MINUTES OF THE TRUST BOARD MEETING IN PUBLIC Held on Wednesday, 7th October 2015, 9.30am to 12.30pm Austen Seminar Room Shirley House, Croydon University Hospital Present Voting Michael Bell John Goulston Jayne Black Azara Mukhtar Nnenna Osuji Godfrey Allen Louise Cretton Steve Corbishley Dr James Gillgrass Mike Bailey Hannah Miller Chairman Chief Executive Officer Chief Operating Officer/Deputy Chief Executive Officer Director of Finance Medical Director Non-Executive Director Non-Executive Director Non-Executive Director Non-Executive Director Non-Executive Director Non-Executive Director (MBe) (JG) (JBl) (AM) (NCO) (GA) (LCr) (SC) (JGi) (MBa) (HM) Present Non-Voting Michael Burden Jamal Butt Lisa Chesser Helen Astle Director of Human Resources & Organisational Development Associate Non-Executive Director Director of Planning and Informatics Director of Quality Assurance & Governance (MBu) (JBu) (LCh) (HA) In Attendance: Marcia Marrast-Lewis Mike Hayward Dr Nicola Beech Committee Secretary Deputy Director of Nursing [In place of Michael Fanning] Consultant Oncologist [for item 7] (MML) (MH) (NB) Apologies Michael Fanning Director of Nursing Midwifery and Allied Health Professionals (MF) 15/208 Welcome and Apologies The Chairman welcomed Board members, staff and members of the public to the meeting and recorded his thanks to Steve Ebbs the former Medical Director who retired in September. MBe formally congratulated NCO on her appointment as the Medical Director and welcomed her to the Board. MBe also welcomed Hannah Miller to the Board as a new Non-Executive Director. Apologies were received from Michael Fanning Director of Nursing, Midwifery & Allied Health Professionals The Chairman confirmed that John Thompson, Non-Executive Director who had been appointed in 2013, had completed his term of office; MBe expressed his thanks on behalf of the Board to John Thompson for his work and commitment to the Trust during his time as a Non-Executive Director and as the Chair of the Finance & Performance Committee. 15/209 Declaration of Interests No interests were declared that related to the business discussed at the meeting and there were no further declarations of interest beyond those already noted in Board Minutes Part One 7 October 2015 Page 1 of 11 the Register of Interests. 15/210 Chair’s actions Contracts Awarded in excess of £25,000 AM updated the Board on Chairs action taken since the last meeting. Company Detail Total Contract Value Norland Managed Services Ltd Mayday House Boiler Works £220,231 Allocate Software Ltd 5 year annual support and maintenance fee for NHSP interface and Cloud Hosting Services £173,700 Use of Trust Seal The Board received and accepted the report on the Use of the Trust Seal. 15/211 Minutes of the last meeting Minutes of the meeting held on 29 July 2015 were considered and agreed as an accurate record. 15/212 Matters Arising/Action Tracker It was noted that all items on the Action Tracker have been completed. 15/213 Chief Executive Officer’s Report JG presented his report highlighting the recent CQC inspection, the executive appointments of Helen Astle to Director of Quality Assurance and Governance and Hannah Miller as a Non-executive Director. The report gave details on the Patient Safety week, the Annual General Meeting which took place in September 2015 and extended an open invitation to all members to attend the Trust’s first ‘Croydon Conversation’ on 27th October 2015. The report summarised progress on the Emergency Department Decant which will see the re-location of the Accident & Emergency Department in November, followed by the commencement of the construction of the new Accident and Emergency department scheduled for completion in 2017. JG talked through a presentation on the findings of the Chief Inspector of the Care Quality Commission (CQC). Their findings concentrated on 3 key areas, Children’s Community services; Adult Community services and the Hospital. JG explained the CQC scoring system used to assess the Hospital and Community Services and gave details on where significant improvements had been achieved since the last inspection. JG noted that 13 areas were identified as delivering ‘outstanding’ practice, with 4 “must do’s” to improve. Overall the Trust achieved a ‘required improvement’ score. JG noted that out of CQC’s 5 domains, Effective and Caring were rated as ‘good’, which represented a significant improvement since the last inspection and which clearly demonstrated the commitment of staff at the Trust. JG advised that many of the areas that were identified as ‘requires improvement’ fell marginally short of a ‘good’ rating which indicated that improvements would be relatively easy to achieve. JG listed some of the areas that were ranked as good as well as the areas that required improvement. It was noted that the Trust was criticised on mandatory training where a target of 90% compliance was not achieved. JG Board Minutes Part One 7 October 2015 Page 2 of 11 assured