Central New Jersey Marketing/Public Relations Plan Communications Plan 2005 The main objective of the communications/public relations program in support of the TWC-CNJ will be to raise awareness among the community of a new cancer center offering support services to Central New Jersey people with cancer and their families. Garnering the local media’s attention to disseminate our messages will be at the root of this program; however, other targeted audiences may be reached via other tactics/venues. TWC-CNJ will execute a campaign that uses different angles and news hooks to reach its various targeted audiences and the local media. The common theme of the public relations program will highlight TWC’s philosophy – Patient Active model – while encouraging individual/corporate contributions and volunteerism – and participation/enrollment from people with cancer and their families. The following provides detailed communications/public relations recommendations to continue the momentum of the opening/launch of TWC-CNJ and recommended tactics to sustain the energy through 2005. Situation Analysis On Feb. 9, 2002, TWC-CNJ received its charter from TWC and is now known as The Wellness Community of Central New Jersey (the only affiliate of TWC in the New York-New Jersey area). A Board of Trustees of seventeen committed individuals from many areas of expertise is in place with a Professional Advisory Board comprised of twenty five members including oncologists, surgeons, social workers, nurses and psychiatrists. TWC-CNJ doors opened on November 8, 2004 and programming began. TWC-CNJ will continue to penetrate and educate the media, local hospitals, cancer centers, faith based groups and the community at large to inform them about the programs in place and those planned for the future which offer education, support and hope to cancer patients and their families. Stated Commitment The Wellness Community of Central New Jersey (TWC-CNJ) is committed to helping people with cancer and their loved ones by providing cost-free, professionally led programs of emotional support, education, and hope as an integral part of medical care and treatment. 1 How will communications/public relations support this goal? Communications Objectives Create/raise awareness of TWC-CNJ and its offerings to the community, encouraging people with cancer and their families to participate in the programs. Differentiate TWC-CNJ from other cancer support agencies in the area and communicate ways in which the agencies collaborate. Position TWC as the gold standard of excellence in psychosocial programs for people with cancer and their families. Raise awareness among financial supporters and the media to continue to secure funding to keep our doors open. Communications Strategies Develop a targeted media strategy with tailored news hooks (i.e. use local angles) geared towards raising the press’ interest and securing coverage in the local newspapers or other vehicles. Identify news of interest that will keep TWC-CNJ “in the news” (i.e. announcements of board members, new programs, new grants, etc.) Use TWC-CNJ’s Newsletter as vehicle to reach targeted audiences. Publicize national program’s research and recognition to strengthen credibility at the local level Partner with other community groups or TWC chapters (i.e. Philadelphia, Lehigh Valley) to leverage visibility in the community. Work with facilities and Todd Stires on PR articles that highlight the contractors working on the Johnson House, emphasizing their generosity and their motivation. Officially announce TWC-CNJ New Location upon completion of the Johnson House. Target Audiences Local media (i.e: The Courier-News, Home News Tribune, Asbury Park Press, the Star-Ledger [and its local bureaus], The Times, The Trentonian, The Recorder etc.) People with cancer and their loved ones in Morris, Middlesex, Hunterdon, Somerset, and Mercer counties Healthcare professionals o Oncologists o Oncology Nurses o Radiologists o Select Emergi–Care Centers o Health Departments o VNA’s/Hospice o Others Cancer Centers in Central NJ o Morristown- Carol G. Simon Center o Cancer Institute of New Jersey o Hunterdon Cancer Center o Reach beyond the NJ facilities; i.e. Columbia Presbyterian, Sloan