North East
COMMUNITY ENGAGEMENT ACTION PLAN
2012-2017
2008-2
NORTH EAST COMMUNITY ENGAGEMENT PLAN 2012-2017
INTRODUCTION
Each multi-member ward in Dundee has a community engagement strategy that operates in parallel with the Local Community Planning (LCP) process. The strategy reflects
the principles of the National Standards for Community Engagement which were set as a benchmark for national good practice by the Scottish Government in 2007. It also
defines key themes of engagement practice that seek to ensure that residents of communities in Dundee have the opportunity to play as much a role, as they deem
appropriate, in "the workings" of their own community.
The Community Engagement Plan is underpinned by four engagement themes that set out to inform, improve understanding, develop constructive dialogue and raise the
levels and quality of participation to the LCP/Single Outcome Agreement (SOA).
This Ward based Plan which covers the communities of Ballumbie, Dalclaverhouse, Fintry, Mill O' Mains and Whitfield to identify all planned community engagement activity.
This is broken down into an audit of what agencies or practitioners do or propose to do as part of their work and a plan of what activity agencies or practitioners will do in order
to meet the requirements set out in the Local Community Plan outcomes. The audit is presented as a list of activities with a defining engagement theme and the community
engagement plan is framed in a pro-forma that reflects the Local Community Plan.
The Plan will be reviewed regularly throughout the lifespan of the Local Community Plan. The intention is that the Community Planning Partnership will involve community
engagement practitioners and residents in the review of the strategies impact and plan new activities on an annual basis. If you wish to be involved in the review or planning
phases you should contact Mike Welsh, Communities Officer on 438596 or at mike.welsh@dundeecity.gov.uk or to The North East Development Team, The Community
Services Complex, 101 Whitfield Drive, Dundee DD4 0DX.
STRATEGY AREAS
Information: The provision and exchange of information is a two way process. While we will disseminate and encourage the circulation of information about Council services
we will also gather and re-present intelligence about communities to better inform people about Dundee City Council and partner services in their area.
Understanding: The City Council and its partners will support and provide appropriate opportunities for residents to examine local issues and to clarify how desirable
solutions can be achieved. We will encourage stakeholders to share their plans and raise the general level of public awareness about Dundee City Council and its services,
the services of our Community Planning partners and the issues that effect the development and delivery of these services.
Dialogue: We will ensure that all stakeholders in the community have the opportunity to contribute to setting local priorities for action and to ensure that their views will be
taken into account when making decisions about the development of services or projects affecting their community. We will listen to the views of local representatives and
other stakeholders before initiating actions and will welcome critical comment on proposals for action.
Participation: Our aim is to persuade more people to take part in the organised life of their community. We also view individual participation as a fundamental step towards
the development of community networks. Without participation there is no engagement, with no engagement there is no dialogue, with no dialogue there is no exchange of
information and no learning.
NORTH EAST WARD COMMUNITY ENGAGEMENT PLAN WORKING DOCUMENTATION - AUDIT
Community Engagement Activity
Strategic
reference
Current Position
Input from LCPP
Community Festivals/Events
Information
Fun days/galas are run in Fintry, Mill O' Mains and
Whitfield every year which gives agencies an
opportunity to communicate with residents.
Tayside Fire and Rescue
Fintry Community Council,
Finmill Centre,
MOM Pavilion,
Dundee City Council
Braeview Academy,
Police
Information Points
Information
There are 10 community notice boards in the North
east plus a number of facilities boards are available
for publicity. Community Centres and libraries
provide information on local services, programmes
and activity groups.
Fintry Community Council
Communities Officer
Community Centres
MOM Pavilion
Community Newsletters
Information
The North East Community Planning Partnership
produces an annual North East Now newsletter for all
households in March. Adult Learning newsletter is
produced quarterly and distributed throughout the
city - Adult Learning Team
Tayside Fire and Rescue
Braeview Academy
Local Community Groups
Communities Officer
NECPP
ICT Connections
Information
Dundee City Council's website has a variety of
information of interest to communities - Home
Scotland Housing Association.
