Callback Log
Second and third year residents will assist with the callback log.
The night shift resident will review laboratory data with supervision of attending if necessary and
pull aside important labs. For example
Positive throat culture
Positive blood culture
Sensitivities of a bacterium
Positive sexually transmitted diseases
The resident hands these charts to the clerk.
In the morning, the clerk will pull the medical record, and the day shift resident should call the
family. Further, in the late morning, the pediatric radiologists will review the x-rays. If there is a
discrepancy such as
Fracture read as negative
Pneumonia read as negative
CT scan read by resident as negative and attending with fracture,
those charts should also be pulled
With the help of the attending physician a disposition will be made. For example,
The resident will write a prescription and leave it with the clerk
The resident will call in a medicine
The resident will recommend the child to come in for reevaluation or treatment.
Resident will document each call and three attempts to contact patients by phone will be made. If
no contact after three attempts, a letter will be sent.
If immediate return of the patient is necessary, and the parent refuses to come in for evaluation or
treatment, or a parent cannot be contacted, the resident should contact social services.
Remember to document accordingly.