Kettering, NYC facilities. Other Cancer Support Agencies o American Cancer Society o Susan G. Komen Foundation o Breast Cancer Resource Center in Princeton 2 o CancerCare o Cancer Hope Network o Guilda’s Club o National Cancer Organizations: i.e. Ovarian Cancer, Leukemia/Lymphoma Society o Y-Me o Us Too o Sister’s Network Social Service Agencies o Catholic Charities o Red Cross o YMCAs o United Way o All agencies who have direct contact with individuals in the community Community Groups o Assisted Living Facilities o Women’s Organizations (i.e. Junior League, Profession Clubs, etc.) o Rotary o Knights of Columbus o Senior Citizen Groups o Other Miscellaneous Organizations/Clubs Faith Based Groups o Temples o Churches Schools Supporters o Local Industry o Friends o Other Professionals Corporate outreach o Contact HR departments and educate them about TWC-CNJ and how their employees can benefit from programs as well as volunteer time, talent and dollars. o Work closely with Strategic Gifts Group to develop a plan. Key Messages TWC-CNJ is dedicated to helping people with cancer and their loved ones by providing cost-free, professionally-led programs of emotional support, education, and hope as an integral part of medical care and treatment. TWC-CNJ will complement existing treatment from hospitals, doctors and cancer care facilities in a “home-like” setting. TWC-CNJ is designed to be part of the standard of care for people with cancer by providing the gold standard of excellence in psychosocial services, support and educational programs in Central New Jersey in an environment that fosters hope. TWC-CNJ is part of a national not-for profit organization that offers a unique support group designed to encourage cancer patients to be “Patient Active,” which can help them become more effective partners with their health care team. 3 Program Tactics 1) Press Material Development Review existing TWC-CNJ materials and develop a press kit with various communications materials with comprehensive information about TCW-CNJ and its program. These documents will be disseminated during the program launch and throughout the year to the media, financial supporters, prospective grant donors, etc. Documents for the program include: Press Kit o TWC-CNJ Newsletter o Press Release (if applicable) o Fact sheet on TWC National and TWC-NJC o Fact sheet on Board of Trustees (mini biographies) o Fact sheet on Professional Advisory Board (mini biographies) o Background on Our programs o Fundraising Events o Ways of Offering Financial Support Press Releases –Announcing events related toTWC-CNJ, i.e. “Frankly Speaking Series”, fundraising events, etc. Press releases that announce news of value to the community. Patient Bios – Two or three patient stories will provide a compelling story for local journalists, while highlighting the importance of TWC-CNJ. (Tie in to specific cancer awareness months, i.e., March/Colon Cancer, October/Breast Cancer, etc.) Media List – Media list to include all local/community newspapers Morris, Middlesex, Hunterdon, Somerset, and Mercer counties (Appendix A) and Internet sites (i.e. www.nj.com) Continue to update/revise this list as needed. 2) “We’re In Town” Community Outreach One cost-free and effective way of reaching the community and raising awareness that TWC-CNJ is “In Town” is through exposure. Partnering with shopping centers and other community locations in the central New Jersey area will help us reach our target audience in a place they frequently visit. Shopping Mall Community Tables: Information tables at prime traffic locations such as Bridgewater and Short Hills malls and the Flemington Outlets. TWC-CNJ must show proof to the management office that the group is not-for-profit, petition dates for appropriate locations, and man a table with two chairs to distribute information and answer passerby’s questions, at no cost to TWC-CNJ (Target different cancer related events/months.) Central New Jersey Health and Community Fairs: Exposure also could be accomplished by participating in community fairs in the area. These fairs charge for booth/table space, but usually offer discounted prices for not-for-profit groups. (Appendix B) Lunch-N-Learns: These free-of-charge events generate great exposure to a very targeted audience. Lunch-and-learns could be scheduled at local cancer centers, places of worship, community colleges and the like. (Elicit location recommendations from the board.) 