An electronic community map is available through
the "My Dundee" search tool bar which is on
www.dundeecity.gov.uk Discover learning website
provides information to potential learners - Adult
Learning Team
Corporate Planning Section
NORTH EAST WARD COMMUNITY ENGAGEMENT PLAN WORKING DOCUMENTATION - AUDIT
Community Engagement Activity
Strategic
reference
Current Position
Input from LCPP
E-mail Briefings
Information
Four e-mail briefings are produced every year and
circulated around officers who are based or work in
the North East Ward.
Communities Officer
NECPP
Annual Reports
Information
A number of organisations, services and
departments produce a report on annual output.
Council Depts.
Tayside Police
Tayside Fire and Rescue
Home Scotland H.A.
Impact assessment - including focus groups
and user satisfaction surveys
Understanding
The Community Planning Partnership has
established a monitoring system for the Local
Community Plan which uses focus groups to identify
the impact of the plan on residents.
Communities Officer
Learning/Training Opportunities
Understanding
Learning and training opportunities are offered in
relation to individual or group learning plans or from
guidance interviews. Practitioners from Fire Service
and Community Safety Service have an agreed
learning package that is delivered through schools
and too communities.
Adult Learning Staff
Communities Officer
Community Safety Partnership
North East Postal Panels
Understanding
Databases are held for residents in the North East
and we will continue to develop the database and
keep residents in touch with developments.
Communities Officer
Social Media
Understanding
Several agencies are investigating or using basic
forms of social media. the hope is to use this further
in the future.
Local projects
Adult learning
Youth Team
NORTH EAST WARD COMMUNITY ENGAGEMENT PLAN WORKING DOCUMENTATION - AUDIT
Community Engagement Activity
Strategic
reference
Current Position
Input from LCPP
Roundtable Events/Reference Groups
Dialogue
The North East Community Planning Partnership
organises an annual community seminar.
North East Community Planning Partnership
Local resident groups
Walkabout
Dialogue
The North East Community Planning Partnership
organises an annual walkabout in June. Housing
agencies also host these for tenants in Mill O' mains
and Whitfield.
North East Community Planning Partnership
Housing Associations
Dundee City Council Housing Dept.
Outreach
Dialogue
A number of services do door-knocking, community
events or publicity events in the community.
Housing Associations
Council Depts.
Healthy Living Initiative
Tayside Police
Link-up
Time Tree
Community Support Group
Participation
There are a number of community organisations,
tenant and resident groups operational in the North
East ward. These groups represent their respective
communities.
Communities Officer
Tenant Participation officer
Housing Association Officers
Tayside Police
Community Councils
Participation
Fintry Community Council has been elected to serve
a four year tenure from 2011. An annual action plan
will be created to tackle issues highlighted in the area
and new members will be encouraged to become
involved in the organisation.
Dundee City Council
Tayside Police
NORTH EAST WARD COMMUNITY ENGAGEMENT PLAN WORKING DOCUMENTATION - AUDIT
Community Engagement Activity
Strategic
reference
Current Position
Input from LCPP
Neighbourhood Representative Structures
Participation
Whitfield Development Group was recognised as a
Neighbourhood Representative Structure in August
2008 and has been operating successfully since
then.
Dundee City Council
NECPP
Community Regeneration Forums
Participation
The Regeneration Forum had its inaugural election in
2010. The forum meets monthly to discuss funding
applications and the allocation of physical
improvement/youth diversionary funding.
Communities Officer
Working Groups/Task Groups
Participation
Residents have representation on the North East
Community Planning Partnership, NECPP working
groups, Building Stronger Communities and the
Forum's Chairs' meeting.
Communities Officer
Resident representative
Local Management Groups
Participation
There are three Community Centres all of which
have Management Groups i.e. Whitfield, Finmill and
Mill O' Mains. The community centres organise an
annual communities consultation exercise to identify
the views of 100 users and 100 non-users.
Communities Section
NORTH EAST WARD COMMUNITY ENGAGEMENT PLAN WORKING DOCUMENTATION
COMMUNITY
ENGAGEMENT THEME:
INFORMATION/UNDERSTANDING/DIALOGUE/PARTICIPATION
KEY ISSUES/IDENTIFIED
NEEDS:
THE LOCAL COMMUNITY PLAN CAN ONLY BE EFFECTIVE IF THE METHOD OF GATHERING INFORMATION AND VIEWS IS
ROBUST. A VARIETY OF METHODS ARE NEEDED TO ENSURE THAT THERE IS A FLOW OF INFORMATION THROUGHOUT THE
DURATION OF THE PLAN FROM INCEPTION TO MONITORING.
