In further criticism and support of my last two comments of the McClure interim report, ‘A new
System for better employment and social outcomes’, I will comment on the reports lack of attention towards job tenure issues with Individual Placement Support models (IPS) for people suffering episodic mental illness, and highlight whether the current Australian mental health system would cope implementing an IPS program outside of small trials. Because in 2010, Australian of the year
Professor Pat McGorry states, 'only 35 percent of Australians receive quality mental health care
compared to 90 percent of Australians receiving quality care for physical illnesses (McGorry.p.1,
2010).' The Australian and New Zealand College of Psychiatrists (RANZCP) state, '[p]eople experiencing mental health problems and mental illness don’t get a fair deal. They face funding
shortages, limited access to services, discrimination and services struggling to cope with demand
(Mental Health Deserves a Better Deal. RANZCP.p.1, 2010)'. However despite the dire state of support for the mentally ill, the McClure interim report suggests taking away the stability of the
Disability Support Pension and Carer Payment and obligating the serious mentality ill to work in IPS programs. The report proposes to offer the mentaly ill an employment program wrapped in a broken mental health system. The report is light on detail when discussing accommodation and social problems. Instead the McClure interim report aligns itself with current neo-liberal political philosophy proposed by the current government, the report emphasises employment opportunity but fails to highlight equal employment or income outcomes for people suffering serious mental health conditions. The report is full of soft Dickensian feel good statements for government. One only has to observe the bias below.
‘Queensland, New South Wales and Victoria have implemented the IPS model using a partnership approach and the results are reflective of other international research, with at least 60 per cent of people living with severe and persistent mental illness obtaining paid
employment through this approach. ‘ (A new System for better employment and social outcomes’, p. 105))
(It should be noted the 60 percent figure quoted is also a comparison used in current literature to compare other supported employment programs to gain employment for the mental illness sufferes.
If the figure is based on international research, the figure is not a percentage, or success rate applied to the number who took part in the IPS programs (23 percent). Also, one might suggest the partnership approach would fit extremely well with Mr McClure's past charity performance given he and other charities were able to blow out a '$40 million dollar Howard budget in 1997 to $308 million by 2009 (The Guardian, 16 July 2014)'. At this stage one might ask what happened to the income management for the charity sector?
Nevertheless, all is dandy when charities might be receiving all the Commonwealth funding and IPS programs are based on small and limited control samples. One IPS model report commissioned by
The Brotherhood of St. Lawrence, 'The Integrated Support to Overcome Severe Employment Barriers’ points to 11 randomised control trails supporting the IPS program. IPS researchers such as, (Bond et al. 2008; Cook et al. 2007; Drake et al. 1999b; Drake et al. 1996;Killackey, Jackson &
McGorry 2007; Latimer et al. 2006; Lehman et al. 2002; Macias etal. 2006; Mueser et al.
2004; Twamley et al. 2008; Wong et al. 2008) all used in the report; demonstrate positive employment uptake rates for people suffering episodic mental illness.
No one in their right mind would deny the literature supporting the IPS model for its strengths for gaining competitive

employment on a trail bases. But equally, no one in their right mind would deny the negative outcomes of job tenure rates that occur within these programs, or the potential churn and burn rates that may arise in deteriorated community mental health systems either.
As Robert Drake (2008) highlights, there are 3 limitations of the IPS model which include short job tenure, with a high frequency of disappointing job endings. Secondly, the employment is either casual, low-paid and entry level work. Thirdly, IPS studies also filter for motivation, and not all consumers who may benefit from IPS demonstrate a motivation to work.
Studies by (Clark et al. 1998a; Gold et al. 2006; Johannesen et al. 2007; McGurk, Mueser &
Pascaris 2007) all demonstrated negative job tenure outcomes, and no significant increase in job tenure compared to other employment models. So once again the IPS model is a success for gaining employment for small trial groups, but not for episodic mental illness sufferers with psychosis problems to retain employment.
College President-elect Professor Malcolm Hopwood of the Royal Australian and New
Zealand College of Psychiatry further adds to the debate with the following caution to the
Liberal government:
“One of the difficulties arising from various mental illnesses for example depression and bipolar disorder is that whilst they are episodic in nature, with stable and unstable periods even with treatment or medication, inter-episode problems can and do occur.
“Therefore it can be difficult to hold down a job, meaning the individual’s income can be unreliable or interrupted if they have to withdraw from employment to
manage their condition.”
He further states,
“provision needs to be made to allow individuals to recover from an episode of illness and to maintain a viable financial position.”
“Approximately one quarter of adult Australians suffer from a mental illness at any one time, meaning that a significant percentage of the workforce may be restricted by their condition from working.
“The fluctuating nature of mental illness makes it difficult to deal with episodes; meaning organisations like Centrelink are unable to adjust their program requirements to allow for this.
“Government and employers need to be supportive and work with staff to overcome the difficulties a psychiatric disorder may present.”
Ignoring these concerns however, there is an attempt by Bond & Kukla (2008) titled, 'Is Job
Tenure Brief in Individual Placement and Support (IPS) Employment Programs?' The study was conducted over a 24 month period. The study once again had a small sample of 142 participants. Candidates had a wide range of mental disorders such as: Bipolar, depression,

