ACTIONS ARISING FROM THE ALUMNI CONSULTATIVE GROUP (ACG) MEETING ON Friday 20 June 2014 Present: Mr Ian Forster, Mrs Pamela Stephens, Mr Antony Jones, Dr David Moffatt, Ms Sue Bevan, Dr Lorna Rozner, Mrs Helen Miland, Dr Savvas Papagiannidis. In Attendance: Mrs Melanie Reed; Ms Abi Kelly, Miss Tania Angelopoulos, Miss Anna Warren, Dr John Hogan, Professor Ella Ritchie, Mr David-John Mather, Mr Calum MacKenzie, Miss Claire Boothman (Students’ Union President – Elect). Apologies: Mrs Lesley Braiden, Professor Chris Brink, Professor Patrick Lavery, Mr Mark Scrimshaw, Dr Carolyn Teasdale. ITEM To receive a presentation, ‘Alumni Communications at Newcastle University’, delivered by Mrs Melanie Reed, Senior PR & Events Manager, Miss Tania Angelopoulos, Alumni Relations Manager and Mr David-John Mather, Communications Officer. ACTIONS/DECISIONS Noted: Melanie Reed commented upon why the University communicates with alumni. Highlighting that the department supports alumni by promoting benefits, providing career and networking opportunities, raising awareness of the University’s work, assisting in the development of the University, including strengthening links between University communities and former students and philanthropic donors. Tania’s presentation included the following: o The Alumni Relations team reaches its audience through an in house database which holds 185,000 records. o DARO’s NUGrad service, an online portal for alumni to update details and preferences, regain contact with friends, view ‘lost’ lists and event photographs. o The Alumni Association is promoted to new graduates through a welcome email, a bespoke edition of AlumNews, social networks, an advertorial in The Courier’s graduation edition and LinkedIn. o Examples of events held locally, nationally and internationally. o Cross-departmental communications, highlighting the Careers Service ‘Rise Up’ scheme which is available to all alumni via the team’s communications. David-John Mather talked about how the alumni team communicate with alumni, highlighting the annual alumni magazine, Arches which has a readership of 96,000 and is available in hardcopy and an online edition, the monthly electronic newsletter AlumNews, the website which showcases local, national and international events and a variety of benefits. Melanie Reed commented upon the future plans, developing new features for Arches, mobile apps, continuing to develop the use of social media platforms, development of the website, developing the alumni brand and developing the quality of the service provided to alumni. Ian Forster asked about the response DARO receive from our efforts. Lorna Rozner commented upon how we should bring the alumni community together globally. Minutes of last meeting Antony Jones asked about how we could sum up the Alumni Association in a 15 second elevator pitch. Melanie Reed commented that our aim is to ensure that graduates are reminded of the value of having a Newcastle University degree. Communicating messages and social responsibilities. Ian Forster asked about whether we are doing enough to publicise our work and providing examples of how current students and graduates have benefited from interaction with DARO. Ian Forster asked Claire Boothman about her awareness of the Alumni Association. Savvas commented that this is a primary failure in strategy that current students are unaware about benefits of being a graduate of Newcastle University apart from the services. Melanie Reed commented that our aim is to make people aware that there is a network. Savvas commented that we should be measuring impact of communications and this will give insights into what approach we should have. Antony Jones commented that students have a strong emotional attachment to the city. How do you capitalise on this? Actions: Discussion to be taken forward to the next meeting of the ACG including evaluation of communications impact. The minutes of the meeting held on 26th April 2014 were approved. Noted: David Moffatt met with the International Development Society (IDS) and discussed improving the presence of the International Development Alumni Association (IDAA) and IDS online. Marc Lintern, Director of the Careers Service to present at the next meet of the ACG in September. Noted: Composition of the new ACG group Discussion to be led by the chair, ACG election results were made public and are available Ian Forster. online. The vacant positions of the Chair and Deputy-Chair of ACG to be discussed at the first meeting of the new group in September. This was agreed by all members present at this meeting. Antony Jones proposed that if an ACG member would like to step down before the five year period is completed then the position will be replaced by the candidate with the next highest number of votes. This was agreed by all present at the meeting. Noted: Students’ Union President Update To receive a verbal report from Calum Mackenzie updated the group on: Calum Mackenzie, President o The History Room project work to catalogue archived Students’ Union. material. A curator is in post, she has decorated the room and plans to complete the Honours boards which are being commissioned. o General update to the Students’ Union- National Student Survey 16th nationally, 5th in Russell Group, Clubs and societies in top 5 in participations rates, 1million unique visitors to the Union this year. Matters arising from the minutes o Update on digitalization of the Courier and the redesign of Students’ Union website. o The Students’ Union have noticed change in student trends. The Students’ Union has responded by refurbishing the top floor of the Union into a study space with computer facilities and soft furnishings. This demonstrates the way in which the Students’ Union is shifting and its future direction. o The national trend in day time drinking amongst students has seen a decline and thus a loss in revenue. Therefore