CURRENT POSITION
(Baseline/Context)
A NUMBER OF ACTIVITIES ARE OPERATED THROUGH THE NORTH EAST COMMUNITY PLANNING PARTNERSHIP I.E. 4
MEETINGS PER YEAR OPEN TO THE PUBLIC, AN ANNUAL WALKABOUT IS ORGANISED, A ROUNDTABLE AND WORKING
GROUP MEETINGS.
OUTCOMES REQUIRED
The LCP will be effective in
representing the outcomes sought
by the communities of the North
East.
ACTIONS/OUTPUTS THAT CONTRIBUTE
TOWARDS ACHIEVING OUTCOME
 A annual walkabout will be organised to identify
environmental priorities in each community. The
walkabouts will be hosted by local residents.
LCP REF:
LEAD AGENCY
North East
Community Planning
Partnership
S.O.A REF:
PARTNERS/INPUTS
Communities Officer
TIMESCALES
June every
year
Dalclaverhouse Community
Improvement Group
Mill O' Mains Tenants and
Residents Association
Fintry Community Council
Whitfield Development Group
 A postal panel will be established with names and
addresses of those residents interested in change,
but for a variety of reasons are unable to attend
meeting.
Communities Officer
Ongoing
NORTH EAST WARD COMMUNITY ENGAGEMENT PLAN WORKING DOCUMENTATION
COMMUNITY
ENGAGEMENT
THEME:
INFORMATION/UNDERSTANDING/DIALOGUE/PARTICIPATION
KEY
ISSUES/IDENTIFIED
NEEDS:
THE LOCAL COMMUNITY PLAN CAN ONLY BE EFFECTIVE IF THE METHOD OF GATHERING INFORMATION AND VIEWS IS ROBUST. A
VARIETY OF METHODS ARE NEEDED TO ENSURE THAT THERE IS A FLOW OF INFORMATION THROUGHOUT THE DURATION OF THE
PLAN FROM INCEPTION TO MONITORING.
CURRENT POSITION
(Baseline/Context)
A NUMBER OF ACTIVITIES ARE OPERATED THROUGH THE NORTH EAST COMMUNITY PLANNING PARTNERSHIP I.E. 4 MEETINGS
PER YEAR OPEN TO THE PUBLIC, AN ANNUAL WALKABOUT IS ORGANISED, A ROUNDTABLE AND WORKING GROUP MEETINGS.
OUTCOMES REQUIRED
The LCP will be effective in
representing the outcomes
sought by the communities of
the North East.
ACTIONS/OUTPUTS THAT CONTRIBUTE TOWARDS
ACHIEVING OUTCOME
 An annual roundtable meeting with the Regeneration
Forum will be organised.
LCP REF:
LEAD AGENCY
Communities Officer
S.O.A REF:
PARTNERS/INPUTS
North East Community
Regeneration Forum
North East Community
Planning Partnership
 An impact assessment framework will be established to
analyse how effectively residents feel things have
changed. A baseline will require to be established.
Communities Officer
North East Community
Planning Partnership
TIMESCALES
September 2012
NORTH EAST WARD COMMUNITY ENGAGEMENT PLAN WORKING DOCUMENTATION
COMMUNITY
ENGAGEMENT THEME:
INFORMATION, DIALOGUE AND PARTICIPATION
KEY ISSUES/IDENTIFIED
NEEDS:
IT HAS BEEN EVIDENT THAT RESIDENT'S MORALE AND FEELINGS TOWARDS THEIR AREA CAN BE AFFECTED BY POOR PRESS
REPORTING. THERE HAVE BEEN DOUBTS CAST IN THE PRESS ON THE SUITABILITY OF A NEW COMMUNITY/HEALTH/SOCIAL
WORK/LIBRARY BUILDING IN WHITFIELD.
CURRENT POSITION
(Baseline/Context)
NEGOTIATIONS WITH THE WHITFIELD DEVELOPMENT GROUP AND THE MANAGEMENT GROUP OF THE COMMUNITY CENTRE
HAVE BEEN POSITIVE BUT A NEGATIVE PERCEPTION EXISTS IN THE COMMUNITY.
