D
Skills and Knowledge Book
Safeguarding Adults
Personal Assistant’s Name:
Date of Completion:
Employer:
Your employer has put your name forward to complete this workbook.
When this workbook has been successfully completed it can be
recorded in your skills passport.
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© Moorfoot Learning Centre – April 13
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Safeguarding Adults Guide for Personal
Assistants
Who is this aimed at?
Personal Assistants supporting an Individual Employer.
Why do this?
This Skills and Knowledge Book provides evidence of your current knowledge
and practice and can be included in your Skills Passport. It will show
evidence of your learning and development whilst working for your employer.
Your employer will discuss the range of training and development options
they require you to have.
Using this route
This Skills and Knowledge Book has a number of written questions that you
will need to complete.
When this is done your employer will review your work and provide feedback.
This book uses the term “your employer” this can mean the person you are
supporting or another person who acts on behalf of the person you support.
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Statement of Authenticity
Safeguarding Adults
I confirm that this Skills and Knowledge Book reflects my current work
practice and understanding.
Personal Assistant Signature: .......................................................................
Personal Assistant Print Name: ....................................................................
Date: .............................................................................................................
I confirm that this Skills and Knowledge Book reflects the current work
practice and understanding of my Personal Assistant.
Employer Signature: ....................................................................................
Employer Print Name: ..................................................................................
Date: ............................................................................................................
© Moorfoot Learning Centre – April 13
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Guidance for completing this
Skills and Knowledge Book
Complete IN FULL the 12 questions at the back of the book.
 Answer all questions in your own words. If there are difficulties please
discuss with your employer and alternative arrangements can be made
 Answer every question in as much detail as possible
 If completing by hand please use black ink and do not use any tippex or
stickers to cover up any writing
 If you need to make any amendments to answers, please put a single
line through what you want to cross out then initial it. Your first answer
must be visible
 Answer all questions yourself
 Any comments the employer records in the Skills and Knowledge Book
should be explained and signed
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Safeguarding Adults Guide for Personal
Assistants
The Safeguarding Adults Skills and Knowledge Book was developed to
 Develop personal assistants skills to support their employer
 Safeguard the interests of employers and their staff by setting out
standards and good practice guidelines.
 Clarify the responsibilities of all involved
 Provide information and guidance to apply the ‘South Yorkshire
Safeguarding Adults Procedures’
 Ensure appropriate arrangements are in place to safeguard vulnerable
adults which includes
 Ensuring your safeguarding policy is in place
 Know how and where to access the tools used e.g. safeguarding
alert form
 Being clear of your responsibilities
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Safeguarding Adults Guide
Safeguarding Adults is to make sure that vulnerable people
are
 Safe from abuse and neglect
 Able to be independent and make choices
It is also about having a duty of care to protect vulnerable
people in our communities to live a life they want to live, which
is free from abuse.
What is adult abuse?
In 2000 the Department of Health produced a document “No Secrets” which
says that
“Abuse is a violation of an individuals human and civil rights by any
other person or persons”
Abuse is about power and control that one person has over another.
It can be a single act or may continue over months or years. It may be
intentional or unintentional but will result in harm to the adult.
Unintentional abuse could be when someone isn’t trained properly to do their
work and as a result of their poor practice, a vulnerable adult is harmed.
All adults should be able to live free from fear and harm. They should be
treated with dignity and respect and have their rights and choices respected.
Why do I need to know about Safeguarding Adults?
Adult abuse can happen every day and can happen anywhere
 a persons own home
 a residential setting
 in supported housing
 nursing homes
 hospitals
 clinics
People may be aware of it but don’t know what to do about it. “No Secrets”
requires all organisations providing services to vulnerable adults to provide
safeguarding training and have procedures in place. Organisations in
Sheffield work to the Safeguarding Adults Procedures for South Yorkshire.
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Safeguarding Adults is Everyone’s Business. You
may have concerns that someone you know is
being abused. You may have been told something
or seen something.
Don’t ignore it, and make sure you report it.
Vulnerable Adults
Some adults may find it difficult to make their wishes and feelings known and
this could make them vulnerable to abuse.
“No Secrets” says vulnerable adults are people who:
 Are aged 18 years or over
 Are at risk of harm
 May be unable to take care of themselves
 May be unable to protect themselves from significant harm or
exploitation
A vulnerable adult may or may not have capacity as defined within the Mental
Capacity Act 2005. This act provides a statutory framework to empower and
protect vulnerable people who are not able to make their own decisions.