the Board that staff would continue to embed good systems around clinical governance and risk management, continue with the programme of refurbishment of theatres once the necessary capital investment was secured and drive the programme of mandatory training. In terms of when the next CQC Inspection would take place, JG explained that the CQC could take up to 2 years before the next planned inspection was carried out, but could at any time carry out a random inspection. JG explained that as the Trust was moving to a new model of care in medicine and the building work of the new emergency department, it would most likely prompt an earlier inspection. Details of the Chief Inspectors report would be made available on the Trust’s website by a link to the report on the CQC’s website, accessible by the public as well as NonExecutive Directors. JG confirmed that local Councillors had enquired about the Trust’s financial position and asked how long it would take for the Trust to move from a ‘required improvement’ rating to a ‘good’ rating. JG explained that in theory the financial position should not impact negatively on the performance of staff. He acknowledged that operational pressures could prevent staff from attending training and therefore operational issues rather than the financial situation would hinder progress. A reduction in staffing levels to manage financial resources could negatively impact on care standards. JGi asked if the CQC would give any warning before the next planned inspection. JG advised that the Trust would receive a 6 months warning in advance of the planned inspection, but that the CQC was still at liberty to carry out a random inspection. JGi asked what could be done by way of preparation for a random inspection. JBl confirmed that the issues raised in the Inspectors report have been considered and there were a number of ways in which the Trust would ensure it was prepared for an unplanned inspection. These ranged from continuing with executive walk rounds to carrying out mock inspections. JBl confirmed that that it was important to create a culture of inspection so that staff did not become complacent and that a state of readiness was maintained. LCr noted that the CQC Quality Summit had recently taken place and asked if there had been a positive response by stakeholders to share responsibility for the improvements that were needed. JG explained that external stakeholders including Councillors, the Chair of the Scrutiny Committee and members of the Clinical Commissioning Groups attended the Summit and were pleased to support the Trust achieve improvements. In addition the Director of Health Education South London also pledged to support the organisation secure highly trained Health Care Assistants by assisting with training needs. MBe agreed that 2 years was the likely timetable for the next inspection but the CQC have suggested that they would like to come back before then. SC asked if an action plan would now be developed to give more granularities with the monitoring of progress. JG confirmed that the Quality Experience and Safety Programme (QESP) is being refreshed and would link to the Inspection report. The QESP programme of work would be formally submitted to the Board for approval in December 2015. 15/214 Patient Story – Acute Oncology Service The Board welcomed Dr Nicola Beech, Advanced Nurse Practitioner/ Lead for Acute Oncology Service. NB informed members that she had been employed with the Trust as a nurse practitioner since 2012 promoting the Board Minutes Part One 7 October 2015 Page 3 of 11 new cancer service for the care of cancer patients in an Acute Trust setting. NB talked through the structure of the service advising it comprised of 1 ANP, 1 CNS (clinical nurse specialist), 2 par time medical oncologists and one full time administrator. Members heard that establishing a wellresourced team made a significant difference to services that can be offered to patients. NB explained that the Service sees patients with a known cancer diagnosis and those with suspected cancer. The team provide face to face assessment and support to 750 in-patient referrals per year, triaging treatment so patients receive the right treatment in the right place. Positive outcomes result in a reduction in the length of stay and significant cost savings to the Trust. NB confirmed that the Service could take direct referrals from cancer centres so that patients don’t have to go through the Emergency Department and if patients are seen earlier in an ambulatory setting they can move through the pathway quickly. NB stated that referral waiting times for patients with urgent suspected cancers have reduced over the past 18 months which has made a significant difference to cancer patients with positive outcomes. Further engagement with Clinical Commissioning Groups has been sought and the service has been shortlisted for rolling out as a national programme so that cancer patients can receive a diagnosis at stage 1 