2002 Columbus and Franklin County, Ohio Community Shelter Board Columbus & Franklin County, Ohio Continuum of Care Narrative 1. Continuum of Care’s Accomplishments All components of a Continuum of Care system are present in Columbus and Franklin County, including homelessness prevention, outreach, emergency shelter, transitional housing, permanent supportive housing and supportive services. Our community prioritizes expanding and strengthening permanent housing options and services for hardest-to-serve populations including, chronically homeless individuals, families, and youth. Over the past 12 months, Columbus and Franklin County have accomplished the following: Opened 65 units of permanent supportive housing for homeless persons with disabilities, including chronically homeless men and women. A range of services enables residents to find work, and maintain their treatment and recovery. Opened two new, state-of-the-art emergency shelter facilities in 2001. One shelter provides emergency shelter and basic support services to up to 95 men a day. The other provides emergency shelter and support services to men and women who have been publicly inebriated. Established common triage protocols and a framework for interagency communication among homeless service providers and legal services providers, and increased the availability of pro bono legal services. Developed Employment Resource Centers in all four men’s shelters to provide self-help supports that enable residents quick access to housing, employment and community services. Implemented a new Homeless Management Information System (HMIS) in October 2001. Expanded the Support, Engagement and Economic Development (SEED) Fund that provides direct financial assistance through coordinated outreach workers, primarily for the “street homeless.” Providers use these funds to respond immediately to the needs of potential clients and provide positive reinforcement and incentive for engagement. 2. Planning Process for Developing a Continuum of Care Strategy a) Lead Entity: The Community Shelter Board The Columbus and Franklin County, Ohio, Continuum of Care system has been developed through extensive collaboration among public, private and non-profit organizations concerned with programs for homeless persons. The lead organization for this process is the Community Shelter Board (CSB), established by major funders in 1986 in response to the growing problem of homelessness within the community. CSB is charged with providing funds to assist emergency shelter programs and developing a community-wide plan to reduce the number of homeless people. To that end, each year, CSB allocates Columbus and Franklin County general funds, Emergency Shelter Grant, Community Development Block Grant and United Way funds to homeless service providers in the community. CSB is responsible for coordinating and submitting the community’s annual application to HUD for federal homeless assistance funds. Additionally, CSB participates in and facilitates research, planning, discussion, and policy development among community leaders, government representatives, service providers, homeless consumers, and others concerned with community-wide solutions to homelessness. CSB’s 17-member board is composed of business and community leaders appointed by the City of Columbus, Franklin County, the United Way, the Chamber of Commerce, the ADAMH Board and the Metropolitan Church Council. CSB has been recognized nationally for their work in ending homelessness. In March 2002, the National Alliance to End Homelessness awarded CSB with its prestigious Non-Profit Sector Achievement Award. The Public Relations Society of America also recognized CSB’s efforts with a Silver Anvil 1 2002 Columbus and Franklin County, Ohio Community Shelter Board award, symbolizing the forging of public opinion for keeping the public informed about the Rebuilding Lives plan. The Rebuilding Lives plan was also recognized in a new book on America’s homeless, released in June by the Urban Institute Press, entitled Helping America’s Homeless: Emergency Shelter or Affordable Housing?, by Martha Burt, Laudan Aron, and Edgar Lee with Jesse Valente. b) Continuum of Care Planning Process An array of groups and individuals are actively involved in local Continuum of Care planning and program implementation by serving on coordinating and advisory groups. These groups, which meet regularly throughout the year, include representatives of the public, private, and non-profit sectors, as well as representatives of the components of the Continuum of Care and the sub-populations served by these programs. The local Continuum of Care planning process has the following three components: Those groups responsible for the overall Continuum of Care planning and coordination; Groups that focus on specific components of the Continuum or on issues relating to specific subpopulations; and Groups that link Continuum of Care issues with broader community housing activities. The Community Shelter Board plays a lead role in convening and providing staff support to a number of these groups. Others operate independently from CSB. The specific relationship of these groups in the Continuum structure, and the specific participants, are detailed below: Overall Continuum of Care Planning and Coordination Continuum of Care Steering Committee The Steering Committee, chaired by the Executive Director of the Community Shelter Board, is comprised of 20 homeless service providers, consumers, funders and government representatives, and plans and coordinates the delivery of homeless services in Franklin County. This group develops the Continuum of Care funding priorities and coordinates the community application process. A subcommittee of this group, the Technical Review Committee, is responsible for program evaluation and project ranking for the annual HUD submission. Additionally, a Task Force was established by the Steering Committee that developed a five-year plan for the renewal of Shelter Plus Care and Supportive Housing Program projects. Continuum of Care Providers Group During the Continuum of Care process, provider agencies come together to discuss ways in which they can collectively work towards making recommendations for improvements to the process. This group also reviews Continuum of Care project proposals and makes ranking recommendations to the Technical Review Committee. The Continuum of Care Provider group has been a standing committee of CCH since April 2000, with meetings facilitated by CCH representatives on a monthly basis. Citizens Advisory Council The Citizens Advisory Council (CAC) is a group of 12 currently or formerly homeless people that serve in an advisory role to improve services for homeless people. The CAC reviews plans and recommendations, including the annual submission to HUD, and provides feedback to make programs and services more effective from the perspective of the consumer. The CAC also learns about a different topic at each meeting to build knowledge and skills in public service. Columbus Coalition for the Homeless Central Ohio homeless service and shelter providers, formerly homeless persons and concerned citizens, meet monthly to coordinate service delivery, share information and coordinate advocacy on local, state, 2 2002 Columbus and Franklin County, Ohio Community Shelter Board and national issues related to housing and homelessness. Additionally, the Coalition is actively involved in community education events designed to increase community awareness and understanding of homelessness. All Coalition meetings are open to the community. Community Shelter Board First Tuesday CSB-funded agency staff meet monthly to share staff, agency, and system-level updates. These meetings are frequently used as planning sessions to solicit feedback on system design issues and to brainstorm solutions to problems with service delivery. Specific Continuum Components/Issues Relating to Sub-Populations Funder Collaborative The Funder Collaborative oversees the efforts, including recommendations on funding actions and policy issues, of the Rebuilding Lives initiative, a local initiative to provide supportive housing for chronically homeless men. Collaborative members include senior officials from CSB, the City of Columbus, Franklin County, Columbus Foundation, United Way, CMHA, the ADAMH Board of Franklin County, Columbus Medical Association Foundation, Veterans Service Commission, Ohio Capital Corporation for Housing, and the Corporation for Supportive Housing. Provider Coordination and Planning Groups The Community Shelter Board has established several groups of homeless service providers that meet on a regular basis with CSB to address program issues and seasonal facility demand management; and work together to coordinate resources, outreach, referral and program linkages. These groups meet every 2-6 weeks throughout the year and include the following: 1) Women’s Provider/Men’s Providers, who meet separately and together to address issues of winter overflow; 2) Family Providers/Family Housing Collaborative; 3) Shelter Plus Care Providers; and 4) Outreach Providers. Linkage to Broader Community Housing Initiatives United Way Housing Vision Council Appointed by the United Way, this group includes 30 individuals who represent donors, consumers, neighborhood groups, United Way Board of Trustees, community partners, United Way agencies, and local experts. The purpose of this group is to identify and achieve the results necessary to address the community’s most critical housing needs. Additionally, the Vision Council is involved in the investment of United Way resources to implement housing initiatives. Columbus Compact The Columbus Compact is the city's lead organization in developing and focusing resources in the Columbus EZ and other central city neighborhoods while encouraging collaboration in neighborhood development and central city policy issues. Franklin County Affordable Housing Trust Corporation The Columbus/Franklin County Affordable Housing Trust Corporation combines public and private funding through a variety of sources to support the development of housing within the city. Both rental units and homeownership projects are planned. B.R.E.A.D. Organization As an interfaith, multi-denominational group, B.R.E.A.D. (Building Responsibility, Equality And Dignity), effectively addresses core public issues pertaining to crime, safety, jobs, poverty, housing and education. 3 2002 Columbus and Franklin County, Ohio Community Shelter Board Franklin County Housing Advisory Board To expand and preserve the supply of affordable rental housing throughout Franklin County, the Board of Commissioners issues bonds upon the recommendation of the joint Columbus and Franklin County Housing Advisory Board. The approximately15 member Board has been appointed by the Board of Commissioners and the Mayor of Columbus (upon approval by Council). Capital Crossroads In 1999, the Greater Columbus Chamber of Commerce, Capitol South Community Urban Redevelopment Corporation, and the City of Columbus Downtown Development Office initiated the Capital Crossroads Special Improvement District project with High Street property owners in the downtown corridor. Special Improvement Districts can fund a wide assortment of district-wide services including litter control, commercial marketing, and graffiti removal by allowing property owners to pool resources. CSB coordinates with street outreach liaisons to address downtown homelessness. ADAMH Housing Plan The ADAMH Board collaborates with the Community Shelter Board’s Rebuilding Lives initiative to create long-term housing with access to services that will help homeless individuals move from streets and shelters into productive, rewarding roles in our community. 4 2002 Columbus and Franklin County, Ohio Community Shelter Board c) List of Dates and Main Topics of Continuum of Care Planning Meetings Group 1. Continuum of Care Steering Committee 2. Continuum of Care Providers Group Topics Review and comment on 2001 ranking Approve project ranking/ submit application Review/Evaluate process Midterm project monitoring - review subcommittee work - review legislative actions Establish plan for upcoming year - Confirm project renewal list - Funding awards announcement Approve 2002 process and priorities and timeline Update schedule and review HUD CofC requirements Review and approve ranking Discuss improvements for 2002 process Feedback on proposed 2002 priorities and process Create Priority Ranking List Date 5/15/01 6/19/01 8/21/01 10/16/01 12/18/01 1/22/02 4/16/02 5/29/02 4/25/01 4/27/01 5/18/01 6/26/01 7/24/01 8/21/01 11/28/01 12/20/01 12/26/01 2/14/02 3/14/02 4/26/02 5/13/02 6/10/02 3. Columbus Coalition for the Homeless Committee reports; resource issues; policy issues; advocacy 1st Wed. of every month 4. Citizens Advisory Council Review 2002 local Continuum of Care priorities and 2nd Mon. of every month 5. CSB First Tuesday 6. Funder Collaborative processes Review projects and prepare ranking Review other Policy issues Develop CAC projects Agency updates; program issues; administrative update; Rebuilding Lives; community process; legislative update Review and comment on 2002 local priorities and process Review funding requests for supportive housing; system and resource coordination, policy issues; advocacy 7. Provider Coordination & Planning Meetings 8. United Way Housing Vision Council Presentations on housing topics; policy discussions; resource 9. CSB Board of Trustees Women’s Providers/Men’s Providers Family Providers/Family Housing Collaborative Shelter Plus Care Providers Outreach Providers Winter access implementation allocation; advocacy; information sharing Coordination of community based efforts Efforts to foster collaboration Funding services Achievement of its mission to assist families and individuals in resolving their housing crisis. 