Individuals must be allowed to make their own decisions as far as possible
and supported to make choices. Some people may need support to do this
and should be offered advocacy services appropriate to their needs.
In Safeguarding procedures we should presume that a person has the mental
capacity to make informed choices about their lives. If someone has been
assessed as not having capacity, decisions will be made in their best interest
as set out by the Mental Capacity Act 2005.
Making assumptions about what people want when providing services could
make them vulnerable to abuse. Examples include choices about
 What clothes to wear
 When to shop
 What to have for breakfast or dinner
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Types of Abuse
There are seven types of abuse listed in the Safeguarding Adults Procedure
for South Yorkshire
Institutional abuse
Physical abuse
Neglect or Acts of Omission
Financial abuse
Psychological abuse
Sexual abuse
Discriminatory abuse
How will I recognise Abuse?
You and your employer need to know how you would recognise the signs or
symptoms of each type of abuse. Examples of these will now be given.
Institutional Abuse
This is when an organisation or company mistreat people
which happens through their poor practices. It is the failure
within an organisation that has poor policies and procedures.
It can include all the other different types of abuse.
Examples of institutional abuse could be people being
excluded, mistreated or denied choices by the bad practices.
Adults not being able to choose what to wear or what they would like to eat or
how their care is provided.
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Physical Abuse
This is deliberate or accidental acts that result in injury to the
adult. Examples of physical abuse could be hitting, kicking,
hair pulling or biting someone.
It may also include force feeding, over medication or shaking
someone.
Signs of physical abuse could be bruises, cuts, burns, scalds
or restraints marks.
Neglect or Acts of Omission
This is neglect of a person’s physical or emotional
need.
Signs of neglect could be when a person is left dirty,
not having any clean clothes, or not fed properly or
not given a drink to keep them well.
Adults may be denied access to friends and
family, social contact, and outings.
Their health or medical needs may not be attended to; they may be over
medicated and denied access to aids and adaptations such as hearing aids,
walking frames etc.
Financial Abuse
Financial abuse is the misuse of another person’s
money or assets. It involves taking money or property
from someone without their consent.
Signs of financial abuse could be when a person may be
unable to pay bills, buy food and clothing. They may not
want to talk about money. A person may request to
borrow money when they are receiving all their benefits,
pension or wages.
It could mean that valuable possessions disappear from their home, visitors
only calling on the day their benefits are cashed, and pressure to change a
will or make a will.
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Psychological Abuse
This is deliberate or unintentional actions which cause
emotional harm or distress to the vulnerable adult.
Examples include ignoring someone, swearing at someone,
being patronised and bullied.
As a result of this abuse a person may become withdrawn,
tearful, suffer from lack of sleep and nightmares, start with incontinence
problems, and become angry or abusive. They may start to drink heavily, use
drugs, or develop eating disorders.
Sexual Abuse
This could be any sexual activity that a vulnerable adult does
not want to be involved in or they are unable to give consent
to.
Signs could include the presence of sexually transmitted
diseases, pregnancy, urine infections, bruising and tears to
the vagina, penis, anus or mouth and an observation of
inappropriate touching. Sexual abuse will often result in
changes to the person’s behaviour.
Discriminatory Abuse
This is when a person is treated unfairly and this
could be linked to someone’s race, gender,
sexuality or disability.
Possible signs may be the presence of hate mail,
graffiti and the delivery of unwanted services or
goods, being called names in the street or being
threatened at home or other places.
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Hate Crime
A hate crime is any crime that is targeted at a person because of hostility or
prejudice towards that person’s
 Race or ethnicity
 Religion or belief
 Sexual orientation
 Gender, identity or
 Disability
Hate incidents can include
Verbal abuse, threats, insults or nuisance telephone calls, name calling, or
other forms of verbal harassment. It can include attacks against someone’s
property e.g. insulting graffiti, vandalism, breaking windows, theft, damage or
arson. It could also be about publishing and sharing information likely to
incite hate crime.
One example of this might be inappropriate use of social media sites like
facebook or twitter.
It you witness hate crime you must report this to the police. The police do not
tolerate hate crime; neither should you or your employer.
Mate Crime
 Mate Crime happens when a person is befriended by someone who
then goes on to abuse or exploit that relationship.
 This has lead to people being ripped off, sexually abused, groomed for
criminal offences, and even murdered.
 Mate crime does not start with abuse or bullying, it starts with someone
‘making friends’. But it can go on to include most of the types of abuse.
