North East COMMUNITY ENGAGEMENT ACTION PLAN 2012-2017 2008-2 NORTH EAST COMMUNITY ENGAGEMENT PLAN 2012-2017 INTRODUCTION Each multi-member ward in Dundee has a community engagement strategy that operates in parallel with the Local Community Planning (LCP) process. The strategy reflects the principles of the National Standards for Community Engagement which were set as a benchmark for national good practice by the Scottish Government in 2007. It also defines key themes of engagement practice that seek to ensure that residents of communities in Dundee have the opportunity to play as much a role, as they deem appropriate, in "the workings" of their own community. The Community Engagement Plan is underpinned by four engagement themes that set out to inform, improve understanding, develop constructive dialogue and raise the levels and quality of participation to the LCP/Single Outcome Agreement (SOA). This Ward based Plan which covers the communities of Ballumbie, Dalclaverhouse, Fintry, Mill O' Mains and Whitfield to identify all planned community engagement activity. This is broken down into an audit of what agencies or practitioners do or propose to do as part of their work and a plan of what activity agencies or practitioners will do in order to meet the requirements set out in the Local Community Plan outcomes. The audit is presented as a list of activities with a defining engagement theme and the community engagement plan is framed in a pro-forma that reflects the Local Community Plan. The Plan will be reviewed regularly throughout the lifespan of the Local Community Plan. The intention is that the Community Planning Partnership will involve community engagement practitioners and residents in the review of the strategies impact and plan new activities on an annual basis. If you wish to be involved in the review or planning phases you should contact Mike Welsh, Communities Officer on 438596 or at mike.welsh@dundeecity.gov.uk or to The North East Development Team, The Community Services Complex, 101 Whitfield Drive, Dundee DD4 0DX. STRATEGY AREAS Information: The provision and exchange of information is a two way process. While we will disseminate and encourage the circulation of information about Council services we will also gather and re-present intelligence about communities to better inform people about Dundee City Council and partner services in their area. Understanding: The City Council and its partners will support and provide appropriate opportunities for residents to examine local issues and to clarify how desirable solutions can be achieved. We will encourage stakeholders to share their plans and raise the general level of public awareness about Dundee City Council and its services, the services of our Community Planning partners and the issues that effect the development and delivery of these services. Dialogue: We will ensure that all stakeholders in the community have the opportunity to contribute to setting local priorities for action and to ensure that their views will be taken into account when making decisions about the development of services or projects affecting their community. We will listen to the views of local representatives and other stakeholders before initiating actions and will welcome critical comment on proposals for action. Participation: Our aim is to persuade more people to take part in the organised life of their community. We also view individual participation as a fundamental step towards the development of community networks. Without participation there is no engagement, with no engagement there is no dialogue, with no dialogue there is no exchange of information and no learning. NORTH EAST WARD COMMUNITY ENGAGEMENT PLAN WORKING DOCUMENTATION - AUDIT Community Engagement Activity Strategic reference Current Position Input from LCPP Community Festivals/Events Information Fun days/galas are run in Fintry, Mill O' Mains and Whitfield every year which gives agencies an opportunity to communicate with residents. Tayside Fire and Rescue Fintry Community Council, Finmill Centre, MOM Pavilion, Dundee City Council Braeview Academy, Police Information Points Information There are 10 community notice boards in the North east plus a number of facilities boards are available for publicity. Community Centres and libraries provide information on local services, programmes and activity groups. Fintry Community Council Communities Officer Community Centres MOM Pavilion Community Newsletters Information The North East Community Planning Partnership produces an annual North East Now newsletter for all households in March. Adult Learning newsletter is produced quarterly and distributed throughout the city - Adult Learning Team Tayside Fire and Rescue Braeview Academy Local Community Groups Communities Officer NECPP ICT Connections Information Dundee City Council's website has a variety of information of interest to communities - Home Scotland Housing Association. An electronic community map is available through the "My Dundee" search tool bar which is on www.dundeecity.gov.uk Discover learning website provides information to potential learners - Adult Learning Team Corporate Planning Section NORTH EAST WARD COMMUNITY ENGAGEMENT PLAN WORKING DOCUMENTATION - AUDIT Community Engagement Activity Strategic reference Current Position Input from LCPP E-mail Briefings Information Four e-mail briefings are produced every year and circulated around officers who are based or work in the North East Ward. Communities Officer NECPP Annual Reports Information A number of organisations, services and departments produce a report on annual output. Council Depts. Tayside Police Tayside Fire and Rescue Home Scotland H.A. Impact assessment - including focus groups and user satisfaction surveys Understanding The Community Planning Partnership has established a monitoring system for the Local Community Plan which uses focus groups to identify the impact of the plan on residents. Communities Officer Learning/Training Opportunities Understanding Learning and training opportunities are offered in relation to individual or group learning plans or from guidance interviews. Practitioners from Fire Service and Community Safety Service have an agreed learning package that is delivered through schools and too communities. Adult Learning Staff Communities Officer Community Safety Partnership North East Postal Panels Understanding Databases are held for residents in the North East and we will continue to develop the database and keep residents in touch with developments. Communities Officer Social Media Understanding Several agencies are investigating or using basic forms of social media. the hope is to use this further in the future. Local projects Adult learning Youth Team NORTH EAST WARD COMMUNITY ENGAGEMENT PLAN WORKING DOCUMENTATION - AUDIT Community Engagement Activity Strategic reference Current Position Input from LCPP Roundtable Events/Reference Groups Dialogue The North East Community Planning Partnership organises an annual community seminar. North East Community Planning Partnership Local resident groups Walkabout Dialogue The North East Community Planning Partnership organises an annual walkabout in June. Housing agencies also host these for tenants in Mill O' mains and Whitfield. North East Community Planning Partnership Housing Associations Dundee City Council Housing Dept. Outreach Dialogue A number of services do door-knocking, community events or publicity