OUTCOMES REQUIRED
There will be an improved
community spirit and more positive
relationships and networks.
ACTIONS/OUTPUTS THAT CONTRIBUTE
TOWARDS ACHIEVING OUTCOME
LCP REF: 1.3
LEAD AGENCY
S.O.A REF: 9e
PARTNERS/INPUTS
TIMESCALES
 Highlight the scale and style of the
proposed Crescent building through the
North East Now newsletter.
Communities Section
North East Community Planning
Partnership
April 2012
 Meet with interested residents and work
with them and the wider community to
form an appropriate resident
management group which will take on a
role with the new building.
Communities Section
Community Centres Manager
April 2013
 Host a celebratory event to launch the
facility and highlight the services
available there.
Facilities Manager
Policy Section Manager
Communities Officer
Local Community
Communities Officer
NHS Tayside
GP Practice
Social Work Department
May 2013
NORTH EAST WARD COMMUNITY ENGAGEMENT PLAN WORKING DOCUMENTATION
COMMUNITY ENGAGEMENT
THEME:
DIALOGUE
LCP REF:
S.O.A REF:
KEY ISSUES/IDENTIFIED
NEEDS:
MORALE/SPIRIT CAN BE AFFECTED BY INCIDENTS IN THEIR AREA AND RESIDENTS ARE FEARFUL OF CRIMES, VANDALISM,
PROPERTY CRIME AND DRUG DEALING. IN ADDITION SIMD INFORMATION SHOWS HIGH LEVELS OF POVERTY IN KEY AREAS
OF THE WARD.
CURRENT POSITION
(Baseline/Context)
AN LCPP SUB GROUP HAS TARGETED CERTAIN AREAS WHERE LEVELS OF CRIME AND DEPRIVATION ARE HIGH WITH
COMMUNITY SAFETY INFORMATION AND ADDITIONAL SUPPORT SERVICES.
2.4
OUTCOMES REQUIRED
ACTIONS/OUTPUTS THAT CONTRIBUTE
TOWARDS ACHIEVING OUTCOME
LEAD AGENCY
Vandalism and property crime will be
lowered
 A community engagement/safety event will be
organised in South Fintry to reassure residents
and encourage dialogue about local
issues/needs. This will also allow information
about services to be highlighted.
Communities Section
There will be an improved community
spirit and more positive relationships
and networks.
 A community engagement/safety event will be
organised in North Fintry to reassure residents
and encourage dialogue about local
issues/needs. This will also allow information
about services to be highlighted.
Communities
PARTNERS/INPUTS
 Tayside Fire and
Rescue
 Tayside Police
 Abertay housing
Association
 Community Safety
Team
 Anti-poverty projects
 Youth Team
 Ant-social Behaviour
Team
As above plus
 Families House
TIMESCALES
October 2012
July 2013
NORTH EAST WARD COMMUNITY ENGAGEMENT PLAN WORKING DOCUMENTATION
COMMUNITY
ENGAGEMENT THEME:
LCP REF: 4.6
S.O.A REF: 10b
KEY ISSUES/IDENTIFIED
NEEDS:
IN VARIOUS RESEARCH LOCAL PEOPLE HAVE STATED THEY FEEL THERE IS LITTLE CHANCE OF THEM INFLUENCING CHANGES
IN THEIR COMMUNITY. YOUNG PEOPLE HAVE SPECIFICALLY EXPRESSED AN INTEREST IN TAKING PART IN DISCUSSION THAT
INFLUENCES WHERE THEY LIVE.
CURRENT POSITION
(Baseline/Context)
SEVERAL GROUPS OF YOUNG PEOPLE ARE INVOLVED IN DECISION MAKING BUT THESE TEND TO FOCUS ON WHERE THEY
ATTEND E.G.BRAEVIEW ACADEMY PUPILS' REPRESENTATIVE COUNCIL, FINMILL CENTRE YOUNG PEOPLE.
OUTCOMES REQUIRED
Community influence in decisions
that affect the North East Ward will
be increased.
