Student ID: Name: MCU International College • 99511 Operations Management • 2004 Fall • Mid-Term Exam • Y.-H. Chen, Ph.D. Academic and Professional Conduct exam policy: Using unauthorized notes, copying another student’s work, or providing another student with answers during an examination is a violation of the exam policy. Exam Instruction: Close books and notes. Exam time is 60 minutes. Please write your answers clearly in designated areas. You are allowed to use calculators and three pages of blank paper. PDA, laptops, and other types of computers are not allowed. There is a total of 20 multiple-choice problems. Please write out the correct choice below each problem number. Each problem is worth for 5 points with a total of 100 points. 1. 2. 3. 4. 5. 6. 7. The forecasting method which uses anonymous questionnaires to achieve a consensus forecast is: A) salesforce opinions B) consumer surveys C) the Delphi method D) time series analysis E) executive opinions Answer: C Page: 69 Difficulty: Easy In business, forecasts are the basis for: A) capacity planning B) budgeting C) sales planning D) production planning E) all of the above Answer: E Page: 66 Difficulty: Easy Which of the following smoothing constants would make an exponential smoothing forecast equivalent to a naive forecast? A) 0 B) .01 C) .1 D) .5 E) 1.0 Answer: E Page: 75 Difficulty: Medium Given an actual demand of 59, a previous forecast of 64, and an alpha of .3, what would the forecast for the next period be using simple exponential smoothing? A) 36.9 B) 57.5 C) 60.5 D) 62.5 E) 65.5 Answer: D Page: 75 Difficulty: Medium Which of the following possible values of alpha would cause exponential smoothing to respond the most quickly to sudden changes in forecast errors? A) 0 B) .01 C) .05 D) .10 E) .15 Answer: E Page: 75 Difficulty: Medium A manager uses the following equation to predict monthly receipts: Yt = 40,000 + 150t. What is the forecast for July if t = 0 in April of this year? A) 40,450 B) 40,600 C) 42,100 D) 42,250 E) 42,400 Answer: A Page: 77 Difficulty: Medium Which of the following is used for constructing a control chart? A) mean absolute deviation (MAD) B) mean squared error (MSE) C) tracking signal (TS) (Note:Both sides of the paper have exam problems.) Student ID: D) E) 8. 9. bias none of the above Answer: B Page: 93 Difficulty: Medium The two most important factors in choosing a forecasting technique are: A) cost and time horizon B) accuracy and time horizon C) cost and accuracy D) quantity and quality E) objective and subjective components Answer: C Page: 96 Difficulty: Medium Given the following historical data and weights of .5, .3, and .2, what is the three-period moving average forecast for period 5? Period 1 2 A) B) C) D) E) 10. 11. 12. 13. 14. Value 138 142 Period 3 4 Value 148 144 144.20 144.80 144.67 143.00 144.00 Answer: B Page: 74 Difficulty: Medium Given forecast errors of -5, -10, and +15, the MAD is: A) 0 B) 10 C) 30 D) 175 E) none of these Answer: B Page: 91 Difficulty: Easy Aggregate planning is capacity planning for: A) the long range B) the intermediate range C) the short range D) typically one to three months E) typically one or more years Answer: B Page: 541 Difficulty: Easy In doing “aggregate planning” for a firm producing paint, the aggregate planners would most likely deal with: A) just gallons of paint, without concern for the different colors and sizes B) gallons of paint, but be concerned with the different colors to be produced C) gallons, quarts, pints, and all the different sizes to be produced D) all the different sizes and all the different colors by size E) none of the above Answer: A Page: 542 Difficulty: Medium Aggregate planners attempt to balance: A) demand and inventories B) demand and costs C) capacity and inventories D) capacity and costs E) capacity and demand Answer: E Page: 544 Difficulty: Easy Which of the following would not be a strategy associated with adjusting aggregate capacity to meet expected demand? A) subcontract B) vary the size of the workforce C) vary the intensity of workforce utilization D) allow inventory levels to vary E) use backorders Answer: E Page: 546-547 Difficulty: Medium (Note:Both sides of the paper have exam problems.) 2 of 3 Student ID: 15. 16. 17. 18. In order to use the “level capacity strategy,” variations in demand are met by: A) varying output during regular time without changing employment levels B) varying output during regular time by changing employment levels C) (a) and (b) D) using combination of inventories, overtime, part time, and back orders E) all of the above Answer: D Page: 548 Difficulty: Medium In using the “chase strategy” variations in demand could be met by: A) varying output during regular time without changing employment levels B) varying output during regular time by changing employment levels C) (a) and (b) D) varying inventory levels E) all of the above Answer: B Page: 548 Difficulty: Medium In practice, the more commonly used techniques for aggregate planning are: A) mathematical techniques B) informal trial-and-error techniques C) (a) and (b) about equally D) simulation models E) linear programming optimization Answer: B Page: 550 Difficulty: Easy Inventory information for firm ABC: Inventory at the end of March, 1999: Expected demand during April, 1999: Production expected during April, 1999: 200 units 50 units 100 units What is the expected inventory at the end of April, 1999? A) 350 B) 250 C) 150 D) 50 E) none of the above 19. 20. Answer: B Page: 552 Difficulty: Easy Moving from the aggregate plan to a master production schedule requires: A) rough cut capacity planning B) disaggregation C) sub-optimization D) strategy formulation E) chase strategies Answer: B Page: 559 Difficulty: Hard That portion of projected inventory which enables marketing to make realistic commitments about delivery dates for new orders is: A) beginning inventory B) safety stock inventory C) available-to-promise inventory D) high margin inventory E) none of the above Answer: C Page: 561 Difficulty: Easy (Note:Both sides of the paper have exam problems.) 3 of 3