Gateshead Housing Company
Housing Investment Appraisal
A Survey of Residents of
Chandless Estate
This Project was co-ordinated and managed by:
The Household Survey was undertaken by:
For further information please contact
Chris Cox (SRC) on 01661-843643
Email chriscox@socialregeneration.co.uk
Lisa Grabham (eljay) - 07712 885431
Email: lisa.grabham@btinternet.com
© May 2005
"The area is handy and very central for local transport
and shops".
"My neighbours are very friendly".
“There are lots of kids hanging around the streets and
the park; the young kids can’t play there because it’s
not safe”.
"I hate the yobs on the streets".
“I hate it! I want out of here”.
“I don’t think the area has a future…the whole place is
falling apart”.
“If they could knock it down and start again it would be
okay”.
Residents of Chandless Estate
2
Contents
Contents
Pages
Section One
Introducing the Research
4
Section Two
The Sample of Residents
5-9
Section Three
The Views and Experiences of Residents
10-21
Section Four
Conclusions and Considerations
22-23
Appendix One
Questionnaire
3
Section One - Introducing the Research
As part of Bridging NewcastleGateshead Pathfinder, The Gateshead Housing Company
has been requested to complete an option appraisal of a number of estates that have a
range of issues which can include investment needs, low demand, high turnover and poor
environmental aspects.
The Aims of the Research
To assist with this process, a piece of research was commissioned by Gateshead Housing
Company. The aim of the research was to undertake and complete a 100% ‘sample’ of
household interviews among local residents of the identified estates, to ascertain:

Resident views of the area; its services and facilities.

Resident preferences
development.
relating
to
future
housing,
area
regeneration
and
The Objective of the Research
Objectively, the research facilitates a report with which to assess residents’ attitudes,
preferences and aspirations for the future regeneration of the area in which they live.
The Research Methodology
The following research methodology was used to meet the aims and objectives of the
research. A sample as close to 100% as possible was sought. However, it was
realistically acknowledged from the outset that whilst the views all residents were
actively and vigorously sought, a sample of much lower than this may be obtained.
A structured and comprehensive five page questionnaire was used for the purpose of data
collection, incorporating, open and closed questions. (See Appendix One). A prize draw
for £100 was additionally used as an incentive to participation. Two experienced
researchers were allocated to the project. These researchers were briefed to
systematically carry out fieldwork on a street-by-street basis. Alternatives to face-to-face
interviews, including census-like deposit and collection methodology, were employed
where necessary. All questionnaires were physically checked to ensure interviewer
accuracy. Random call-backs were also made to ensure interviewer accuracy and
authenticity.
This report presents the findings of the research, and is divided into a number of sections
to facilitate easy reading. Findings throughout are presented in a selection of tables and
graphs. Particularly salient points are highlighted as follows:

Important and interesting findings can be found in boxes like this.
All percentages have been rounded to the nearest whole figure and may therefore not total
100. Percentages have also been calculated excluding missing responses.
Acknowledgments are extended to all participants in the research.
4
Section Two - The Sample of Residents
112 completed interviews were obtained with adult residents of Chandless Estate over the
course of May 2005. This represents a voice from approximately 66% of the 169 occupied
households in the area. Where interviews were NOT obtained, this was as a result of
being unable to obtain a response (31), residents not wishing to participate (14) or
residents being ill (2). From this sample we can be 95% sure that the statistics quoted
deviate no more than 5.5% either side of those that would have been generated had
EVERY household been interviewed.
The Address of Respondents
Table 2.1 shows the address of all respondents.
Table 2.1
Street
Lancet Court
Cathedral Court
Cloister Court
Minster Court
Lychgate Court
Trinity Court

Number of
responses
27
25
24
19
10
7
112 residents in the six streets which comprise Chandless Estate
were interviewed.
The Gender of Respondents
The gender of respondents was skewed towards a higher much proportion of females
(76%) than males (24%). (See Table 2.2).
Table 2.2
Gender
Male
Female
% of respondents
24
76
 A higher percentage of females (76%) than males (24%) were
interviewed.
5
The Age of Respondents
The age of respondents ranged from 16 to over 75. Residents were most likely to be aged
between 30 and 39 (23%). (See Table 2.3).
Table 2.3
Age
16-19
20-29
30-39
40-49
50-59
60-74
75 and over