5 1st Tues of every month 2nd Thurs. of every month All groups met every 2-6 weeks year round as needed. 2nd Fri. of each month Last Monday of each month, quarterly 2002 Columbus and Franklin County, Ohio Community Shelter Board d) Organizations Involved in the Continuum of Care Planning Process Organization Geographic Area Represented FC – Franklin County C – City of Columbus B - Both Sub-Population Represented HIV/AIDS DV-Victims of Domestic Violence G-General SA-Substance Abuse SMI-Seriously Mentally Ill VETS-Veterans Y-Youth Level of Participation in Planning Process 1. Continuum of Care Steering Committee 2. Columbus Coalition for the Homeless 3. Citizen Advisory Council 4. Community Shelter Board First Tuesday 5. Provider Coordination and Planning Groups 6. Funder Collaborative 7. United Way Housing Vision Council 8. CSB Board of Trustees Attends Regularly +Com. Chair 1 2 3 4 5 6 7 8 BANKS Bank One Columbus Key Bank B B G G Fifth Third Bank B G Jonathan J. Sadler, Fifth Third Bank Deborah L. Stein, National City Bank B B G G BUSINESSES/Business Associations Lord, Sullivan, & Yoder B G McCord, Pryor & Associates Community Research Partners B B B G The McGory Group Leaning Pole Graphics Inc. B B G G James M. Brennen, Battelle B G James D. Curphey, Porter, Wright, Morris & Arthur Elfi Di Bella, Huntington Bancshares Inc. Floyd F. Jones, The Columbus Dispatch Robert Lazarus, Jr., F & R Lazarus Company Joyce B. Link, Bricker & Eckler, LLP Timothy T. Miller, Crane Plastics Company Stephen A. Rish, Nationwide Eric J. Schottenstein, Joshua Homes Roger P. Sugarman, Kegler, Brown, Hill & Ritter William Wright, Deloitte & Touche B G B G B B G G B B G G + B B B G G G B G B G HOMELESS/FORMERLY HOMELESS Ron Baecker 6 + 2002 Columbus and Franklin County, Ohio Organization Geographic Area Represented FC – Franklin County C – City of Columbus B - Both Community Shelter Board Sub-Population Represented HIV/AIDS DV-Victims of Domestic Violence G-General SA-Substance Abuse SMI- Seriously Mentally Ill VETS-Veterans Y-Youth Level of Participation in Planning Process 1. Continuum of Care Steering Committee 2. Columbus Coalition for the Homeless 3. Citizen Advisory Council 4. Community Shelter Board First Tuesday 5. Provider Coordination and Planning Groups 6. Funder Collaborative 7. United Way Housing Vision Council 8. CSB Board of Trustees Attends Regularly +Com. Chair B G 1 B B B G G G B B B G G G B B G G C G Columbus City Council Columbus Dept. of Development Columbus Health Department C C C G G SA/SMI/HIV/AIDS Dept. of Vet Affairs Outpatient Clinic Franklin County Children Services Franklin County Department of Aging Franklin County Dept. of Job and Fam. Services MORPC Franklin County Community & Economic Development Department Court of Appeals/ Tenth Appellate District B B B B VETS Y G G B B G G B G B G B G Owen Bair Beverly Blakeley Chaundra Epps Brian Grace Claudell Thomas Sheila Prillerman Stacey Wright FOUNDATIONS Columbus Foundation Columbus Medical Association Foundation LOCAL GOVERNMENT ORGANIZATIONS Columbus Mayor’s Office 2 3 + 4 5 6 7 STATE AGENCIES Ohio Department of Development PUBLIC HOUSING AUTHORITY Columbus Metropolitan Housing Authority 7 8 2002 Columbus and Franklin County, Ohio Organization Geographic Area Represented FC – Franklin County C – City of Columbus B - Both Community Shelter Board Sub-Population Represented HIV/AIDS DV-Victims of Domestic Violence G-General SA-Substance Abuse SMI- Seriously Mentally Ill VETS-Veterans Y-Youth Level of Participation in Planning Process 1. Continuum of Care Steering Committee 2. Columbus Coalition for the Homeless 3. Citizen Advisory Council 4. Community Shelter Board First Tuesday 5. Provider Coordination and Planning Groups 6. Funder Collaborative 7. United Way Housing Vision Council 8. CSB Board of Trustees Attends Regularly +Com. Chair 1 HOUSING DEVELOPERS/OTHER Columbus Housing Partnership Eric J. Schottenstein, Joshua Homes Fannie Mae Ohio Capital Corporation for Housing Community Housing Network Wallick Properties National Church Residences Santer Housing Capital 2 G G G G SMI/SA G G G B G NEIGHBORHOOD GROUPS Columbus Compact Columbus Urban League Columbus Neighborhood Health Center Gladden Community House B B B B G G G G NON-PROFIT ORGANIZATIONS ADAMH Board COHHIO B B SMI/SA G Community Shelter Board Corporation for Supportive Housing B B G G + United Way of Central Ohio SERVICE PROVIDERS Amethyst, Inc. B G B SA Catholic Social Services B G Columbus AIDS Task Force Don Strasser, Connections to Housing Faith Mission / Faith Housing Friends of the Homeless Homebound CDC Head Start Homeless Families Foundation B B B B B B HIV/AIDS/SMI/SA SMI/SA G SA/G Y G/DV 8 4 5 6 7 8 B B B B B B B B Hal Keller, Ohio Capital Corporation for Housing 3 + + + + 2002 Columbus and Franklin County, Ohio Organization Geographic Area Represented FC – Franklin County C – City of Columbus B - Both Community Shelter Board Sub-Population Represented HIV/AIDS DV-Victims of Domestic Violence G-General SA-Substance Abuse SMI- Seriously Mentally Ill VETS-Veterans Y-Youth Level of Participation in Planning Process 1. 2. 3. 4. 5. 6. 7. 8. Continuum of Care Steering Committee Columbus Coalition for the Homeless Citizen Advisory Council Community Shelter Board First Tuesday Provider Coordination and Planning Groups Funder Collaborative United Way Housing Vision Council CSB Board of Trustees Attends Regularly +Com. Chair 1 Jewish Family Services Legal Aid Society of Columbus Lutheran Social Services Maryhaven Netcare Open Shelter Salvation Army Southeast, Inc. Take it to the Streets Foundation VA Medical Center Veteran’s Services Commission B B B B B B B B B B B DV/G/SA/SMI G G SA SA/SMI G G SA/SMI G VETS VETS Volunteers of America YMCA YWCA B B B SA/VETS G G 9 2 3 4 5 6 7 + + 8 2002 Columbus and Franklin County, Ohio Community Shelter Board 3. Continuum of Care Goals and System Under Development a) Goal of Eliminating Chronic Homelessness Within 10 Years Summary of Strategy for Ending Chronic Homelessness In March 2000, based on the results of a Comprehensive Community Needs Assessment, the trustees of the Community Shelter Board adopted strategic vision. The following is the vision statement included in the plan: Homeless people, people in imminent threat of homelessness, and those who are marginally housed in Franklin County will have the opportunity to resolve their housing crisis through the efficient use of a pool of available community resources.. In March 1999, Columbus and Franklin County adopted a five-year plan to develop 800 hundred new units of permanent supportive housing to be dispersed throughout Franklin County and aimed specifically at chronically homeless men; to open a new Engagement Center for chronically addicted homeless men and women; providing employment resources in the emergency shelters; and implementing a new HMIS system to collect and analyze data. To-date, progress has been made in all of those areas. This year the CSB and its partner agencies developed a ten-year plan to end chronic homelessness that builds on and enhances the previous plan. The ten-year plan contains four major strategies: Close the Front Door by Preventing Homelessness This strategy involves continuing to prevent homelessness by assuring individuals’ access to the Franklin County Department of Job & Family Services and ADAMH systems in order to receive and benefit from mainstream resources to avert a shelter stay. It also includes working with those systems and the Ohio Department of Corrections and Rehabilitation to reduce referrals and discharges to homeless shelters. CSB plans to monitor progress quarterly and provide technical assistance and training as needed. There are also plans to conduct annual data matches with the other systems, when feasible, to determine the incidence of homelessness in the persons involved in the other systems. Open the Back Door A cornerstone of this strategy is the development of a thousand units of permanent supportive housing for chronically homeless men (800 units) and women (200 units) with disabilities. Another 50 units of permanent supportive housing is planned for chronically homeless families. The Rebuilding Lives Funder Collaborative and/or the Continuum of Care Steering Committee will continue to fund and develop these units and assure their ongoing operations. The strategy also includes expediting benefits enrollment by the Social Security Administration and the Veterans Administration, in order to maximize the resources available to help homeless individuals and families achieve self-sufficiency. Build the Infrastructure This involves continuing to use local, state and federal funding to increase the supply of affordable housing targeted to low-income households (<50% AMI), continuing to expand access to jobs at a living wage, and continuing to expand access to essential supportive services. 10 2002 Columbus and Franklin County, Ohio Community Shelter Board Manage for Results This strategy will utilize the HMIS to determine the extent and outcomes of mainstream public systems and the homeless services system and their interaction with homeless persons. CSB will then issue semi-annual community report cards. Details of these strategies, including specific goals, action steps and timelines, are included in Section 3.b. that follows. Remaining Obstacles to Ending Chronic Homelessness While much work has been accomplished in Columbus and Franklin County toward eliminating chronic homelessness, there is a lot left to do. Obstacles include the following: Lack of sufficient numbers of affordable housing in Franklin County; Shortage of jobs that pay a living wage; Insufficient numbers of permanent supportive housing; Difficulty overcoming NIMBY issues in locating housing throughout the county; Insufficient access to public transportation to jobs. 11 2002 Columbus and Franklin County, Ohio Community Shelter Board b) Specific Future-Oriented Goals and Action Steps Ending Chronic Homelessness Target: Homeless households who have a disabled member (inclusive of both individual households and families with children) and have experienced long-term homelessness. Goal Action Steps Responsible Organization Target Dates Close the Front Door by Preventing Homelessness Continue to improve access to Franklin County Department of Job & Family services programs & reduce referrals/discharge to shelters Continue to improve access to health care programs & reduce referrals/discharge to shelters 1. 2. 3. 1. 2. 3. 4. Continue to improve access to ADAMH programs & reduce referrals/discharge to shelters 1. Continue to reduce referrals/discharge from Ohio Department of Corrections & Rehabilitation (ODCR) to shelters 1. 2. 3. 2. 3. 4. Continue on-site services by FCDJFS at primary family shelter Monitors progress quarterly and provide ongoing technical assistance and training. Conduct annual data matches to determine incidence of homelessness for families with children Continue to meet with CNHC health care access planning group to discuss methods to continue engagement, provision of appropriate health services and ways to reduce hospital discharge to shelters Develop plan to reduce discharge to shelter Monitors progress quarterly and provide ongoing technical assistance and training. If feasible, conduct annual data matches to determine incidence of homelessness for hospital discharges Continue ADAMH/shelter provider group and discuss ways to reduce discharge to shelters Monitors progress quarterly and provide ongoing technical assistance and training. Conduct annual data matches to determine incidence of homelessness for ADAMH consumers Continue to meet with ODCR and discuss ways to reduce discharge to shelters Develop plan to reduce discharge to shelter Monitors progress quarterly and provide ongoing technical assistance and training. If feasible, conduct annual data matches to determine incidence of homelessness for discharges CSB, FCDJFS & YWCA IHN 1. Rebuilding Lives Funder Collaborative (RLFC) & Continuum of Care Steering Committee continues to fund and develop new PSH. Assures ongoing operations. CSB and CSH continue technical assistance to developers and providers Monitor progress monthly CSB & Continuum of Care Steering Committee continues to fund and develop new PSH (including the conversion of transitional housing). CSB and CSH continue technical assistance to developers and providers Monitor progress monthly CSB, CSH, RLFC, & Continuum of Care Steering Committee 1. 