION .................................................................................................... 36 11.4. BANGLADESH JUTE RESEARCH INSTITUTE (BJRI) .................................................. 37 11.5. SEDF – SOUTH ASIA ENTERPRISE DEVELOPMENT FACILITY ............................... 38 The goal of development assistance is to make countries and organizations independent of help. To achieve this goal, we must direct our efforts at reducing our partner countries’ dependence on development assistance. We cannot help to put together an offer of services without asking ourselves whether the recipient will be able to finance these services itself in the future. This is the reason why we have to give more attention to activities which generate income. We must contribute to long-term sustainable development by focusing more on the income side. We must help our partner countries to obtain their own revenues through support to private sector development and through effective tax systems, which exploit the potential in the countries. Norad 2000 - Creation of Value and Mobilization of National Resources 1. SUMMARY Design without Borders as a program is mainly utilizing the skills of the industrial designer. Industrial design is the professional service of creating and developing concepts and specifications that optimize the function, value and appearance of products and systems for the mutual benefit of both user and manufacturer. In Bangladesh, the design profession is small and loosely organised. It needs strengthening if export-oriented production is going to succeed in competing on international markets. There does not seem to be a governmental design policy in Bangladesh. Design education hardly exists and then mainly in private universities. The concept of design is to be “giving an object form” and the understanding of design as a strategic management tool is not widespread. The jute industry needs to face the growing competition using design skills. Apparently, commercialization, not diversification, is the major problem. Unfortunately, cooperation between R & D and the jute manufacturers is not well developed. The jute mills need volume sales and they want to concentrate on value adding. There are large markets in areas for thread and weave in, for instance, geo- and agro textiles, where industrial designers can play an important role in developing new strategies and new products. NCCB (The National Crafts Council of Bangladesh) expresses a strong interest in product development with jute and jute blends on behalf of the small businesses. These businesses are especially interested in reaching high end export markets using international designers. Design without Borders would prefer to work with private sector in Bangladesh. Looking at the prospect of new export-oriented projects, it is important to see that design is a necessary, but not sufficient success factor. In Chapter 7 DwB presents an analysis of problems, stakeholders, objectives, risk and success factors, using the LFA-method. This analysis is preliminary, as the stakeholders in Bangladesh have so far not been involved in the process. We are hoping to involve them in a project planning period in 2005. A plan of action is presented in Chapter 8. 4 2. DESIGN without BORDERS Design without Borders (DwB) is a development programme founded on the belief that design and designers can make a significant contribution towards a better and more sustainable society. Design without Borders is initiated and run by Norsk Form, the Norwegian Centre for Design and Architecture. The programme generally aims to integrate designers’ creative and analytical skills in the development of solutions in developing countries and areas of emergency. DwB initiates development of products and product systems with an emphasis on long term development issues, GAP and emergency issues, environmental issues and economical sustainability. The programme also aims to create meeting points between problem owners and professional problem solvers, and to be a catalyst for cooperation and development of new products and services. The program participates in projects where: The need for development is identified with NGOs, governmental organisations and/or end-users of the solution Design methodology is an essential part in the development process The project is built upon cooperation and partnership between relevant knowledge and interest-groups The project is focused towards the final result and has a considerable potential to achieve that stage Innovation characterize the project or essential parts in the project Ecological and economical sustainability are core-values, expressed in the project aims 5 3. BACKGROUND The Norwegian Development Agency, Norad, has expressed a need for closer cooperation with an environment with resources and knowledge about the use of design as a tool in development projects. Design without Borders, which until now has not worked with export-oriented projects, has welcomed this chance of combining the specialist knowledge of the industrial designer with the needs of export-oriented production in developing countries. National Crafts Council of Bangladesh (NCCB) contacted early in 2003 The Norwegian Embassy in Dhaka with plans for actions to strengthen awareness of the textile traditions of Bangladesh and to boost the textile crafts sector. Activities included publication of a book, an exhibition and workshops. “Design without Borders” (DwB) was asked to see how our development program would be able to contribute in such a context. Norad´s ASN department in addition expressed an interest in suggestions from DwB as to the further development of the results of the Norad jute project which was ending in June 2003. DwB hired a consultant, Trine Thommessen, who undertook a facts finding travel to Bangladesh in May/June 2003. Her findings are summarized in a report on textile production in Bangladesh, focusing particularly on design and product development related to textile crafts and jute fibre, and on design education. In October 2003, Sarah Knutslien from Design without Borders joined Trine Thommessen on a second trip to Dhaka. The purpose of the second trip was stated in the ToR (Terms of Reference): Survey the potential for employing industrial designers from DwB in an export oriented project for business development in Bangladesh, focusing on the jute industry. Evaluate DwB’s possibilities for contributing in a project with NCCB in their efforts for the crafts sector. This report (written by Trine Thommessen) is summing up the impressions from the travels to Dhaka, attempting to transform them into practical project proposals. 6 4. DESIGN Design is everywhere - and that's why looking for a definition may not help you grasp what it is. Design Council (UK) The single word 'design' encompasses a lot, and therefore the search for a single definition often leads to lengthy debate. So it is that the word design has many meanings, one is “giving form”, another emphasizes “construction” and yet another, “product development”. There are broad definitions and specific ones - both have drawbacks. Either they're too general to be meaningful or they exclude too much. Design could be viewed as an activity that translates an idea into a blueprint for something useful, whether it's a car, a building, a graphic, a service or a process. The important part is the translation of the idea, though design's ability to spark the idea in the first place shouldn't be overlooked. Designers learn that ideas that may seem strange are worth exploring and that the 'common-sense' solution is not always the right one. Designers often hit on counter-intuitive concepts through methods such as drawing, prototyping, brainstorming and user testing. If management believes that design activities are “activities that form an outer shape of products”, the idea of design as “activities contributing to forming the image and brand of products at various contact points with customers” is often neglected. The use of design as a strategic tool is a management responsibility. A key issue for management is to use designers to establishing brands. Scientists can invent technologies, manufacturers can make products, engineers can make them function and marketers can sell them, but only designers can combine insight into all these things and turn a concept into something that's desirable, viable, commercially successful and adds value to people's lives.1 4.1. FASHION DESIGN Fashion design is applied in the garments industry as well in haute couture. As the name implies, fashion design is about designing apparel and fashion accessories. A fashion designer knows fashion illustration, pattern drafting, design, draping, clothing construction, textiles, fashion history and production techniques. 4.2. TEXTILE DESIGN Textile design is the knowledge of (natural and synthetic) fibres and their properties, textile constructions including woven, knitted and non-woven, how colour and designs are applied, finishes and testing for quality and performance. A textile designer is good at sourcing and developing new fabrics for products, but is often specialising in designing woven or printed fabrics, carpets, towels, bed linen or knits. 