% of respondents
2
21
23
21
11
17
5
Residents aged from 16 to over 75 were interviewed as part of the
research.
Residents with a Long-Term Disability, Health Problem or Illness
In 44% of all households there were household members with a long-term disability, health
problem or illness. (See Table 2.4).
Table 2.4
Incidence
None
Respondent
Other
household
members
% of respondents
56
29
15
 Residents with a long-term disability, health problem or illness are
evident in 44% of all households on Chandless Estate.
6
The Ethnic Origin of Respondents
88% of residents described their ethnic origin as White British; 12% were of a minority
ethnicity. (See Table 2.5).
Table 2.5
Ethnicity
White (British)
Black African
Iraqi
Indian
Sri Lankan
Syrian
Kurdish
Other Asian
% of respondents
88
5
2
1
1
1
1
1
 88% of residents interviewed described their ethnic origin as ‘White
British’; 12% were of a minority ethnicity.
Household Type
Respondents were most likely to define their household type as either a family (32%),
single with children (25%) or a single person (22%). (See Table 2.6 and Figure 2.7).
Table 2.6
Type
Family
Single with children
Single
Couple
Adult family
% of respondents
32
25
22
13
6
Figure 2.7
Household Type
Adult family
Couple
100%
% of respondents
Single
0%

Single with children
Family
Residents were most likely to define their household as consisting of
either a family (32%), single with children (25%), or a single person
(22%).
7
The Number of Children in Full Time Education
In 40% of households there were children in full-time education. (See Table 2.8).
Table 2.8
Number
None
One
Two
Three or more
% of respondents
60
13
13
14
 Children in full-time education are evident in 40% of households on
Chandless Estate.
The Tenure of Homes
The majority of respondents were living in council rented (94%) property.
(See Table 2.9 and Figure 2.10).
Table 2.9
Tenure
Council rented
Owned/mortgaged
% of respondents
94
6
Figure 2.10
The Tenure of Homes
100%
% of
respondents
50%
Owned/mortgaged
Council rented
0%
 Tenants of council rented property constitute the majority (94%) of
residents interviewed.
8
The Number of Bedrooms in Homes
Properties consisted of two (13%) or three bedrooms (87%).
 Properties on Chandless Estate include TWO (13%) or THREE
bedrooms (87%).
Length of Residence
Residents were most likely to have been living in their current neighbourhood for between
one and five years (41%). However, a significant percentage (24%) had been living on
Chandless Estate for between 11 and 29 years. (See Table 2.11 and Figure 2.12).
Table 2.11
Duration
Less than 1 yr
1-5 yrs
6-10yrs
11-29 yrs
30 yrs +
% of respondents
3
41
10
24
21
Figure 2.12
Length of Residence
100%
% of
respondents
50%
30 yrs +
6-29 yrs
Less than 5 yrs
0%

Residents are most likely to have been living in the neighbourhood
for between one and five years (41%).
9
Section Three – The Views and Experiences of Residents
Perceptions of the Best Aspects of Chandless Estate
In considering the most positive aspects of life in Chandless Estate, residents most
commonly pinpointed a convenient proximity to local facilities (48%):
"the area is handy and very central for local transport and shops"
“it’s handy for the High Street and local shopping”
“it’s very central for the transport system”
"I like the transport and the accessibility of everything"
"the school is handy for me"
"the shops are handy"
and a sociable network of family, friends and neighbours (29%):
"my neighbours are great"
"my neighbours are nice….this is a nice family home, with the community around"
"it’s quiet here and the people are good"
"my neighbours are very friendly"
“my next door neighbour is great”
“the people that have been here for years are the good people”
“in this court I feel very safe – probably because all my neighbours are good”.
However, over one third (36%) of residents felt that there was nothing good about the
area:
"nothing, apart from the size of the houses"
"there is nothing what you would call good here"
"it used to be nice here but now there is nothing at all".

