CompTIA A+ IT Tech 220-602:
Question 1
(corresponding objective 1.2)
A computer will not perform power-on self test (POST), also no lights or sounds are emitted. Which of the
following components should be checked FIRST?
A. Display adaptor
B. Power supply
C. RAM
D. Motherboard
Question 2
(corresponding objective 1.3)
A technician observes that a computer's performance has decreased, and accessing large files takes more
time than before. No additional programs are running, and system resource utilization is unchanged. Which
of the following should the technician do to improve the computer's performance?
A. Format the hard drive
B. Perform a system restore
C. Add more RAM to the system
D. Defragment the hard drive
Question 3
(corresponding objective 2.3)
Which of the following expansion interfaces can be used to plug into a wireless network adapter and provide
wireless network access for a laptop computer?
A. PCMCIA
B. Serial
C. LAN
D. PCI
Question 4
(corresponding objective 2.1)
Which of the following are major components of an LCD? (Select TWO).
A. Video card
B. Screen
C. Inverter
D. Brightness
E. Contrast
Question 5
(corresponding objective 3.1)
Which of the following Windows commands can be entered to display the working directory?
A. TREE
B. CD
C. CHKDSK
D. RMDIR
Question 6
(corresponding objective 3.1)
A computer running Windows XP has three primary partitions and an extended partition. Which of the
following partitions can be added with Disk Management Tools when creating another partition?
A. A primary partition
B. An enhanced partition
C. An extended partition
D. A logical partition
Question 7
(corresponding objective 3.1)
Which of the following commands is used when trying to write a new boot sector to the system partition
when using the Windows XP Recovery Console?
A. FIXMBR
B. FIXBOOT
C. BOOTCFG
D. FORMAT
Question 8
(corresponding objective 4.4)
Which of the following should be replaced in a laser printer when documents have lines through the text?
A. Toner cartridge
B. Heads
C. Drum
D. Cylinder
Question 9
(corresponding objective 5.1)
Fiber optic cable uses which of the following connectors to transmit signals?
A. BNC
B. MT-RJ
C. RJ-11
D. RJ-45
Question 10
(corresponding objective 8.1)
A technician is diagnosing a customer's computer and observes that the computer is sluggish and
unresponsive. Which of the following actions should the technician take?
A. Explain to the customer that the computer is outdated and the technician needs to take it back to the shop to fix it.
B. Explain the problem to the customer and show the customer how to defragment the system.
C. Perform a system restore on the computer.
D. Explain the problem to the customer in basic terms and recommend a solution.