3) TWC-CNJ – Annual News Worthy Events and Fund Raising Events Creating TWC-CNJ events that speak to the “Patient Active” philosophy, will draw media and community attention, and will put TWC-CNJ on the map in central New Jersey. (Elicit location recommendations from the board.) Possible events include: 4 Ribbon-Cutting Ceremony: Spring 2005 - to announce the opening of the new facility in Pluckemin, a ribbon-cutting ceremony will generate local media interest. Attendees could include the president/CEO of TWC National, local gov’t official/counsel member and major corporate sponsors. Photo opportunities and tours of the new center will be offered to the media. This announcement also will be a great opportunity to introduce the support services TWC-CNJ will offer. Open House for PBA Open House for Physicians Open House for Corporate and Major Gift sponsors Open House for Clergy & Faith Community Open House for other Cancer Support Organizations Open House for Community Groups Half Marathon/Walkathon – A marathon is a great way to build awareness in the community and to encourage a healthy lifestyle Strides for Hope Marathon in Phoenix, AZ – January 2006 Somerset Hills YMCA’s is interested in working with us on a local run. Golf Tournament Scheduled for September 26, 2005 at the Ridge at Back Brook. Chair: Alice Berringer and Christoph Peron. (Possible addition of celebrity/clinic day.) Annual Gala Dinner: Second TWC-CNJ fundraising dinner/event. Time, place, chair, etc. TBD. Quilt Design Contest – Although not necessarily a fund raising event, partnering with the Raritan Community College, Middlesex County College or other institutions/businesses (i.e. Michael’s Arts and Crafts), may be a wonderful way to garner publicity of a contest. Fund raising could be integrated into the program by selling “quilt pieces” (different sizes at various costs…this may work best once we are in the new location) TWC-CNJ Wellness Fair – Partnering with local business could be a win-win for TWCCNJ. Creating and organizing a ½ day Wellness Fair could both raise funds and spread the message of wellness of TWC. TWC-CNJ could solicit local business to offer services (from massages to facials to nutrition shakes, organic foods and yoga videos). In return, the local business will receive publicity. 3) Media Outreach / Identifying News Opportunities Local media often want stories of their town’s residents and stories almost always – if not always – must have local news of relevance to the community, such as the story of a new support center in the community, a local patient and physician story, or the story of a local group of women/men volunteering for the formation of a new support center. This is in our favor! Below are recommended tactics to target local media to maximize coverage. Pitch letters/calls – to local journalists and communications directors in local cancer centers. The pitch letter will highlight a new board member, milestone or program and outline the importance of TWC-CNJ for cancer patients and their families. News opportunities o Workshops i.e. “Frankly Speaking”, etc. o Major donor/grant o Announcement of Board of Trustees and Prof. Advisory Board members in their local newspaper o Fundraising Events 5 o Move to new facility in Spring 2005 (At this time contact television stations for coverage in addition to print media.) o Corporate outreach (Contact HR departments and educate them about TWC-CNJ and how their employees can benefit from programs as well as volunteer time, talent and dollars. 4) Internet Work to update the existing TWC-CNJ website to publish information about TWC Calendar, current press releases; links to appropriate sites; ultimately creating opportunities for interactive sales of items to generate additional dollars to support the programs/services of TWC-CNJ. The Internet is a growing resource for local health information. Not only will we distribute the press release to the local press, we’ll also encourage the local newspapers to post our news on their respective web sites. Community Web sites also will be contacted to ensure that links to TWCCNJ Web site are added to their local listings of resources. 