and 2 instead of stages 3 or 4. Patients have expressed a willingness to work closely with the Cancer Service to increase patient satisfaction. The Board were shown a video on the Acute Oncology Service entitled “Putting Patients First”. LCr asked what developmental plans would be implemented over the next 12 to 36 months. NB explained that increasing nursing support was particularly challenging to improve the level of nursing care to cancer patients together with improved service development. JGi asked how aware were GPs of local cancer services and how the service related to 2 week rules in place. NB confirmed that GPs were aware of local services and that NB had also joined the CCG Early Diagnosis Group with a view to strengthening pathways. The Service also had plans to develop an early diagnostic telephone service to be piloted imminently. NB assured the Board that current NICE Guidelines have provided a framework which accords with much of what the GPs already do. However more complex issues would require a more strategic and planned process and on-going work with GPs was still in progress. MBa asked if skilled nurses contacted patients or the referrer first when radiology reports with red flags were received. NB stated that nurses would always attempt to contact the referrer first however if there was a need to approach patients the Referrer would be informed. NB added that currently the service was a Monday to Friday service but there was a desire to ensure 7 day access to information and support. This would require coordination with other services. JG stated that as part of the South West London Cancer service there was an opportunity to develop a cancer vanguard site collaborating with the London Royal Marsden noting that Croydon was the only Borough where patients had to travel to receive chemotherapy and that such a vanguard would provide an opportunity to develop a locally run chemo service. NCO Board Minutes Part One 7 October 2015 Page 4 of 11 agreed that the Royal Marsden would be a very helpful partner to develop chemo service on site. On behalf of the Trust Board MBe thanked NB for her attendance at the meeting noting with interest the importance of subject matter and the valuable work carried out by the Team. NB left the meeting QUALITY 15/215 Quality & Clinical Governance Committee – Minutes of the meetings held on 18th June and 18th July 2015 GA presented the minutes of the Quality & Clinical Governance Committee meetings held on 18th June and 18th July 2015. 15/216 Report of Quality & Clinical Governance Committee meeting held on 17th September 2015 GA provided a verbal report of the Quality & Clinical Governance Committee meeting which took place on 17th September 2015. GA advised that the Committee received and discussed the Annual Report of the Palliative Care Team and the report of the Local Supervisory Audit. GA highlighted the contents of the report which discussed the activity of the Palliative Care Team from 1st April 2014 to 31st March 2015, noting that the report would be presented to the Board at the next Public Board Meeting in December. GA summarised the Local Supervising Authority (LSA) Annual Report which outlined the work carried out by the Supervisor of Midwifery Practice and the outcome of the LSA Audit carried out during the week of 15th June 2015. GA confirmed that all standards had been met for the first time in Croydon which endorsed the continued improvement of the maternity services at the Trust. 15/217 Quality Experience & Safety (QESP) Update HA summarised the report on the progress of the Quality Experience & Safety Programme (QESP) advising that the QESP will be revised following recommendations received from the CQC’s inspection report as well as the outcome of the Quality Summit which took place on 2nd October 2015. HA confirmed that the QESP would be revised in in 2 phases, phase 1 would incorporate lessons learned from the CQC inspection and phase 2 would see the implementation of a governance structure to monitor and track progress through the Operational Delivery Group on a fortnightly basis. HA confirmed that the agreed QESP action plan will be presented to the Trust Board for final approval in December 2015. HA agreed to drive the action plan forward to make sure progress is achieved. HA referred the Board to Appendix A of the report, where the most important actions were detailed noting the importance of engagement with directorates and assuring the Board that directorates would be supported through the process by the Corporate Governance Team to improve clinical governance across the Trust. JG advised that directorate action plans would be integrated and cross referenced to form the basis of a single action plan. JBl confirmed that the action plan would need to be incorporated as ‘business as usual’ (BAU) in the directorates to ensure delivery. LCr expressed her hope that this would build the confidence of the Trust and the staff so that the culture is transformed and becomes engaged in the programme of improvements. It was agreed that a fully updated QESP would be completed for consideration and approval at the next Board meeting in December 2015. The Board noted the report. Board Minutes Part One 7 October 2015 Page 5 of 11 Action Update QESP to incorporate CQC recommendations and directorate action plans to form a revised QESP for consideration and approval at the next Board Meeting. 