1 Design Council, Webpage Nov. 20th 2003 7 4.3. GRAPHIC OR MULTIMEDIA DESIGN Graphic design is the knowledge of typography, composition/layout, print mediums, packaging, branding and identity, web design and motion graphics. A graphic designer produces corporate and brand identity, website design, motion graphics, multimedia, package design and prints. As a result of the rapidly changing computer technology, multimedia design is becoming a design occupation on its own. Multimedia designers produce video/film, animations and audio for commercial as well as educational use. 4.4. INDUSTRIAL OR PRODUCT DESIGN Industrial design is the professional service of creating and developing concepts and specifications that optimize the function, value and appearance of products and systems for the mutual benefit of both user and manufacturer. Industrial designers maintain a practical concern for technical processes and requirements for manufacture; marketing opportunities and economic constraints; and distribution sales and servicing processes. They work to ensure that design recommendations use materials and technology effectively, and comply with all legal and regulatory requirements. Some industrial designers are calling themselves “product design engineers”, emphasizing the technological aspect of their background. In addition to supplying concepts for products and systems, industrial designers are often retained for consultation on a variety of problems that have to do with a client's image. Such assignments include product and organization identity systems, development of communication systems, interior space planning and exhibit design, advertising devices and packaging and other related services. Their expertise is sought in a wide variety of administrative arenas to assist in developing industrial standards, regulatory guidelines and quality control procedures to improve manufacturing operations and products.2 Industrial designers are generalists, not specialists, in contrast to the other design professions. Summing up, Design without Borders as a program is mainly utilizing the skills of the industrial designer. 2 http://www.idsa.org/webmodules/articles/anmviewer.asp?a=89&z=23, Nov 30th 2003 8 5. DESIGN IN BANGLADESH "Why scramble to be the cheapest when using design can make you the best by transforming everything you do?” Design Council (UK) The strong position of the garment industry in Bangladeshi economy - it is one of the largest export industries3 - does unfortunately not indicate that the country in general has a lot of excellent fashion or textile designers. Buyers from developed countries usually bring their own designs as well as their own materials to the Bangladeshi garments industry. The buyers focus on price and quality, not on contributing to create a thriving design profession in Bangladesh or elsewhere. In the jute industry, which is another important source of export income, one of the informants said outright that the employees can copy, but not design. In general, the manufacturing industry of Bangladesh seems to be very good at copying, but lacking in the understanding of how their competitiveness can be increased by using design as a strategic tool in reaching existing and new markets. The main characteristics of the design situation in Bangladesh seems therefore to be a great capacity of copying as well as being able to produce cheap products that are designed elsewhere. Even if this “strategy” of copying and producing cheaply seems to function at the present level, it is not a strategy that will help Bangladeshi exports in the future. The role of Bangladesh will be reduced to the role of the re-active, the one player in the game who is not trying to win, but just - barely – trying to participate. Such an approach is understandable for a poor country, but is unfortunately doomed in the long run. If you are not winning markets shares, you are loosing them. 5.1. DESIGN POLICY Some nations have developed a conscious design policy. One example is Japan, which has been forming its design policy since the late1950-ies with the aim of “improving the level of design strength to prevent the imitation of foreign products”. This kind of initiative has not been taken in Bangladesh. One reason might be the level of industrialisation; - Bangladesh is still largely rural. The design profession has historically developed parallel with the growth of manufacture. The change of the production process into mass production created a new need for design capability. However, even if Bangladesh is largely rural, the industrial revolution has not left the country untouched by manufacture. Important export generating industries as the garment and the jute industries are certainly mechanised and mass producing. These Bangladeshi exports have to compete on a global market and, liking it or not, have to compete with highly sophisticated international companies and corporations, for whom having a design policy, though not necessarily on a national, but certainly on a corporate level, is a matter of course. 3 The Ready Made Garment Industry in Bangladesh accounts for 76% of total foreign exchange earnings (Promotion Brochure BGMEA BIFT 2003) 9 The British-born, Dhaka-based, textile designer Jackie Corlett mentions the happy coexistence of craft work and industrialisation in Bangladesh as another possible reason for the lack of political interest in establishing a design policy. The crafts sector is large and supplies an obvious opportunity of making a living. Crafts, in principal, creates objects that grow out of tradition and only needs design input when there is not enough demand for the objects in traditional use. It can be argued that the strong role of crafts in supplying the local Bangladeshi market with textiles and other consumer goods, and the lack of innovation resulting from this, has made it “easy” to forget to make a design policy for the nation. 5.2. THE DESIGN PROFESSION 5.2.1. Fashion designers There are a number of qualified fashion designers in Bangladesh with a good reputation.4 They mostly work on a small scale, however, selling tailor-made clothes to the upper middle classes. 5.2.2. Textile designers There are some textile designers working in crafts businesses or NGOs, some of Bangladeshi, some of Western and Indian origin. 5.2.3. “Crafts designers” The craft businesses have employees with product design responsibility, often with at Fine Arts educational background. 5.2.4. Graphic and multimedia designers Information on the number of graphic and multimedia designers has been hard to find. 5.2.5. Industrial designers As for Bangladeshi industrial designers, there are some in learning positions at the German-funded Design and Technology Centre (DTC) in Dhaka under a German “master” industrial designer. The Department of Industrial and Production Engineering at Bangladesh University of Engineering and Technology (BUET) is including some product design courses in its engineering program. It seems that there is no design profession as such in Bangladesh. On the whole, there are very few designers, but it is difficult to know how many. There is for instance no designer organization with a membership list indicating the numbers. 4 For instance the designers Bibi Russell and Roxana Salam showing modern fashion inspired by traditional textiles at NCCB´s Exhibition in Dhaka in October 2003 10 5.3. DESIGN EDUCATION Design education in the context of a development situation does not appear to be regarded as a valid form of problem solving, a means of improving local and national quality of life, a talent or skill to be fostered for the public good, etc. Rather it is seen by many of its practitioners as secondary to art, and by the establishment, well, hardly seen at all. Jackie Corlett 5.3.1. Fine Arts Some designers, at least in the crafts businesses, are educated at Dhaka Institute of Fine Arts. Although this educational background in combination with experience from the craft businesses, in many cases seem to work well, some say that a lot of people in the trade do not understand the difference between an artist and a designer, “Design is planning step by step and the artists do not know how to do that”. Others say that the creativity is the strong point of the designers with a fine arts background, but that the understanding of the market is lacking. Jackie Corlett writes that “Seeing the artists’ more ‘off the wall’ creativity, balanced with the more analytical skills of those with a design bias, has been an enlightening experience.” A fine arts background can be a good starting point for a designer making products, as long as a chance of learning design methodology is also provided. However, the “fine arts designer” will lack the technological and analytical skills that are a prominent part of the industrial designer’s competence. 5.3.2. Formal educational institutions The BGMEA, The Bangladesh Garment Manufacturers Export Association, opened a fashion and technology institute in 2000, the BIFT. Another new institution, the ShantoMarian University of Creative Technology, started this year (2003), but with ambitions of becoming the design University of Bangladesh. There are talks of BRAC University starting a crafts-oriented design course in collaboration with the German-sponsored Design and Technoloy Center (DTC). All the mentioned universities are private universities. The Department of Industrial and Production Engineering at Bangladesh University of Engineering and Technology (BUET) is including some product design courses in its engineering program. BUET´s way of integrating product development courses in the engineering education, provides a useful, but not sufficient, starting point for establishing an industrial design education in Bangladesh. No educational institutions in Bangladesh offer Master’s level education or the opportunity of MPhil or PhD research works in the field of design. 