Shakespeare Birthplace Trust
Volunteer Role Description
Anne Hathaway’s Cottage and Gardens
Role Title:
Reports to:
Room Guide Host
House Steward
Purpose of role:
To interpret the cottage and its collections to the public, working within the
Operations Team to ensure that every visitor has an engaging and enjoyable
visit.
This role would ideally suit someone who would like to enthral our visitors with
stories about the past and would like to gain a varied working knowledge and
experience of working on a busy, world class heritage site.
Responsibilities:
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Working as part of a small dedicated team you will ensure the highest standards of visitor
care and interpretation.
Monitor the safety of collections, whilst undertaking guiding duties.
Maximise opportunities to engage visitors with the history of the cottage and the works, life
and times of Shakespeare.
Working as part of the Operations Team, you will ensure that every visitor has an engaging
enjoyable experience.
Undertake guiding within Anne Hathaway’s Cottage and exhibition areas.
Requirements / skills:
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An interest in gaining experience in a busy heritage site
Enthusiasm for developing your own skills, knowledge and experience in the heritage/museum
sector
Enthusiasm for the works of Shakespeare, his life and times
Good people skills with the ability to talk confidently to both individuals and groups
Ability to work as part of a small team
An appreciation of the importance of conservation
An interest in historic collections
Commitment:
A regular commitment of 1 day a week/1 day every 2 weeks would assist us in planning.
Length of project or placement: Ongoing
Administration points:
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Volunteers to wear own comfortable clothing in Shakespeare Birthplace Trust branded
colours; black/dark grey trousers or skirt and white, black, red or grey top.
Volunteer badges and branded clothing will be provided.
Smoking is not allowed on site.
Food and drink is not allowed in exhibition areas and is only permitted in designated areas on
the site.
Authorised by:
Title:
Date:
Ruth Warner
Head of Visitor Experience
15 April 2015