15/218 Trust Quality Report MH summarised the Trust Quality Report noting that the report underlined the achievements made by the Trust which has been reflected in CQC report in relation to the “good” rating achieved in the ‘Caring’ domain. MH explained that the Trust had undertaken a total of 61 quality rounds which represented a 17.3% increase from the previous reporting period. Areas RAG rated as red will be addressed at Nursing Boards, and directorates are working with operational teams and matrons to improve quality across the wards. MH confirmed that the Listening into Action (LIA) programme of work has made a significant difference in the organisation particularly on Visible Wednesdays. In relation to the ‘Safe’ domain MH advised that the Trust achieved safe staffing levels based on patient need during the months of June and July 2015. MH added that despite the challenging nurse recruitment campaigns the Trust achieved the best recruitment levels for 2 years with fill rates at 98.52% in June and 97.8% in July. Croydon Health Services (CHS) when benchmarked against other South West London Trusts was second behind a SW London District Hospital in terms of its safe staffing position in the month of June 2015. MH confirmed that through the efforts of LIA there was a consistent reduction in the incidence of pressure ulcers and a reduction in catheter infections. In terms of Clostridium Difficile Infections there had been 2 further incidents which brought the Trust’s total up to 12 against a trajectory of 16. MH confirmed that the Trust has an action plan in place and was supported by Public Health England as well as a good Infection Control team to address the incidents of hospital acquired infections. MH stated that under the ‘Responsive’ domain the Trust can now demonstrate that all services across the organisation are using the Friends and Families Test (FFT) however improvement is required in both A&E and Outpatients to improve response rates. MH highlighted improvements made in the Complaints Department culminating in the revision of the Trust Complaints Policy to incorporate learning. NCO talked through the Mortality Report noting that the hospital was performing as expected with outliers in cardiac dysrhythmias which would be audited to ascertain reasons. NCO advised mortality for acute bronchitis was double the expected rate and that Imperial College would review this, adding that the mortality lead had taken an initial look at respiratory diseases at the hospital, which revealed there was a lower bronchitis rate but a higher pneumonia rate, which carried a higher mortality rate. Review of this work was on-going. NCO confirmed a total of 7 serious incidents and no never events for the reporting period. VTE risk assessments stood at 87.25% which was above the national figure of 86.02%. In terms of medication safety, NCO advised that a review of incidents by patients and type would be carried out to ascertain reasons for errors. Quarter 2 was similar to Quarter 1 but was moving at pace with increased reporting on Datix. NCO noted that the reporting system was improving with increased training for staff. JBl queried the rate of medication errors asking if they were connected to nursing levels on wards. MH confirmed that medication errors were discussed at the monthly matrons meetings however NCO confirmed that errors were investigated and it was ascertained that there was no correlation between medication errors Board Minutes Part One 7 October 2015 Page 6 of 11 and nursing levels. NCO also stated that although it appeared that medication errors had increased, it was the actual reporting that had increased which was a positive action. JBl observed that data related to discharges was not visible on ward’s white boards and asked if this could be incorporated into the quality rounds. MH confirmed that the “perfect ward” initiative was in place which would provide an opportunity to expedite discharges before 11:00 am and that work through LiA would provide opportunity to roll this initiative out across all wards. JGi asked how well information acquired through the quality rounds is being aligned with and CQC recommendations. MH confirmed that the quality rounds were not only a dynamic process but also work in progress. MH confirmed that it was recently recognised that patients should be involved in quality monitoring and the Improving Patient Experience Committee would be taking this forward. SC queried in terms of safer staffing, how serious a red RAG rating was on the ward dashboard. MH