5.3.3. Informal training The Design and Technology Centre (DTC) offers training courses for people working in businesses and NGOes. Courses have been offered as workshops, concentrating on creativity and the design process, while connected to practical woodwork, weaving etc. The course results are shown in actual artefacts as well as in self-made manuals that can be used as helpful tools in the workplace. The participants receive a certificate of participation, but 11 this does not give formal credit, as the courses are not very long, most often they last a few days or a number of evenings. 5.3.4. Non-formal training One of the interesting experiences from the Norad Jute Project (which is described later in this report) is the learning process that some of the participants describe as a result of their collaboration with the Dutch designers working in that project. The designers did not “design and go”; - they entered into a constructive dialogue with the Bangladeshis who were going to run the businesses and NGOes after the project was finished, working as team leaders. In all workplaces a lot of non-formal learning is happening, especially where there is a secure and open-minded atmosphere combined with a team structure. This non-formal learning can be transformed into reflective practises5, if the motivation and capability is there. 5.3.5. The Indian example India recognised in the 1950s that to be an industrial force of any stature in the world market they would need designers. This soon resulted in the National Institute of Design (NID) institutions which has since consistently educated design talent. Some Bangladeshi designers also have attended NID and some Indians with degrees from NID work in Bangladesh. 5.4. DIFFERENT CONCEPTS OF DESIGN In Bangladesh, design most often seems to be connected to the idea of product design, in the sense of giving an object form. Concepts like “design management”, “strategic design” or, for that matter, “industrial design”, seem largely unknown. Seeing the designer as a partner providing strategic business development is most likely a rather new concept to small and large businesses in Bangladesh. Summing up, - 5 There is not a governmental design policy in Bangladesh There is a very small and loosely organised design profession There is very little formal design education The common concept of design is likely to be “giving an object form” Ref. Donald Schön: The Reflective Practioner 12 6. JUTE In Bangladesh, 25 % of the population (30-35 million people) is directly affected by jute production and many more by the industry. Jute manufacture is one of the most important industries, as important as ready-made garments, seafood processing and pharmaceuticals.6 India is the world’s largest producer of jute and also its leading consumer of jute, selling 80% of the production on the home market. Bangladesh is the only other major producer of jute, exporting 80% of the yearly output. Bangladeshi jute is supposed to hold a high quality. Jute has, however, a low price image in the local market. Jute is a natural fibre obtained as an extract from the bark of the jute plant. It can be harvested three times a year and provides a necessary break between rice crops helping to enrich the soil. The Bangladesh Jute Research Institute claims that jute can be a substitute for cotton. Bangladeshi agriculture has as its foremost aim to provide food for the rapidly growing population. Rice is the main crop. In fact, Bangladesh hardly produces cotton and silk for its textile production, but has remained a net importer of yarn at least since 1947. Almost all yarns are imported; warp silk from China, cotton from China and India. If jute, which is locally grown, could be used for more of the textiles being produced in Bangladesh, this would be of advantage both to the farmers and to textile producers like jute mills, garment manufacturers, handloom weavers or craft businesses. The jute industry is, unfortunately, a so-called “sunset” industry. Decline in sales and production volume has been a fact for many years now. Synthetic substitutes play a great role in the downfall of the jute industry, as many of the traditional jute products, i.e. packaging and carpets, now have been substituted by synthetics. The government policy of subsidizing the government-owned mills, has given the private-owned mills a difficult competitive situation while not avoiding a major breakdown of the government-owned production. 6.1. JUTE DIVERSIFICATION Parallel to the sun setting over the jute industry, significant research and development (R & D) activities have taken place in many countries in the world during the last twenty years. As a result, many technologies and processes are now available for commercialization and more are coming out. The jute sector has previously concentrated its efforts on producing packaging (sacks and Hessian). The diversification efforts have put an emphasis on 1. Home textiles 2. Agro textiles 3. Composites 6 http://memory.loc.gov/cgi-bin/query/r?frd/cstdy:@field(DOCID+bd0008) June 18th 2003 13 The Bangladesh Jute Research Institute (BJRI) claims to have developed 37 new technologies, of which 15 are ready for commercialization on a pilot scale (see Chapter 13. Enclosures) , among them jute blankets and prayer mats, knitwear, jute denim and blended jute/cotton thread. The BJRI is concentrating its efforts on research and leaves the commercialization to the private sector. An example of jute diversification in the field of composites in Bangladesh is a student project at the Department of Materials and Metallurgical Engineering at Bangladesh University of Engineering and Technology (BUET). The aspiring engineers are experimenting with jute as a substitute for glass in “glass fibre”, hoping to provide a useful material for (at least) the furniture producer who is lending the technology to the university. Realising there is a need to build bridges between the R & D environment and the jute industry, the Ministry of Jute with financial support from the European Commission, set up the Jute Diversification Promotion Centre (JDPC) in 2002. Perhaps the most well-known diversification programme was the Jute Development Programme in India launched in 1992 by UNDP in order to search for and develop diversified, high value added jute-based products and then to encourage entrepreneurs to commercialise results through an incentive credit facility. This project managed to achieve production of blended yarns where jute was mixed with cotton, linen, ramie, viscose and polyester in union blends. Critical voices, say, however, that the UNDP program failed because ”They helped the jute mills in design and development, but other aspects like investment in new machinery, changing attitude of workforce, marketing, market study, investing in new technology (and) machinery, etc. was missing from the project.” 6.1.1. Diversification is not necessarily commercialization Several of the private-owned mills in Bangladesh have already to some extent diversified their production. The main challenge at present does not seem to be diversification as such, but commercializing the results of the already existing research from the R & D environments. The process of commercialization is a complex weave of trial and error; analyzing market potential, designing products, finding technology, financing investments etc. 6.1.2. Co-operation between R&D institutions and the industry The contact between R & D and the businesses seem to be on an ad hoc basis, taking place when the businesses face technological questions they hope the research institutions can solve. The mills, as well as smaller companies, are rather critical towards the governmentfinanced research institutions, claiming inefficiency and little willingness to meet the needs of the businesses. 6.2 THE JUTE MILLS Government owned mills dominate the jute sector, both in terms of employment, number of mills and capacity.7 The mills are large industrial plants, often employing thousands of people, most often using old technology. In the 1950-ies and 60-ies, mainly four types of jute industries were set up: 7 E. Sigvaldsen et al (2002): Review of BGD – 1058 Development of Jute Industry in Bangladesh 14 1. 2. 3. 4. Hessian and Sacking Cloth and Bags (spinning and weaving machinery) Spinners (spinning machinery) Carpet Backing Cloth (spinning and weaving machinery) Jute Carpet Mills8 According to E. Sigvaldsen et al´s report (2002), there are 47 spinning mills, 11 privately owned weaving mills and 30 government-owned weaving mill. The government does not compete in the spinning segment. 6.2.1. Strategy of value-adding The focus of the jute mills presently seems to be on value-adding, of finding ways to add value to the products that can be made with (more or less) the existing technology. The mills are today more interested in finding new markets for thread and weave, and in diversifying – and adding value - within the framework of their existing production of thread and weave than starting on a radical diversification process involving great economic risk. Yarn and weave represent the major part of the existing jute industry and possess an unused potential for product development. The large markets of agro- and geo textiles can be approached using (mainly) existing technology. The soft fabric will have to be further developed so that problems with shrinkage and colour fastness are solved. Thinner threads and blended threads are other areas of growth. The idea of developing fully vertically integrated manufacturing, e.g production of thread and yarn, fabrics, cutting and sewing is done in one place, has been taken up by some of the Bangladeshi jute producers. In a longer perspective, at least some of the mills show interest in expanding beyond the traditional thread and weave, for instance are non-woven textiles mentioned as an interesting opportunity. 