Kalwun Child and Family Support Services
Reception
Hours: Full Time – 38 hours - 9:00am-5:00pm
Location: Gold Coast Office (Burleigh Heads)
The Receptionist has a staff relationship with all staff that plan and deliver services, making a contribution to
the maintenance of effective administrative systems that support Kalwun Child & Family Support Services
service delivery and management of the Service. On a day to day level this position will work closely with the
Administrator, Management, and staff
Responsibilities
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Provide clerical support in the form of accurate and timely typing, filing/photocopying and sending faxes
and or emails;
Collect, register and dispatch all incoming and outgoing correspondence;
Order and maintain staff amenities & office supplies;
Retrieve and route incoming communications;
Greeting Visitors
Maintaining electronic vehicle booking system & vehicle maintenance as instructed by the Administrator.
Organise division functions and co-ordinate meetings for the Administrator and Regional Manager
Check answering machine and direct queries, or respond as necessary;
Maintaining a clean and tidy office and reception area
Ensure staff and community notice boards are kept tidy and contain current information
Ensure all office equipment is maintained and that the machines are fully stocked if required Use office
equipment and technology.
Other duties as directed by the Administrator or Regional Manager
Mandatory Requirements
 Confirmation of Aboriginality
 Drivers Licence
 Drivers Authorisation
 Criminal History Check
 Blue Card Working with Children
To apply, please send a cover letter and resume to seqadmin@kalwun.com.au with subject Job
Application-Reception
Kalwun Child and Family Support Services
Child Protection Officer
Hours: Full Time – 38 hours - 9:00am-5:00pm
Location: Gold Coast Office (Burleigh Heads)
The role of the Recognised Entity is in relation to the statutory departmental role. The primary role of the RE is to work
collaboratively with the department in each phase of the department’s decision making process, to improve outcomes for
Aboriginal & Torres Strait Islander children. The aim of the Recognised Entity is to assist the Department to help reduce
the over-representation of Aboriginal & Torres Strait Islander children and young people in the statutory child protection
system, and to ensure that Aboriginal and Torres Strait Islander children and young people who enter the statutory
system receive the best available culturally appropriate services.
Responsibilities
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To identify needs and services to assist and support children who are experiencing harm or at risk of harm and their
families.
Research and collect cultural history on families to reconnect and unify children with their families, extended families
and kinship groups.
Where harm or risk of harm has occurred, to assess, in partnership with the Department of Communities (Child
Safety), what intervention process needs to occur to ensure the ongoing safety of the children or young person are
met.
To provide culturally appropriate services to clients of the agency and the Department of Communities (Child Safety)
in keeping with the Child Placement Principles. This will require consultation, negotiation and engaging with
Aboriginal and Torres Strait Islander and other agencies and relevant government departments.
Ensure that all required documentation, to help achieve the best outcome for the family, are recorded and processed
in the given timeframe in conjunction with the Department of Communities (Child Safety) and any other mainstream
parties that are involved.
Liaise and develop links with relevant stakeholders including families, community agencies and relevant Government
agencies.
Participate effectively as a team member in delivery well-planned support services to vulnerable children and
families.
Other duties as directed by the RE Team Leader, Regional Manager and/or Assistant Manager
Mandatory Requirements
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Confirmation of Aboriginality
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Drivers Licence
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Drivers Authorisation
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Criminal History Check
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Blue Card Working with Children
To apply, please send a cover letter and resume to seqadmin@kalwun.com.au with subject Job ApplicationChild Protection Officer
Kalwun Child and Family Support Services
Foster and Kinship Care Officer
Hours: Part Time – 15.5 hours - 9:00am-2:45pm
Location: Gold Coast Office (Burleigh Heads)
 Resource, assist and support the Regional Manager and Assistant Manager to ensure that the Board of
Directors are provided with the necessary information, reports and advice to fulfil its roles and
responsibilities.
 Within the aims and objectives of the Foster and Kinship Care Program ensure that efficient and effective
administration of services, including administration systems, information technology and human resource
processes, are managed, implemented and maintained within the FKC Program.
 The Foster Kinship Care Officer with the support of the Snr FKC is to provide a culturally appropriately
service to clients of the program with the Department of Child Safety, ensuring that placements meet the
Statement of Standards, s122(1) of the Child Protection Act 1999
 Provide placements for children and young people subject to statutory intervention that meet the
requirements of the Statements of Standards, a122 (1) of the Child Protection Act 1999. 2.
 Provide Carers with the knowledge, skills and resources to provide a quality standard of care for
Aboriginal and Torres Strait Islander children and young people including placements which meet their
physical, social, emotional, cultural and educational needs.
 Actively participate in training and professional development activities to develop competencies to ensure
that service delivery is of high quality and consistent with current agency and department requirements.
Mandatory Requirements
 Confirmation of Aboriginality
 Drivers Licence
 Drivers Authorisation
 Criminal History Check
 Blue Card Working with Children
To apply, please send a cover letter and resume to seqadmin@kalwun.com.au with subject Job
Application-Foster and Kinship Care Officer