2. 3. Ongoing (1999 – 2011) Ongoing (1999 – 2011) Ongoing (1999 – 2011) CSB, CSH, & Continuum of Care Steering Committee 1. 2. 3. Ongoing (2001 – 2011) Ongoing (2001 – 2011) Ongoing (2001 – 2011) 2. 3. CSB, Columbus Neighborhood Health Centers, Columbus Health Department, Columbus Medical Association, Columbus AIDS Task Force, CCH Healthcare Committee 1. 2. 3. CSB, ADAMH, ADAMH provider agencies, homeless shelters, ODADAS, ODMH 1. 4. 2. 3. CSB, ODCR, shelters, Columbus AIDS Task Force 1. 2. 3. 4. Beginning January 2002 and ongoing thereafter January, April, July, October 2002 -2011 February 2003 and annually thereafter. April 2003 October 2003 January 2003 and quarterly thereafter August 2003 and annually thereafter. Ongoing after January 2002 January, April, July, October 2002 –2011 August 2002 and annually thereafter. February 2002 and ongoing thereafter. October 2003 January 2003 and quarterly thereafter August 2003 and annually thereafter. Open the Back Door Develop 800 units of permanent supportive housing for chronically homeless men 1. 2. Develop 200 units of permanent supportive housing for chronically homeless women 3. 1. 2. 3. 12 2002 Columbus and Franklin County, Ohio Goal Develop 50 units of permanent supportive housing for chronically homeless families with children Continue to improve access to CMHA programs Expedite benefits enrollment by the Social Security Administration Expedite benefits enrollment by the Veterans Administration Community Shelter Board Action Steps Responsible Organization 1. CSB & Continuum of Care Steering Committee continues to fund and develop new PSH (including the conversion of transitional housing). 2. CSB and CSH continue technical assistance to developers and providers 3. Monitor progress monthly CSB and CSH continue technical assistance to developers and providers 1. Study feasibility of implementing SSI expediting project based on Baltimore model. 2. Conduct data match with ADAMH and FCDJFS to determine extent of population under-served by Medicaid. 3. Convene provider/funder planning group to undertake implementation 4. Monitors progress quarterly and provide ongoing technical assistance and training. Target Dates Ongoing (2001 – 2011) Ongoing (2001 – 2011) Ongoing (2001 – 2011) CSB, CSH, CCH Family Providers, & Continuum of Care Steering Committee 1. 2. 3. CSB, CSH, & CMHA Ongoing (2001 – 2011) 1. CSH, CSB, shelter & supportive housing providers 2. CSB, ADAMH & FCDJFS 3. CSH, CSB, RLFC, shelter & supportive housing providers 4. CSB, ADAMH & FCDJFS CSH, CSB, VA, Veterans Service Commission, shelter & supportive housing providers 1. City of Columbus, Franklin County, CMHA, United Way Housing Vision Council, CSB, Housing Trust Corporation Workforce Investment Board, FCDJFS, CSB Ongoing (2002-2011) Continue to expand access to human services ADAMH, MRDD, Aging, FCDJFS, Franklin County, City of Columbus, CSB Ongoing (2002-2001) 1. 2. 1. 1. 2. 3. 2002 2003 August 2002 and thereafter (2002 – 2011) 1. 2. 3. 4. August 2002 February 2003 April 2003 July 2003 Convene provider/funder planning group to determine extent of need and next steps 2. 3. 4. February 2002 – December 2002 April 2002 – February 2003 October 2002 – April 2003 Ongoing February 2003 Build the Infrastructure Increase supply of affordable housing Continue to use local, state, and federal funding to increase the supply of affordable housing targeted to low-income households (<50% AMI) Connect homeless people to employment that meets basic needs Increase availability of essential supportive services Continue to expand access to jobs at living wage Ongoing (2002-2011) Manage for Results Implement HMIS 3. Determine extent and outcomes of mainstream public systems interaction with homeless persons Initiate dialogue to create buy-in for the 10 Year Plan Issue semi-annual reports to the community Full implementation for CSB programs Full implementation by Continuum of Care programs that are not CSB programs Issue quarterly reports and share data with other systems 1. 2. 3. Conduct data match with ADAMH Conduct data match with FCDJFS Conduct data match with mainstream providers providing homeless street outreach 4. Conduct data match with ODCR 1. Present plan and seek input from key stakeholders1. 2. Revise plan. 3. Monitor progress annually and update Ongoing community report cards 1 CSB, shelters, Prevention, Housing Resource Programs, Rebuilding Lives programs 2. CSB, other Continuum of Care programs 3. CSB 1. CSB, ADAMH 2. CSB, FCDJFS 3. CSB, CNHC, VA, Southeast 4. CSB, ODCR CSB & Continuum of Care Steering Committee CSB, RLFC 1. 2. 3. 9/02-1/03 2/03 4/03 and annually thereafter 2000-2011 Key stakeholders include: Citizens Advisory Council, Continuum of Care Providers, CSB trustees, RLFC, United Way Housing Vision Council, CCH, Franklin County Commissioners, City of Columbus Administration and City Council, CMHA, & ADAMH Board. 13 2002 Columbus and Franklin County, Ohio Community Shelter Board c) Other Goals and Action Steps to Address Homelessness Target: Homeless households who do not have a disabled member (inclusive of both individual households and families with children) and have experienced short-term homelessness, as well as households at-risk of homelessness. Goal Action Steps Responsible Organization Target Dates Close the Front Door by Preventing Homelessness Continue providing homelessness prevention and shelter diversion services Continue CSB funding for these services and implementation by Lutheran Social Services, YWCA and their satellite partners 2. Expand shelter diversion to adult shelters Monitor Public Housing and Section 8 Re-structuring 1. United Way Housing Vision Council, City of Columbus, Franklin County & CSB Ongoing Continue providing financial assistance and housing resource services to assist households to exit shelters Continue providing financial assistance and direct housing services to assist households to exit shelters Continue providing operations and services funding for transitional housing Continue CSB funding for these services and implementation by satellite partners CSB, City of Columbus, Franklin County, Ohio Department of Development, United Way Housing Vision Council, satellite partners Ongoing (1991 –2010) Continue CSB funding for these services and implementation by the Family Housing Collaborative Ongoing (1999-2010) Transition the YWCA Interfaith Hospitality Network to a single site model 1. CSB, City of Columbus, Franklin County, Ohio Department of Development, United Way Housing Vision Council, Lutheran Social Services, Salvation Army, Jewish Family Services, Catholic Social Services Continuum of Care Steering Committee, CSB, City of Columbus, Franklin County, Ohio Department of Development, United Way Housing Vision Council, Lutheran Social Services/Faith Housing, Friends of the Homeless, and Amethyst YWCA, CSB, IHN congregations and other faith-based organizations, COHHIO Youth Empowerment Program, and other funders to be determined. 1. 2. 3. 4. 2000-2002 2002-2003 2002-2003 2003-2004 Columbus Public Schools, Southwestern Public Schools, CSB, and COHHIO Youth Empowerment Program. 1. 2. March 2003 July 2003 CSB, CSH, & CMHA Ongoing (2001 – 2010) Advocate to assure no net loss of assisted housing units for low income households 1. 2. CSB, City of Columbus, Franklin County, Ohio Department of Development, CMHA, Lutheran Social Services, YWCA, and satellite partners Above plus adult shelter providers 1. 2. Ongoing 2002 initial expansion, then ongoing Open the Back Door Assure the homeless children have access to public schools Continue to improve access to CMHA programs Continue Continuum of Care funding for these services and implementation by the transitional housing providers YWCA to develop plan for new program and facility 2. Secure financial resources 3. Secure site and develop new facility 4. Implement program at new site 1. Assess current compliance with federal and state laws regarding enrollment 2. Determine action plan if areas for improvement are identified CSB and CSH continue technical assistance to developers and providers 14 Ongoing (1996-2010) 2002 Columbus and Franklin County, Ohio Community Shelter Board d) Fundamental Service Components of the Continuum Currently in Place The Continuum of Care that is in place in Franklin County addresses the needs of families and individuals who are homeless or at-risk of homelessness through the provision of outreach and assessment services, emergency shelter, transitional housing, permanent housing, permanent supportive housing and supportive services, as well as homelessness prevention programs. The following overview of the system includes information gathered by CSB from organizations that provide housing and services. Fundamental Components in Continuum of Care System (Service Activity) Component: Prevention Services in Place: Lutheran Social Services is the lead agency for the Columbus and Franklin County Homelessness Prevention Program. Using resources from CSB, FEMA and AEA funds, LSS provides financial assistance (rent/mortgage/utility payments), mediation, budget counseling, employment leads, assistance with housing searches and linkage with other community resources. However, there are many other prevention resources in the community. These include: Central Ohio Area Agency on Aging Columbus Legal Aid Columbus Urban League Community Mediation Services YWCA Housing Resource Center Franklin County Children Services (F.A.C.E.S.) Franklin County Department of Job and Family Services (Prevention, Retention and Contingency) Columbus AIDS Task Force North Central Community Mental Health Center (Transitional Community Treatment Team) American Red Cross Veterans Services Commission/Vietnam Veterans of America/Veterans Administration/V.A. Healthcare for the Homeless Project Settlement houses/shelter providers/ churches/food pantries/soup kitchens Services Planned: The Community Shelter Board’s 10-Year Plan includes the following actions related to homelessness prevention: 1) advocate for additional resources for homelessness prevention; and 2) continue to expand services to prevent homelessness. CSB’s recently adopted Governance Policies indicate that an increasing percentage of funding allocations will be used to achieve homelessness prevention and shelter diversion. Currently, the Community Shelter Board is developing a comprehensive shelter diversion and homelessness prevention strategy. How homeless persons access/receive services: There are a variety of ways that persons in need of homelessness prevention resources access and receive services. Often they contact one of the service provider agencies listed above directly. Households in need of assistance also access prevention services as a result of referrals from one agency to another. The FirstLink Information and Referral 24-hour referral line connects persons in need with appropriate services and agencies. Similarly, CSB’s new directory includes all homeless prevention and homeless services in Central Ohio and is available free of charge. The directory includes referral and access information. Component: Outreach Outreach in Place: Within the Columbus and Franklin County Continuum of Care, there are a number of community organizations that have significant outreach functions, and many of these organizations focus on outreach to specific populations (see below). Most of the shelter, transitional and permanent housing programs incorporate outreach into their service delivery systems. Both the hard-to-serve and those actively seeking assistance access components of the continuum through a system of outreach, intake and assessment throughout the county. 15 2002 Columbus and Franklin County, Ohio Community Shelter Board Outreach activities in the Columbus and Franklin County Continuum of Care are intended to identify individuals and families in need and encourage and support them to link with appropriate facilities and services. Listed below are the primary providers of outreach services for homeless persons. Name of Outreach Entity Sub-Population(s) Served Outreach Activities Maryhaven Engagement Center* Mount Carmel Health Outreach Team Netcare Reach Out Program Salvation Army Canteen Southeast, Inc.* SA, SMI G SA, SMI G SA, SMI Take It To The Streets* SA, SMI The Open Shelter, Inc.