RESUME PERSONAL DATA NAME: Ruth J. Byers HOME PHONE: 910-514-6975 ADDRESS: 1077 Mayview Street Spartanburg, S.C. 29303 EDUCATION Graduated Spartanburg High School, Spartanburg, S. C. June 1965 EMPLOYMENT EMPLOYER: BELLEWS MARKET 140 GARNER ROAD SPARTANBURG, S.C. 29303 Phone: 864-585-7726 POSITION: CASHIER/CUSTOMER SERVICE POSITION DESCRIPTION: Operated cash register. Assisted customers and stock products.. SUPERVISOR: Mr. David Phillips DATE OF EMPLOYMENT: April 2011 –August 2014 EMPLOYER: City of Fort Myers 1825 Hendry Street Fort Myers, Florida 33901 Phone: 239-321-7940 POSITION: Administrative Clerk 1 POSITION DESCRIPTION: This position is responsible for the office support for code enforcement operations of the department. Essential duties include: support for code enforcement operations consisting of 5 officers, customer service regarding city codes and violations via telephone and face to face, answering and transferring incoming calls, responding to questions and complaints, back up to department support staff with regard to inspection requests, reports, collections, demolitions, public records requests, etc. and participation in various staff meetings. SUPERVISOR: Mike Titmuss Phone: 239-321-7950 DATE OF EMPLOYMENT: March 18, 2004 – May 27, 2009 EMPLOYER: Investment Advisory of Lee County, LLC 38 Barkley Circle, Suite 1 Fort Myers, Florida 33907 Phone: 239-246-8456 DATE OF EMPLOYMENT: April 29, 2002 – February 27, 2004 POSITION: Office Manager POSITION DESCRIPTION: Answer multi-line phone, type for 3 Managing Partners, order supplies and keep supply records for company, keep files updated. Use postage machine, scanner and send e-mails. Put together promotional packages for the managers to hand out for their seminars and business trips. Print booklets and bind them for handouts and mass mailings. EMPLOYER: Palmetto Hematology Oncology 380 Serpentine Drive, Suite 200 Spartanburg, S. C. 29303 POSITION: Receptionist/Secretary DATE OF EMPLOYMENT: August 7, 2000 – February 28, 2002 POSITION DESCRIPTION: Greets patients, checks them in, register each into computer. Notifies lab and nurses of patient’s arrival and sends the patient to the proper placed. Makes new patient charts and maintains old charts. Handles incoming telephone calls and provides what is needed. Schedules appointments and reschedules appointments when changes are necessary on computer. Checks laboratory sheets from the previous day to insure accurate notations. EMPLOYER: Spartanburg Regional Health Center Schedule Plus Department 101 East Wood Street Spartanburg, S. C. 29303 DATE OF EMPLOYMENT: April 1995 – August 7, 2000 POSITION DESCRIPTION: Schedule appointments for patients for radiological procedures to be done at the Regional Outpatient Center. EMPLOYER: Spartanburg Regional Health Center Radiation/Oncology Department 101 East Wood Street Spartanburg, S. C. 29303 DATE OF EMPLOYMENT: May 1991 – April 1995 POSITION Description: Reception/Front Desk. Greeted patients, answered phone, took messages, made appointments, put together patient charts, filed charts and x-rays. EMPLOYER: Ritz Carlton Hotel Vanderbilt Beach Road Naples, Florida POSITION: Secretary/Sales Office DATE OF EMPLOYEMNT: November 1989 – 1991 POSITION DESCRIPTION: Secretary for two sales managers in the Sales Office. Did typing, filing, answering phones, and scheduling times for groups to come to the Ritz for seminars, parties, etc. QUALIFICATIONS (1) (2) (3) (4) (5) (6) (7) (8) (9) Typing 73 wpm Computer Literate Multi-Phone Answering Skills Medical Terminology Professional Appearance Love Working with People Team Player 11 Years’ Experience Working in Medical Field Over 20 years experience in office operation skills SPECIAL AWARDS (1) (2) (3) (4) (5) Spot Light Award and patient and staff notifications of appreciation Seven Spot Light Awards at Spartanburg Regional in Schedule Plus Department Employee of the Month at Spartanburg Regional in Radiation Oncology Department Employee of the Month at Ritz Carlton Employee of the Year for Code Enforcement at the City of Fort Myers REFERENCES Mr. Mike Titmuss City Of Fort Myers, Florida 239-321-7950 Mr. Ron Giddings City Of Fort Myers, Florida 239-321-7961 Ms. Judy Cook Naples, Florida 239-593-9719 Mr. Terry Jolly City Of Spartanburg 864-596-2014 (W) 864-809-0549 (C)