Good neighbours/residents and a proximity to local facilities and
services represent what residents feel are the BEST aspects of
Chandless Estate.
10
Perceptions of the Worst Aspects of Chandless Estate
In contrast, residents spotlighted unruly and anti-social behaviour by children and young
people (28%):
"the kids are terrible!”
“there are aggressive, horrible kids around here"
"my partner had a T.V. thrown at him"
"there is nothing for the kids to do"
“there are kids hanging around the street corners”
“there are lots of kids hanging around the streets and the park; the young kids can’t
play there because it’s not safe”
anti-social and unpleasant residents (23%):
"back to the kids and high number of "coloureds" in the area"
"a real nasty area"
“some of the neighbours are not nice”
"there is always something happening here, I don’t see a future here for myself"
"I refuse lifts from colleagues, because I’m ashamed of where I live"
"I hate the yobs on the streets"
"it’s getting worse here and I can’t see a future"
litter (14%):
"it’s very untidy"
“the litter and street cleaning are poor”
"there are always people dumping rubbish"
“the state of the place is terrible. It’s turning into a slum”
"its dirty and there is so much graffiti"
.
"people throw wine bottles, TV’s and fridges out of the windows; it’s a nightmare"
and drugs (13%):
"the drugs here are the worst..!"
"there is drug trouble in the flats"
"there are drugs and drink issues here"
11
"there’s a drug problem in the high rise flats"
as the least savoury aspects of life on Chandless Estate.

Residents on Chandless Estate focus on problems with anti-social
behaviour, including drugs, litter and rubbish dumping as the most
negative aspects of the area.
12
Satisfaction with Chandless Estate as a Place to Live
60% of residents were satisfied with their neighbourhood as a place to live. 33% were
dissatisfied. (See Table 3.1 and Figure 3.2).
Table 3.1
Opinion
Very satisfied
Quite satisfied
Neither
Quite dissatisfied
Very dissatisfied
% of respondents
19
41
6
11
22
Figure 3.2
Neighbourhood Satisfaction
Dissatisfied
100%
Neutral
% of
respondents
Satisfied
50%
0%
Residents’ comments included:
“I don’t think there’s a problem with the area”
“I like the area…it’s my first home”
“there is anti-social behaviour”
“I’m quite happy living here”
“it’s central for the shops and everything”
“there is no nice scenery to look at and the druggies are bad”
“I have dreadful neighbours”
“I hate it! I want out of here”.

60% of residents are satisfied with Chandless Estate as a place to
live. 33% are dissatisfied.
13
Perceptions of How Chandless Estate is Changing
62% of residents felt Chandless Estate to be in decline. A further 23% considered the area
to be remaining the same, whilst just 9% thought it to be improving.
(See Table 3.3 and Figure 3.4).
Table 3.3
Opinion
Getting worse
Staying the same
Improving
Don’t know
% of respondents
62
23
9
5
Figure 3.4
Perceptions of Change
100%
Getting Worse
Same
% of
respondents
50%
Improving
0%
 Residents who feel able to comment on how Chandless Estate is
changing, most commonly (62%) consider their neighbourhood to be
in decline. However, this is a view countered by 23% who consider it
to be staying the same, and 9% who feel that it is improving.
14
Improving the Neighbourhood
In improving Chandless Estate, residents most commonly highlighted a need for improved,
repaired and developed housing (29%):
“we need modernisation”
“put new houses up. Rebuild it!”
“more work done to the houses”
demolition of properties (26%):
“pull down the estate and encourage students to come into the area”
“pull it down”
“pull them down and move us to new properties”
“knock it all down”
“get rid of the flats as a priority”
facilities for children and young people (17%):
“we need facilities for the kids - a youth club and recreational facilities”
“have a community centre for kids”
“more for kids to do to stop them hanging around”
“there has to be more for the kids to do. The so-called park is a disgrace”
improved security (15%):
“we need close circuit TV coverage. There is too much stuff going on with drugs”
“more policing and wardens”
and getting rid of undesirable tenants (14%):
“get all the trash off the estate and put them somewhere else”
“get rid of all the idiots”.

Demolition, followed by the rebuilding of houses, the provision of
facilities for children and young people, and increased security
patrols are seen as the most necessary improvements to Chandless
Estate.
15
Assessing the Long-term Future of the Neighbourhood
Just under 40% of respondents considered Chandless Estate to have a long-term future.
In contrast, 52% did not consider the neighbourhood to have a long-term future, whilst a
further 10% were unsure. (See Table 3.5 and Figure 3.6).
Table 3.5
Opinion
Yes
No
Not sure
% of respondents
38
52
10
Figure 3.6
Long Term Future
100%
Not Sure
No
% of respondents
50%
Yes
0%
The 52% of residents who did not feel that the area had a future commented:
“I don’t think the area has a future…the whole place is falling apart”
“the way it is at the moment is terrible”
“everyone wants to move out of here”
“the kids are literally taking over the estate”
“the place has lost its community spirit and it totally run down”
“it’s just too run down and not taken care of”
“you can’t even walk to the shops without somebody having a go at you”.
16
The 38% of residents who DID feel that the area had a future commented:
“it’s a nice central area and handy for shops and buses”
“I’ve been here for 32 yrs and would like to see the estate continue”
“if they could knock it down and start again it would be okay”
“everybody knows everybody and there is a bond here”
“it will be fine if they take care of us and redevelop it”
“if the right work is done with modernisation and security the area would be good”.