* Columbus Neighborhood Health Centers Healthcare for the Homeless* VA Healthcare for the Homeless G SA, SMI Public inebriate services Mobile medical services Street canvassing and transportation Mobile food service Street canvassing, mobile psychiatric services, mobile acupuncture services Street canvassing, food and clothing, housing linkage Street canvassing Mobile medical services VETS Street canvassing *This program targets chronically homeless persons Outreach Planned: The CSB has been working with Take It To The Streets to expand their services so they can be responsive to homeless people who are aggressively panhandling on downtown streets and to people living under bridges or in the open where their health is at risk. CSB is also encouraging outreach to encampments that might pose a health hazard or risk to the rest of the community. Take It To The Streets is an outreach program that provides food and clothing, as well as housing linkage, to persons living on the streets. Component: Assessment Services in Place: Within the Columbus and Franklin County Continuum of Care, there are a number of community organizations that have significant intake and assessment functions. All shelter, transitional and permanent housing programs incorporate outreach, intake and assessment into their service delivery systems. Both the hard-to-serve and those actively seeking assistance access components of the continuum through this system of outreach, intake and assessment in Columbus and Franklin County. Intake and assessment activities in the Columbus and Franklin County Continuum of Care are intended to identify an individual’s or family’s needs and ensure linkages to appropriate facilities and services. Listed below are the primary providers of assessment services for homeless persons. Homeless service providers and social service agencies typically provide intake and assessment services. These are specialized services: Choices (domestic violence) Columbus Health Department (AIDS/STD) Columbus Neighborhood Health Center (Health Care for the Homeless) (health care) Columbus Urban League (fair housing) FirstLink Information and Referral (24-hr. hotline) Engagement Center at Maryhaven (public inebriates) Mount Carmel Health Outreach Team (health care) Netcare Access (SA & mental health assessments) Netcare Reach Out Program (public inebriates) Southeast, Inc. (SA & mental health assessments) Services Planned: CSB is applying to the Center for Substance Abuse Treatment (CSAT) for funding to replicate a Baltimore SSI Outreach Project. The CSAT grant will fund an assessment clinician at Maryhaven who will improve linkage to community based treatment, SSI and Medicaid benefits for persons who are chemically dependent and disabled. 16 2002 Columbus and Franklin County, Ohio Community Shelter Board How homeless persons access/receive services: Homeless service providers often use the intake process to begin the process of assessment and to provide an individual or family with material assistance such as food, clothing, linens and hygiene supplies. Assessment takes place in conjunction with both intake and referral, and is provided by homeless service providers, as well as by other supportive service providers. Component: Supportive Services Services in Place: The Columbus and Franklin County Continuum of Care a wide array of supportive services in the Continuum of Care. Some are specifically for homeless populations, while others are mainstream services that can be accessed by persons who are homeless. Agency/Service Provider Supportive Services Provided 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. Child Care/Head Start Health Care Mental Health Counseling/ Domestic Violence Counseling Substance Abuse Treatment and Counseling Education/Employment Assistance/ Vocational Training Housing Location Assistance/ Rental Assistance Case Management and Referral Services Entitlements Legal Services HIV/AIDS Services Ex-Offenders Services Life Skills Transportation 1 2 3 4 5 6 7 8 9 10 11 12 13 X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X Alvis House Amethyst Catholic Social Services Central Ohio Transit Authority Choices Cols. Metro Area Community Action Org. Columbus AIDS Task Force Columbus Area Community Mental Health Columbus Bar Association Columbus Board of Education Columbus Health Department Columbus Metropolitan Housing Authority Columbus Neighborhood Health Centers, Inc./Health Care for the Homeless Columbus Urban League Columbus Works X Community Housing Network Compass X Faith Mission/Faith Housing FIRSTLINK Information & Referral Service X X X X X X X X X X X X Franklin Co. Ohio State University Extension Franklin County Department of Job and Family Services 17 X X 2002 Columbus and Franklin County, Ohio Agency/Service Provider Community Shelter Board Supportive Services Provided 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 1 Child Care/Head Start Health Care Mental Health Counseling/ Domestic Violence Counseling Substance Abuse Treatment and Counseling Employment Assistance/ Vocational Training/ Education Housing Location Assistance/ Rental Assistance Case Management and Referral Services Entitlements Legal Services HIV/AIDS Services Ex-Offenders Services Life Skills Transportation 2 Friends of the Homeless Homeless Families Foundation House of Hope for Alcoholics Huckleberry House Job Corps 3 4 5 6 7 8 X X X X X X X X X X X X X X X X X X X X X X X X X X Legal Aid Society of Columbus Lutheran Social Services Maryhaven Mount Carmel Health System Neighborhood House Netcare Access North Central Mental Health Services North Side Child and Family Development Ohio Department of Job and Family Services Open Shelter X X X X X X X X X X X X X X X X X X X X X X X Physicians Free Clinic Private Industry Council X Salvation Army X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X Southeast, Inc. St. Stephens X Traynor Halfway House X X X X X X X X Volunteers of America YMCA YWCA 18 10 11 12 13 X X X X X X X X X X X X X X X X X X X Pater Noster/Community Free Job List VA Outpatient Clinic 9 X X X X X X X X X X X X X X 2002 Columbus and Franklin County, Ohio Community Shelter Board How homeless persons access/receive services: There are a variety of ways that persons in need of supportive services access and receive services. Often they directly contact one of the service provider agencies listed above. Households in need of assistance also access supportive services as a result of referrals from one agency to another. The FirstLink Information and Referral 24hour referral line connects persons in need with appropriate services and agencies. Other avenues for persons to access services are through referrals from settlement houses, churches, hospitals and clinics, law enforcement agencies and schools. Homeless service providers use the intake and assessment process to identify the service needs of clients, and case managers then link clients with appropriate services. Outreach workers help to link persons living on the street with supportive service providers. A street card prepared by the Columbus Coalition for the Homeless provides persons with information on how to contact service provider agencies. CSB has also developed a Community Directory of Services for easy reference to available resources. 19 2002 Columbus and Franklin County, Ohio Community Shelter Board e) Housing Components Currently in Place 1. Point in time inventory date: 5/15/02 2. Definitions (1) Emergency shelter: Emergency Shelter is defined as free, short-term housing (usually 90 days or less) in congregate or apartment settings for individuals and families who are homeless. Shelters usually provide sleeping space with small storage space for an individual’s belongings, congregate bathrooms and showers, and sometimes laundry facilities and daytime meeting space. In Columbus and Franklin County many emergency shelters provide on-site assessments and linkages to mainstream resources, links to mental health service providers, links to medical care via Healthcare for the Homeless, employment resources and other services. Length of stay is generally set at 90 days unless there are extenuating circumstances and the individual has been unable to secure housing. Emergency shelters in Franklin County are certified and monitored by the Community Shelter Board. There are also standards required by the Ohio Department of Development, including entrance requirements, rules, service elements, exit criteria, outcomes, rights, and safety and health. Residence in a shelter does not fall under landlord/tenant law; there is no lease. (2) Transitional housing: Transitional Housing is medium-term housing (for up to 24 months) that includes a program and services aimed at helping the residents overcome the challenges that led to their homelessness. The goal of transitional housing programs is that participants are able to obtain and maintain permanent housing after leaving the program. In Columbus and Franklin County, transitional housing programs are targeted at homeless families with multiple challenges, transition-aged youth, and individuals with substance abuse problems, mental illness and/or HIV/AIDS. Residents pay rent or a program fee and are required to sign a program agreement or a lease. Individuals and families may remain in transitional housing for as long as 24 months, with a six-month grace and/or follow along period. Services provided can include vocational preparation and search, case management, transportation, childcare, counseling, and self-help support groups. (3) Permanent supportive housing: Permanent Supportive Housing is decent, safe and affordable housing designed to provide sufficient flexible supports to the individuals and/or families living there. It is designed to be housing that residents can live in indefinitely; there is no limit on the length of stay. Individuals must have a disability that requires supportive services (such as mental illness, substance abuse problems, physical mobility problems, HIV/AIDS, chronic unemployment, etc.); families must have at least one family member with a disability. Services are individualized to the tenant, and the type and frequency usually change over time as the tenant’s needs change. Programs usually include a range of support services that enable residents to live independently and work toward realizing their full potential. It is an alternative to more expensive and less effective institutional settings. Supportive housing is most often designed for individuals, but in Franklin County there are supportive housing units for homeless families, as well. Eligibility criteria are set for subsidized units. A standard lease is the norm. Tenant landlord laws apply. 20 2002 Columbus and Franklin County, Ohio Community Shelter Board Fundamental Components in Continuum of Care System (Housing Activity) Component: Emergency Shelter Provider Name Facility Name Bed Capacity Individuals Persons in Families with Children Adult Men Friends of the Homeless Men’s Shelter Faith Mission Men’s Shelter 130 beds (+ 15 overflow) 110 beds (+20 overflow) 95 beds 95 mats (+20 overflow) 52 beds (+8 overflow) Faith Mission Nancy’s Place 42 beds (+6 overflow) Friends of the Homeless Rebecca’s Place 35 beds (+7 overflow) Long Street 8th Avenue Open Shelter Volunteers of America Adult Women Families with Children Catholic Social Services 70 beds/21 families Homeless Families Foundation Volunteers of America 113 beds/32 families YWCA/Interfaith Hospitality Network 136 beds/37 families (plus overflow as needed) 72 beds/24 families Special Populations Choices (women victims of domestic violence) 4 beds Huckleberry House beds (youth ages 12-18) Maryhaven (public inebriates) 12 beds Engagement Center 42 beds (male); 8 beds + 4 overflow (female) Netcare (psychiatric crisis) Miles House 8 beds Southeast, Inc. (psychiatric crisis) Redmond House 5 beds Subtotal 30 beds (women and their children) 630 beds (+76 overflow) 421 beds (+overflow as needed) Housing Planned: The community’s Homeless Strategy in the 10-Year Plan includes the following planned actions to strengthen emergency shelter services: 1) Improve the service system for single women and single men Fine-tune the relationship among providers to assure the most effective services for homeless adults. 