6.2.2. Large volume markets The jute mills need volume sales in order to keep their businesses going and will have to focus on markets accordingly. New products should (1) utilize large volumes of jute, (2) have a sustainable demand for large volume output in the foreseeable future and (3) be profitable. As pointed out by Vinay Chand in his report about the Norad jute project, the textile markets approachable for the treated fabric are large, - much larger than the specialised interior design markets where the products from the project’s small businesses and NGOes can be sold. The jute mills are themselves pointing at large potential markets, expressing interest in producing geotextiles and agrotextiles. 6.3. JUTE AND THE SMALL BUSINESSES Small businesses working with jute are mostly found in the crafts sector. This sector is large; it is supposed to be the second largest source of employment in the rural areas, even 8 Final Report Sonali Aansh (2003), p.1 15 if the businesses are small. Most often the businesses are organised with a small number of employees (for instance 30-40) and a large number of connected craftspeople (for instance 300-400) from which the products are bought. In most developing countries and certainly in Bangladesh, the concept of the craftsperson as a “crafts-artist” is not known. The Bangladeshi craftspeople are production workers, not artists. National Crafts Council of Bangladesh (NCCB) expresses a strong interest in jute as a material in crafts production. For the handloom businesses the use of blended threads in the production of fabric for both apparel and interiors are interesting. One business has already had success with fabric and apparel of jute/cotton mixes and claims that jute is a selling point. For crafts businesses in general both blended fabrics and pure jute, treated or not, are materials that can be utilized for product development. New products for export markets are especially demanded. This is an area where NCCB believes it is necessary to use international designers, hoping that donors will be willing to subsidize the cost. 6.3.1. Markets For the smaller businesses, the local market is the most important one. It would be of great advantage for the smaller businesses if the jute mills succeeded in selling and producing larger volumes of, for instance, the soft fabric. The price would go down, making the fabric available for many more of the small businesses. Then the fabric (and eventually also softer yarn) could be used for products not only aimed at the export markets, but also at the local and regional markets, giving income to a larger group of companies and, incidentally, work to more people. However, some high value niche export markets are approachable also with the present high prices, as has been proved in the Norad project, if the quality is high enough. 6.4. THE NORAD PROJECT “THE DEVELOPMENT OF THE JUTE INDUSTRY IN BANGLADESH” The NORAD jute project started in 1997 and ended in June 2003. In the end, the participants were 2 mills, Sonali and Pubali, and four craft producers: two craft businesses, Esheeta and Swajan Crafts, and two NGOes, Concern and CORR - The Jute Works. The project has succeeded in producing a new, soft jute fabric in light and heavy weights and in different colours, lately also with prints. The market focus has been “home furnishings”. The fabric and the home furnishing products have been presented every year, starting 2001, at the Heimtextil fair in Frankfurt, Germany. A greater quality consciousness has grown out of working with niche products for an upper-grade market. The Dutch design company LA Colours worked as consultants in the project’s first years. The project participants grant much of the honour for their success to the Dutch designers. The companies participating in the Norad project have now joined in the loosely knit “Jute Group”. South Asia Enterprise Development Facility (SEDF) has been asked by Norad to make a market study, especially looking into the potential of the soft fabric that was a result of the Norad project. 16 Summing up, - The jute industry is one of the most important sources of export income in Bangladesh - The jute industry needs to face the growing competition using design skills - Commercialization, not diversification, is the problem - There is (too) little cooperation between R & D and the producers - The jute mills need volume sales - The jute mills want to concentrate on value adding - There are large markets in areas for thread and weave in, for instance, geoand agro textiles - NCCB expresses a strong interest in product development with jute and jute blends on behalf of the small businesses - The Jute Project provides a motivated group of businesses with experience in working with external designers - The SEDF market study will provide useful background for product development 17 7. THE POTENTIAL ROLE of DESIGNERS in EXPORTORIENTED PRODUCTION in DEVELOPING COUNTRIES Well trained designers…could make a large impact on the nation’s economy by being able to contribute more effectively to both the local and export markets. Jackie Corlett Long term sustainable development should focus on reducing dependence and achieving self-sufficiency. In the field of design, this means that development projects will have to aim at strengthening the design profession, increasing the number of designers as well as increasing the skills of the existing designers. Activities that support the strengthening of the design profession can, in principle, be undertaken in government as well as in the private sector or the civic sector. Normally a donor tries to refrain from direct support of to the private sector to avoid disturbing the markets, and giving unfair advantages to certain private entrepreneurs. In the Norad Jute Project, this tradition was broken. According to Erlend Sigvaldsson (2002) “Private companies have characteristics one tends to forget in the developing aid business.” Private companies are committed to survival. The failure of government policy in the jute sector in Bangladesh is well documented. The privately owned jute mills are the best run mills in the country, being managed by highly educated and dynamic leaders with self-sufficiency and earning money as their ultimate goal. In Bangladesh, DwB is suggesting cooperation with private sector. This is a specific choice, not a general one. In export-oriented projects in other countries the conclusion may well be another. 7.1. DESIGN IS A NECESSARY, BUT NOT SUFFICIENT SUCCESS FACTOR As earlier mentioned, critical voices say that the UNDP jute program failed because even if the jute mills were helped in design and development, other aspects like investment in new machinery, changing attitude of workforce, marketing, market study, investing in new technology (and) machinery, etc. was missing from the project. It may be debatable if this is a true description of the UNDP project outcome, but it is a useful example describing the complexity of factors making up a successful export-oriented project. Design is a necessary part of a good project, but dependent on other factors. A designer can for instance describe technological needs, but not develop technology, needing technology partners. He or she is dependent on being part of a well-functioning team, collaborating with as well management as with production and marketing. A visiting designer will also need a supportive environment, preferably consisting of designer colleagues. 18 7.2. STRENGTHENING THE DESIGN PROFESSION The strength of the design profession can be measured in a number of ways; How many designers are there? How are businesses being run and how do they succeed in competition with others? Which kind of design education is there and how many students does it attract and educate? Is there work for the students at the end of their education? Design without Borders has chosen to focus on the businesses, especially suggesting (see the LFA Objectives Trees in Chapter 9) the strengthening of - Design strategy - Design management - Product development In order to strengthen the design profession in a broader manner, however, it is necessary to support the budding Bangladeshi design education as well. Most of the activities suggested in the LFA Objectives Trees in Chapter 9 are outside the scope of Design without Borders´ projects, except the suggestion to supply courses to the design and technology universities. 7.3. USING INTERNATIONAL DESIGNERS Designing products for an international market demands firsthand knowledge, and understanding, of that market. This kind of knowledge and understanding is a multifacetted cultural competence that is developed on both a conscious and subconscious level and requires a lot of time, talent and hard work to acquire in a “foreign” environment. There can be no doubt that very few of the Bangladeshi designers know the international markets. There is a unison cry in Bangladesh saying that they do need help from foreign designers to be able to make products that can be sold internationally. This is even more the case if the products are going to be developed into high-value niche products. One might think that this is a short-term need. It is, however, not. It is generally so that the designers that are best suited for designing for a particular market, has the cultural expertise and understanding of that market. Thus, western designers are suited to designing for western markets. 