POSITION DESCRIPTION Position Title: Events & Volunteer Coordinator Reports To: Taranaki Centre Manager Hours of work 20 hours Tenure Permanent part-time – flexibility required Purpose of the Role, Whāinga te āhuatanga 1. To assist with coordination of annual Cancer Society of New Zealand flagship awareness and fundraising events in Taranaki i.e. Relay For Life, Daffodil Day and any other future events. 2. Identify and support community events and activities that aim to generate income for cancer research and our core Cancer Society services. 3. Assist with other income development initiatives that will increase members, donors, and volunteers to the Cancer Society. 4. Assist with the recruiting, training and coordination of new volunteers. 5. To work within the guidelines and policies established by the Divisional Leader Fundraising and Events and the Divisional Leader Volunteering. Key Relationships, Kī Whanaungatanga Internal stakeholders: Taranaki Centre Manager; Executive Committee; working groups; staff and volunteers; Central Districts Divisional Leader Fundraising and Events; Donor Mail Coordinator ; Central Districts Divisonal Leader Volunteering. External stakeholders: Large and small businesses, community/service groups; sports, arts and racing clubs; schools; early childhood centres; media; Māori and Pacific groups; government and nongovernment agencies. Our Values, Ngā Tikanga Integrity - We live what we teach, we do what we say we are going to do, we are trusted by the community and use every dollar wisely. Excellence - We strive to be the best at everything we do, we focus on delivering outcomes, we constantly look for ways to improve; we make a difference. Respect - We care about people; we provide judgement free services to everyone who needs them. Cancer Society Events & Volunteer Coordinator September 2015 1|Page Cancer Society of NZ Taranaki Centre Our Vision, Te Matakite To be the leading organisation dedicated to reducing the incidence of cancer and ensuring the best cancer care for everyone in New Zealand. Our Mission, To mātou koromakinga To improve community well-being by reducing the incidence and impact of cancer. Our Principles, Ngā Matapono Equity An independent and professional voice Cooperation & collaboration Evidence-based best practice Responsiveness and relevance Experience and Qualifications, Tautōhito Tohu Proven understanding and experience of fundraising and events management in the not-for-profit sector. Recognised qualification is preferred; significant work experience can substitute for a qualification. Experience with office administrative management. At least 1 year experience coordinating special events and fundraising. Adheres to the budget set forth by the Finance/Income Development Committee approved by the Executive Committee. Willingness to work extra hours as required. 2. Self-leadership and communication Excellent communication skills, including writing, proof reading skills, and speaking with attention to detail. Superior customer service ethic and high expectations for quality. Presents as mature, self-motivated, trustworthy and professional. Demonstrates a commitment to follow-through and deliver. Enjoys challenges, is flexible, and can adapt to change. Effectively organises work to achieve desired results. 3. Planning and organisation 1. Fundraising and events 4. Interpersonal influence, relationships and networks Excellent planning skills with event /project management knowledge and capability. Exceptional task and time management skills. Ability to coordinate multiple events /projects and delegate work activities. Ability to accomplish tasks with little supervision. Ability to make sound decisions, including being competent to achieve results over a range of projects and activities. Enjoys working with people, easily establishes rapport, and maintains effective working relationships in person, by phone, and email with professionalism. Demonstrates a willingness to proactively engage with and adapt Cancer Society Events & Volunteer Coordinator – Taranaki September 2015 2|Page Cancer Society of NZ Taranaki Centre 5. Creative & innovative behaviour to meet the needs of different cultures. Identifies key relationships that should be initiated or improved and then works at doing this by fostering trust and mutual respect. Establishes and maintains strong networks and partnerships to further the mission of the Cancer Society. Demonstrates an understanding of the principles of volunteer management. Experience in working with volunteers in a voluntary organisation is preferable. A sense of humour, and empathy when working with people coping with cancer. Acts honestly, ethically and professionally in all interactions. Thrives on being an active member of a team, and does not hesitate to offer to help others. Seeks and gives feedback constructively and responds positively to enhance own performance. Ability to combine creative and effective approaches to develop successful community based initiatives and mobilise resources. Proactive approach to solving problems rather than reacting to symptoms. Able to contribute to the long-term event planning of the Society. 6. Computer skills Proficient using the Microsoft Office 2010 - Word, Excel, PowerPoint, Publisher and mail merges; databases; email; web searches and social networking. 