People are very unlikely to disclose Mate Crime and if that person is a
vulnerable adult they may not realise it is happening to them. It is up to their,
family, friends, neighbours, carers and the community to watch for it and to
take action, or support the person to do so.
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Who might abuse a vulnerable adult?
Research has shown that the majority of abusers are people known and
trusted by the adult. This will also include family members, carers and
workers. Some people will deliberately abuse adults who they see as easy
targets.
No one likes to think that a colleague could be abusing an adult they care for.
It seems unthinkable that a family member or neighbour would abuse a
vulnerable adult, but it does happen and it is our responsibility to report it.
What do I do if abuse is disclosed?









If a person discloses information to you,
always listen carefully
Let the person speak
Try not to interrupt or make comments.
Do not let your own feelings distract you
Do not ask leading questions
Reassure the person
Always assume that the adult is telling the truth, as all concerns need
to be considered before being dismissed
Explain that you are going to help, and that this means you cannot
keep the information to yourself, even if they ask you to.
You must record and report what is said
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Your role in the South Yorkshire Safeguarding Adults Procedure
You role in the procedure is to be an alerter. This means you are passing on
your concerns to an appropriate person. Anyone can be an alerter it is about
reporting any allegation or concern of potential abuse or neglect immediately
(on the same day).
As an alerter you have the following responsibilities
1. Ensure Safety.
If abuse is disclosed, witnessed or suspected your first priority is to ensure
the vulnerable adult is safe. To do this it may be necessary to ring
emergency services.
2. Preserve Evidence.
If there are suspicions that a crime may have taken place the police should
be contacted and any evidence should be preserved.
Examples include:
 Not removing the persons clothing
 No bathing or washing the person
 Not alerting the suspected abuser (perpetrator)
3. Report
You must report all concerns and disclosure even if the adult asks you to
“keep it to yourself.” Explain that you cannot keep the information to yourself
and that you are going to help.
If you observe, witness or suspect abuse is taking place you have a
responsibility to report this safeguarding concern immediately to:
Adult Social Care Services (Adult Access Team) 0114 2734908 (24 hour number)
South Yorkshire Police - 0114 2202020
Police - 999 or 112 (from a mobile)
4. Record
Try and record any disclosure using the same language as the person used
Record how they appeared e.g. upset or angry.
Records should be written as soon as possible with the date, your signature
and any actions you took.
If records are handwritten the original should be kept for evidence purposes.
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Where do I record a Safeguarding concern?
If you suspect, witness or have abuse disclosed to you, you must record this
concern on a Safeguarding Alert Form.
You may not be able to complete all sections
of the form but try and provide as much
information as possible.
Providing information about the person and
situation will help the Safeguarding Office to
respond to your concern.
Included on the next 4 pages is a copy of the alert form.
These forms must be returned within 24 hours of the concern being raised.
If you do not have an alert form, record the information, keep this secure and
report your concern immediately.
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Safeguarding Alert Form
This form can be used by anyone to report concerns about the abuse or neglect of a vulnerable
adult or who has had a disclosure of abuse or neglect made to them. You may not be able to
complete all sections of the form however providing as much information as possible about the
person and their situation will help us respond to your concern. If you are a worker you are
required to complete the form on the same working day that you become aware of the concern
and pass it to a manager or the named referrer in your organisation– if you do not have a named
referrer or this person is not available, Do Not Delay contact the access centre on 2734908 (24
hours) or email adultaccess@sheffield.gcsx.gov.uk. This form must be submitted within 24
hours of the concern being raised.
1. Details of the Vulnerable Adult
Name … …………………………………….
Female …………
DOB …………………………………..……………………………………………………………….
Address…
………………………………..…………………………………………………………..……………………….
Phone ……
If living elsewehere , where? ……………………………………………………..………………………
……………….…………………………………………………………..………………………………………….
.……………………….
Ethnicity … ……………………………………………..………………………….
GP & Surgery … ……………………………………………..………………….……………..
Does the person receive community care services?
Is the person in residential or nursing care – provide name and address of care home………………….
………………………………………………………………..
…………………………………………………………..…………………………………………..………………
……….
Is the person aware of the referral? Y/N If No then state why..................................................... ………
……………………………………………………………………………………………………………………..
2. Details of alleged perpetrator
……………………………………………………………………….…………………………………….
Female/ Male ……
DOB ………………………………………………………..……………………
Address…
Phone …………………………………………………………………………..……………………………
Relationship with Alleged Victim …
Ethnicity … ………………………………………………………..………………
Is the person still in contact with the alleged victim?