52% of residents DO NOT consider Chandless Estate to have a longterm future. 38% of residents disagree.
Considering Demolition
50% of residents advocated the demolition of ALL properties on the estate, including their
home. 28% of residents wished to see NO demolition in Chandless Estate whilst 22%
advocated selective demolition. (See Table 3.7 and Figure 3.8).
Table 3.7
Opinion
All of the properties on the estate including
my home
None of these
Properties in my street but not the whole
estate
% of respondents
50
28
22
Figure 3.8
Considering Demolition
100%
% of
respondents
50%
None
Some
All
0%
17
Thus, over 70% of residents advocated total or partial demolition of Chandless Estate. A
consensus of opinion among those advocating at least some demolition, was the need for
primarily rebuilding and replacing housing and providing facilities for children and young
people.

Over 70% of residents advocated either total or partial demolition of
Chandless Estate, suggesting a replacement with good quality,
modern housing, together with facilities for children and young
people.
The Suitability of Homes for Household Needs
58% of residents considered the size and layout of their home to be suitable for all their
household needs. However, 42% said their home was not suitable.
(See Table 3.9 and Figure 3.10).
Table 3.9
Opinion
Suitable
Unsuitable
% of respondents
58
42
Figure 3.10
Suitability of Homes
100%
% of
respondents
Unsuitable
Suitable
50%
0%
Where homes were deemed to be unsuitable, this was usually as a result of being
considered too small.

58% of residents consider the size and layout of their home to be
suitable for all their household needs.
18
Satisfaction with the General Condition and State of Repair of Homes
20% of residents were satisfied with the general condition and state of repair of their
home. However, 60% were dissatisfied. (See Table 3.11 and Figure 3.12).
Table 3.11
Opinion
Very satisfied
Quite satisfied
Average
Quite
dissatisfied
Very
dissatisfied
% of respondents
2
18
20
39
21
Figure 3.12
Satisfaction with Homes
100%
% of
respondents
50%
Dissatisfied
Neutral
Satisfied
0%

20% of residents are satisfied with the general condition and state of
repair of their home. However, 60% are dissatisfied.
19
Moving Home
52% of residents did not intend to move from their current home. A further 12% were
uncertain. Of those that DID anticipate moving home (36%), a move sooner rather than later
(i.e. in the next two years) was most often anticipated. (See Table 3.13).
Table 3.13
Time
0-2 years
2-3 years
3-5years
Not moving
Don’t know