7.3.1. The role of the international designer For the western designer who will work on the project, the new culture, surroundings and climate is going to pose a big challenge. In this new context, the role of the designer needs to be reconsidered. How does a designer share and teach while at the same time getting things done? Working in a foreign country in itself demands good communications skills. In Bangladesh, only the management and maybe some of the skilled labour force will be able to speak English and the designer will, at least to begin with, not know any Bangla. How will communicating with production staff through an interpreter affect the communication? Communicating to get the work done is one thing, communicating to share knowledge is another. Coming from outside of Bangladesh, one might think the easiest way to train people is to make courses, or give classes, or invite people to training sessions in for 19 instance the workshops of the Design and Technology Centre (DTC), but what if they are not used to going to classes? How will you make them come? The likelihood of meeting innovative company cultures is not very high. A resistance towards change is more likely to be the case. Now lack of willingness to change is not a Bangladeshi phenomenon. It may, however, lead to the slowing down of plans and actions. Working in Bangladesh will demand a certain humility, - it will be necessary to listen and learn. There are many ways of reaching a goal: sometimes the best way may be the one that is favoured by the people who is going to keep the work up after the project is ended. On the other hand the role will demand firmness, and maybe even a certain rigidity; goals will have to be met, procedures will have to be carried through, change will have to take place even if is not wanted, and part of the designer’s role is, after all, to secure the output of the new designs. 7.3.2. Understanding Bangladeshi production The international designer, who is used to working in the structured setting of industrialised manufacture and communication, will face challenges coping with production in Bangladesh. First of all, the production, even in the manufactures, will be more labourintensive than is common in the more industrialized nations. The entire attitude to labour is most likely going to be different, putting emphasis on giving as many people as possible employment, not as few as possible, as we are used to. Efficient production can sometimes be constructed with a lot of (inexpensive) hands rather than using (expensive) machinery. Secondly, the manufactures will often be using old machinery and technology, creating, for instance in the jute mills, rather a lot of noise and dust. Designing for smaller businesses, the designer will have to get to know and understand the entire production process, including the economical aspects. In the handloom businesses, for instance, more often than not the manager of a company buys the finished product from the craftsman rather that employing the person on a permanent basis. In Bangladesh more than a quarter of the population (30-35 million people) is working on his or her own. For a textile product there can be a surprisingly long production chain, from the dyer to the weaver to the printer to the tailor, just to mention one possible example. Sometimes the functions will be available in one building and sometimes the designer will have to travel around between the different areas of production, giving instructions, experimenting and controlling quality. Summing up, - Potential projects in Bangladesh should focus on private sector - Design is a necessary, but not sufficient success factor - A designer must be part of a team - There will always be a need of designers with particular export market knowledge - The “new” designer role will be a role of combining traditional design work with training, in a humble, but firm manner 20 8. PROJECT PROPOSAL In the ToR for Design without Borders´ second trip to Bangladesh, the task was described as to - Survey the potential for employing industrial designers from DwB in an export oriented project for business development in Bangladesh, focusing on the jute industry. - Evaluate DwB’s possibilities for contributing in a project with NCCB in their efforts for the crafts sector. In the report from the first trip to Bangladesh (May/June 2003) Trine Thommessen suggests the following priorities: To leave as much expertise in Bangladesh as possible. An aspect of this is the length of a programme The emphasis in development projects should be on training in the workplace, enhancing existing skills It is the nature of organizing projects that everything cannot be planned in advance. There must be room for adjustments within the project process All participants must feel ownership to the project, if possible having cooperated in developing the project plan. Participation in a project should always represent an investment for the participants To this can be added that “Barriers to entry” for the individual firm should be comparatively low. In this case that means low investments (in the starting phase) and ready available local supporting expertise.9 Potential projects should focus on few participants and show in praxis that change can be achieved. A success will always inspire others. 8.1. INPUT FROM THE LOGICAL FRAMEWORK APPROACH10 LFA is an analytical, presentational and management tool, helping planners and managers. It was first adopted as a planning tool for overseas development by USAID in the early 70ies, and has later been adopted by a large number of development agencies. The method is supposed to help provide a standardised summary of a project. The LFA tool should always be approached as a team task, involving key stakeholders. Design without Borders has, unfortunately, so far not been able to involve stakeholders in Bangladesh in the analysis. We are therefore presenting the following analysis strictly as a preliminary analysis, hoping to be able to make a final analysis with a broader team in Bangladesh in 2004. 9 Sigvaldsen, Erlend et al: “Review of BGD-1058 Development of Jute Industry in Bangladesh” 10 AusGUIDElines, copyright Commomwealth of Australia 2000 (last updated 20th June, 2003) 21 8.1.1. Relevant stakeholder group(s) - the Government of Bangladesh The International Jute Study Group (and possibly other international organisations as the FAO etc) the jute R& D environment in Bangladesh jute farmers, jute industrial workers and jute traders in Bangladesh the Jute Group jute mills small companies making use of jute as a material for production SEDF NCCB Norad Design without Borders Bangladeshi designers (the design profession) International designers Design education institutions 8.1.2. Problem analysis On the following page, we present a problem tree. This is a preliminary problem tree, as it is developed by the two Design without Borders representatives and not with a larger group of stakeholders, as is the intention of the LFA-method. The problems that are design-related have gotten this colour code: Other problems are marked with this colour: 22 PRELIMINARY PROBLEM TREE Increasing poverty in the rural areas Less export income for the country Less jute is grown and sold Bankruptcy and losses in the jute mills Decline of Jute Sector Low risk willingness Banks and investors reluctant to invest Failed government industrial policy Lack of designoriented market strategy Lack of methods for interpreting market signals ”Wait and see”attitude Competition from synthetics Lack of diversification Lack of product development tools Little contact between R&D and business Lack of design management thinking Old and rundown production technology Lack of innovative, design-oriented business culture Lack of design profession 23 8.1.4. Stakeholder analysis The Government of Bangladesh is facing major problems for the country should the jute sector continue to decline. The role of the government is to supply an agricultural, industrial and export policy that is beneficial to the jute sector. So far there is no reason to optimism as to the capacity of the Bangladeshi government to do so. The International Jute Study Group is an international board providing information on jute, jute diversification etc to whom it might concern. The IJSG does not itself have an interest in joining projects like this and is primarily interesting as a very useful provider of information, especially regarding experiences in other countries than Bangladesh. The jute R& D environment in Bangladesh is not economically dependent of the development of the jute sector, as it is being financed by the government (and donors), but has a self interest in seeing the jute industry prosper, as the jute sector provides its “raison d´etre”. The role of this environment is mainly as a supplier of research results The jute farmers, jute industrial workers and jute traders in Bangladesh are dependent on a thriving jute sector for survival. The Jute Group has been established at the end of the Norad project. Both the mills and the small companies are facing challenges, - the mills need to sell large volumes (of, among other things, the soft fabric), while the small companies and NGOes will benefit from further design support for international high-end niche markets. The group will be interested in taking part in a new project and will have resources to do so. The jute mills, also the ones that have not taken part in the Norad project, will be interested in reverting the negative trend of the jute sector. The mills will have motivation, needing to survive, and resources, industrial knowledge and production ecquipment to take part in new projects. Small companies making use of jute as a material for production are insisting, both through NCCB and the Jute Group, that jute, natural or blended, is a very important development area for them, both on international markets and, if the prices of the soft fabric can be reduced, on the local market. They are especially pointing out design for international high end niche markets as their area of interest. SEDF is targeting small and medium sized businesses and have not earlier been involved with the jute mills. Norad has involved SEDF in making a market study for jute. SEDF supplies an interesting mix of business consultancy and investment support, representing a valuable resource for a potential project in the jute sector. SEDF is depending on donor support to fulfil its obligations. NCCB is representing the crafts businesses, which make out a large amount of the small businesses that will have a self interest of getting involved in a new jute oriented project. The leadership in NCCB is personally engaged in using jute as a material for crafts production. The NCCB is an important organisation which should be invited to take part in a project, but it does not have a secretariat and resources to become a local partner. 