explained that there was a set of safety measure that are reviewed a daily which represented a snapshot of nurse staffing levels. This is undertaken each morning to enable the redeployment of staff to wards with staff shortages which reduces the RAG rating from red to amber or amber/green. MBu stressed that an amber ward is safe in relation to the acuity of patient. Reporting first thing in morning moves RAG ratings significantly by mid-morning. LCr asked if safe staffing is maintained by overstaffing. MH explained that specialing has driven the amount of nurses needed but the TDA was in the process of looking at the way Trusts use Specials to ensure best practice. In relation to Duty of Candour, MBe suggested that this should be a regular feature in the Quality Report and should also include recommendations. The Trust Board noted the Quality Report. 15/219 Update on the Emergency Department Redevelopment JBl updated the Board on progress of the operational planning and structural works for decanting the Emergency Department in readiness for the re-build of the new Emergency Department. JBl confirmed that project plans have been discussed at various Project Boards and groups and preparations were in progress to carry out the decant on 8th November 2015. JBl confirmed the refurbishment of Kenley 2 ward had been completed to accommodate the observation ward. The Discharge Lounge had moved and was working well in its new location. JBl added that IM&T was progressing well and that a mapping exercise was coming to an end where all equipment was now mapped to its new location. JBl informed members that a number of table top events and external events had also been carried out by way of preparation and the clinical teams would put into practice patient pathways with scenarios around major incidents and patient arrests in corridors. The local CCG have registered their support for ambulance diverts to surrounding Trusts who will also support the decant. JBl confirmed that the decant was scheduled to take place on 8 November barring any major incident and could take up to 5 hours to complete. JGi asked as the Non-Executive Director lead on the Programme Board, for reassurance on all the work that was in progress and whether any concerns have been identified. JBl explained that the main concern related to contractual issues, confirming that discussions around elements of the contract were still in progress. She would update the Board when these issues are resolved in 2 or 3 weeks but it was not expected that these would hinder building works. GA stated that information in relation to the Emergency Department decant should be readily available to the public and should also be updated through Board Minutes Part One 7 October 2015 Page 7 of 11 Communications. JG provided assurance that the Communications Team were leading this but that there was also an opportunity to recruit some extra volunteers to assist with the public on Decant Day. MBe asked if a clinical triage would be in place rather than the administrative one. NCO confirmed that the Trust was moving to a clinical model. JBl also confirmed that volunteers were engaged with the process and were ready to help on the day. JBl stated that the 3rd week of October which was school half term holiday had been identified as a date to carry out a small version of a ‘safer faster’ week and it was agreed with the CCG that the final week of October would be used to carry out a 7 day ‘safer faster’ week. JGi noted that it was very important to consider security because of the different ways that patients would access the hospital and the Emergency Department through the Woodcroft Road entrance and therefore recommended all staff should be conversant with the new entrances and layout around the hospital. The Board noted the ED planning process and the contractual position of the Trust in relation to the Guaranteed Maximum Price. 15/220 Major Incident Plan JBl presented the Trust’s Major Incident Plan noting that the plan was essentially the same plan ratified by the Board in September 2014 subject to 3 amendments as noted. It was agreed that the Plan would not require any further updating to accommodate the ED decant. The Board noted the Plan. Resilience Plan JBl presented the final draft of the Operational Resilience and Capacity Plan. JBl explained that the Plan ensured the Trust maintained normal business during the winter period. JBl confirmed that the Plan had undergone a table top exercise to test its efficacy. She talked through the issues in relation to the Plan in particular discharge and work around the “golden patient” model. JBl advised that a review of pathways was undertaken and it was noted that the implementation of the Rapid Access Unit (RAMU) would make a positive impact on patient flow. JBl confirmed that the Plan had been scrutinised by the Finance & Performance Committee and the Chair of the Committee confirmed that various drafts had been presented. JG stated that surgical