If yes state in what capacity …
3. Details of the alerter/referrer.
Name…
Address
…………………………………………………………..…………………………………………..………………
Contact Tel number…Email…
Organisation…… ………. Role …
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Safeguarding Adult Alert Form
4. Cause for Concern
Please detail what has happened/has been disclosed including any actions to reduce risk/make the
person safe and any supplementary evidence from records to indicate that the concern/disclosure
could have taken place. (Please note this should not include interviews of the alleged victim or
perpetrator at this stage). Try to be as factual as possible, using the alleged victims own words.
Detail any action taken (including medical intervention etc)
Date of incident(s) and time(s)…
Where did the event occur?
Vulnerable adults home
Day care
Supported living
Supported transport
Education setting
Care setting – nursing/residential care
Hospital
Public
setting
Other health setting
Alleged perpetrator’s home
Details of your concerns.
Type of abuse – tick all the types of abuse that may require investigation
Physical abuse
Financial abuse
Sexual abuse
Emotional abuse
Neglect
Discriminatory
Institutional
Is the person aware that you have raised a concern?
Yes
5. Details of the Manager/referrer.
Name…
Address……………………………………………………………………..……………………………………
……………………………………………………………………..…………………………………………..…
…………………….
Contact Tel number………………………… Fax …………………………………………………….........
Email……………………………………………………………………………………………………………...
Organisation…………………………………. Role ………………………………………………………….
Additional Information:
Please provide details of information gathered………………………………………………………………
From where/whom
If not passing to Social Care/Safeguarding please state why and what actions have been taken to
keep the individual safe…………………………………………………………………………………….....
……………………………………………………………………………………………………………………
Date…
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Safeguarding Adult Alert Form
6. Other Information.
Is drug or alcohol use an issue?
Alleged victim Y/N if Yes give details…… ……………………………………………………………….
Alleged perpetrator Y/N if Yes give details…………………………………………………………..
Is there a history of domestic violence Y/N if Yes give details…
Has a crime been reported to the police Y/N If Yes:
When? ...................................................................................................................................................
What was reported? ..............................................................................................................................
To whom? (Contact Details)..................................................................................................................
………………………………….. ..............................................................................................................
Will the alleged victim require support to give evidence to the police? (Achieving Best Evidence)
Y/N – if Yes give details………………………………………………………………………………………..
…………………………………………………………………………………………………………………….
7. Risks to others (other vulnerable adults or children)
If there are risks to other vulnerable adults – e.g. volunteer or worker has access to other vulnerable
adults, carer for a vulnerable adult etc or concerns about the safety of a child please detail.
8. Are any other people dependent on the alleged victim or perpetrator (adult and/or child)
For both give details of the name of the people who require support, their address if different to the
alleged victim/perpetrator. Are they still able and appropriate to provide care?
9. Details of the alerter cont…
Are you the person who heard the disclosure/raised the concern?
If No who raised the concern? (name/role) … ……….
If Yes can you list any other information not covered in the sections above……………………………..
…………………………………………………………………………………………………………………….
Have you passed this onto CQC ? …………………………….
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Safeguarding Adult Alert Form
10. This form was sent to: (Adult Access/Social Work Team) (Delete as appropriate)
Name …
Address………………………………………………………………………………………………………….
Organisation… Position ……………………………….……………
Date…
……………….…………… Time…
Body Map
Please mark on these body maps any bruising/friction marks, burns etc. that the
alerter may have seen on the body of the Service User giving rise to the alert. In
many cases of physical abuse, injuries are often explained as being accidental but if
they are evident in soft parts of the body, i.e. under arms, stomach, genitals, or inner
thighs, they are less likely to have happened accidentally:
When completed as fully as possible please forward to the
designated referral person or a safeguarding manager.
Or Adult Social Care Services (Adult Access Team) 0114 2734908
Adsult Social Care
© Moorfoot Learning Centre – April 13
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Good Practice for Alerters
 If you become aware of abuse or neglect report this to an
appropriate person.
Adult Social Care Services (Adult Access Team) - 0114 2734908
(24 hour number)
South Yorkshire Police - 0114 2202020
 Ensure the person is safe
 Ring emergency services if necessary (999 or 112 for mobiles)
 Listen carefully to and record carefully any concern using the
persons own words
 Do not ask questions e.g. suggesting any names of who may
have abused the person
 If a person who makes an allegation asks you to keep it to
yourself inform the person you respect their right to
confidentiality but you are not allowed to keep the matter secret
 Do not take any action that may alert the suspected abuser
 Record all factual evidence carefully, using black ink, date and
sign
 Never stop a person from raising concerns or suspicions
 Do not discuss your concerns with other people. Report your
concern to someone in authority.