24 Norad has already been engaged in the jute sector in Bangladesh, through the former Jute Project. There is, however, still a need for development, both for the companies participating in this project and for other companies. The work done in the Norad project is of such importance that the evaluation report suggests a global market study and continuous design support as further actions. Norsk Form - Design without Borders has previously not been involved in exportoriented projects, but has a self interest in getting experience with this kind of development work. DwB is especially interested in actions that strengthen the design profession in Bangladesh. Industrial design is the primary interest of DwB, but DwB can also be willing to use other design competence (i.e. textile design, graphic design) whenever this is the need. DwB cannot finance projects on its own. Bangladeshi designers (the design profession) are so far involved only in crafts production of jute; in making interior decoration items, apparel and fashion accessories. There is not an industrial design profession in Bangladesh. International designers will have the needed knowledge for export-oriented production and will be interested and willing to participate. It is, however, necessary to find designers with strategic talents and experience as well as those who are willing to, and able to, combine product development with training in the workplace. The design education institutions in Bangladesh are weak and not able to support the jute sector with the necessary design input at this stage. The schools would greatly benefit from a structured visiting program and from exchange programs with international design schools. 8.1.5. ANALYSIS OF OBJECTIVES It is obvious that Design without Borders cannot tackle all the identified problems. We can offer support in the field of design. In combination with other types of support for the businesses, as marketing and investment support, our support in the field of design can, however, prove to be crucial in order for the companies to be able to compete with success on export markets. The first objectives tree is a reversal of the problem tree. The second tree, marked “Preliminary Objectives Tree – Design 1” is looking closer at the design-related objectives. The third tree, marked “Preliminary Objectives Tree – Design 2” is organising the designrelated objectives in levels comparable to “Goal”, “Purpose”, “Component objectives” and “Outputs” to make it easier to fill in a LFA. Matrix at a later stage. Because of the preliminary nature of the trees, not being developed within a larger group of stakeholders, we have chosen not to develop the LFA Matrix at this stage. Objectives that are design-related have been given this colour code: Objectives that can be reached by design-related outputs where DwB can play a facilitating role, are given this colour: Other problems are marked with this colour: 25 8.1.5. PRELIMINARY OBJECTIVE TREE Decreasing poverty in the rural areas More export income for the country More jute is grown and sold The jute mills earn money Growth of Jute Sector Higher risk willingness Banks and investors willing to invest Supportive government industrial policy Presence of designoriented market strategy Presence of methods for interpreting market signals Active attitude towards competition Strengthened design profession High degree of diversification Innovative, designoriented business culture Working collaboration R&D and business Presence of design management thinking Renewed production technology Presence of product development tools 26 8.1.6. PRELIMINARY OBJECTIVES TREE – DESIGN 1 Strengthened design profession Presence of innovative, designoriented business culture Develop design strategy for each company Presence of design management thinking Develop market strategy Develop product portfolio Identify markets relevant to production capacity Develop market oriented product development tools Presence of higher education for industrial, textile, fashion and graphic designers Training in design management Offer courses to BUET, BGMEA BIFT and others Develop Exchange programs with international design schools Develop Distance Learning Programs Training in product development methodology Improve production plan lay out 27 8.1.7. PRELIMINARY OBJECTIVES TREE DESIGN 2 To strengthen the design profession in Bangladesh To improve the level of a innovative, design-oriented business culture To improve the level of higher education for industrial, textile, fashion and graphic designers To develop strategic design knowledge To develop design management thinking To develop product development methods Market strategy established Training in design management carried through Training in product development carried out Production plan lay out analysed Product portfolio developed Markets relevant to production capacity identified A design strategy for each company described Market oriented product development tools developed To establish new education institutions To strengthen existing educational institutions Courses at BUET, BGMEA BIFT or others carried through Exchange programs with international design schools developed Distance Learning Programs developed New products designed and produced 28 8.1.8. Identification of risks - The corruption and mismanagement in Bangladeshi politics represents a political climate that makes any kind of donor involvement risky. The decline in the jute production – the “sunset industry” image – represents a risk. Is it possible to stop a downward trend? The fact that many mills are using old and outdated machinery can make diversification difficult as well as making efficient production in itself difficult. The unwillingness of the banks to give loans (to change machinery) The culture of Bangladeshi production: There is an natural unwillingness to change in a culture dominated by unskilled labour used to routine work There is no design profession in Bangladesh and a very weak design culture Business management in general have little knowledge of, and experience in, using design as a strategic management tool DwB does not have experience managing, or taking part in, export-oriented projects It may be connected with some difficulty finding international designers with the needed combination of professional skills and personal qualitites 8.1.9. Identification of success factors - Clear division of labour between Norad, DwB and partners Evaluation of the Norad jute project indicates other success factors: - The participating designer(s) must cooperate closely with the companies - The participating designer(s) must have strong professional skills and understanding of markets - Potential projects should have a long time perspective (as changing attitudes in the companies is a slow process) - Building networks of companies with common interests 8.1.10. Identification of possible gains 8.1.10.1. For the jute industry - Increased income from sales of jute products on the export market Commercializing of new and untraditional products Production of value added jute products More effective production technology and production process Development of local design competence 8.1.10.2. For DwB - Development of local design competence Experience of using design competence in export-oriented product development Strengthening of DwB´s relation to Norad Attaining experience in methods for leaving as much competence locally as possible 29 8.2. OTHER PROJECT INPUT 8.2.1. Period of time The length of the project will have to be discussed. A planning period of 6 months up to a year before upstart will be realistic. 8.2.2. Identification of competences Norad has the competence of managing development projects as well as the overall project responsibility. DwB has design competence and some project management experience. SEDF is supplying the market competence and has also business advisory and financial competence. Acnabin has business advisory and financial competence in addition to the experience of managing the last phase of the Norad jute project The jute mills have competent production managers and important export experience. The small businesses have, to a smaller or larger degree, the same. The R & D environment has expertise on jute and on jute diversification. The design education institutions have some competence in design and in design education issues. The Design and Technology Center (DTC) has design competence and presents a platform for design development. 