Bruce Boyles
2709 Westwood Dr. NW ▪ Olympia, WA 98502
(360) 352-5744 ▪ BABoyles@gmail.com
OBJECTIVE
A funeral service sales position
QUALIFICATIONS
Summary
 Sales
 Crisis support services
 Supervision and Training
 Business administration and finance
Sales
 Provided automobile sales for local outlet of major international
corporation.
 Tied as top salesman out of 20 throughout five years of auto sales.
 Assessed customer requirements to determine best products to fit
their needs. Explained benefits of products.
 Negotiated purchase price agreeable to all parties.
 Reviewed menu of products with customer, explained features of
product and dealership, and sold products and warranties by
presenting benefits and values.
 Followed up on leads, obtained customer referrals, and maintained
referral list for potential future sales.
 Assisted sales customers throughout sales process. Assured all
necessary information was provided by and to customer.
Crisis Support Services
 Responded to accidents and fires.
 Provided medical assessment and stabilization.
 Provided reassurance and crisis counseling. Helped to maintain
and restore calm atmosphere during emergency, crisis, and
stressful situations.
 Provided referrals to additional community services as needed.
Supervision and Training
 Served as firefighter Crew Chief, providing accountability for
equipment and crew. As Emergency Incident Commander,
directed placement of multiple pieces of equipment and personnel
from multiple agencies to proper staging areas, and directed
personnel action as needed.
 Provided on-going in-station training in all aspects of firefighting,
including emergency medical response, hazardous materials,
confined space rescue, firefighting, rope rescues, and more.
 Performed inspections and fire safety education and trainings for
private businesses.
 Supervised and directed three 4-man crews at engine company and
fire station.
Bruce Boyles, page 2
Business Administration and Finance
 Reviewed customer information relevant to personal vehicles
being purchased and traded.
 Processed documents for licensing, legal documentation, and bank
contracts.
 Submitted customer information to banks to secure financing.
Negotiated with banks as needed to obtain funding for customers
with credit issues and assured stipulations were fulfilled. Assured
loan amount was in line with vehicle value.
 Explained available terms and rates to customers. Reviewed legal
documents with customer, explained purpose of each document
and applicable laws and regulations as they applied to customer,
state, and lending institutions.
 Reviewed and finalized all purchase figures, and confirmed all
documents had necessary signatures.
 Packaged all documents for transfer to business office. Provided
receipts for all funds, wrote checks to pay off liens on traded
vehicles, wrote work orders for traded vehicles, and followed up
with banks to finalize funding.
 Provided paper work for customers who purchased vehicle through
trust funds.
 Managed licensing and titling procedures.
EMPLOYMENT HISTORY
Finance Manager
Auto Sales Representative
Toyota of Olympia
Olympia, WA
7/02 to 10/09
Captain
Fort Lewis Fire Department
Fort Lewis, WA
1/81 to 1/02
Hull Technician and Firefighter
United States Navy
U.S. and overseas locations
4/77 to 4/80
Fire Science Degree
Miramar Junior College
San Diego, CA
1985
EDUCATION