21 2002 Columbus and Franklin County, Ohio 2) Community Shelter Board Improve the family homeless service system Fine-tune the relationship among agencies to assure the most effective services for homeless families. Transition the YWCA Interfaith Hospitality Network to a single site model. How Homeless Persons Access/Receive Assistance: Individuals who are homeless and not in need of immediate chemical dependency or mental health treatment access emergency shelters by walking in or by calling ahead. In some cases outreach workers (described above) bring individuals into the shelters. Those individuals who are in psychiatric crisis access shelter through Netcare’s ACCESS, Franklin County’s centralized crisis and assessment service. Individuals who are intoxicated can be picked up Netcare Reach Out and be transported to the Engagement Center at Maryhaven. Families access immediate shelter via the YWCA’s Interfaith Hospitality Network. Component: Transitional Housing Provider Name Facility Name Individuals Persons in Families with Children Families Friends of the Homeless Family Transitional 36 beds/9 units Lutheran Social Services Supportive Housing 115 beds/34 families Volunteers of America Family Transitional 120 beds/30 units Salvation Army, Jewish Family Services, Catholic Social Services Family Housing Collaborative 108 beds/27 units (9 per agency) Adults Friends of the Homeless Rebecca’s Place 12 beds/6 units (women) Adults with HIV/AIDS Pater Noster House Columbus AIDS Task Force 5 beds Positive Solutions 10 beds/units (persons with substance abuse problems) Adults with Mental Illness Columbus Area CMHC Kendall Manor* 11 beds North Central CMHC Fowler House* 9 beds (dual diagnosis) Southeast, Inc. YWCA Persons with Substance Abuse Problems Amethyst House of Hope* Redmond House* Subsidized Apartments* WINGS Amethyst Rapid Stabilization Steven’s House 15 beds 8 beds (adults with mental retardation and mental illness) 28 beds (women) 13 beds/3units (women and their children) 16 beds (adolescents) 20 beds (adult males) Residential Treatment Maryhaven The Women’s Program* 45 beds (women) Salvation Army Adult Rehabilitation Center* 80 beds (men) 22 2002 Columbus and Franklin County, Ohio Community Shelter Board Faith Housing Second Chance Friends of the Homeless New Horizons 18 beds/units (men and women) 28 beds/9 units (men) Huckleberry House Transitional Living Program 34 beds/units North Central CMHC Transitional Community Treatment Team 8 beds Youth Subtotal 347 395 * Not a homeless-specific program but serves significant number of homeless persons Housing Planned: Columbus and Franklin County has no immediate plans to develop more transitional housing at this time. Instead, it plans to utilize existing transitional housing as effectively as possible by monitoring programs for the following: 1) improved permanent housing outcomes for persons who exit transitional housing; 2) streamlined entrance requirements for families so they are not required to spend more time than is necessary in temporary shelter; and 3) ensuring that all programs are at least 92% occupied during the year. How homeless persons access/receive services: Transitional housing is generally accessed through direct application and referrals from shelter providers, community service providers, mental health and substance abuse services providers, and others. A number of agencies that provide emergency shelter also provide transitional housing. This helps to coordinate the use of resources in the community and makes it easier for individuals and families to move from one point in the Continuum to the next. Homeless families access transitional housing through the YWCA’s Interfaith Hospitality Network (IHN). IHN provides short-term shelter, assesses families to identify those who would benefit most from transitional housing programs, and then makes referrals to the programs. Component: Permanent Supportive Housing Provider Name Facility Name Individuals Persons in Families with Children Persons with Mental Illness Catholic Social Services Community Housing Network North Central CMHC Warren Street Scattered site apartments* Next Generation Housing* Faith Housing Shelter Plus Care Norwich House* Persons with Substance Abuse or Dual Diagnosis Amethyst Shelter + Care Faith Mission 32 beds/9 units 458 beds/units 50 beds/22 units 42 beds/units 10 beds 220 beds/91 units (women and children) 23 2002 Columbus and Franklin County, Ohio Community Housing Network Southeast, Inc. Community Shelter Board Summit* Wicklow Rd. N. High Parsons Cassady Rebuilding Lives Scattered Site Shelter Plus Care Safe Haven N. High Wilson N. 22nd 20 beds/units (women with children) 8 beds/6 units (MH/D, families with children) 36 beds/units (homeless adults with MH/D/AOD) 25 beds/units 10 beds/units (males) 33 beds/units (males) 160 beds/units (MH/D) 13 beds/units (MH/D) 10 beds/units (females with MH/D) 8 beds/units (MH/D) Scattered Site Apartments 30 beds/units (MH/D/AOD) 30 beds/units Shelter Plus Care 152 beds/111 units VVA, Inc.* 16 beds/units Persons with HIV/AIDS Columbus AIDS Task Force Persons with Physical Disabilities Friends of the Homeless General Population Open Shelter Dakota Apartments 8 beds/units Subtotal 1,091 * Not a homeless – specific program but serves significant number of homeless persons. 280 Housing Planned: The provision of additional units of permanent supportive housing is key to moving persons out of homelessness in Columbus and Franklin County. The 10-Year plan sets a goal of developing 800 units of permanent supportive housing for chronically homeless men, 200 units of permanent supportive housing for chronically homeless women, and 50 units of permanent supportive housing for chronically homeless families. This year’s Continuum of Care application includes two new permanent supportive housing projects and one new Shelter Plus Care project that would provide 76 new units of housing. Another new project application will expand and modify a formerly transitional housing program into permanent housing for families. How homeless persons access/receive services: Persons with disabilities usually gain access to permanent supportive housing through individual case managers working in shelter, outreach, and ADAMH agencies. Community Housing Network, the largest provider of permanent supportive housing in the community, hosts monthly meetings with mental health and homeless service providers to improve access to housing for their clients. Over the past few years, agencies involved in the Shelter Plus Care housing programs have been meeting regularly to assure that this resource is fully utilized, and that persons with the greatest needs can more easily access the program. This includes persons with HIV/AIDS, individuals and families with substance abuse problems, and individuals and families with mental illness. 24 2002 Columbus and Franklin County, Ohio Community Shelter Board 4. Homeless Management Information System (HMIS) a. Continuum of Care Strategy to Implement HMIS The Columbus and Franklin County Continuum of Care has had a management information system, operated and maintained by the Community Shelter Board, in place for more than a decade. This system contains records on every shelter stay in the system since 1990, including demographics, shelter utilization, and reasons for the housing crisis. In the past year, the Community Shelter Board has been updating this system. These efforts were coordinated by the Community Advisory Committee for the Housing and Homeless Management Information System, which was convened and staffed, in part, by the Community Shelter Board. Plans for the upgrading MIS included several new components for case management and program management activities. The enhanced MIS provides our Continuum with the ability to conduct a standard, long-term count of the homeless population. Additionally, this system has enhanced our Continuum’s research capabilities by ensuring a database of longitudinal, multi-locational and unduplicated data on documented homeless shelter clients overtime. For providers, this system provides tools to assess the barriers and strengths of individual homeless people to develop focused case management plans and facilitate the attainment of long-term housing stability. Implementation of this enhanced system began in April of 2001. It occurred in five stages during the past year. These stages included: i) an analysis of system needs, ii) purchasing of the appropriate system, iii) beta testing, iv) data conversion and v) implementation and training. Implementation is occurring in two phases. Phase I has been completed. It included the licensing and training of 19 agencies that consist of 86 programs. Phase I included all programs funded by the Community Shelter Board and all Rebuilding Lives initiatives. Phase II will begin in January 2003 and will include all other projects funded with Continuum of Care funds. It will include licensing of another 10-15 additional agencies and will be concluded in Summer 2003. b. Status of Continuum-Wide HMIS ____ The CofC has not yet considered implementing an HMIS. ____ The CofC has been meeting and is considering implementing an HMIS. ____ The CofC has decided to implement an HMIS and is selecting needed software and hardware. ____ The CofC has implemented a Continuum-wide HMIS. __x_ The CofC has implemented, but is seeking to update or change its current HMIS. ____ The CofC has implemented, but is seeking to expand the coverage of its current HMIS system. c. Number of Inventory Beds Included in HMIS This HMIS inventory will only include those beds that are homeless-specific. Programs which are not solely dedicated to serving homeless persons will not be included. All agencies receiving CSB, Rebuilding Lives or Continuum of Care funds are mandated by contract to participate. Participation by others is voluntary. Current Inventory Beds/Units in HMIS Individuals Families Emergency Shelter 514 beds/units 391 beds/ 114 units Transitional Housing 68 beds/39 units 142 beds/ 51 units Permanent Supportive Housing 119 beds/119 units 0 beds/ 0 units 25 2002 Columbus and Franklin County, Ohio 5. a) Community Shelter Board Gaps and Priorities Continuum of Care: Gaps Analysis Estimated Need Current Inventory Unmet Need/ Gap 1,064 636 706 347 358 289 1,450 3,150 1,091 2,144 359 1,006 1,056 866 590 562 631 355 494 235 235 119 31 88 339 282 57 20 305 0 58 (2) 20 247 261 422 421 395 +160 27 284 967 280 1,096 4 +129 (5) 282 153 107 261 95 63 21 58 44 16 0 16 0 0 0 44 24 20 Individuals Beds/Units Supportive Services Slots (Optional) SubPopulations (4) Emergency Shelter Transitional Housing Permanent Housing (3) Total Job Training Case Management Substance Abuse Treatment Mental Health Care Housing Placement Life Skills Training Chronic Substance Abusers Seriously Mentally Ill Dually-Diagnosed Veterans Persons with HIV/AIDS Victims of Domestic Violence Youth Other: Physical Disabilities Persons in Families with Children Beds/Units Supportive Services Slots (Optional) SubPopulations (4) Emergency Shelter Transitional Housing Permanent Housing (3) Total Job Training Case Management Child Care Substance Abuse Treatment Mental Health Care Housing Placement Life Skills Training Chronic Substance Abusers Seriously Mentally Ill Dually-Diagnosed Veterans Persons with HIV/AIDS Victims of Domestic Violence Other: (1) (2) (3) (4) (5) The emergency shelter inventory includes permanent beds and overflow beds. The unmet need for emergency shelter beds for individuals is for unsheltered youth. Existing shelter facilities can accommodate any adult or family who desires shelter. Those who are unsheltered do not access shelters because shelters may not be appropriate to their needs. The gap for individuals reflects the need for additional permanent supportive housing for men and women living outdoors who will not access emergency shelters. The 16 beds for individuals who are veterans are also designated for people with physical disabilities. Within the inventory for people with mental illness and people with HIV/AIDS are units that can accommodate people with physical disabilities. “Permanent Housing” is defined by CSB as permanent supportive housing for the homeless. In addition to the inventory specifically for a subpopulation, there are also general population transitional housing beds that may serve some of the same subpopulations. This inventory is included in the Beds/Units section of the Gaps Analysis. Family shelter demand historically increases during summer months, so we have a flexible demand system via the YWCA that uses a combination of congregational sites and motels during peak demand. 