events in the community. Housing Associations Council Depts. Healthy Living Initiative Tayside Police Link-up Time Tree Community Support Group Participation There are a number of community organisations, tenant and resident groups operational in the North East ward. These groups represent their respective communities. Communities Officer Tenant Participation officer Housing Association Officers Tayside Police Community Councils Participation Fintry Community Council has been elected to serve a four year tenure from 2011. An annual action plan will be created to tackle issues highlighted in the area and new members will be encouraged to become involved in the organisation. Dundee City Council Tayside Police NORTH EAST WARD COMMUNITY ENGAGEMENT PLAN WORKING DOCUMENTATION - AUDIT Community Engagement Activity Strategic reference Current Position Input from LCPP Neighbourhood Representative Structures Participation Whitfield Development Group was recognised as a Neighbourhood Representative Structure in August 2008 and has been operating successfully since then. Dundee City Council NECPP Community Regeneration Forums Participation The Regeneration Forum had its inaugural election in 2010. The forum meets monthly to discuss funding applications and the allocation of physical improvement/youth diversionary funding. Communities Officer Working Groups/Task Groups Participation Residents have representation on the North East Community Planning Partnership, NECPP working groups, Building Stronger Communities and the Forum's Chairs' meeting. Communities Officer Resident representative Local Management Groups Participation There are three Community Centres all of which have Management Groups i.e. Whitfield, Finmill and Mill O' Mains. The community centres organise an annual communities consultation exercise to identify the views of 100 users and 100 non-users. Communities Section NORTH EAST WARD COMMUNITY ENGAGEMENT PLAN WORKING DOCUMENTATION COMMUNITY ENGAGEMENT THEME: INFORMATION/UNDERSTANDING/DIALOGUE/PARTICIPATION KEY ISSUES/IDENTIFIED NEEDS: THE LOCAL COMMUNITY PLAN CAN ONLY BE EFFECTIVE IF THE METHOD OF GATHERING INFORMATION AND VIEWS IS ROBUST. A VARIETY OF METHODS ARE NEEDED TO ENSURE THAT THERE IS A FLOW OF INFORMATION THROUGHOUT THE DURATION OF THE PLAN FROM INCEPTION TO MONITORING. CURRENT POSITION (Baseline/Context) A NUMBER OF ACTIVITIES ARE OPERATED THROUGH THE NORTH EAST COMMUNITY PLANNING PARTNERSHIP I.E. 4 MEETINGS PER YEAR OPEN TO THE PUBLIC, AN ANNUAL WALKABOUT IS ORGANISED, A ROUNDTABLE AND WORKING GROUP MEETINGS. OUTCOMES REQUIRED The LCP will be effective in representing the outcomes sought by the communities of the North East. ACTIONS/OUTPUTS THAT CONTRIBUTE TOWARDS ACHIEVING OUTCOME A annual walkabout will be organised to identify environmental priorities in each community. The walkabouts will be hosted by local residents. LCP REF: LEAD AGENCY North East Community Planning Partnership S.O.A REF: PARTNERS/INPUTS Communities Officer TIMESCALES June every year Dalclaverhouse Community Improvement Group Mill O' Mains Tenants and Residents Association Fintry Community Council Whitfield Development Group A postal panel will be established with names and addresses of those residents interested in change, but for a variety of reasons are unable to attend meeting. Communities Officer Ongoing NORTH EAST WARD COMMUNITY ENGAGEMENT PLAN WORKING DOCUMENTATION COMMUNITY ENGAGEMENT THEME: INFORMATION/UNDERSTANDING/DIALOGUE/PARTICIPATION KEY ISSUES/IDENTIFIED NEEDS: THE LOCAL COMMUNITY PLAN CAN ONLY BE EFFECTIVE IF THE METHOD OF GATHERING INFORMATION AND VIEWS IS ROBUST. A VARIETY OF METHODS ARE NEEDED TO ENSURE THAT THERE IS A FLOW OF INFORMATION THROUGHOUT THE DURATION OF THE PLAN FROM