8.2.3. The Project Roles Design Education: BUET, BIFT, UCT, DTC Companies Production Designers Tekstile and industrial design Acnabin Local P- Management Controller Design w Borders Design Norad Project . Financing Quality SEDF Market/Capital IJSG, JRC, JDPC, BUET Research & Development Fig 1: Sketch of project structure 30 Design without Borders is a small program, is not experienced in managing large projects and would prefer to be in charge of the design activities within the frame of the larger project. The roles of Norad, DwB and the local partner Acnabin will have to be discussed further. 8.2.4. Partners in Bangladesh A Bangladeshi project coordinator would be the best solution, providing the project with a sound local base. This project manager would have to coordinate the different elements of a project, also the ones in which designer(s) take part. Another function needed is “hosting”, integrating the visiting designer(s) in a social and – if possible – professional, network. SEDF is a possible project coordinator, the advantage being easy integration of the market study and market analysis for design work as well as the access to funding at a later stage in the project. The drawback is that SEDF has proved ineffective in the start of the market analysis, has little experience of working with larger companies (specialising on SMEs) and no prior experience of working with jute. The Centre is donor-supported. The Design and Technology Centre (DTC) offered DwB a platform, a working and administrative platform, and a platform for exchanges. “Hosting” a (some) designer(s) can be part of the platform. The DTC is, however, a donor-supported centre without a strong base in the Bangladeshi business culture. Acnabin is a Bangladeshi accountancy, working as business and management consultants, representing the private sector . Mr. Iftekhar Hossain, one of the six partners, has been controller in the last part of the Norad project. He was part of E. Sigvaldsen´s team, reporting on the Norad jute project in 2000. From these experiences he is well acquainted with the jute companies, large and small. Mr. Hossain has also proved to be a very reliable man. 8.2.4.1. Proposal Design without Borders would prefer a solution where mr. Iftekar Hossain from Acnabin is the local project manager. Because of mr. Hossain´s lacking design knowledge, we suggest that mr. Arman Chowdhury (a Bangladeshi architect training at the DTC to become an industrial designer) is asked to be in charge of the “hosting” function for the visiting designer(s). An arrangement should be sought with DTC, which can also offer prototyping workshops, CAD/CAM computers etc. 31 9. PLAN OF ACTION Goals Pilot project - preparing for export-oriented project(s) in Bangladesh Purpose - Learning from the experience of other projects - Identifying success and risk criteria Providing design input to SEDF´s market strategy project Design of exportoriented project(s) for Bangladesh Project: Product development of Jute Thread and Weave for Export Markets - Strengthened design competence in Bangladesh, both in the companies and in the design education institutions - Product development yarn and weave for export markets - Increased sales income from export markets through commercializing new and untraditional jute products - Established experience database for use of design in export-oriented product development - Collecting experience and theory on methods for the “product development + training”concept 32 Activities Research (travels, net search, interviews, seminars) - jute development in India - hemp and sisal industry development - methodology in other export oriented design projects - European jute technology - Meetings with SEDF team - Relevant research Using the LFA-method - Workshops in Bangladesh Contacts/Partners - Int. Jute Study Group International designers - The Jute Group - Jute mills - European jute production environments - NCCB Time Perspective SEDF + consultants 2004 (Prepare Design education projects exhanges, visiting staff) (Higher education institutions in Norway: and Bangladesh) Acnabin Norad 1.1. 2005 – 31.12. 2010 10. LITERATURE Chand, Vinay (2002): Draft Report on Norad´s Jute Project Corlett, Jackie (1995): Discovering Design - design education in a development situation, Middlesex University Islam,Sadequel(2001): The Textile and Clothing Industry if Bangladesh in a Changing World Economy, Dhaka Latif, Muhammad Abdul (1997): Handloom Industry of Bangladesh 1947-90, Dhaka Sayem, A.S.M.(2002): Paper of January 10th 2002, as presented on the web June 18th 2003 Sigvaldsen, Erlend et al (2000?): “Review of BGD-1058 Development of Jute Industry in Bangladesh” 33 11. ENCLOSURES 11.1. THE DESIGN PROCESS The design process starts when decisions about why, how and even whether to go ahead with a project are being taken. The process works best when it is collaboration between the design team and the people it works with and for. 11.1.1 The Design Brief Good design begins with the needs of the user. Finding out what the customer wants is the first stage of what designers do. The designer then builds on the results of that inquiry with a mixture of creativity and commercial insight. The design brief sets out the aims and objectives of a project and outlines certain targets and parameters for its completion. It is crucial that the organization’s strategic objectives and customer needs are defined. 11.1.2. Planning To plan a project effectively, companies and organizations need to take into account all the internal resources, people and information the project will require, from materials to customer-service support. 11.1.3. Research Research needs to be carried out both before and during the design process. Market research includes trends analysis, scrutiny of competitors' products and wider research such as the state of the economy, upcoming legislation and relevant social changes such as birth rates and patterns of prosperity. Design research centers on the user. It makes use of information about customers supplied by the organization but also takes a more hands-on approach in the form of user testing and prototyping. Observing customer behaviour not only makes it easier for designers to create something that fulfills a need, it can also provide creative inspiration. 11.1.4 Concept development Based on inputs from the design brief and the analysis phase, the designer develops solution concepts. Although concept development is a creative process, methodolgy for ideas generation and selection is used as a tool to secure spanning a broad solution space and selecting the most relevant possibilities. Methods include drawing, prototyping, brainstorming and user testing. Watching users in real-world situations especially gives insights into their behaviour that lead to ideas that wouldn't have formed had the designer simply thought about the situation, or relied on generalised market research. 11.1.5 Communication Communication needs to be maintained throughout the design process. If review stages can be predetermined the project doesn't progress in the wrong direction. 34 11.1.6. Implementation The final stage is implementation - by manufacturers, engineers, IT experts or service providers - but that doesn't mean the designers exit the scene. It is important to allow for redesign and the designers also have a vital role to play in representing their ideas to all those involved in executing them. 11.2. CRAFTS However, these traditional crafts people are not strictly artists, in that they are not motivated by a desire for expression. Training in design or at least access to others who have had that training and can offer help, would be of most use to these groups. Jackie Corlett National Crafts Council of Bangladesh (NCCB) maintains that crafts is the second largest area of employment in the rural areas of Bangladesh. Being a rural society, some 70% of the Bangladeshi population is supposed to make a living in these areas, indicating that a total of at least 90 million people are trying to find means of survival. It is therefore critical to the NCCB to undertake programmes, which will not only promote the fine traditional skills of the country, but also stem the flow of urban migration of millions of artisans in search of a livelihood. Some say that crafts could have been the breadbasket of Bangladesh. Others claim that crafts is another domestic commodity that developing countries can use to help balance their export / import books, just like coffee, jute or sugar, but that it unfortunately is not credited with the same level of investment. The total crafts export of Bangladesh is estimated to 34-35 mil. Taka per year (Banglacraft). Some craft businesses, but a very few, work 100% for the export market. NCCB claims that many crafts businesses would have liked to have a 70/30 percentage with exports making out 30%. The Regional Conference of World Crafts Council held in Dhaka in October 2003, named the problem of finding the potential markets for existing products as one of the major problems in the sector. 