Creative Problem Solving Techniques for Auditors
Unit Title:
Introduction
Unit Objectives:

To introduce the seminar leader to the
participants and the participants to each other

To introduce the seminar objectives, agenda,
and activities

To set the tone for the seminar

To identify goals and expectations
Unit Title:
Solving
Dimensions of Creative Problem
Unit Objectives:

To overview creative problem solving
(divergent and convergent thinking)

To identify geniuses

To define creativity

To identify personal and organizational blocks
to creativity
Unit Title:
Solving
Dimensions of Creative Problem
Unit Objectives:

To examine the ground rules for divergent
thinking

To explore five strategies for creativity and
divergent thinking:
o
Reframing
o
Questioning
o
Brainstorming
o
Imaging
o
Reverse engineering

To explore new research about ways to
trigger creativity
Unit Title:
Thinking
Problem Solving and Convergent
Unit Objectives:

To examine the ground rules for convergent
© The Institute of Internal Auditors, Inc.
Seminar duration
Field of Study
CPE hours available
Course levels
Knowledge levels
2.5 days
Auditing
19.5
I, II
A, B
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Creative Problem Solving Techniques for Auditors



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thinking
To identify the characteristics of problem solving and convergent thinking
To apply inductive and deductive reasoning
To use problem-solving questioning
To use tools for problem solving and convergent thinking
o Multi-step quality models
o Evaluation matrix
o Story boarding (stages two and three)
o Analytical tools
o Nominal group technique
To avoid logical fallacies
© The Institute of Internal Auditors, Inc.