INCEPTION TO MONITORING. CURRENT POSITION (Baseline/Context) A NUMBER OF ACTIVITIES ARE OPERATED THROUGH THE NORTH EAST COMMUNITY PLANNING PARTNERSHIP I.E. 4 MEETINGS PER YEAR OPEN TO THE PUBLIC, AN ANNUAL WALKABOUT IS ORGANISED, A ROUNDTABLE AND WORKING GROUP MEETINGS. OUTCOMES REQUIRED The LCP will be effective in representing the outcomes sought by the communities of the North East. ACTIONS/OUTPUTS THAT CONTRIBUTE TOWARDS ACHIEVING OUTCOME An annual roundtable meeting with the Regeneration Forum will be organised. LCP REF: LEAD AGENCY Communities Officer S.O.A REF: PARTNERS/INPUTS North East Community Regeneration Forum North East Community Planning Partnership An impact assessment framework will be established to analyse how effectively residents feel things have changed. A baseline will require to be established. Communities Officer North East Community Planning Partnership TIMESCALES September 2012 NORTH EAST WARD COMMUNITY ENGAGEMENT PLAN WORKING DOCUMENTATION COMMUNITY ENGAGEMENT THEME: INFORMATION, DIALOGUE AND PARTICIPATION KEY ISSUES/IDENTIFIED NEEDS: IT HAS BEEN EVIDENT THAT RESIDENT'S MORALE AND FEELINGS TOWARDS THEIR AREA CAN BE AFFECTED BY POOR PRESS REPORTING. THERE HAVE BEEN DOUBTS CAST IN THE PRESS ON THE SUITABILITY OF A NEW COMMUNITY/HEALTH/SOCIAL WORK/LIBRARY BUILDING IN WHITFIELD. CURRENT POSITION (Baseline/Context) NEGOTIATIONS WITH THE WHITFIELD DEVELOPMENT GROUP AND THE MANAGEMENT GROUP OF THE COMMUNITY CENTRE HAVE BEEN POSITIVE BUT A NEGATIVE PERCEPTION EXISTS IN THE COMMUNITY. OUTCOMES REQUIRED There will be an improved community spirit and more positive relationships and networks. ACTIONS/OUTPUTS THAT CONTRIBUTE TOWARDS ACHIEVING OUTCOME LCP REF: 1.3 LEAD AGENCY S.O.A REF: 9e PARTNERS/INPUTS TIMESCALES Highlight the scale and style of the proposed Crescent building through the North East Now newsletter. Communities Section North East Community Planning Partnership April 2012 Meet with interested residents and work with them and the wider community to form an appropriate resident management group which will take on a role with the new building. Communities Section Community Centres Manager April 2013 Host a celebratory event to launch the facility and highlight the services available there. Facilities Manager Policy Section Manager Communities Officer Local Community Communities Officer NHS Tayside GP Practice Social Work Department May 2013 NORTH EAST WARD COMMUNITY ENGAGEMENT PLAN WORKING DOCUMENTATION COMMUNITY ENGAGEMENT THEME: DIALOGUE LCP REF: S.O.A REF: KEY ISSUES/IDENTIFIED NEEDS: MORALE/SPIRIT CAN BE AFFECTED BY INCIDENTS IN THEIR AREA AND RESIDENTS ARE FEARFUL OF CRIMES, VANDALISM, PROPERTY CRIME AND DRUG DEALING. IN ADDITION SIMD INFORMATION SHOWS HIGH LEVELS OF POVERTY IN KEY AREAS OF THE WARD. CURRENT POSITION (Baseline/Context) AN LCPP SUB GROUP HAS TARGETED CERTAIN AREAS WHERE LEVELS OF CRIME AND DEPRIVATION ARE HIGH WITH COMMUNITY SAFETY INFORMATION AND ADDITIONAL SUPPORT SERVICES. 2.4 OUTCOMES REQUIRED ACTIONS/OUTPUTS THAT CONTRIBUTE TOWARDS ACHIEVING OUTCOME LEAD AGENCY Vandalism and property crime will be lowered A community engagement/safety event will be organised in South Fintry to reassure residents and encourage dialogue about local issues/needs. This will also allow information about services to be highlighted. Communities Section There will be an improved community spirit and more positive relationships and networks. A community engagement/safety event will be organised in North Fintry to reassure residents and encourage dialogue about local issues/needs. This will also allow information about services to be highlighted. Communities PARTNERS/INPUTS Tayside Fire and Rescue Tayside Police Abertay housing Association Community Safety