there will be a change in space allocation and the Mens Bar will undergo repurposing over the summer turning the bar into a more relaxed coffee shop style to give the space a dual use. o The campus is expanding and students do not necessarily have to come through the building. The Students’ Union has reacted by increasing digital communications; however recognise the need to remain in physical contact with its members. o A new IT project has begun after receiving a grant from the University. The Students’ Union are scoping requirements and selecting a provider. A new website has been launched which is integrated with a new database which can carry out targeted communications. Students’ Union Societies can also organise their society payments through this new database system. o Student Community Action Newcastle (SCAN) was awarded a grant via NUS to undergo a range of green projects. SCAN organised the reception at the House of Lords, all 25 projects attended. o The strength of SCAN in engaging students and in particular strong engagement with international students (30%-40% of international student population engaging). Ella Ritchie commented upon previous discussions regarding digitizing historic copies of the Courier. Previously discussed that a worthwhile project however digitizing would require funds/fundraising. The Editor of The Courier is unaware of the proposition to digitize archived copies of The Courier. John Hogan commented upon the importance of digitizing historic copies of the Courier as an important alumni resource. Antony Jones commented upon the shifting number of students living on campus and how to engage with Students’ Union. Calum Mackenzie commented upon behaviour forming and developing a range of programmes such as quiz nights, coffee house sessions identified to a particular night of the week. Actions: The Alumni Relations team to follow up with Ian Johnson, University archivist with regards to archiving The Courier. Members’ Update Noted: Savvas Papagiannidis- He has been involved in the following: o Vice-Chairman of the Business School’s Alumni Branch until February 2014 and involved in organising the Business School’s Convocation event. o Benefactors fund and working on a number of activities with Careers Service. o University Business To receive a verbal report from John Hogan, Registrar. DARO Update To receive a verbal report from Abi Kelly, Director of Public Relations and Interim Director of DARO. AOB Informally with the Business School’s Athens branch. Helen Miland commented upon how she would like to continue involvement where needed and has been involved in widening student participation. David Moffatt met with the new president of IDS who is keen to work with the Alumni Association and met with Anna Warren and David-John Mather to discuss development of the IDAA website. Sue Bevan is continuing her connection with University of Newcastle upon Tyne Graduates Society (North of England). Pamela Stephens is involved in the Student Initiative Fund, unfortunately a drop in applications due to the exam period. Lorna Rozner attended the funeral of Donald Gascoigne. Noted: John Hogan gave an update on the recent incident involving two Russian students that required evacuation of the INTO Building. One student has been charged with possession of bladed weapons and making explosives. Communication was a challenge but messages, predominantly on social media, aimed at reassuring people this was an isolated and unusual incident. The Bedson Teaching Centre is to be renamed the Barbara Strang Teaching Centre, after the University’s first female professor who began her time here in 1964. Emerging plans for INTO partnership in London. Students will be able to study a foundation programme through to a degree programme in London. It is part of the international strategy that students can study for a Newcastle degree in a number of locations. Student experience key as it will be different from that in Newcastle. INTO building close to Liverpool Street Station which provides a useful location for future corporate activity and holding alumni events. This will be a centre for students who wanted to live in London primarily but want a Newcastle University taught degree. Noted: Abi announced that the new Director of Fundraising is Teri Wishart- to join us on 8th September. Current Head of Campaigns at Edinburgh Napier. 14 years of experience in fundraising. Teri will be invited to the next ACG meeting. The Hatton Gallery Campaign was shortlisted for a THELMA award however did not win. US board annual phonathon aimed at supporting one student to study at Newcastle University for one year/two students for one semester. Five applications submitted and board in process of choosing recipient. Future Fund to feature in The Journal- £5.5 million to be raised to build a centre for childhood cancer at the University. The Journal is the media partner in this fundraising project and will promote it as a public campaign. Vice Chancellor’s Singapore trip on Monday 23rd June- high level alumni dinner at British High Commission, 20 alumni from Singapore. Ella Ritchie and Vice Chancellor to attend graduations of first cohort of medical graduates from NUMed. Noted: Tania Angelopoulos distributed a list of books that we would like ACG members to review. Date and venue of forthcoming meeting Anna Warren Alumni Relations Secretary Development and Alumni Relations 10th July 2014 Tania Angelopoulos commented upon Convocation Weekend282 graduates attending, 11 different countries represented. John Hogan thanked Ella for her contribution to the Alumni Consultative Group and commented upon Ella’s length of service and depth of understanding of the alumni community. Ian Forster said his farewell as chair and thanked the group for their support. Actions: ACG members interested in book reviewing should express interest to the Alumni Relations team. TBC