26 2002 Columbus and Franklin County, Ohio Community Shelter Board b) Data Sources and Methods Data for Bed Inventory Data is consistent with the Columbus and Franklin County Consolidated Plan since the Community Shelter Board (CSB) provides data for both documents. Note: I = Individuals, F= Persons in families with children Data Source Method CSB Daily Report Survey CSB HMIS (FirstLink) Homeless Management Information System Ohio Highway Patrol Count of missing/delinquent youth in Franklin County Youth shelter census Domestic violence shelter census Huckleberry House CHOICES Netcare, Inc. Southeast, Inc. Take It to the Streets Foundation/Columbus Neighborhood Health Centers Healthcare for the Homeless CSB inventory of facilities and services for the homeless Date of Data Collection Street Count 3/31/02 Psychiatric shelter census Psychiatric shelter census Outreach staff count 9/30/01 3/30/02 240 (I) 3/30/02 12 (I) 4 (I) 30(F) 8 (I) 5 (I) 3/30/02 3/30/02 3/30/02 5/1/02 Telephone and mail survey to assess current inventory of beds in shelter/transitional housing/permanent supportive housing. Shelter Count 645(I) 231 (F) 514 (I) 484 (F) 150 (I) 4/30/02 Data for Sub-Population Estimates Data Source Columbus AIDS Task Force, Annual Report 1999-2000 CSB, Homeless Management Information System reports CSB, Comprehensive Community Needs Assessment Scioto Peninsula Relocation Task Force, Rebuilding Lives Columbus Health Department Method Annual services report Services need, client outcomes and client demographics for persons receiving shelter Client interviews; provider surveys; literature research; MIS data analysis Focus groups with providers, funders, clients, public; best practices interviews and presentations; MIS data analysis; literature research Program data on prevalence of HIV/AIDS 27 Date 6/30/00 9/30/01 1997 1998 12/31/00 2002 Columbus and Franklin County, Ohio Community Shelter Board c) Explanation of Data Sources and Methods Process and Methods Used to Collect Data The Community Shelter Board relied heavily on a variety of data sources and methods to complete the Gaps Analysis. Data sources included a comprehensive Community Needs Assessment, point prevalence studies, information from the Columbus and Franklin County Consolidated Plan, as well as other local initiatives and policies addressing homelessness, and information from the Community Shelter Homeless Management Information System (HMIS). CSB keeps a daily count of all persons who access shelters (except the specialized shelters); for this analysis, the 3/31/02 data was used. For those specialized programs (i.e. domestic violence, psychiatric crisis services, and youth), data on shelter census was collected. An annual survey (mail and telephone follow up) was completed to collect data on the number of beds available for shelter, transitional housing and permanent supportive housing (100% response rate). Data from the Ohio Highway Patrol is the most reliable source of data on homeless youth since they keep records of all youth who are missing or delinquent. Street counts of youth have proven to be ineffective since homeless youth will not disclose their housing status due to the legal consequences. The current CSB HMIS is the most effective tool for collecting homeless system data because the HMIS includes coverage from 100% of adult and family emergency shelter providers in our community. The HMIS includes reasons for homelessness that form the foundation for the description of sub-populations. The HMIS also provides an unduplicated count of shelter users which is a critical component of calculating total system needs and forms the foundation of our community’s quantitative analysis of homeless services and Continuum of Care Gaps Analysis. Process for Estimating the Number of Homeless Persons on the Street To estimate the number of homeless persons on the street, several methods and data sources were used. The number is based on data collected by the outreach staff of the Take It to the Streets Foundation and the Healthcare for the Homeless project of the Columbus Neighborhood Health Centers (CNHC). Take It to the Streets began entering client data into the CSB HMIS in May 2002. CNHC includes data for all clients served by the outreach staff of the Veterans Administration Outpatient Clinic, the Open Shelter, and Southeast, Inc. in addition to their own outreach staff. Plans to Conduct Regular Point-in-Time Counts of Homeless Persons The Community Shelter Board actively facilitates and participates in research on homelessness and housing related issues in Columbus and Franklin County. A component of these activities involves monitoring the homeless services system, including utilization rates and client demographics. To that end, the Community Shelter Board manages a homeless management information system (HMIS). Currently, all CSB-funded providers (outreach, prevention, shelter, transitional housing, and permanent supportive housing) are required to enter data on homeless service users into this system. It includes records for every shelter stay in the system since 1990. This system enables CSB to conduct accurate counts of homeless service users. These counts are conducted on a monthly, quarterly, and annual basis. CSB is working to conduct data matches between the HMIS and the MIS of each of the following mainstream systems to better understand how homeless persons access mainstream programs. These are the ADAMH (Alcohol, Drug and Mental Health) Board of Franklin County and the Franklin County 28 2002 Columbus and Franklin County, Ohio Community Shelter Board Department of Job and Family Services. If these are successful, we anticipate doing this on an annual basis. Additionally, CSB is working to conduct data matches between CSB’s HMIS and the MIS of each of the following outreach providers to better understand how homeless persons living on the street access shelter and housing programs. These are Southeast, Inc, (the PATH provider), Veterans Administration, and Healthcare for the Homeless/Columbus Neighborhood Health Centers. If these are successful, we anticipate doing this on an annual basis. By the end of 2003, the vast majority of homeless service providers will be utilizing the HMIS, thus, comprehensive counts of homeless persons will be available on a monthly, quarterly, and annual basis. CSB will continue to implement the annual survey of homeless providers of shelter, transitional housing and permanent supportive housing. 29 2002 Columbus and Franklin County, Ohio Community Shelter Board 6. Priorities a. Project Priorities Applicant Numeric Priority Project Sponsor/Project Name Requested Project Amount Program SHP New National Church Residences Community Housing Network Catholic Social Service Catholic Social Service Friends of the Homeless Friends of the Homeless Volunteers of America Volunteers of America Community Housing Network Community Housing Network Amethyst National Church Residences/ Supportive Housing Project Community Housing Network/ Supportive Housing Project Catholic Social Services/ Permanent Supportive Housing Catholic Social Services/ Supportive Housing Project Friends of the Homeless/ Transitional Housing Friends of the Homeless/ Transitional Housing Volunteers of America/ Family Transitional Volunteers of America/ Family Transitional Community Housing Network/ Supportive Housing Project Community Housing Network/ S+C-SRA Amethyst/S+C-SRA SHP Renewal S+C New S+C Renewal 1 $750,276 2 $782,016 X 3 $89,983 X 4 $33,566 5 $412,499 X 6 $369,542 X 7 $336,531 X 8 $370,333 X 9 $400,000 10 $384,000 11 $380,088 X $253,344 X X X X X Amethyst Amethyst/S+C-SRA 12 Amethyst Amethyst/S+C-TRA 13 $80,760 X CATF CATF/S+C-TRA 14 $157,740 X CATF CATF/S+C-SRA 15 $26,784 X CHN CHN/S+C-SRA 16 $552,120 X CHN CHN/S+C-TRA 17 $110,436 X CHN CHN/S+C-TRA 18 $485,964 X CHN CHN/S+C-TRA 19 $378,924 X Faith Housing Faith Housing/S+C-SRA 20 $210,060 X Total 30 $6,564,966 2002 Columbus and Franklin County, Ohio Community Shelter Board b) Methods Used to Evaluate Renewal Projects Renewal projects were reviewed by an outside consultant in coordination with teams from a 12-person subcommittee of the Steering Committee, called Technical Review Committee (TRC). The committee included representatives from the City of Columbus, Community Shelter Board, ADAMH Board, United Way, Columbus Foundation, Columbus Urban League and Columbus Coalition for the Homeless. None of the members of this committee were from organizations that were submitting applications. After a review of each project’s most recent Annual Performance Report data, two to three representatives from the TRC, along with the consultant, visited each project to evaluate and rate the programs’ performance and effectiveness at addressing the needs of the populations served and the community. Preliminary reports based on the APR data and the site visits were distributed to each program for their review of the content and the conclusions. Along with the compilation of program information, the reports made note of strengths and challenges and ranked the projects “high,” “medium,” or “low” performers. Agencies were able to appeal and/or correct any factual errors or interpretational disagreements. Final program reports (along with copies of the appeals) were then forwarded to the whole TRC to be used in making ranking recommendations. Satisfactory Performance In order to measure whether the programs were performing satisfactorily, the TRC and consultant looked at the following indicators and included them in their reports: Description of the population served; Annual client data, including the number of individuals or families served; Admission and termination procedures and reasons for leaving the program; Average monthly occupancy over the 12-month reporting period; History of occupancy; Services provided; Outcomes achieved, particularly permanent housing outcomes and increases in income and/or employment; Status of issues identified in previous evaluations; and Planned program changes. Effectively Addressing Needs The TRC and consultant looked at the following indicators to assess whether the programs were effectively addressing local needs as identified by the Continuum of Care Steering Committee: Consistency with local Continuum of Care priorities; Effective use of community resources; Verification of providing services for those with the greatest needs and greatest difficulty accessing the current homeless service system; Verification of reducing dependency on the shelter system or repeat/chronic homelessness; Verification of reasonable costs; Community impact, including whether or not the project is providing housing or services not available elsewhere; Ability to leverage other funds to support the project; and Agency’s ability to provide accurate and complete data. 31 2002 Columbus and Franklin County, Ohio Community Shelter Board c) How Projects Fill Gaps in the Continuum of Care The following describes how each project in the Columbus and Franklin County submission fills a gap in the Continuum of Care. The number(s) preceding each project description below corresponds to the project ranking on the Project Priorities list. 1. National Church Residences, Supportive Housing Project (new SHP permanent housing)NCR will develop 50 units of permanent supportive housing beds to serve 40 chronically homeless single men and 10 chronically homeless women. The Gaps Analysis shows a gap of 359 permanent housing beds for single adults. 2. Community Housing Network, Parsons Avenue Recover Readiness (SHP Renewal)—This project is renewal funding for supportive housing for 25 chronically homeless men with histories of substance abuse. This project takes men directly from the streets, shelters and recovery programs and has a high rate of success in permanent housing and employment outcomes for its participants. The Gaps Analysis shows a gap of 359 permanent housing beds for single adults. If this project does not receive renewal funding the gap will increase. 3. Catholic Social Services, Warren Street Permanent Housing (SHP Renewal)—This project is to renew funding for 21 beds for persons in families in 9 units of what has been transitional housing, but is being converted to permanent supportive housing. Both HUD and the Ohio Department of Development have approved this change. This grant provides partial funding for the project. The Gaps Analysis shows a gap 4 permanent housing beds for families. 4. Catholic Social Services, Warren Street Permanent Supportive Housing (SHP New)— This project goes hand in hand with the above renewal request for the same program. The project will provide additional supportive services in order to serve disabled families with children in permanent supportive housing. The program will serve up to nine families (with 21 individuals) at a time. The Gaps Analysis shows a gap 4 permanent housing beds for families. 5. Friends of the Homeless, New Horizons Transitional (SHP renewal)— This project is to renew funding for 20 beds and substance abuse treatment services for recovering single men who live in New Horizons Transitional Housing. The project will serve 36 individuals over three years. The Gaps Analysis shows gaps of 289 in transitional housing beds for individuals. If this project does not receive renewal funding this gap will increase. 6. Friends of the Homeless, New Horizons Transitional (SHP Renewal)— This project is to renew funding for 5 units of housing and substance abuse treatment services for recovering single men who live in New Horizons Transitional Housing. The projects will serve 12 individuals over three years. The Gaps Analysis shows gaps of 289 in transitional housing beds for individuals. If this project does not receive renewal funding this gap will increase. 7. Volunteer of America, Family Transitional (SHP renewal) - This project is to renew funding for 20 family units. This project will serve 50 families over a three-year period. The Gaps Analysis shows a gap of 27 beds for transitional housing beds for families. If these projects do not receive renewal funding the gap will increase. 