Team Anti-poverty projects Youth Team Ant-social Behaviour Team As above plus Families House TIMESCALES October 2012 July 2013 NORTH EAST WARD COMMUNITY ENGAGEMENT PLAN WORKING DOCUMENTATION COMMUNITY ENGAGEMENT THEME: LCP REF: 4.6 S.O.A REF: 10b KEY ISSUES/IDENTIFIED NEEDS: IN VARIOUS RESEARCH LOCAL PEOPLE HAVE STATED THEY FEEL THERE IS LITTLE CHANCE OF THEM INFLUENCING CHANGES IN THEIR COMMUNITY. YOUNG PEOPLE HAVE SPECIFICALLY EXPRESSED AN INTEREST IN TAKING PART IN DISCUSSION THAT INFLUENCES WHERE THEY LIVE. CURRENT POSITION (Baseline/Context) SEVERAL GROUPS OF YOUNG PEOPLE ARE INVOLVED IN DECISION MAKING BUT THESE TEND TO FOCUS ON WHERE THEY ATTEND E.G.BRAEVIEW ACADEMY PUPILS' REPRESENTATIVE COUNCIL, FINMILL CENTRE YOUNG PEOPLE. OUTCOMES REQUIRED Community influence in decisions that affect the North East Ward will be increased. ACTIONS/OUTPUTS THAT CONTRIBUTE TOWARDS ACHIEVING OUTCOME Support young people to; - participate in local management groups of community facilities - advise the North East Regeneration Forum on bids or commissioning ideas from a young persons' perspective - highlight positive work that is going on in the area to the North East Community Planning Partnership - participate in other representative/influential groups i.e. open space groups Encourage greater involvement of Pupil Representative Councils in the work of the North East community Planning Partnership and Regeneration Forum LEAD AGENCY PARTNERS/INPUTS TIMESCALES Youth Team Xplore, Communities Officer, Local Management Groups North East Regeneration Forum North East Community Planning Partnership May 2013 October 2012 December 2013 Ongoing Youth Team Braeview Academy NECPP NE Regeneration Forum May 2014 NORTH EAST WARD COMMUNITY ENGAGEMENT PLAN WORKING DOCUMENTATION COMMUNITY ENGAGEMENT THEME: PARTICIPATION KEY ISSUES/IDENTIFIED NEEDS: RESIDENTS HAVE STATED THAT THEY WISH TO SEE THE OPEN AND GREEN SPACE ENHANCED IN MILL O' MAINS. CURRENT POSITION (Baseline/Context) A LEARNING CLASS IS BEING RUN WITH RESIDENTS TO LOOK INTO THE ENVIRONMENTAL ISSUES. THIS WILL TAKE PLACE IN THE CONTEXT OF THE MILL O' MAINS REGENERATION MASTERPLAN. THIS AND THE MILL O' MAINS TENANTS AND RESIDENTS ASSOCIATION OPEN SPACE SUB GROUP ARE KEEN TO DEVELOP ACTIVE PARTNERSHIPS THAT WILL ENHANCE THE AREA. OUTCOMES REQUIRED The environment of Mill O' Mains will be improved by the Physical Regeneration Programme ACTIONS/OUTPUTS THAT CONTRIBUTE TOWARDS ACHIEVING OUTCOME Consultation will be held with residents on the development and implementation of the Mill O' Mains Park development framework. MOMTRA's open space group will expand its membership to ensure it represents the majority of the community's views on the park and other open space development. LCP REF: 5.1 LEAD AGENCY MOMTRA MOMTRA Consultation will be held with residents on the development and implementation of local areas for play in Mill O' Mains. MOMTRA MOMTRA will commission an environmental MOMTRA artist to develop connections between residents and with the various open space developments MOMTRA S.O.A REF: 9a PARTNERS/INPUTS TIMESCALES Environment Department Environment Landscape Architect Adult Learning Team Home Scotland Communities Officer October 2012 Environment Department Environment Landscape Architect Adult Learning Team Home Scotland Communities Officer 2014 Home Scotland Communities Officer Summer 2013 March 2013 NORTH EAST WARD COMMUNITY ENGAGEMENT PLAN WORKING DOCUMENTATION COMMUNITY ENGAGEMENT THEME: PARTICIPATION KEY ISSUES/IDENTIFIED NEEDS: RESIDENTS HAVE STATED THAT THEY WISH TO RETAIN GREEN AND OPEN SPACE WITHIN THE REGENERATION FRAMEWORK/PROGRAMME. CURRENT POSITION (Baseline/Context) THE WHITFIELD DEVELOPMENT GROUP HAS ESTABLISHED AN OPEN SPACE SUB-GROUP