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Press Release
For Immediate Publication
BIG Confirms its Mark of Quality and Excellence for the 15th Time
Hampton Hill, February 2nd, 2012: As the leading badges and business print
specialist, BIG has once again reaffirmed its commitment to quality in its products
and services for the corporate and customer-facing, and events and conference
markets. For the 15th year running, BIG has successfully retained the BSI EN ISO
9001:2008 Quality certification. This certifies the company for another three years,
with annual ongoing audits.
The re-certification audit was successfully passed without any recommendations for
major or minor conformities. The overall report concluded that this was "a positive
visit confirming continued commitment to the maintenance and improvement of the
quality management system”.
Tim Smith, General Manager at BIG commented, “The quality-based systems and
processes in the manufacture of our badges and business cards that make us
number one both in the UK and in Europe, are so ingrained in our procedures that
everyone understands why they are needed and adheres to them at all times. From
the minute you contact us as a client, to the moment when you receive our products badges, software, printers, lanyards, wallets, accessories and print material - each
process has been carefully planned and included because it adds value and
improves our quality and the service we offer our customers.”
He continued, “The ISO 9001:2008 certification is a testament to the high standards
we follow at BIG. We are committed to provide a high-quality consistent service to
our customers and have instilled a quality assurance programme to ensure that these
quality requirements are satisfied throughout every stage.”
Mark Alderman, BIG’s Operations Manager added, “Our customer focused systems,
whether they are managed by our customer service teams or automated, allow our
customers to have total confidence in the quality of their badge and print solutions.
All our automated systems are backed by a professional studio, where qualified
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designers and printers are on hand to assist with any other queries. Our investment
in innovation and technology is ongoing and our team is constantly upgrading and
adding value to our products and services.”
The BSI ISO standards provide organisations with an opportunity to increase value to
their customers and to improve their performance continually. The standards focus
on major processes, placing great emphasis on quality management and on the
company’s real commitment to continual improvement. As a result, the standards
direct the company to achieve business results that include relationships with
suppliers and partners and the ongoing satisfaction of customers.
The 11,000 square foot facility in Ipswich processes more than two million name
badges and 13 million business cards each year for companies of all sizes and
across industries.
BIG is UK and Europe’s largest dedicated supplier of high quality business cards and
name badges. The BIG product range includes print material such as wallets,
conference material and business cards; permanent employee ID name badges for
customer facing staff, and professional, re-usable name badges, lanyards and
accessories for conferences and events.
ENDS
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Notes for Editors:
BIG is part of the Brady Corporation, with operations in 22 countries, and distribution
in over 100 others. BIG has worked for thousands of organisations of every size and
in every sector.
The print and manufacturing operation is located in Ipswich.
Spokespeople for comment include Tim Smith, BIG General Manager.
Detailed Biog information is available upon request. For a list of services and
products, please visit www.big.co.uk .
Contact Details
Tim Smith
General Manager
T: +44 (0) 208 614 8917
E: tim@big.co.uk
Emily Brouder
UK Marketing Manager
T: +44 (0) 208 614 8906
E: emily@big.co.uk
BIG
5 Hampton Hill Business Park
High Street, Hampton Hill
TW12 1NP
F: +44 (0) 208 614 8800
E: marketing@big.co.uk
www.big.co.uk