Handling Work-Related Challenges and Situations
Making Mistakes

Take responsibility for your mistake. The longer you wait to accept it, the worse it may get.

Apologize when you make a mistake , but avoid making excuses.

Accept it and move on.

Learn from your mistakes and avoid making them again.

Don’t make careless avoidable mistakes.
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Avoid becoming angry or depressed about making mistakes.
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Don’t dwell on mistakes made.
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Think of it as a lesson learned.
Embarrassment
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Handle embarrassing situations with confidence and respect.

Avoid laughing at another person’s embarrassment
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Divert you attention and others attention from the person who is embarrassed to allow them
time to regain there composure.

Do not apologize for you embarrassment, it is not usually needed.
Boredom
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Diversify your daily schedule to include both the routine and interesting aspects of your work
.
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Anticipate when large amounts of boring work will need to be completed and organize your
schedule accordingly to allow for breaks.

Volunteer for different projects or request new responsibilities to maintain interest.

Meet with your boss for help in overcoming your boredom, but avoid using the word
“bored.”
Receiving A Bad Project

Avoid complaining to your boss about the assignments he provides.

Regardless of the project you have been assigned, always put forth your best effort.

The best time to approach your boss about future projects is when your current assignment is
close to being complete.
Receiving a Verbal Reprimand

A verbal reprimand is never acceptable in a public environment. If this happens quickly ask
to have it moved to a private area.

Avoid becoming defensive or expressing your anger.

allow the person that is verbally reprimanding you to completely vent his frustrations before
speaking or addressing him.

Paraphrase the main points of the reprimand to express that you understood.

If the situation can be resolved easily, attempt to do so.

always confirm the information that the other person provided.
Handling Stress
Symptoms of Stress

Physical- Dramatic weight loss/gain, frequent headaches, constant fatigue, diarrhea,,
sleeplessness or excessive sleep, muscular tightness or spasms.

Emotional-Easily angered or frustrated, nervousness, irritability, dramatic mood
swings.

Mental- Frequently confused, lack of interest in previously entertaining activities,
loss of concentration, forgetfulness.
Coping with Stress

Get organized and avoid procrastinating.

Keep negative situations in perspective.

Avoid dwelling on large tasks that need to be completed

Maintain a healthy lifestyle.

Avoid working on difficult problems for long periods of time

Schedule fun, relaxing activities into your weekly schedule.
Becoming Physically Active

Develop an exercise program that you can follow and be sure to develop goals for you to
accomplish.

Create a progress report of your exercise program and place it in a location that you will see
frequently.

Consider walking or biking to work versus taking the bus or driving.

Exercise with a partner.
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Get involved in group activities, such as a softball league or community volleyball.