% of respondents
31
2
3
52
12
52% of residents DO NOT intend to move from their current property
In Chandless Estate.
Preferences for Moving
Interestingly, of those that envisaged moving, half intended to move to another locally
based property, in the area and half intended to move elsewhere in Gateshead.
Of those that wished to remain in the area, preferences for future property tenures were
focused firmly on council rented property, but with some interest in ‘part rent, part buy
homes’.
There was a definite preference for houses rather than bungalows or flats – with over six
times as many residents expressing a preference for a house.
Many residents who wished to move requested larger properties and gardens.
 A majority of those residents who intended to move from their
current property in Chandless Estate envisaged moving to another
property either in the local area or elsewhere in Gateshead.
 There was a definite preference for relocation to a HOUSE rather than
a flat/bungalow, with a strong desire for council rented properties,
but some interest in ‘part rent, part buy’ homes.
 Requests for larger properties and gardens were also noted.
20
Encouragements to Stay in the Neighbourhood
In Chandless Estate, the most popular encouragements for residents to stay in the
neighbourhood were found to be access to a newly built home (24%), and better local
facilities (21%). (See Table 3.14). More than one response could be given.
Table 3.14
Action
Access to a newly built
home
Better local facilities
Significant investment
in the area
CCTV cameras
Improved parking
arrangements
Better coverage by
street wardens/police
Access to loans to
improve your home
Effective controls on
private landlords
% of respondents
24
21
19
19
19
16
7
0
 Access to newly built homes, combined with improved local facilities
were considered the most popular incentives to remain in the
neighbourhood.
Residents with Waiting List and Transfer Applications with Gateshead
Council
26% of respondents had a waiting list or transfer application with Gateshead Council.
Desired states included “anywhere”, Milton Square, Prince Consort, Sheriff Hill, St. James’s
Village, Bensham, Blaydon, The Drive, Leam Lane, Felling and Argyle estate.
Residents Waiting to be Re-housed by a Housing Association on Another
Estate
6 respondents had been put forward by Gateshead Council to be re-housed by a Housing
Association on another estate.
21
Section Four - Conclusions and Considerations
In concluding this research it is useful to initially consider the validity of the exercise and
the information obtained. A total of 112 adult residents living in Chandless
Estate, participated in the research.
Thus, the survey secured a sample of around three-quarters of all occupied
households and allows us to be 95% certain that the reported statistics are no
more than 5.5% either side of those that would have been generated had the entire
household population of the area been surveyed.
The survey, when used in conjunction with other types of research and aggregated
information, provides a useful and meaningful snapshot of residents, their
perceptions, opinions, experiences desires and rationale. Their opinions,
experiences and preference provide us with a rich vein of information from which to
draw conclusions for future action.
Chandless Estate would appear to be characterised by:
 A relatively young population, with two thirds (67%) under the age of
50 – mainly in either family, single with children or single household
types.
 A high proportion of households (44%) containing at least one
resident with a long-term disability, health problem or illness.
 A majority of residents (88%) who consider their ethnic origin to be
white.
 40% of households containing children in full time education.
 A majority of tenants in council rented properties (94%), with either
two or three bedrooms.
 44% of residents living in Chandless Estate for less than five years.
Chandless Estate is frequently perceived as an area populated by friendly people
and good neighbours. Additionally, the area is felt to sit centrally and
conveniently to local shops, school, public houses and public transport
routes.
However, whilst these are aspects held up as the best elements of the area, they are
undoubtedly eclipsed, like so many other areas, by a raft of aspects which are
viewed in extremely negative terms.
22
Around one third of residents are unable to identify just one thing about the
area which they like, spotlighting inappropriate, illegal and anti-social
behaviour by children and young people, litter and rubbish dumping,
and drugs as the least savoury aspects of Chandless Estate.
In this context it is perhaps not surprising that around one third of all tenants are
DISSATISFIED with the area as a place to live, whilst over 60% of
residents feel that Chandless Estate is in decline and are dissatisfied
with the state and condition of their property, whilst over 70% request
total or partial demolition of properties on the estate.
In remedying both the structural and social problems of the area, residents
frequently highlight a need to demolish existing properties and effectively
‘start again’.
What many residents feel is the antithesis of the current situation, is one which features
new, substantially more modern, and larger properties, with
accompanying facilities for children and young people, and an
overarching security presence.
23
Appendix One
RESIDENTS SURVEY - SHAPING THE FUTURE OF YOUR
NEIGHBOURHOOD
Good Morning/Afternoon/Evening, I’m a Research Interviewer working on behalf of
Social Regeneration Consultants, who are part of a consultancy team appointed by