 If you suspect a child is being abused or neglected report to your
employer or the Safeguarding Children’s Advisory Service, 0114
2053535
What happens next?
 Adult Social Care Services have a responsibility to take your concern
seriously.
 A decision will be made within 24 hours whether the Safeguarding Adults
procedure will be used to investigate your concern.
 If an investigation is carried out, a Safeguarding Adults Case Conference
could be arranged which you may be invited to attend. You can access
advice and support about Case Conferences form the Safeguarding Adults
office Tel 0114 273 6870
 An information leaflet is also available called 'Attending a Safeguarding
Case Conference Guide for Workers’.
Enclosed on the next page is a flowchart of the Safeguarding Adults
Procedures with timescales and responsibilities.
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No
Strategy
meeting
© Moorfoot Learning Centre – April 13
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Roles and Responsibilities
Stage of Procedure
Alert
Referral
Safeguarding
Assessment
A) Decision
to
Investigate
B) Strategy
C)
Investigation
Plan
Review
Role
Reporting and recording
any allegation or
concerns about potential
abuse or neglect and
addressing any
immediate protection
issues
Referring safeguarding
concerns on to the
safeguarding manager or to a
referral agency [police or
‘councils with social services
responsibilities’
Deciding whether
‘Safeguarding Adults’
procedures are appropriate
to address the concern, or
where not identifying
alternative responses
Formulating a multiagency plan for
investigating, assessing
risk and addressing any
protection needs
Co-ordinating and
collecting information
about the safeguarding
concern and the context
in which it happened
which may also include
the use of criminal and/or
disciplinary investigations
Analysis of the concern
raised, the investigation and
the context in which it
happened is undertaken at a
multi-agency Safeguarding
Case Conference
The safeguarding plan is
developed at the
Safeguarding Case
Conference to address any
ongoing risks to the
vulnerable adult and identify a
core group to monitor them
At review case conferences
the safeguarding plan is
reviewed and adapted to meet
the ongoing protection needs
of the vulnerable adult until it
is agreed on a multi-agency
basis that there are no
ongoing protection issues
© Moorfoot Learning Centre – April 13
Responsibility
Everyone
Designated staff
within organisations
Safeguarding
Managers
Safeguarding
Managers
Relevant practitioners
from Health, Social
Care and the Police,
with the involvement
of others
Safeguarding Partners
Safeguarding Partners
Maximum
Time Frame
Immediate action
to safeguard;
concerns to be
reported on the
same day
Within the same
working day
By the end of the
working day
following the one
on which the
referral was made
Within ten working
days
As decided
through the
Safeguarding
Assessment
Strategy
On the same
day as the
safeguarding
case
conference
The first review
must be held
within three
months of the
initial safeguarding
case conference;
subsequent
reviews must be
held within six
monthly intervals
22
Useful Contact Details
 Emergency Services – 999 or 112 from a mobile
 Adult Access team – 0114 2734908 (24 hour number)
 Safeguarding Adults Office – 0114 2736870
 South Yorkshire Police – 0114 2202020
 Safeguarding Children – 0114 2053535
Legislation to support safeguarding adults procedures and help
safeguard adults from abuse.
Care Standards Act 2000
Sexual Offences Act 2003
Domestic Violence Crime and Victims Act 2004
Mental Capacity Act 2005
Safeguarding Vulnerable Adults Act 2006
References and Support
https://www.gov.uk/government/publications/no-secrets-guidance-onprotecting-vulnerable-adults-in-care
www.cloverleaf-advocacy.co.uk
https://www.sheffield.gov.uk/caresupport/adult/adult-abuse.html
www.scolis.co.uk
© Moorfoot Learning Centre – April 13
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Safeguarding Adults Guide
All evidence produced for this skills and knowledge book will be used to
decide the following:
 That the learning outcomes have been met
 That the Skills for Care Common Induction Standards have been met
Learning Outcomes:
 Outline who a vulnerable adult it
 Describe what abuse it
 List the types of abuse and explain how you would recognise them
 Explain what needs to be done if abuse is disclosed, witnessed or
suspected
 Explain your role within the Safeguarding Adults Procedures
Common Induction Standards:
Standard 6 – Principles of Safeguarding in health and social care
 Recognise signs of harm and abuse (1.1, 1.2, 1.3, 1.4)
 Ways to reduce likelihood of abuse (2.1, 2.2)
 Responding to suspected abuse or disclosed abuse (3.1, 3.2, 3.3)
 National and local context of protection from harm and abuse (4.1, 4.2,
4.3)
You will need to complete all the questions in this book and return this to your
employer. Your employer will assess it against the learning outcomes and
the common induction standards.