ACTIONS/OUTPUTS THAT CONTRIBUTE
TOWARDS ACHIEVING OUTCOME
 Support young people to;
-
participate in local management
groups of community facilities
-
advise the North East Regeneration
Forum on bids or commissioning
ideas from a young persons'
perspective
-
highlight positive work that is going
on in the area to the North East
Community Planning Partnership
-
participate in other
representative/influential groups i.e.
open space groups
 Encourage greater involvement of Pupil
Representative Councils in the work of
the North East community Planning
Partnership and Regeneration Forum
LEAD AGENCY
PARTNERS/INPUTS
TIMESCALES
Youth Team
Xplore, Communities Officer,
Local Management Groups
North East Regeneration Forum
North East Community Planning
Partnership
May 2013
October 2012
December 2013
Ongoing
Youth Team
Braeview Academy
NECPP
NE Regeneration Forum
May 2014
NORTH EAST WARD COMMUNITY ENGAGEMENT PLAN WORKING DOCUMENTATION
COMMUNITY
ENGAGEMENT THEME:
PARTICIPATION
KEY ISSUES/IDENTIFIED
NEEDS:
RESIDENTS HAVE STATED THAT THEY WISH TO SEE THE OPEN AND GREEN SPACE ENHANCED IN MILL O' MAINS.
CURRENT POSITION
(Baseline/Context)
A LEARNING CLASS IS BEING RUN WITH RESIDENTS TO LOOK INTO THE ENVIRONMENTAL ISSUES. THIS WILL TAKE PLACE IN
THE CONTEXT OF THE MILL O' MAINS REGENERATION MASTERPLAN. THIS AND THE MILL O' MAINS TENANTS AND RESIDENTS
ASSOCIATION OPEN SPACE SUB GROUP ARE KEEN TO DEVELOP ACTIVE PARTNERSHIPS THAT WILL ENHANCE THE AREA.
OUTCOMES REQUIRED
The environment of Mill O' Mains
will be improved by the Physical
Regeneration Programme
ACTIONS/OUTPUTS THAT CONTRIBUTE
TOWARDS ACHIEVING OUTCOME
 Consultation will be held with residents
on the development and implementation
of the Mill O' Mains Park development
framework.
 MOMTRA's open space group will
expand its membership to ensure it
represents the majority of the
community's views on the park and other
open space development.
LCP REF: 5.1
LEAD AGENCY
MOMTRA
MOMTRA
 Consultation will be held with residents
on the development and implementation
of local areas for play in Mill O' Mains.
MOMTRA
 MOMTRA will commission an
environmental MOMTRA artist to
develop connections between residents
and with the various open space
developments
MOMTRA
S.O.A REF: 9a
PARTNERS/INPUTS
TIMESCALES
Environment Department
Environment Landscape Architect
Adult Learning Team
Home Scotland
Communities Officer
October 2012
Environment Department
Environment Landscape Architect
Adult Learning Team
Home Scotland
Communities Officer
2014
Home Scotland
Communities Officer
Summer 2013
March 2013
NORTH EAST WARD COMMUNITY ENGAGEMENT PLAN WORKING DOCUMENTATION
COMMUNITY
ENGAGEMENT THEME:
PARTICIPATION
KEY ISSUES/IDENTIFIED
NEEDS:
RESIDENTS HAVE STATED THAT THEY WISH TO RETAIN GREEN AND OPEN SPACE WITHIN THE REGENERATION
FRAMEWORK/PROGRAMME.
CURRENT POSITION
(Baseline/Context)
THE WHITFIELD DEVELOPMENT GROUP HAS ESTABLISHED AN OPEN SPACE SUB-GROUP WHICH HAS DEVELOPED A PLAY AREA
STRATEGY BUT THE REMAINING ELEMENTS OF DESIGN, THE ESTABLISHMENT OF A WOODLAND/TREE AREAS AND SUDS HAVE
YET TO BE DECIDED.
OUTCOMES REQUIRED
The environment of Whitfield will be
improved through the Physical
Regeneration Programme
LCP REF: 5.4
ACTIONS/OUTPUTS THAT CONTRIBUTE
TOWARDS ACHIEVING OUTCOME
S.O.A REF: 9a
LEAD AGENCY
PARTNERS/INPUTS
 WDG Open Space Sub Group will
consult and involve residents from the
various parts of Whitfield on the
development of open space once they
have agreed a draft open space strategy.