8. Volunteer of America, Family Transitional (SHP renewal) - This project is to renew funding for 10 family units. This project will serve 52 persons in families over a three-year period. The Gaps Analysis shows a gap of 27 beds for transitional housing beds for families. If these projects do not receive renewal funding the gap will increase. 9. Community Housing Network, SHP (SHP new)—Community Housing Network will develop 16 units of permanent supportive housing for chronically homeless adults with substance abuse and/or mental illness. The Gaps Analysis shows a gap of 359 for permanent housing beds for individuals. 32 2002 Columbus and Franklin County, Ohio Community Shelter Board 10. Columbus Metropolitan Housing Authority, Community Housing Network, S+C SRA (new)— This S+C project will provide sponsor-based rental assistance and supportive services for a total of at least 16 households (single individuals and families) with severe mental illness, chronic substance abuse or dual diagnosis. The Gaps Analysis shows gaps of 359 permanent housing beds for individuals and 4 for families. 11. Columbus Metropolitan Housing Authority, Amethyst S+C SRA (renewal)This S+C project will provide sponsor-based rental assistance and supportive services for a total of at least 48 housing units (single individuals and families) with chronic substance abuse or dual diagnosis. The Gaps Analysis shows gaps of 359 permanent housing beds for individuals and 4 for families. If this project does not receive renewal funding these gaps will increase. 12. Columbus Metropolitan Housing Authority, Amethyst S+C SRA (renewal)This S+C project will provide sponsor-based rental assistance and supportive services for a total of at least 34 housing units (single individuals and families) with chronic substance abuse or dual diagnosis. The Gaps Analysis shows gaps of 359 permanent housing beds for individuals and 4 for families. If this project does not receive renewal funding these gaps will increase. 13. Columbus Metropolitan Housing Authority, Amethyst S+C TRA (renewal)This S+C project will provide tenant-based rental assistance and supportive services for a total of at least 10 housing units (single individuals and families) with chronic substance abuse or dual diagnosis. The Gaps Analysis shows gaps of 359 permanent housing beds for individuals and 4 for families. If this project does not receive renewal funding these gaps will increase. 14. Columbus Metropolitan Housing Authority, Columbus AIDS Task Force S+C TRA (renewal)This S+C project will provide tenant-based rental assistance and supportive services for a total of at least 25 housing units. The Gaps Analysis shows gaps of 359 permanent housing beds for individuals and 57 for persons living with HIV/AIDS. If this project does not receive renewal funding these gaps will increase. 15. Columbus Metropolitan Housing Authority, Columbus AIDS Task Force S+C SRA (renewal)This S+C project will provide sponsor-based rental assistance and supportive services for a total of at least 4 housing units. The Gaps Analysis shows gaps of 359 permanent housing beds for individuals and 57 for persons living with HIV/AIDS. If this project does not receive renewal funding these gaps will increase. 16. Columbus Metropolitan Housing Authority, Community Housing Network S+C SRA (renewal)This S+C project will provide sponsor based rental assistance and supportive services for a total of at least 80 households (single individuals and families) with severe mental illness, chronic substance abuse or dual diagnosis. The Gaps Analysis shows gaps of 359 permanent housing beds for individuals, 494 for persons with chronic substance abuse problems and 235 for persons with severe mental illness or dual diagnosis. If this project does not receive renewal funding these gaps will increase. 17. Columbus Metropolitan Housing Authority, Community Housing Network S+C TRA (renewal)These S+C projects will provide tenant based rental assistance and supportive services for a total of at least 11 households (single individuals and families) with severe mental illness, chronic substance abuse or dual diagnosis. The Gaps Analysis shows gaps of 359 permanent housing beds for individuals, 494 for persons with chronic substance abuse problems and 235 for persons with severe mental illness or dual diagnosis. If this project does not receive renewal funding these gaps will increase. 18. Columbus Metropolitan Housing Authority, Community Housing Network S+C TRA (renewal)These S+C projects will provide tenant-based rental assistance and supportive services for 33 2002 Columbus and Franklin County, Ohio Community Shelter Board a total of at least 69 households (single individuals and families) with severe mental illness, chronic substance abuse or dual diagnosis. The Gaps Analysis shows gaps of 359 permanent housing beds for individuals, 494 for persons with chronic substance abuse problems and 235 for persons with severe mental illness or dual diagnosis. If this project does not receive renewal funding these gaps will increase. 19. Columbus Metropolitan Housing Authority, Community Housing Network S+C TRA (renewal)These S+C projects will provide tenant-based rental assistance and supportive services for a total of at least 59 households (single individuals and families) with severe mental illness, chronic substance abuse or dual diagnosis. The Gaps Analysis shows gaps of 359 permanent housing beds for individuals, 494 for persons with chronic substance abuse problems and 235 for persons with severe mental illness or dual diagnosis. If this project does not receive renewal funding these gaps will increase. 20. Columbus Metropolitan Housing Authority, Faith Mission S+C SRA (renewal)These S+C projects will provide tenant-based rental assistance and supportive services for a total of at least 35 households (single individuals and families) with severe mental illness, chronic substance abuse or dual diagnosis. The Gaps Analysis shows gaps of 359 permanent housing beds for individuals, 494 for persons with chronic substance abuse problems and 235 for persons with severe mental illness or dual diagnosis. If this project does not receive renewal funding these gaps will increase. 34 2002 Columbus and Franklin County, Ohio Community Shelter Board d) Fair and Impartial Project Selection and Priority Placement Processes The selection process involved multiple steps to assure fairness and give consideration to non-profits: A multi-stakeholder Steering Committee was established to oversee the process, determine Local Project Design Priorities and rank projects. The Steering Committee included non-profit organizations and four members appointed by the Columbus Coalition for the Homeless. The local project design priorities were based on an extensive community needs assessment process, as well as consumer and provider input. No member of the Technical Review Committee was permitted to be an applicant for Continuum of Care funds. The Technical Review Committee was responsible for establishing project priorities. Project priorities were based on program performance evaluations, review of applications, applicant input and committee discussion. At least three reviewers, using an application review tool, scored each project. A consultant hired by CSB performed the program evaluations, in collaboration with members of the Technical Review Committee. All applicants and potential applicants were offered multiple opportunities for technical assistance including the Technical Assistance Meeting, written project feedback, one-on-one meetings and phone calls. All rating and ranking decisions were subject to comment and appeal by the applicants throughout the priority placement process. First, during the evaluation of renewal projects and next after the Technical Review Committee made their recommendations. This year no applicants appealed their priority placement. Open solicitation of projects Notice of the local RFP process was mailed to representatives of non-profit organizations that are the principal providers of continuum of care housing and services. Notice of the local RFP process was posted on CSB’s web site. Notice of the local RFP process was announced in the Columbus Dispatch. All project sponsors in the 2002 submission are either non-profit organizations or the public housing authority in collaboration with a non-profit sponsor. Objective rating measures and unbiased committee Since 1996 both Columbus and Franklin County have charged the Community Shelter Board with submitting the Continuum of Care Application to HUD, including establishing a process to determine the community’s project priorities. The following steps, which included input from many sectors of the community, were used by CSB to determine the project priorities for the 2002 Columbus and Franklin County submission: Technical Review Committee A 12-person subcommittee of the Steering Committee served as the Technical Review Committee. The committee included representatives from the City of Columbus, Community Shelter Board, ADAMH Board, United Way, Columbus Foundation, Columbus Urban League and Columbus Coalition for the Homeless. None of the members of this committee were from organizations that were submitting applications. The role of the Technical Review Committee was to assist in evaluation of renewal projects, review the project applications and establish the project priorities. Application Review Each project application was reviewed and given a numerical score by at least two people on the Technical Review Committee using a review tool that assessed: 35 2002 Columbus and Franklin County, Ohio Community Shelter Board Consistency with local project design priorities (maximum 45 points); Quality of project design (maximum 10 points); Organizational capacity and experience (maximum 20 points); Community impact (15 points); and Accuracy and completeness of the application (maximum 10 points). Project Ranking Process The Technical Review Committee met on May 17, 2002, to rank the applications. Each project was presented to the full Technical Committee for discussion. The committee used the following information to rank the projects: 1) 2) 3) 4) 5) Performance categories for renewal projects based on the evaluation report; Response by renewal project sponsors to their evaluation report; Project review scores; Priority rankings of the Citizens Advisory Council and Providers Group; and Other relevant information from Technical Committee members. At a meeting on May 29, 2002, the Continuum of Care Steering Committee approved a final project priority list. Explanation of voting system Project priorities are based on the project rating done by the Continuum of Care Steering Committee. The project ranking was based in part on the extent to which the project addressed 2002 Local Project Priorities, which are consistent with the high and medium priority gaps in the Gaps Analysis. A new permanent housing project was ranked #1 to take advantage of the available bonus funds. It is actually a project that has already received HUD and community funding to acquire and construct new housing. This new funding will ensure that homeless men and women will be able to move in and receive the necessary supportive services to maintain permanent housing. Renewal of existing projects received the next highest project priorities in the local ranking process. This was done to assure that existing projects continue to operate and to avoid increasing gaps for the type of housing and services that these projects provide. One exception to that was a new project that will help an existing transitional housing program for families expand and become permanent supportive housing. Permanent supportive housing is a higher priority in our community than transitional housing. Two new projects, one SHP and one S+C were ranked at the bottom of the list. The final project ranking includes six renewal projects as priorities #2-#3 and #5-#8, ranked based on their evaluation performance category, community impact and consistency with local priorities. Ten of these projects were rated a “high” priority and six “medium” priority. One renewal project was rated a “low” priority but with a significant community impact; if the project is not renewed the gap will increase and become a higher priority. The three new projects, which are ranked #1, #9, and #10 were all rated as “high” priorities. Description of written complaints and their resolution There were no written complaints received in the past year concerning the project selection and priority placement processes. 