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Safeguarding Questions
Please complete the following questions in black ink.
1. What is abuse?
……………………………………………………………………………
……………………………………………………………………………
……………………………………………………………………………
2. Listed below are the 7 types of abuse taken from the South Yorkshire
Safeguarding Procedures. Give 2 examples of how you would recognise
each type of abuse. The first example has been completed for you.
Type of Abuse
How would you recognise this type of
abuse?
Discriminatory
Abuse
Example 1: being called names……………
Physical
Abuse
Example 1: ……………………..……………
Neglect or Acts
of Omission
Example 1: ……………………..……………
Financial
Abuse
Example 1: ……………………..……………
Psychological
Abuse
Example 1: ……………………..……………
Sexual
Abuse
Example 1: ……………………..……………
Institutional
Abuse
Example 1: ……………………..……………
© Moorfoot Learning Centre – April 13
Example 2: …………………………………..
Example 2: …………………………………..
Example 2: …………………………………..
Example 2: …………………………………..
Example 2: …………………………………..
Example 2: …………………………………..
Example 2: …………………………………..
25
3. List 2 places where abuse could take place?
1) ……………………………………………………………………
2) …………………………………………………………………….
4. Name any legislation or procedure that is in place to safeguard adults from
abuse
……………………………………………………………………………
5. What actions would you take if you suspect abuse has taken place (give 3
examples)
Example 1……………………………………………………………….
Example 2……………………………………………………………….
Example 3……………………………………………………………….
6. What would you do if you have abuse disclosed to you? (give 2 examples)
Example 1……………………………………………………………….
Example 2……………………………………………………………….
7. A person begins to disclose information to you and asks you to keep it to
yourself. What would you say to them?
……………………………………………………………………………...
……………………………………………………………………………...
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8. Any abuse disclosed to you must be recorded by you. How would you
record this information?
Please tick the answers you think are correct.
In the persons own words…………………………………….
Using abbreviations……………………………………………
Legible…………………………………………………………..
Factual…………………………………………………………..
Date and signature………………………………………….…
Using your initials………………………………………….…

Clearly…………………………………………………………...
Recorded in pencil……………………………………………..
Record how the person appeared upset / angry……………
The next four questions are multiple choice. Please tick the correct
answer.
9. When should you report a safeguarding concern?
a) On the same day………………………………………….
b) The next day……………………………………………….
c) Within 7 days………………………………………………
d) When you are back on duty………………………………
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10.
What do we mean by a safeguarding alert?
a) Sharing information with a family member………………
b) Saying nothing……………………………………………. 
c) Reporting your concern to an appropriate person……...
d) Sharing information with a colleague…………………….
11. A person tells you the local people call her a “psycho.” She also tells
you she has her windows smashed and they threaten her. What would
you do?
a) Report it to the police…………………….…………….. .
b) Tell her to ignore them………………………………….. 
c) Report it to your employer……………………………… 
d) Do nothing, they will soon stop doing it……………….. 
12.
What do you think your role would be in the safeguarding procedures?
a) Alerter………………………………………………………
b) Referrer…………………………………………………….
c) Investigate………………………………………………….
d) Attend a case conference………………………………..
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When you have completed all the questions please return the Skills and
Knowledge Book to your employer. They will review your work and provide
feedback.
It is good practice to refresh your safeguarding knowledge every two years to
ensure your practice is up to date. This can be done in the following ways:
 By attending a half day safeguarding adults taught training session.
Details of these training sessions can be accessed in the Employer and
Personal Assistants Brochure.
Or
 By completing a Safeguarding Adults e-learning programme. This
programme can be accessed by the Social Care Online Site (SCOLIS)
– www.scolis.co.uk
Part of the Skills and Knowledge Book Collection
The following books are also available:
 Medication
 Effective Communication
 Food Safety
 Health and Safety
 Personal Care
 Safeguarding Adults
These can be downloaded from
https://www.sheffield.gov.uk/caresupport/professionalsproviders/wdt/courses.html
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