assessments should be working as part of resilience team while LCr stated that the Resilience Plan would need to achieve budgeted targets which would pose a challenge. JBl talked through the completion of the Edgecombe Unit stating that it represented a real change in clinical models which would have a positive effect on the way services were delivered. It was a joint post between Croydon University Hospital and CCG teams which was driven by considerable effort and organisation. The Edgecome Unit would provide an ambulatory area and also accommodate an outpatient facility so that the frail and elderly could be seen in one area. JBl added that although a dedicated Acute Medical Unit (AMU) was replaced by 12 beds, it was anticipated that patients would benefit from an improved experience and that this model should see a reduction in the length of hospital stays. NCO expressed her enthusiasm for the new model of care, stating that it would help patients avoid the need to be admitted into hospital and provide a safety net for patients who are ready for discharge. HM asked if some medical assessments would move away from hospital, i.e. care homes or in the community. JBl confirmed that this was the first stage of patient pathway redesign in the hospital and the next stage would look at community services as part of the Resilience Plan. JGi asked what steps would be taken to measure the outcomes. JBl Board Minutes Part One 7 October 2015 Page 8 of 11 explained that there were key performance indicators in place to measure performance which would be monitored and reported back to the Board, The Board noted the Resilience Plan. Action Report to the Board on Resilience Plan performance against KPIs. GOVERNANCE 15/221 Minutes of the Meeting of the Audit Committee Held on 20th May and 15th July 2015 SC presented the minutes of a meeting of the Audit Committee which took place on . SC advised that the minutes recorded discussions largely around the Annual Report and Accounts. 15/222 Report of the Audit Committee meeting held on 16th September 2015 SC talked through a verbal report of discussions which took place at the meeting of the Audit Committee on 17th September 2015. SC recounted discussions on how the Trust could progress issues raised at previous meetings, in particular, how Internal Auditors would carry out a stocktake on recommendations. SC advised that a report on a deep dive in relation to the Information Commissioner’s audit and report was considered and the Internal Auditors briefing report on cyber security was also discussed. The Committee considered issues on the outcome of the off-payroll review and how the Trust monitored these transactions. The Committee discussed in detail and, also agreed, the Audit Committee’s annual report. 15/223 Corporate Risk Register and Board Assurance Framework HA talked through the Corporate Risk Register dated 22 September 2015, advising it was a snapshot of the Trusts corporate risks taken on one day but the document itself was a dynamic document subject to change and amendment by risk owners. HA advised that there were 27 risks noted on the corporate risk register of which 13 were overdue for review. HA talked through the methods employed to capture and report risks noting that there were a number of risks to review and a number still in a ‘holding area’ awaiting review. Risks requiring validation, still needed to be considered but queried whether those risks should be reported to Board. HA reminded members that it was agreed at the last Board meeting that overdue risks be reduced by 20% by November and to date a reduction of 4% has been achieved. The Governance team would therefore work closely with directorates, and rekindle discussions with lead directors to achieve the agreed target. HA confirmed that the risk relating to Core Skills training was escalated, noting the risk to the reputation of the Trust. PERFORMANCE 15/224 Finance & Performance Committee minutes of the meeting held on 7th July 2015 and 12th August 2015 LCr presented the minutes of the meetings of the Finance & Performance Committee dated 7th July 2015 and 12th August 2015. LCr advised that the meeting in August was an extra meeting as it was agreed that the gap between the meeting in July and September was too long to keep on top of the Trust’s financial position and performance. Board Minutes Part One 7 October 2015 Page 9 of 11 15/225 Report of the Finance & Performance Committee meeting held on 29th September 2015 LCr talked through a verbal update of the meeting of the Finance & Performance Committee which took place on 29th September noting that a full and detailed discussion took place on the Trust’s financial position. LCr informed the Board that Non-Executive Directors voiced their challenge with regard to the implementation of financial controls and operational measures to meet the Trust’s revised financial targets together with the discussion on the proposed Agency Nurse Staffing Cap by the TDA