This will be done in a variety of ways
including on street consultations,
consultation trailer events in open
spaces that will be developed, open
meetings and postal consultation.
WDG





 WDG, through the support of an
environmental artist, will develop
connections between residents and the
open space strategy through art based
projects.
Communities Officer
Adult Learning Team
Landscape Architects
Planning Policy Section
Environmental Dept.
Communities Officer
Tayside Police
TIMESCALES
April 2013
April 2013
NORTH EAST WARD COMMUNITY ENGAGEMENT PLAN WORKING DOCUMENTATION
COMMUNITY
ENGAGEMENT THEME:
PARTICIPATION
KEY ISSUES/IDENTIFIED
NEEDS:
RESIDENTS HAVE STATED THAT THEY WISH TO RETAIN GREEN AND OPEN SPACE WITHIN THE REGENERATION
FRAMEWORK/PROGRAMME.
CURRENT POSITION
(Baseline/Context)
THE WHITFIELD DEVELOPMENT GROUP HAS ESTABLISHED AN OPEN SPACE SUB-GROUP WHICH HAS DEVELOPED A PLAY AREA
STRATEGY BUT THE REMAINING ELEMENTS OF DESIGN, THE ESTABLISHMENT OF A WOODLAND/TREE AREAS AND SUDS HAVE
YET TO BE DECIDED.
OUTCOMES REQUIRED
The environment of Whitfield will be
improved through the Physical
Regeneration Programme
LCP REF: 5.4
ACTIONS/OUTPUTS THAT CONTRIBUTE
TOWARDS ACHIEVING OUTCOME
S.O.A REF: 9a
LEAD AGENCY
PARTNERS/INPUTS
 WDG Open Space Sub Group will
consult and involve residents from the
various parts of Whitfield on the
development of open space once they
have agreed a draft open space strategy.
This will be done in a variety of ways
including on street consultations,
consultation trailer events in open
spaces that will be developed, open
meetings and postal consultation.
WDG





 WDG, through the support of an
environmental artist, will develop
connections between residents and the
open space strategy through art based
projects.
Communities Officer
Adult Learning Team
Landscape Architects
Planning Policy Section
Environmental Dept.
Communities Officer
Tayside Police
TIMESCALES
April 2013
April 2013
NORTH EAST WARD COMMUNITY ENGAGEMENT PLAN WORKING DOCUMENTATION
COMMUNITY
ENGAGEMENT THEME:
INFORMATION/UNDERSTANDING/DIALOGUE/PARTICIPATION
KEY
ISSUES/IDENTIFIED
NEEDS:
RESIDENTS HAVE STATED THAT THEY WISH TO RETAIN GREEN AND OPEN SPACE WITHIN THE REGENERATION
FRAMEWORK/PROGRAMME.
CURRENT POSITION
(Baseline/Context)
THE WHITFIELD DEVELOPMENT GROUP HAS ESTABLISHED AN OPEN SPACE SUB-GROUP WHICH HAS DEVELOPED A PLAY AREA
STRATEGY BUT THE REMAINING ELEMENTS OF DESIGN, THE ESTABLISHMENT OF A WOODLAND/TREE AREAS AND SUDS HAVE
YET TO BE DECIDED.
OUTCOMES REQUIRED
The environment of Whitfield will
be improved through the Physical
Regeneration Programme
ACTIONS/OUTPUTS THAT CONTRIBUTE
TOWARDS ACHIEVING OUTCOME

A design process for play and youth space
will be created to engage and develop young
people/residents' input in the establishment
and ongoing management of used spaces.
LCP REF:
5.4Cont....
LEAD AGENCY
Youth Team
S.O.A REF: 9a
PARTNERS/INPUTS
Communities Officer
Braeview Academy
Whitfield Community Centre
OISRA
TIMESCALES
May 2013
www.dundeepartnersip.co.uk
Further Information Contact:
Mike Welsh
Communities Officer
North East Neighbourhood Development Team
101 Whitfield Drive
DUNDEE DD4 8LS
Tel: 01382 435896
email: mike.welsh@dundeecity.gov.uk