schizo-effective disorder and a range of schizophrenia. The study was an attempt to rethink the job tenure success rates of High Fidelity IPS programs. As inferred earlier, a small sample was used to influence social policy for mental illness sufferers, and the socially powerless.
The study concluded that only 40 percent of all participants became steady workers over two years. However, to reach this conclusion, the job tenure rate definition needed a rework. The researchers stated, job tenure should not be assessed by a participant residing in one job, but rather in as many jobs as needed in the two year trial period. This definition is fraught with financial and social dangers when moving an episodic mental illness sufferer off their DSP. Currently the DSP and carers payment provide financial stability during psychotic relapses and illness inter-episodic remissions. Employers do not allow carers and illness sufferers to take time off work to be hospitalised and then recover.
'The level of discrimination by employers has been found to be extraordinarily high.
One study found 50 per cent of employers would “never” or “rarely” employ a person who they knew to have a mental health difficulty. This is a truly shocking
finding'. ( A Contributing Life : 2012 Mental Health Report Card. p.57,2012)
Carers also suffer age barriers and carer responsibility discrimination by employers. In 2004 after graduating from the University of Wollongong the author of this paper attended an interview for graduate employment, with the Hon Minister Kevin Andrews Department of
Employment and Work Place Relations, the comments from the young girl assisting the interview were astounding, all she could say was,” we never had a graduate as old as you
before” she kept repeating the remark as I left the interview. I hid, I was also a carer, I can only just imagine what the discrimination would have been like if they knew my circumstance. Now if a person cannot obtain a position in the very Department which gives contracts to private employment agencies, what hope is there for carers and their mental illness sufferers to be supported elsewhere in government employment systems? Being a carer looking for work has the same old stigma attached to a pregnant women, employers do not trust you to be at work. Employers and carers are at a juxtaposed positions; for carers the position is their caring responsibilities which constitutes long term low paid commitments versus commercial and profit based realities of business.
'According to National surveys, caring is a long-term commitment. More than a quarter of carers have provided care to a disabled or aged person for between 10 and 24 years, while a further quarter have provided care for between five and nine years. For families, carers and primary carers, in particular, this can mean a move from full-time to part-time employment. For some this means having to rely
on savings to make ends meet.'( A Contributing Life : 2012 Mental Health Report
Card. p.36,2012)
Hence, Carers and sufferers do not need intermittent income streams caused by employer discrimination and short job tenure rates from IPS programs, or a few model corporates like
“Westpac” to discount the barriers to work. Afterall, small business employs more
Australians than the few responsible corporates. Instead carers and people suffering episodic illnesses need a stable and secure income like the DSP and Carer Payment to overcome their difficulties. They need a flexible welfare system which allows them to opt in and out of work knowing full well they can fall back onto their DSP and Carers Payments

with the current payment rates, when times are rough. A system that understands the interepisodic nature of psychotic mental illness, not a one size fits all. A system that understands the failings of the IPS model in the real world.
For, in real world conditions, Becker & Drake (1994) claim the IPS model has been formulated specifically to function in community mental health centres, and as a result most
IPS trials have been conducted in the community health setting. Whist other trials have been successfully implemented in other settings, such as medical clinics(Wong et al. 2008).
As a consequence these trials ultimately place the spotlight on the State mental health systems to cope with an extra burden of finding sufferers SUSTAINABLE EMPLOYMENT.
In accordance with my 13 years experience as a carer and local media reports into the state of the mental health system, mental healthcare is still bust. On Friday the 18 of July 2014 the grim state of North Queensland mental health is posted on the front page of the Cairns
Post with stark reality. The headline reads, 'Bed-lock Gridlock'. Cairns Base hospital has spent over $6 million dollars holding 70 patients for 12 months who have subsequently recovered from a mental illness episode, but cannot be released because they have no where to be released too. Nothing has changed since the authors of A Contributing Life :
2012 Mental Health Report Card wrote:
'We know that people living with a mental health difficulty are competing in a rental market where overall rental affordability worsened for households living on the lowest incomes, and half are being turned away from non government mental
health support services'.(A Contributing Life : 2012 Mental Health Report Card . p.62)
Now coupled with theses accommodation issues, McClure wants to take away the reliable payments and place people into intermittent income streams caused by unreliable job tenure. No landlord in the private rental market is going to provide accommodation for people with short term job tenure rates, whether it be one job or many jobs. One might suggest the current accommodation situation for sufferers is bad enough, why add another burden of intermittent income streams brought about by grandiose ideals. Also, one might further ask, do these same clients above, attend work from their hospital beds? So far the person I care for is lucky, because the hospital can always send her home to my care, but not all have such benefits of a well educated full time carer.
Secondly, one can only imagine the low fidelity scores that would be given by researchers such as Becker et. Al and Bond et al to ISP programs run by the current crop of mental health workers. In my own personal experience, the community mental health system is a holiday camp for social workers and case managers, and not the recipients of the DSP or their carers. It is the social workers and case managers who should be pressured to do more work, not the mental illness sufferer or their carers. For example, the person I care for, who is not athletic, was told by Illawarra Mental health, N.S.W. to play basketball at nine months pregnant. Another social worker told her to attend English classes even though the mental