designed to cap spending on agency nurses nationally. The Committee discussed the shortfall in QIPP targets and the issues around non-compliance of Core Skills Training and PDRs. LCr noted the discussions on the Emergency Department decant and Operational Resilience. JG updated the Board on the meeting of the Financial Recovery Board which followed the Finance & Performance Committee on 29th September 2015. JG advised that the meeting agreed a number of actions to enable QIPP to meet its £10.5m target and discussed the actions that still remained to achieve a stretch from £10.5m to £12.5m. JG confirmed the development of key actions to manage pay spend, such as specialing which could involve a radical change whereby carers could come into hospital rather than paying for specialing. Other initiatives were discussed, in particular an embargo on administrative and clerical staff. JG confirmed that a revised plan would be sent out to the Board the following week for consideration. LCr noted the change in date for the next Finance & Performance Committee on 27th October 2015. 15/226 Finance Report Month 5 AM talked through the Month 5 Finance report noting that it was discussed at the Finance & Performance Committee on 29th September 2015. AM advised that the Trust had realised a year to date adverse variance of £2m against a planned deficit of £14.8m. Income had over-performed by £0.7m with the main driver for the overspend being pay. However this would be positively impacted with the implementation of stricter controls. AM confirmed that a revised financial plan has been submitted to the TDA and a response was still awaited. AM informed members that the pay overspend was driven by temporary staffing and overestablishment and in particular agency nurse spending used to pay for specialing on resilience wards which were open longer than expected. A large element of the over-establishment was limited to specialling. In relation to QIPP schemes, AM advised on the slippage but advised that there were plans in place to address this. SC asked for further detail on the precise nature of cash releasing reserves. AM confirmed that it was a budgetary reserve. MBe extended an invitation to all of the Non-Executive Directors to attend the next Finance & Performance Committee on 27th October 2015 to seek assurance around the revised financial plans. The Board noted the Month 5 Finance Report. 15/227 Performance Report Month 4 LCh summarised the Month 4 Trust Performance Report confirming that this report was considered at the recent Finance & Performance Committee. LCh highlighted key areas of the report noting: The Trust performed well across 4 of the 5 domains The A&E 4 hour waiting times were met in the month of July The Trust exceeded the Referral to Treatment (RTT) targets Cancer waiting times have met targets in seven out of eight Cancer Waits Standards Areas requiring improvement included: Board Minutes Part One 7 October 2015 Page 10 of 11 Friends and Family Test response rates in A&E and outpatients; Core Skills training compliance. MBu observed that staff needed to implement urgent action around their Core Skills training, which has negatively impacted on the overall rating received from the Care Quality Commission. The Board noted the report. 15/228 Business Planning. It was agreed that the paper on the Progress against 2015/16 Business Plan was deferred to the next meeting of the Trust Board in Public. 15/229 Board Forward Plan The Board received and noted the Board Forward Plan. MBe requested that all Committee annual reports should be made available for consideration by the Board at the meeting scheduled to take place on 9 December 2015. Chairs should liaise directly with the Director of Quality Assurance and Governance with regard to the format of the report. 15/230 Any Other Business None 15/231 Date and Time of Next Meeting Wednesday, 9th December 2015 at 9.30am. 15/232 Questions from the Public Graham Cross a service user conveyed his thanks to Jayne Black for the notification of the re-opening of the hydro pool which is now up and running. JBl confirmed that a formal opening ceremony was yet to take place. Mr Cross also thanked staff in A&E for care received by his son who attended in August stating that service was very good. Mr Cross also queried whether new signage indicating the new entrance for the A&E department would be erected, JBl confirmed that there would be new signs all over the hospital and additional parking for patients would be made available in the staff car park in Woodcroft Road. There being no further questions from the Public the Chairman brought the meeting to a close. 15/233 Resolution: Under the terms of the Public Bodies Act the Board resolved to exclude the public from the remainder of this meeting by reason of the confidential nature of the business to be transacted. _____________________________ Michael Bell, Chairman Board Minutes Part One 7 October 2015 Date____________________ Page 11 of 11