Reservations (airline) Do you have any flights to Sydney next Tuesday afternoon? Reservations clerk: Mary Jones: Reservations clerk: — Northwind Airways, good morning. May I help you? Mary Jones: — Reservations clerk: Mary Jones: Reservations clerk: Mary Jones: Reservations clerk: Mary Jones: Reservations clerk: Mary Jones: Reservations clerk: Mary Jones: Reservations clerk: Mary Jones: — Economy, business class or first class ticket? Reservations clerk: Mary Jones: — Yes, do you have any flights to Sydney next Tuesday afternoon? — One moment, please... Yes. There´s a flight at 16:45 and one at 18:00. That´s fine. Could you tell me how much a return flight costs? I´ll be staying three weeks. — Economy, please. — That would be €346. — OK. Could I make a reservation? — Certainly. Which flight would you like? — The 16:45, please. — Could I have your name, please? — My name is Mary Jones, that´s M-A-R-Y J-O-N-E-S. — How would you like to pay, Ms. Jones? — Can I pay at the check-in desk when I pick up my ticket? Yes, but you will have to confirm this reservation at least two hours — before departure time. — I see. Now you have been booked, Ms. Jones. The flight leaves at 16:45, — and your arrival in Sydney will be at 9:25 a.m., local time. The flight number is NWA 476. — Thank you. At passport control Do you have a return ticket? Immigration officer: Paul Ryefield: Immigration officer: Paul Ryefield: Immigration officer: Paul Ryefield: Immigration officer: Paul Ryefield: Immigration officer: — Good evening. Where have you come from? Paul Ryefield: — Immigration officer: Paul Ryefield: Immigration officer: Paul Ryefield: — Do you have a return ticket? — Bucharest, Romania. — May I have your passport and form I-94, please? — Here you are. — What´s the nature of your visit? Business or pleasure? — Pleasure. I´m visiting my relatives. — How long are you going to stay in the United States? — Three weeks. — What is your occupation? I work as an accountant for a Romanian telecommunications company. — Yes, here it is. — That´s fine. Thanks. Enjoy your trip. — Thank you. Confirmation of flight reservation I´d like to reconfirm my flight Reservations clerk: Daniel Adams: Reservations clerk: Daniel Adams: Reservations clerk: Daniel Adams: Reservations clerk: Daniel Adams: Reservations clerk: Daniel Adams: Reservations clerk: — Northwind Airlines. Can I help you? — Hello. I´d like to reconfirm my flight, please. — May I have your name and flight number, please? — My name is Daniel Adams and my flight number is 374. — When are you leaving? — On May 11th. — And your destination? — Buenos Aires. Hold the line, please. (...) All right. Your seat is confirmed, Mr. — Adams. You´ll be arriving in Buenos Aires at 4 o´clock p.m. local time. — Thank you. Can I pick up my ticket when I check in? — Yes, but please check in at least one hour