Social Care Support Worker (Level 1) Job Description and Person Specification JOB TITLE Social Care Support Worker (Level 1) RESPONSIBLE TO Team Leader SALARY BAND £6.65 per hour LOCATION Residential, Thorne Doncaster Applications to HR 2pm on 6th August 2014 Interviews 15th August 2014 Activities Learner Support 1) appointed to new post by/start date As soon as possible Mission To provide innovative and Person Centred solutions for people with Autistic Spectrum Disorder and other disabilities irrespective of where and how they live, to improve their quality of life and to extend and exercise their rights to access more control over their lives. Organisation Autism Plus is a charity committed to improving the life of people with Autistic Spectrum Disorder and other disabilities. The charity was formed in 1986 by a group of parents of autistic children. Autism Plus offers a range of services, including Residential, Supporting Living, Respite, Adult Learning/Day Service, Community Support and Domiciliary Care. Autism Plus is a member of The Adsetts Partnership (TAP), which offers collaboration opportunities with like-minded voluntary sector agencies on a wide range of initiatives, from major government contracts through to local projects which will provide a ‘one-stop-shop’ range of services. Autism Plus also works closely with Jobsteps Employment Services Ltd (a member of TAP), which specialises in helping individuals with disabilities and complex barriers to work find and sustain meaningful paid employment. Job summary To work within the Mission, Vision and Values of Autism Plus and the aims and objectives of the service. To work as part of the team within the Residential Services/Supported Living unit for people who have an Autistic Spectrum Condition, and associated disabilities. To promote equal opportunities. To represent Autism Plus and be responsible for upholding high standards. To communicate effectively, maintaining good working promoting an atmosphere of support and encouragement. relationships and Key responsibilities Administration To assist service users in their home and to assess their skills and needs. Be involved in the transition procedure for service users into their new home. This may involve working with service users in their current accommodation and service provision, and providing support as this transition takes place. To assist in ensuring that the environment is safe and responsive to individual needs. To support the service users, enabling them to integrate within the local community. To ensure that medication is administered and recorded as prescribed. To organise safe procedures for the collection, storage and administration of medication within Autism Plus guidelines. To monitor the health and well-being of the service users in liaison with other relevant professionals. To ensure safe and appropriate handling of the individuals’ money. To handle petty cash according to procedures laid down by Autism Plus, and to assist with records and returns as required in respect of this area. To keep appropriate records on all matters relating to the operation of the home including untoward or unusual behaviour. To protect confidentiality of personal information and ensure that the information is only disclosed to those who have a right and need to know. To promote non-discriminatory practices. To provide verbal and written reports. Household Undertake duties such as laundry, shopping, cleaning and cooking as required. To ensure that the fabric of properties managed by Autism Plus are maintained to a high standard. To ensure that necessary repairs are carried out promptly and that all housing services are efficiently and effectively carried out. Ensure that transport requirements are assessed and achieved to meet the needs of service users. 2 of 6 Support to service users Promote non-discriminatory practices. To ensure that the highest levels of performance and standards of work are achieved, in line with CQC outcomes and Autism Plus policies and procedures. Ensure that service users receive the necessary care and support to enable them to have as much control over their own lives as possible and to become involved in valued activities within the community. To promote Person Centred Planning and BILD at all times. Ensure that appropriate procedures and practices are implemented and maintained so that the individual service user and group needs are effectively assessed and identified and that individual care / support plans are developed and implemented to meet these. Safeguarding knowledge awareness and understanding of the Safeguarding policies and procedures. Attend training including Mental Capacity and Best Interest Ensure that adequate records are kept for each service user in line with Autism Plus policies and procedures. Protect the confidentiality of personal information and ensure that the information is only disclosed to those who have a right and need to know. Ensure that Individual Service Agreements are maintained and that individuals have access to the Complaints Procedure. To act in service users best interests at all times. Learn and use appropriate methods of communication e.g. Makaton. TEACCH. Ensure that the personal belongings of service users are treated with