Table of Jobcentre Plus districts with Customer Management System (CMS)
Jobcentre Plus region
East of England
East Midlands
London
North East
North West
Scotland
South East
South West
Wales
Jobcentre Plus district
Bedfordshire & Hertfordshire
Cambridgeshire
Norfolk
Suffolk
Derbyshire
Leicestershire
Lincolnshire & Rutland
Northamptonshire
Nottinghamshire
Central London
City & East
South East London
South London
West London
City of Sunderland
Durham
Gateshead & South Tyneside
Northumbria
Tees Valley
Cheshire & Warrington
Cumbria
East Lancashire
Greater Manchester Central
Greater Manchester East
Greater Manchester West
Greater Mersey
Lancashire West
Liverpool & Wirral
Ayrshire Dumfries Galloway and Inverclyde
Edinburgh, Lothians & Borders
Forth Valley, Fife & Tayside
Glasgow
Highlands, Islands, Clyde Coast and Grampian
Lanarkshire & East Dunbartonshire
Berkshire, Buckinghamshire & Oxfordshire
Hampshire & Isle of Wight
Kent
Surrey & Sussex
Devon & Cornwall
Dorset & Somerset
Gloucester, Wiltshire & Swindon
West of England
Bridgend, Rhondda, Cynon & Taff
Cardiff & Vale
Eastern Valleys
Jobcentre Plus region
Jobcentre Plus district
South East Wales
Swansea Bay
West Wales
Wrexham & North Wales Coast
West Midlands
Birmingham & Solihull
Coventry & Warwickshire
Black Country
Staffordshire
The Marches
Yorkshire & The Humber Barnsley, Doncaster & Rotherham
Bradford
East Yorkshire & the Humber
Leeds
North Yorkshire
Sheffield
Note: All the above districts have partially or wholly implemented CMS.
Non-CMS districts and planned start of CMS implementation
Jobcentre Plus district
Jobcentre Plus region
East of England
London
Essex
Lambeth, Southwark &
Wandsworth
North London
North West Wales & Powys
Brent, Harrow & Hillingdon
North East London
Calderdale & Kirklees
Wakefield
London
Wales
London
London
Yorkshire & the Humber
Yorkshire & the Humber
CMS
implementation
begins
October 2005
October 2005
October 2005
October 2005
February 2006
February 2006
February 2006
February 2006