7. Drivers Licence Hold a current full NZ driver’s licence. Key Responsibilities and Tasks, Mahi Kawenga 1. To coordinate annual Cancer Society of New Zealand flagship awareness and fundraising events in Taranaki - Relay For Life, Daffodil Day and other future events. Expected Results Events are held annually. All events continue to strengthen as key annual awareness and major income generators for the Cancer Society. Meet annual fundraising targets determined by the Executive Committee. Meets annual agreed revenue targets for specific fundraising events. Event costs kept below industry benchmarks. Profile and reputation of the Cancer Means Events are planned and delivered using best practice event management. Actively recruit individuals, groups, and businesses to participate. Engage sponsors and event partners to keep event costs as low as possible Relay For Life team captains are well resourced and supported with training if required Coordinate volunteer committees/ coordinators in the planning and delivery. Organise event debriefs to evaluate and celebrate success. Assist with generating media stories for events. Cancer Society Events & Volunteer Coordinator – Taranaki September 2015 3|Page Cancer Society of NZ Taranaki Centre Society is enhanced. Continually update social sites. Events are aligned with Cancer Society policies and health promotion Works within FINZ guidelines. guidelines. Regular liaison with Divisional Leader Fund-raising and Special Events Volunteer committees and coordinators are engaged, have clear roles and expected outcomes. Media coverage achieved for all events and regular posts on social networking pages. 2. Identify and support community events and activities that aim to generate income for delivering our core Cancer Society services and for cancer research Community fundraising opportunities are identified, developed and maximised e.g. golf days. Other special events are financially successful and run in accordance with Cancer Society values and best practice guidelines. Work with businesses, community groups & service clubs, schools and families/individuals to support them to create and run income generating events/activities. Assist with developing business plans for all new special events. Partnerships with sponsors and other key individuals are developed and nurtured. Promote merchandise products. Increase in sales of Cancer Society products through events, partners and memberships. Assist with increasing the number of Cancer Society members, donors and volunteers and promote how their donations are making a positive difference. 3. Provide a pool of trained and available volunteers for the Taranaki Centre Expected results Recruit, select and train volunteers Means Appropriate volunteers are introduced into the organization. Orientations are run on a regular basis, and follow-up with possible volunteers is undertaken in a timely manner. Maintain an effective volunteering Health and safety training is in place for volunteers. resource with skilled volunteers available for all areas of the Taranaki Each area within the centre has trained and effective Cancer Society Events & Volunteer Coordinator – Taranaki September 2015 4|Page Cancer Society of NZ Taranaki Centre Centre volunteers. Ensure existing volunteers are working within the Policies and Guidelines Centre volunteers receive refresher training on policies and procedures on a regular basis. Maintain an effective volunteering database The volunteer database is continually updated and volunteer information maintained to a high standard. Any complaints of advocatory issues are following up in a timely manner. Advocate volunteering and concerns as appropriate client Volunteer recognition is maintained appropriately. Ensure volunteers are appropriately recognized and acknowledged within the Taranaki Centre Liaise with Volunteering Divisional Leader 4. General Cancer Society of NZ Taranaki Centre duties Expected Results Means Reports prepared and presented to committees as All reports are on time. requested. Manager and other team members Work closely with all staff and volunteers to learn their are supported as required. roles. Referrals to membership, donor and Actively participate and engage in team meetings, special volunteer programme and supportive events, planning and volunteer and other team care services. processes and activities. Attendance at local, divisional and Cover for reception and other staff while they are on other national meetings as required. leave as required. Overnight travel to Palmerston North and Wellington for meetings/training as required. Key performance Achievement of fundraising and event plan targets and outcomes. indicators High public awareness of the Cancer Society and our core services. Cancer Society is known as a leading charity. Growth in number of members, donors, volunteer & supportive care referrals. Centre manager & executive satisfaction with core service performance. Positive feedback from Cancer Society service and stakeholder evaluations - partners, clients & volunteers. Work towards achieving professional and personal development goals. Resources Access to Cancer Society vehicle for work purposes. Supervision, professional development & training opportunities. Cancer Society Events & Volunteer Coordinator – Taranaki September 2015 5|Page Cancer Society of NZ Taranaki Centre Regular performance review. Information technology; administration staff and volunteers; annual budget. Cancer Society Events & Volunteer Coordinator – Taranaki September 2015 6|Page