Gateshead Council and Gateshead Housing Company, to look at the future of this estate. I
would like to ask you for your views on the neighbourhood as it currently stands, and how
you think it should be improved? This will take about 15 minutes and everything you say
will be completely confidential. Everyone who takes part will be entered into a prize draw
to win £100 worth of TESCO shopping vouchers.
Your Neighbourhood – Now and In the Future
Firstly, I’d like to begin by asking you some questions about your views on the
neighbourhood.
1.1 Firstly, how long have you been living in this neighbourhood?
Less than a year
1-5 years
11-29 years
30 years plus
6-10 years
1.2. And what would you say are the best things about this neighbourhood?
1.3 What are the things you like least about this neighbourhood?
1.4 Thinking about this neighbourhood do you feel that, in overall terms it is
improving, staying the same or getting worse?
Improving
Staying the same
Getting worse
Don’t know
24
1.5 Again, thinking about your neighbourhood, on the whole, how satisfied or
dissatisfied are you with it as a place to live?
Very satisfied
Quite satisfied
Quite dissatisfied
Very dissatisfied
1.6
Neither satisfied nor dissatisfied
Don’t know
Why do you say that?
1.7 What do you think could be done to improve this neighbourhood and make it a
better area in which to live?
1.8 Part of the neighbourhood review will look at the long-term future of your estate
and a number of factors will need to be taken into account. Do you currently think
that this neighbourhood has a long-term future?
Yes
No
Not sure
1.9 Why do you say that?
1.10. One option available from the review may be demolition. If this was an option
do you think Gateshead Housing Company should consider demolishing All the properties on the estate
Including your home
Properties in your street
but not the whole estate
None of these
Go to question 2.1
25
1.11 Why do you think demolition should take place?
1.12
If demolition took place what would you like to see built on the cleared site?
Your Home
Now I’d like to ask you some general questions about your home.
2.1 Is your home:
Owned/mortgaged
Rented from the Council
Rented from a Housing Association
Rented from a private landlord
2.2 The number of bedrooms in your home:
2.3 In your opinion is the size and layout of your home suitable for all your
household needs?
Yes
→
Go to question 2.5
No
2.4 Why is that?
2.5 In overall terms how satisfied or dissatisfied are you with the general condition
and state of repair of your home?
Very satisfied
Quite satisfied
Quite dissatisfied
Very dissatisfied
Neither
26
2.6 Do you think you will be likely to move from your current home, in the next …
0-2 years
2-3 years
Over 3 years and up to 5 years
→ Go to question 2.12 Unsure/Don’t Know
Not moving
→ Go to q. 2.8
2.7 Which area would you be looking to move to?
Stay on this estate
Elsewhere in this local area
Elsewhere in Gateshead
Outside of Gateshead
2.8 If you were thinking of leaving your current property, would any of the following
encourage you to stay in this area? (PLEASE TICK ALL THAT APPLY)
Significant investment in housing in the area
Effective controls on private landlords
Better coverage by street wardens/Police
CCTV cameras
Improved parking arrangements for residents
Access to a newly-built home
Better local facilities (eg shops, play areas)
Access to loans to improve your home
Other (please state)
_____________________None of these
2.9 In these circumstances, would you like to rent or buy a property in the area?
Rent from a housing association
Rent from a private landlord
Rent from the Council
Buy another existing house on the estate
Buy a new house on the estate
Buy a new shared ownership home
(part rent, part sale) on the estate
2.10 And what type of property would you prefer?
House
Bungalow
Flat
Flat for older residents
2.11 Which of the following would you require?
Off-road parking
Local Open Space
Larger House
Smaller house
Larger garden
Other ____________________________________________________
27
2.12 Do you have a waiting list or transfer application with Gateshead Council?
Yes
No
Go to question 2.14
2.13 Which estate(s) have you requested a move to?
Estate
Estate Code
2.14 Have you been put forward by the Council to be rehoused by a Housing
Association on another estate?
Estate
Estate Code
You and Your Household
Finally, some questions about your household. These questions will allow us to
make sure that we have interviewed a representative sample of people.
3.1 Gender of respondent:
Male
Female
3.2 Which age group are you in?
16-19
20-29
40-49
50-59
30-39
60-74
75 and over
3.3 Your household type:
Single
Couple
Family
Single with children
Adult family
OAP/OAP couple
OAP and children
OAP and adults
3.4 The number of children in full time education in your home:
3.5 Are there any special circumstances in your home such as adaptations or
caring for a relative? If yes, please give details
28
3.6 Do you or another member of your household have a long-term disability, health
problem or illness?
Yes – myself
Yes other household members
None
3.7 Which ethnic origin do you consider yourself to be?
White
British
Irish
Other White
Mixed
White & Black Caribbean
White & Black African
White and Asian
Other mixed
Asian or Asian British
Indian
Black or Black British
Black Caribbean
Pakistani
Black African
Bangladeshi
Other Black
Other Asian
Chinese or other Ethnic Group
Chinese
Other Ethnic Group
3.8 Finally, are there any other comments, ideas or suggestions you would like to
make about this neighbourhood and how it could be improved?
3.9 Name of respondent:
Tel:
Address of property:
Signature of Respondent
Signature of Researcher
Date:
29