5) Newsletter TWC-CNJ News-Design and distribute on a quarterly or 3 times/year basis. 6) Public Service Announcements (PSA) Distribute from National as warranted to local media. 6 Appendix follows below: Appendix A – Media List Morris, Middlesex, Hunterdon, Somerset, Union and Mercer Counties and Greater New Jersey Media Editor Phone Notes: Kathleen Lanini 973-429-9925 Email: somerset@starledger.com The Star-Ledger (all New Jersey) Bureau Chief-Somerset Cty. Rosemary Parrillo 973-392-1540 Email:rparrillo@starledger.com Today, Accent Sections, Health, Medicine Mark Dilonno, 973-877-1728 Lifestyles editor Cathy Bugman (local reporter) Deborah Jerome-Cohen, 973-877-1787 The Star-Ledger (all New Jersey) health, fitness & exercise editor Calendar Listing event@starledger.com Today Section today@starledger.com Business Section business@starledger.com The Courier-News (Somerset, Middlesex Counties) The Courier-News (Somerset, Middlesex Counties) Home News Tribune Angela Haley, Calendar and Events 908-707-3147 Jay Jefferson Cooke, Lifestyles and Medical/health editor Sharon Waters, Health 908-707-3165 732-565-7270 swaters@thnt.com Home News Tribune (Middlesex county) Rod Hirsch, news editor 732-246-5500 ext. 7271 http://www.thnt.com/ East Brunswick - daily covering news and features in Central Jersey; includes some features not in the print edition. Home News Tribune (Middlesex county) Home News Tribune (Middlesex county) Asbury Park Press 3601 Highway 66, PO Box 11550 Neptune, NJ 07754 Asbury Park Press (Middlesex counties) Asbury Park Press Joan Hritz, calendar and Events editor Anne Bendheim, Lifestyles Community Calendar 732-246-5500 ext7274 732-246-5500 ext. 7332 732-643-3152 Marianne, Tamburro, Community news editor Robert Weston, Online 732-922-0368 ext. 3404 732-922-6000 Fax Release: 732-643-4014 7 (Middlesex counties) Asbury Park Press (Middlesex counties) The Times (Trenton and Mercer County/West Central NJ and Lower Bucks) The Times (Trenton and Mercer County /West Central NJ and Lower Bucks) The Trentonian (West Central NJ and Lower Bucks) Daily Record (Morris and Sussex counties) North Jersey Herald & News Somerset Spectator Manville News Somerset Messenger Gazette The Bernardsville News Hunterdon County Democrat PO Box 32 Flemington, NJ 08822 editor Weston@app.com Harry Ziegler, lifestyles editor Ida Furente, Community news editor ext. 4626 David Newhouse, Lifestyles editor 609-989-5666 Molly Davis, Features and Lifestyles editor 609-989-7800 ext. 297 732-922-6000 ext. 4500 609-989-5737 http://www.dailyrecord.com/ Editor John Patten 908-359-0850 Fax: 908-359-3930 Editor: Charlie 908-766-3900 Fax: 908-766-6365 Email: editor@bernardsvillenews.com Sheila Abrahms (Reporter) Editor: Terry Wright 908-782-4747 Email: Shelbern@att.net Fax: 908-782-6572 Email: News@HCDemocrat.com Hamiltonet (Hamilton - focusing on the people/organizations and businesses) http://www.hamiltonet.net/ U.S. 1 – Princeton Princetoninfo.com Local business, arts, and entertainment news and classified advertising in greater Princeton and central New Jersey/Bucks County Pennsylvania. Princeton Packet 8 Business News New Jersey (New Brunswick - NJ's business newspaper) South Plainfield Observer (South Plainfield) Madison Eagle Newspaper (Madison) Roxbury Register (Roxbury) http://www.njbiz.com/ http://www.spobserver.com/ The Daily Targum (serving Rutgers Community) New Jersey Magazine NJ Morris County Online - weekly magazine featuring photo coverage of local sports, community events, and news. Monthly Online http://www.catholicspirit.com/ The Catholic Spirit (Kendall Park newspaper for The Diocese of Metuchen) New Jersey Jewish News (Whippany local and world news weekly) Weekly www.njjewishnews.com The Speaker (local Jewish community has a monthly newspaper) Cable News/WEB Patriot 8 Channel 12 Monthly (Diane Naar can give particulars of others) VilleTV22 United Way BB Patriot 8 Community BB News 12 Community BB Community BB 908-725-2300 Mike Ryan Download Form from Internet Fax: 732-417-5155 Fax: 908-725-2859 Email: Saving TV and Radio Stations for news blast upon moving to TWC permanent location. 9