JOB DESCRIPTION
TITLE:
Wound and Ostomy Care Nurse
JOB CODE:
154
GRADE:
N9
DEPARTMENT:
Clinical Operations
BENEFITS:
EFFECTIVE DATE:02/01/08
REVISION: 10/12/11
REVISED: 04-20-12
FLSA STATUS:
EEO STATUS:
PAGE:
FUNCTION:
Responsible for Wound, Ostomy and Continence Program development,
including ensuring fiscal, quality and customer service outcomes for the
wound, ostomy and continence patient population. Duties include:
Community and provider marketing, staff, provider and patient education
as well as overseeing clinical operations day to day, ensuring standards of
care and providing consultation and expertise in the delivery of patient
care. Activities include consultation as requested, assistance in case
conferencing, clinical supervision, and provision of patient care.
REPORTS TO:
Director, Clinical Operations
HOURS:
40 hours/week
RELATIONSHIPS:
Managers, Nurse Practitioners, PHV Staff, Physicians and clinics,
patients/family members, physicians, access and care coordination center,
HHA team leaders, and other departments.
RESPONSIBILITIES:
1. Works collaboratively with Clinical Team Manager to select wound core team members and to
ensure smooth day-to-day operations within respective team, ensure the care provided to patients
meets agency and regulatory standards, quality patient care, and effective and efficient resources
utilization.
2. Provides leadership to visiting staff to ensure appropriate multidisciplinary communication,
collaborative working relationships, and a customer-oriented environment responsive to the needs
of external/internal customers. Is easily available to assigned visiting staff for consultation and
problem solving. Provides input for Wound Core Team members annual performance evaluations.
3. Coordinates and manages the use of and review of the McKesson Wound Advisor program.
Monitors new WOCN referrals and consultations of new or changing wounds through the electronic
functionality. Provides agency wound data and outcomes based on Wound Advisor information.
Supports staff in the use of the functionality.
4. Participates in orientation of new staff, acting as a resource, supporting the preceptors, and
identifying opportunities for staff development for new oriented as well as all team members.
5. Works collaboratively with the manager to facilitate the provision of quality care and case
management through: home visits, co-visiting, case conferencing, chart audits, and financial
analysis.
6. Performs assessment through independent home visits with an expected productivity of 4 unweighted visits per pay period for wound patients and documents all visits according to VNS
standards.
7. Is responsible to establish short and long-term objectives, identifying areas of improvement for
promoting both quality and cost effective patient care, and team/service evaluation.
8. Performs co-visits with PHV as needed to support ongoing competency of staff and provides
CTM’s with feedback of staff competence via co-visit documentation form.
9. Conducts ongoing WOC program development, collaborating with the Director, Clinical
Operations, and partners throughout Strong Health.
10. Assists in identifying new marketing opportunities, conducts community education and marketing
on an ongoing basis.
11. Mentors and encourages current and future WCC staff to enrich the expertise throughout the
clinical operations to benefit patient outcomes.
12. Coordinates annual VNS wound care symposium.
QUALIFICATIONS:
1. NYS licensed RN, Masters Degree preferred, and WOCN Certification and experience required.
2. Community or home health experience preferred.
3. Expert in interviewing, assessment, communication, and case management skills, with current and
comprehensive knowledge of community health nursing preferred.
4. Ability to mentor professional staff in case management of a patient caseload, including complex
and high-risk populations.
5. Demonstrates good interpersonal and communication skills, both oral and written.
6. Demonstrates excellent teaching and mentoring skills.
APPROVALS
DEPARTMENT:
ADMINISTRATION:
HUMAN RESOURCES:
S:\Human Resources\Job Descriptions\Clinical Management\Wound & Ostomy Care Nurse.doc