respect. Ensure the needs of the service users are considered at all times, taking into consideration their autism and any other sensory, physical or learning disabilities. (This includes personal care). As far as possible, ensure that service users are involved and informed about aspects of their life within the home and the local community. Develop constructive relationships with service users to enhance their confidence, personal development and general sense of wellbeing. Accompany service users to appointments, meetings and other services as required. Ensure that service users are safe, healthy, well nourished and dressed appropriately. Together with service users and members of the staff team, assess, plan, implement and evaluate individual support/care plans in order to enhance and maximise the capabilities and independence of the service users. In line with statutory requirements and following good practice, write service user and associated reports and attend reviews as required. 3 of 6 Directly participate in meeting the personal and physical needs of the service users. This may include going swimming and going for walks etc. Assist in planning and pursuing agreed strategies to support and alleviate behaviour that presents challenge. Maintain records of untoward incidents and accidents. Enable service users to maintain contact with their family and friends as appropriate and encourage new relationships to develop from accessing community based activities Participate in key worker responsibilities as delegated. Ensure that the personal belongings of service users are treated with respect. Teamwork Participate in promoting a team approach at all times. Be polite, courteous and supportive to all team members. Be flexible in accordance with the needs of the weekly rota. Be available to cover leave (sickness, annual, etc). Assist in the induction of new staff. Work in accordance with training and agreed policies, practices and procedures. Participate in and contribute to staff meetings. Support colleagues in difficult or potentially difficult situations within the workplace. Ensure issues of concern are elevated to a more knowledgeable member of staff if the situation requires specific expertise. Personal Development Attend supervision and appraisal meetings and have a willingness to be accountable and develop as a valued team member. To undertake training as required. This may include attending training courses outside your place of work. General Work to agreed standards in line with Autism Plus policies and procedures. Have a flexible attitude to working arrangements. Any other duties as reasonably requested, relative to the objectives of the post. This is an outline of the post-holder’s duties and responsibilities but it is not an exhaustive list and may change from time to time to meet the changing needs of the Charity. 4 of 6 PERSON SPECIFICATION – Social Care Support Worker ESSENTIAL DESIRABLE EVIDENCE x Application Form x Application Form/Interview Application Form Qualifications NVQ level II in Health & Social Care Experience Experience of challenging behaviour Relevant experience working in the care/support field Full, clean, current driving licence. x x ‘’ Skills & Knowledge Basic understanding of Autism and Learning Disabilities Knowledge of the range of services available to meet individual needs Awareness of local voluntary services and resources available to benefit the service users. Knowledge of TEACCH system Knowledge of individual programme planning Knowledge of supportive housing Good written & oral communication skills including the ability to communicate with people who do not talk Good organisational skills Have an acceptable standard of basic arithmetic Have an appreciation and awareness of human rights Ability to organise and initiate leisure and extracurricular activities Ability to work effectively with service users, families/carers, advocates, staff and professionals Ability to prepare and cook meals for a group of people Basic Makaton Application Form/Interview x x ‘’ x ‘’ x ‘’ ‘’ x x x ‘’ ‘’ x x x ‘’ Application Form ‘’ x ‘’ x ‘’ x Application Form ‘’ x 5 of 6 Personal Qualities Good interpersonal skills x To be reliable, honest, flexible, motivated and to have a person centred approach to working with individuals. To be able to work effectively within a team and on your own To be able to work constructively, respectfully and sensitively with families, professionals and the general community and to maintain appropriate boundaries. x Application Form/Interview ‘’ x ‘’ x ‘’ Other Willingness to work flexible hours according to needs of the Charity and service users Willingness to attend training courses and events Willingness to accept feedback and guidance and to be accountable to colleagues and managers x Interview x ‘’ x ‘’ The Charity reserves the right to conduct internal testing of candidates who are unable to show proficiency in any of the above The post holder will be expected to undertake occasional travel to other offices for work duties and meetings Approval/Acknowledgement Please sign below to indicate that you have read and acknowledge the functions associated with the position Employee Signature Date Print Name Management Signature Date Print Name 6 of 6