health worker already knew she attended language classes. However, these are the least of the episodic mental illness sufferers complaints.
Despite all the good intentions written in the 2012 A Contributing Life : Mental Health
Report Card, the problems continue. In cairns 2013, the so called acute care team came to my home to assess the person, I care for, as she had just been released from hospital, and was showing positive symptoms. Well, two young 20 some-thing year old females came to my door, and then proceeded to walk the person two doors down the road. This was their total sum investigation to whether the person was going to commit self-harm, even though she has a 13 year history of attempted suicide, and just been released from an acute care in
Cairns Base Hospital. In fact the interview lasted less than 5 minutes. It was stated she was fine, even though a few days later she was hospitalised for another 30 days at a cost of
$1100 a day. There is no substitute for family and carer knowledge of the mentally ill, we save the nation millions of dollars in reduce acute care and provide public and individual safety through our knowledge of the sufferer.
As a result of my above concerns, I would like to know, what consultative process will there be between carers and these same incompetent mental health professionals to assess people for ISP programs? Especially, If the government should ignore failed IPS job tenure rates and implement the IPS program across the country
One recommendation would be to employ long term carers as part of the team of mental health consultants for IPS programs. Carers are the ones who have lived illness insights on a
24/7 basis, unlike their text book warriors who finish work and go home.
Furthermore, one can only hope these same people are not going to be responsible for implementing IPS programs without the insights from carers and family. I am fairly certain the public do not want to work beside early release hospital patients, or people with interepisodic symptoms poorly diagnosed by case workers or social workers. It is not only dangerous for the sufferer but it is also dangerous for the public. Because wrongly diagnosed wellness appraisals from community mental professionals are not uncommon.
In 2012, I drove the person I care for, to Cairns based Hospital only for her to be turned away, the junior registrar stated she had no signs of self harm. Once again the mental health system made a poor judgement. A couple of days later she was transported by Cairns police where she was admitted to acute care due possible self harm. Earlier, In 2001, the person I care for was hospitalised an admitted to the general population ward in Nepean Hospital,
Penrith. In the evening the person became extremely distressed and was screaming with a primal scream of torture. Even though it was 13 years ago it still upsets me to this day. I was told by the mental health staff she would be place in close observations, only to find they had released her again into general population overnight. When the Consular General of
Mongolia and my family went to visit her, we found her with red rings around her throat and stab marks where she had made an attempt to hang and stab herself whilst in general population, even though I was assured by medical staff the night before, she would be kept under close observation. It was no surprise they got it wrong again, and released her into general population only for her to commit self-harm. So I further ask, what measures is the government going to use to oversee the safety of the working public and the sufferer, now

that the government intends to force the attention of carers away from caring and on to more work responsibilities? It is clear the McClure interim report has been dazzled by the bright light intentions of the IPS model. To place an IPS employment model in the current mental health system in Australia is ridiculous on two fronts. The Mental Health System despite the good intentions of the 2012 Mental Health Card is broken with poor staff diagnostic skills and attitude whilst, having a lack of economic social support for mental health sufferers and their carers.
So the final two comments are: be warned, take away the carer, and place a compulsory broad based IPS program accross Australia, and the current government will pay dearly; withdrawn knowledge about the sufferer and lost social-economic supports. Secondly, stop inferring we are all stupid let us manage our own financial affairs better than the charity sector has, and adopt Noel Pearson version of an opt out welfare management program for responsible welfare recipients.
Therefore, Carers and Episodic mental illness sufferers should be supported more than the
Federal Treasurer, Hon Joe Hockey has stated in the media about all welfare recipients. Mr
Hockey's view, government support stops at equal opportunities to gain employment for all, and not the equality or quality of employment outcomes is a contradiction to the IPS model.
Even though studies by Mueser, Becker and Wolfe (2001) have stated job tenure success rates in IPS programs are related to matching job motivation with job placement. Hence, the current Liberal government’s political philosophy (neo-liberalism), or motivation only fits part of the current literature on IPS employment outcomes for episodic mental illness. A position which suggests getting people to the employment starting line to justify pension cuts rather then equal outcomes. The McClure interim report is clearly supporting the government's political agenda by an omission of the current literature towards negative job tenure rates for episodic mental illness sufferers. Even though, the McClure report is quick to use small random trials as the foundation for its argument which does not reflect overall realities for mental illness sufferers. Consequently, there is no conclusive or broad based evidence to suggest there is an end to IPS job tenure rate problems placed within a broken mental health system; thus the DSP and Carer payment should be maintained for episodic mental illness sufferers and their carers: to maintain financial and healthy stability during psychotic relapses or inter- period health problems, and for any resultant loss of employment.

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