Suggested Readings on Leadership Blanchard, Kenneth, Ph.D. and Johnson, Spenser, M.D., The One Minute Manager, Berkeley Books, 1983. Block, Jay A., CPRW, and Betrus, Michael, CPRW, 2500 Keywords to Get You Hired, McGraw-Hill, 2003. Bramson, Robert M., Ph.D., Coping With Difficult People, Anchor Press/Doubleday, 1981. Brandenburger, Alan M. and Nalebuff, Barry J., Co-opetition, Doubleday, Broadwell, Martin, The New Supervisor – New Rolls, Addison-Wesley, Burley-Allen, Madelyn, Managing Assertively – How to Improve Your People Skills, John Wiley & Sons, 1983. Byhan, William, ZAPP – The Lighting of Empowerment – The How and Why, DOI Press Carr, Clay & Fletcher, Mary, The Manager’s Troubleshooter – Pinpointing Causes & Cures of Supervisor Problems, Prentice Hall Cohen, Herb, You Can Negotiate Anything, Bantam Books, 1980. Covey, Stephen R., The 7 Habits of Highly Effective People. Culligan, M. J. and Sedlacek, Keith, M.D., How to Avoid Stress Before It Kills You, Gramercy, 1980. DePree, Max, The Art of Leadership. Fournies, Ferdinand, Why Employees Don’t Do What They’re Supposed To Do – What To Do About It, McGraw Friedman, Meyer, M.D. and Rosenman, Ray H., M.D., Type A Behavior and Your Heart, Fawcett, 1974. Galford, Robert and Seibold-Drapeau, Anne, The Trusted Leader: Bringing Out the Best in Your People and Your Company, The Free Press, 2002. Gitomer, Jeffrey, Customer Satisfaction is Worthless Customer Loyalty is Priceless, Bard Press, Austion TX Giblin, Les, How to Have Confidence and Power in Dealing With People, Prentice Hall, 1986. Greenleaf, Robert K., On Becoming a Servant Leader, Jossey-Bass, Inc. Publishers, 1996. Greiner, Donna and Kinni, Theodore B., 1,001 Ways to Keep Customers Coming Back, Prima Publishing, 1999. Suggested Readings Page - 1 Hargrove, Robert, Masterful Coaching Fieldbook, Jossey-Bass/Pfeiffer, 2000. Harper, Ann & Bob, Self-Directed Work Teams – Real Time Direction, MW Corp. Harper, Ann & Bob, Team Barriers – Action For Overcoming, MW Corp. Kaine, Jack, Negotiations – Getting to Yes, Single Tape Series, National Seminars, Inc. Keirsey, David and Bates, Marilyn, Please Understand Me, Gnosology Books, Ltd., 1984. Kelly, Robert E., How to Be a Star At Work, Random House, 1998. Kouzes, James M., Posner, Barry Z., Credibility, Jossey-Bass Publishers, 2003. Kouzes, James M., Posner, Barry Z., Encouraging the Heart, Jossey-Bass Publishers, 2003. Kouzes, James M., Posner, Barry Z., The Leadership Challenge, Jossey-Bass Publishers, 1995. Lacey, Walt, Making Teamwork Work For You, Single Tape Series, National Seminars, Inc. Lerner, Harriett Goldhor, Ph.D., The Dance of Anger, Harper & Row, 1985. Lundy, James L., Teams, Dartnell Corporation, 1994. Maxwell, John C., Developing the Leader Within You, Thomas Nelson, 1993 Maxwell, John C., Developing the Leaders Around You, Thomas Nelson, 1995 Maxwell, John C., Becoming a Person of Influence, Thomas Nelson, 1997 Nelson, Bob, 1001 Ways to Reward Employees, Workman Publishing, 1994. Nelson, Bob, 1001 Ways to Take Initiative at Work, Workman Publishing, 1999. O”Neil, John, The Paradox of Success: A Book of Renewal For Leaders, Personnel Decisions, Inc., Successful Manager’s Handbook – All The Skills Needed. Peters, Tom, The Pursuit of WOW, Spears, Larry C., Insights on Leadership, John Wiley & Sons, Inc., 1998. Swets, Paul W., The Art of Talking So That People Will Listen, Prentice-Hall, Inc., 1983. Winston, Stephanie, Getting Organized, Warner, 1983. Winninger, Thomas V., Price Wars: How to Win the Battle For Your Customer Suggested Readings Page - 2