11.2.1. Characteristics of Crafts The word “craft” is originally, also in the industrialised countries, used in the wide sense of skill or trade. In these countries, however, the word is now used in a different and narrower sense, “studio-craft”11, meaning a setting of production where one person is in charge of the entire production system, from the concept to the finished product, most often literally forming the product with his or her own hands. These “studio-craftsmen” are seen as part of the art scene, even if they are often denied the right to be there by artists. They are few and their production is of minimal importance to the economy, but of undisputed value to the culture of their country. The products are for the most part sold in high-price markets for luxury or art goods. 11 Rees, Helen: Pattern of making: Thinking and making in industrial design., p. 116, i n Peter Dormer: The Culture of Craft (1997) 35 In most developing countries and certainly in Bangladesh, this concept of the craftsperson as a “crafts-artist” is not known. The Bangladeshi weavers can be employed or selfemployed, - they weave what they are asked to do. They are production workers, not artists. The low level of technology that they are making use of, is not a matter of choice, but of necessity, - a pit loom (mentioned here as an example) is most probably what is available. 11.2.2. Designing of Crafts Seeing that crafts in developing countries most often is a manual system of production, not an art form, it is obvious that designers can design products for the crafts producers. This is certainly widely done,- almost all the basketry, much of the pottery and many of the interior textiles that are sold in the industrialised countries are handmade in developing countries, but designed by international designers. The designer must adjust to the level of technology, which may be quite a challenge for someone trained as an industrial designer, but it is possible. There is one catch, though: Crafts are also visualised culture, and, have, as such, long roots in the culture where it has found its expression. The traditional craft products have developed very slowly over the years, filling the practical needs of the people. How much, and how, a designer should change the traditional expression of crafts is a long, and maybe everlasting, discussion. In the context of Bangladesh, it may be more useful to find export markets for some of the existing crafts products than trying to change them. This can only be one part of a strategy, however, the other two being (2) making modern export-oriented products inspired by Bangladeshi traditions and (3) making modern export-oriented products without other roots in Bangladeshi culture than the material, as would be the case when designing products of the soft jute fabric. A combination of the last two is also possible. 11.3. DESIGN EDUCATION As pointed out by several institutions and individuals, the present lack of design education in Bangladesh is a problem that has to be faced, if the country wants to develop its production base. The lack of creative training and creative practises in the basic education of Bangladesh is often mentioned as a problem. A chance to learn the basics of arts, crafts and design while going to school, is very important for the future artists, craftsmen and designers.. In order to provide a sufficient design education in Bangladesh, not only the higher education institutions should be thought of. The entire educational spectre should be attended to: Design in Schools Design in Further and Higher Education Design in Science and Technology Design in Business Courses Design in Distance Education There are many possible models for building a satisfactory system of design education. The most common one is to think in terms of establishing educational institutions. This is, after 36 all, the dominating model in the industrialised countries. However, the development of new communication technology has started a landslide of distance education, where the students only meet the other students and the teachers at certain intervals, and where the education often is organised so that it can be combined with working part or full time. The method of distance learning can in principle be used everywhere, provided the communication technology is on hand. It is possible to think in terms of developing educational models that combine the elements “practical work in the businesses” with “locally based courses” and “distance education support”. Most likely, developing alternative education based on these elements would be faster to establish, cheaper to run and easier to change according to needs. Such models cannot, and should not, replace educational institutions, but they certainly can complement them. 11.4. BANGLADESH JUTE RESEARCH INSTITUTE (BJRI) Bangladesh Jute Research Institute (BJRI) was established in 1951 in order to do research to improve jute crops and products. Presently, the institute is active in the following areas: Agricultural Research on Jute and Allied Fibres Technological Research on Jute and Allied Fibres Economics and Marketing Research Jute and Textile Products Development Centre BJRI has developed many new Jute-based products. The future plans focus on improvement of the crops and diversification of jute products.12 BJRI has a wing carrying out technological research on Jute & Allied Fibre (JAF) crops. The main achievements in this field are: 12 A process for the production of blankets from jute-acrylic blend was developed by BJMC and BJRI. To commercialize the process a Memorandum of Understanding (M.O.U.) has been signed recently between BJRI and Grameen Uddog. Commercial processes for the production of the following home-furnishing fabrics were developed: jute-cotton union fabrics, jute-synthetic union fabrics, wall covering with jute fibre. Technologies for the production of jute products such as school bags, fashion bags/ladies bags, shopping bags, hold-alls, prayer mats, and shoe and sandal cloths were developed, and a M.O.U. has been signed between BJRI and Grameen Uddog. Chemical processes for the production of cellulose derivatives such as Microcrystal cellulose (MCC), Carboxymethyl cellulose (CMC), oxalic acid, cellulose acetates, cellulose nitrates and activated charcoal from jute and jute wastes have been established. The process for the production of MCC has been leased out to BEXIMCO. A M.O.U. has been signed between BJRI and Kamrul Engineering and Trading for commercial production of CMC. http://www.bangladeshgov.org/bjri/, November 16, 2003 37 Scientific grading of raw jute fibers (both White and Tossa varieties of jute) was developed through determination of the chemical indices such as cellulose, lignin, copper number, acetyl content, ash content and nitrogen content. A method was developed to blend chemically modified jute with other fibers. The technology has been transferred to the Jute Textile Product Development Centre (JTPDC) of BJRI for pilot scale production. Methods to produce various cloths and garments from chemically modified jute blended with cotton, rayon, acrylic, polyester and silk were developed. Pilot scale production at the JTPDC was carried out. Easier methods to determine the conductivity of jute and textile materials were evolved. A process to determine the fibre length of jute based on Dollop weight and Doubling process was developed. Methods for preparing felts from jute and jute wastes were developed. Processes to prepare different yarns and fabrics by using natural and synthetic fibers in admixture with jute were developed. Different processes were developed to improve and simplify the processing techniques of the jute industry. 11.5. SEDF – SOUTH ASIA ENTERPRISE DEVELOPMENT FACILITY The South Asia Enterprise Development Facility (SEDF) was launched in October 2002 to support sustainable growth and development of the SME sector in Bangladesh, Northeast India, Bhutan and Nepal. The bulk of SEDF’s resources are geared toward assisting Bangladesh’s SMEs, which account for over 80 percent of the industrial labour force and 50 percent of the nation’s output. Boosting competitiveness and productivity of the SME sector will translate to higher incomes for its workers and greater employment in an economy where half the population, representing 60 million people, remains in poverty. Partnering with IFC, the World Bank Group, other development institutions, as well as the public and private sector, SEDF is strengthening local SMEs through programs based on four strategic pillars: Access to Finance, providing banks training courses, technical assistance (TA), workshops and seminars to improve their operating efficiency and increase their SME lending and assisting SMEs in writing loan applications and good business plans Business Development Services Programs to “train the trainers” or build capacity of local training institutions and consultants so they can then offer local firms highly flexible, affordable, and more SME-focused technical and managerial training opportunities Business Enabling Environment working with SMEs, SME business associations and policy-makers to mobilize efforts toward greater SME advocacy Special Projects, establishing linkages between SMEs and large corporates in key sub-sectors (e.g. agribusiness and ready-made garments) as a source of SME growth 38 and job creation, increasing inter-regional trade between Bangladesh and Northeast India Headquartered in Dhaka, Bangladesh, SEDF is managed by the IFC SME Department. Donors include UK, Canada, ADB, IFC, DFID, NORAD. IFC – The International Finance Corporation IFC is a member of the World bank Group Institutions, promoting sustainable private sector investment in developing countries as a way to reduce poverty and improve people’s lives. IFC can raise funds for its lending activities on favourable terms in the international capital markets. 39