WHICH HAS DEVELOPED A PLAY AREA STRATEGY BUT THE REMAINING ELEMENTS OF DESIGN, THE ESTABLISHMENT OF A WOODLAND/TREE AREAS AND SUDS HAVE YET TO BE DECIDED. OUTCOMES REQUIRED The environment of Whitfield will be improved through the Physical Regeneration Programme LCP REF: 5.4 ACTIONS/OUTPUTS THAT CONTRIBUTE TOWARDS ACHIEVING OUTCOME S.O.A REF: 9a LEAD AGENCY PARTNERS/INPUTS WDG Open Space Sub Group will consult and involve residents from the various parts of Whitfield on the development of open space once they have agreed a draft open space strategy. This will be done in a variety of ways including on street consultations, consultation trailer events in open spaces that will be developed, open meetings and postal consultation. WDG WDG, through the support of an environmental artist, will develop connections between residents and the open space strategy through art based projects. Communities Officer Adult Learning Team Landscape Architects Planning Policy Section Environmental Dept. Communities Officer Tayside Police TIMESCALES April 2013 April 2013 NORTH EAST WARD COMMUNITY ENGAGEMENT PLAN WORKING DOCUMENTATION COMMUNITY ENGAGEMENT THEME: PARTICIPATION KEY ISSUES/IDENTIFIED NEEDS: RESIDENTS HAVE STATED THAT THEY WISH TO RETAIN GREEN AND OPEN SPACE WITHIN THE REGENERATION FRAMEWORK/PROGRAMME. CURRENT POSITION (Baseline/Context) THE WHITFIELD DEVELOPMENT GROUP HAS ESTABLISHED AN OPEN SPACE SUB-GROUP WHICH HAS DEVELOPED A PLAY AREA STRATEGY BUT THE REMAINING ELEMENTS OF DESIGN, THE ESTABLISHMENT OF A WOODLAND/TREE AREAS AND SUDS HAVE YET TO BE DECIDED. OUTCOMES REQUIRED The environment of Whitfield will be improved through the Physical Regeneration Programme LCP REF: 5.4 ACTIONS/OUTPUTS THAT CONTRIBUTE TOWARDS ACHIEVING OUTCOME S.O.A REF: 9a LEAD AGENCY PARTNERS/INPUTS WDG Open Space Sub Group will consult and involve residents from the various parts of Whitfield on the development of open space once they have agreed a draft open space strategy. This will be done in a variety of ways including on street consultations, consultation trailer events in open spaces that will be developed, open meetings and postal consultation. WDG WDG, through the support of an environmental artist, will develop connections between residents and the open space strategy through art based projects. Communities Officer Adult Learning Team Landscape Architects Planning Policy Section Environmental Dept. Communities Officer Tayside Police TIMESCALES April 2013 April 2013 NORTH EAST WARD COMMUNITY ENGAGEMENT PLAN WORKING DOCUMENTATION COMMUNITY ENGAGEMENT THEME: INFORMATION/UNDERSTANDING/DIALOGUE/PARTICIPATION KEY ISSUES/IDENTIFIED NEEDS: RESIDENTS HAVE STATED THAT THEY WISH TO RETAIN GREEN AND OPEN SPACE WITHIN THE REGENERATION FRAMEWORK/PROGRAMME. CURRENT POSITION (Baseline/Context) THE WHITFIELD DEVELOPMENT GROUP HAS ESTABLISHED AN OPEN SPACE SUB-GROUP WHICH HAS DEVELOPED A PLAY AREA STRATEGY BUT THE REMAINING ELEMENTS OF DESIGN, THE ESTABLISHMENT OF A WOODLAND/TREE AREAS AND SUDS HAVE YET TO BE DECIDED. OUTCOMES REQUIRED The environment of Whitfield will be improved through the Physical Regeneration Programme ACTIONS/OUTPUTS THAT CONTRIBUTE TOWARDS ACHIEVING OUTCOME A design process for play and youth space will be created to engage and develop young people/residents' input in the establishment and ongoing management of used spaces. LCP REF: 5.4Cont.... LEAD AGENCY Youth Team S.O.A REF: 9a PARTNERS/INPUTS Communities Officer Braeview Academy Whitfield Community Centre OISRA TIMESCALES May 2013 www.dundeepartnersip.co.uk Further Information Contact: Mike Welsh Communities Officer North East Neighbourhood Development Team 101 Whitfield Drive DUNDEE DD4 8LS Tel: 01382 435896 email: mike.welsh@dundeecity.gov.uk