36 2002 Columbus and Franklin County, Ohio Community Shelter Board 7. Supplemental Resources a) Project Leveraging Continuum of Care: Project Leveraging (Complete only one chart for the entire Continuum of Care and insert in Exhibit 1. This entire chart will count as only one page towards the 25-page limitation) Project Priority Numbe r 1 1 1 1 1 1 1 1 1 1 2 2 2 2 3,4 3,4 3,4 *Value of Written Commitment Name of Project Type of Contribution Source or Provider National Church Residences Supportive Housing Project Grant—Supportive Services Columbus Foundation $75,000 National Church Residences Supportive Housing Project National Church Residences Supportive Housing Project National Church Residences Supportive Housing Project National Church Residences Supportive Housing Project National Church Residences Supportive Housing Project National Church Residences Supportive Housing Project National Church Residences Supportive Housing Project National Church Residences Supportive Housing Project National Church Residences Supportive Housing Project Equity Contribution Low Income Housing Tax Credits $5,529,989 Grant—Capital Construction Franklin County HOME Funds $515,000 Grant—Capital Construction State of Ohio HOME Funds $301,000 Grant—Capital Acquisition City of Columbus HOME Funds $1,500,000 Loan—Capital Acquisition City of Columbus $900,000 Accrued HOME Interest HOME Funds $129,909 City Streetscape Funds City of Columbus $110,750 Contribution of Steel for Construction Dietrich Metal Framing $80,000 General Partner Equity National Church Residences $4,303 Parson’s Avenue Recovery Readiness Parson’s Avenue Recovery Readiness Parson’s Avenue Recovery Readiness Parson’s Avenue Recovery Readiness Warren Street Permanent Supportive Housing for Families Warren Street Permanent Supportive Housing for Families Warren Street Permanent Supportive Housing for Cash for Support $486,391 In-Kind Operating Community Shelter Board/ Rebuilding Lives (CMHA) Section 8 and Tenant Rent CHN Supportive Services Southeast, Inc. $438,651 Education Ohio State University Extension Office $1,800 Education Columbus Public Schools $40,000 Parenting Support Catholic Social Services, Parents Anonymous of Central Ohio $15,000 Cash for Operations 37 $360,000 $112,429 2002 Columbus and Franklin County, Ohio Community Shelter Board Families 3,4 Operating and services Ohio Department of Development $30,500 Warren Street Permanent Supportive Housing for Families Friends of the Homeless New Horizons Transitional Housing Friends of the Homeless New Horizons Transitional Housing Friends of the Homeless New Horizons Transitional Housing Friends of the Homeless New Horizons Transitional Housing VOA Family Transitional #1 and #2 VOA Family Transitional #1 and #2 VOA Family Transitional #1 and #2 VOA Family Transitional #1 and #2 VOA Family Transitional #1 and #2 VOA Family Transitional #1 and #2 VOA Family Transitional #1 and #2 VOA Family Transitional #1 and #2 VOA Family Transitional #1 and #2 CHN Men’s and Women’s Supportive Apartments CHN Men’s and Women’s Supportive Apartments CHN New Shelter Plus Care Counseling, Pregnancy Support, and Foster Care Catholic Social Services, Family Services Program $30,000 Service Funds Contributions for 1 year $11,503 Supportive Service Funds – 1 year Ohio Department of Development $130,500 Service Funds Edward Byrne Memorial (Justice Program Unit) 1 year $75,156 Service Funds – 2 years Ohio Department of Development (OHTF) $159,100 Cash Rent paid by clients Cash Program subsidy by VOA Volunteer Time Volunteers Training and Equipment VOA Resources Center Job Training Services Career Academy Day Care Services YWCA Generations VOA Apartment Units VOA Day Care Services Eastside Westside Child Care Centers Assoc. Ohio Department of Development ADAMH $108,000 (2 years) $282,823 (2 years) $60,000 (2 years) $136,172 (2 years) $157,151 (1 year) $241,488 (1 year) $1,234,614 (2 years) $26,000 (1 year) In-Kind (CMHA) Section 8 and Tenant Rent ADAMH 10 CHN New Shelter Plus Care In-Kind CHN/Housing CHN 11 Amethyst Care Shelter Plus ADAMH 11 Amethyst Care Shelter Plus 11 Amethyst Care Shelter Plus 11 Amethyst Care Shelter Plus 11 Amethyst Care Shelter Plus Alcohol and Drug Treatment and Other Supportive Services Alcohol and Drug Treatment and Other Supportive Services Alcohol and Drug Treatment and Other Supportive Services Alcohol and Drug Treatment and Other Supportive Services Alcohol and Drug Treatment and Other Warren Street Permanent Supportive Housing for Families 3,4 5,6 5,6 5,6 5,6 7,8 7,8 7,8 7,8 7,8 7,8 7,8 7,8 7,8 9 9 10 Cash Cash for Support Cash for Operations 38 $49,282 (2 years) $2,388,090 $301,248 (see project numbers 16-19 below) (see project numbers 16-19 below) $291,935 Ohio Department of Alcohol and Drug Addiction Services $507,675 Medicaid $361,563 Ohio Department of Development – Supportive Housing for the Homeless City of Columbus Community Development Block Grant $109,899 $30,655 2002 Columbus and Franklin County, Ohio 11 Amethyst Care Shelter Plus 12 Amethyst Care Shelter Plus 12 Amethyst Care Shelter Plus 12 Amethyst Care Shelter Plus 12 Amethyst Care Shelter Plus 12 Amethyst Care Shelter Plus 12 Amethyst Care Shelter Plus 13 Amethyst Care Shelter Plus 13 Amethyst Care Shelter Plus 13 Amethyst Care Shelter Plus 13 Amethyst Care Shelter Plus 13 Amethyst Care Shelter Plus 13 Amethyst Care Shelter Plus 14,15 Columbus Aids Task Force Shelter Plus Care III Columbus Aids Task Force Shelter Plus Care III Columbus Aids Task Force Shelter Plus Care III Columbus Aids Task Force Shelter Plus Care III Columbus Aids Task Force Shelter Plus Care III Columbus Aids Task Force Shelter Plus Care III Community Housing Network Shelter Plus Care Community Housing Network Shelter Plus Care Faith Housing Shelter Plus Care Faith Housing Shelter Plus Care Faith Housing Shelter Plus Care Faith Housing Shelter Plus 14,15 14,15 14,15 14,15 14,15 16,17, 18,19 16,17, 18,19 20 20 20 20 Community Shelter Board Supportive Services Alcohol and Drug Treatment and Other Supportive Services Alcohol and Drug Treatment and Other Supportive Services Alcohol and Drug Treatment and Other Supportive Services Alcohol and Drug Treatment and Other Supportive Services Alcohol and Drug Treatment and Other Supportive Services Alcohol and Drug Treatment and Other Supportive Services Alcohol and Drug Treatment and Other Supportive Services Alcohol and Drug Treatment and Other Supportive Services Alcohol and Drug Treatment and Other Supportive Services Alcohol and Drug Treatment and Other Supportive Services Alcohol and Drug Treatment and Other Supportive Services Alcohol and Drug Treatment and Other Supportive Services Alcohol and Drug Treatment and Other Supportive Services Case Management Ohio Department of Job and Family Services $63,864 ADAMH $194,582 Ohio Department of Alcohol and Drug Addiction Services $338,377 Medicaid $240,990 Ohio Department of Development – Supportive Housing for the Homeless City of Columbus Community Development Block Grant $73,250 Ohio Department of Job and Family Services $42,567 ADAMH $62,030 Ohio Department of Alcohol and Drug Addiction Services $107,870 Medicaid 76,824 Ohio Department of Development – Supportive Housing for the Homeless City of Columbus Community Development Block Grant $23,351 Ohio Department of Job and Family Services $13,570 CATF $681,436 Food Pantry CATF $25,000 Emergency Assistance Ryan White $403,484 Tenant Liaisons HOPWA $165,976 Chemical Dependency Counseling Volunteer Buddy Services In-Kind CATF $366,274 CATF $25,000 ADAMH $2,388,090 In-Kind CHN/Housing CHN $183,630 Donor Cash Contributions Office Space/Furniture Faith Mission $79,791 Faith Mission $3,600 Clinic Services Faith Mission $1,400 Meal Service for Faith Mission $1,960 39 $20,432 $6,513 2002 Columbus and Franklin County, Ohio 20 20 20 Care Faith Housing Shelter Plus Care Faith Housing Shelter Plus Care Faith Housing Shelter Plus Care Community Shelter Board Residents Mental Health Services ADAMH $235,000 Vocational Rehabilitation Services Resource Center Services Center for Vocational Alternatives Faith Mission $322,350 $656 TOTAL *Please enter the value of the contribution for which you have a written commitment at time of application submission. 40 $21,259,910 2002 Columbus and Franklin County, Ohio Community Shelter Board b) Enrollment and Participation in Mainstream Programs The Columbus and Franklin County Continuum of Care Steering Committee has made coordination with mainstream service systems one of the Local Project Priorities. Project sponsors are required, as part of their project design, to: Collaborate with and access resources from community-wide service systems appropriate to the consumer population, with particular emphasis on: 1) ADAMH programs and services; 2) Franklin County Department of Job and Family Services Ohio Works First (TANF); 3) Franklin County Children Services; 4) Columbus Public Schools and other Franklin County schools; 5) Juvenile Court and Youth Services; 6) Area Agency on Aging; 7) Transportation services; 8) Job readiness, training and placement services; 9)Workforce Investment Act; 10) Health care services; and 11) Veterans services. The typical method for coordinating homeless programs with mainstream programs is through case management. Homeless persons are linked to assistance and benefits through the continuum of care case management system. In addition, homeless service providers and mainstream service providers are active together in local planning and coordinating groups. In 2002, the CSB published a comprehensive community directory of services to prevent and end homelessness. This directory has had a very wide distribution and is another aid in helping eligible individuals and families enroll in and participate in mainstream programs. Following is a list of mainstream resources and the methods of (1) identification of homeless persons eligible for the mainstream programs; (2) enrollment in mainstream programs; and (3) ensuring benefits. Medicaid, TANF and Food Stamps (1) Identification The Franklin County Department of Job and Family Services (FCDJFS) administers the Medicaid program, as well as the Food Stamp program and TANF (which includes Ohio Works First and the Prevention, Retention and Contingency Program). FCDJFS has reorganized its service delivery system to provide services through five Opportunity Centers, located in high poverty concentration areas. This improves outreach to clients, aids identification of eligible persons, and provides easier access to services for poor people, including those who are homeless. Additionally, FCDJFS provides on-site services at area shelters in order to identify eligible persons, help them enroll in the programs and increase the likelihood that they will receive benefits. Case managers who serve homeless families and individuals with mental illness and/or substance abuse are trained to identify persons on their caseloads who are eligible for Medicaid, TANF and Food Stamps. (2) Enrollment FCDJFS provides training and information on their programs to staff of homeless service provider agencies. This has included speakers at training workshops, brochures and fact sheets. Homeless service providers who serve families assist clients in meeting eligibility requirements for FCDJFS benefits programs. For example, case managers refer every family that is eligible to receive TANF funds to the FCDJFS. Case managers assist families to meet the requirements of the Medicaid, TANF, and Food Stamp programs, which includes helping families secure employment to meet work requirements, and assisting families to arrange transportation and childcare service to attend meetings with case workers and training programs. 41 2002 Columbus and Franklin County, Ohio Community Shelter Board (3) Ensuring Benefits The Homelessness Prevention Program, operated by Lutheran Social Services, collaborates closely with FCDJFS. Specifically, HPP staff have identified liaisons and developed relationships with administrators and caseworkers of FCDJFS. Through these relationships, HPP staff assist eligible families to access Prevention, Retention, and Contingency funds (a component of Ohio’s TANF program) to prevent homelessness. Through this partnership, the HPP leverages funds with community resources outside of the Continuum. Also, as part of the ten-year plan to end chronic homelessness, CSB plans to conduct a data match with ADAMH and FCDJFS to determine the extent of the population under-served by Medicaid. Children’s Health Insurance Program In Ohio, this is called the Healthy Start/Healthy Families Program. (1) Identification Case managers who serve homeless families are trained to identify persons on their caseloads who are eligible for this program. There is also a web site for this program and advertising on television. (2) Enrollment There are several ways families may enroll in this program. They can access information over the internet, including an application packet and the mailing address. Applicants can mail in the information instead of being required to come in to an office for a personal interview. Case managers in emergency shelters and transitional housing projects also help families enroll in this program via onsite FCDJFS staff in shelters. Families are also able to go directly to the FCDJFS (which administers this program) office to enroll themselves. (3) Ensuring Benefits The Healthy Start/Healthy Families program is an important program that is one of the cornerstone programs of the Ohio Department of Job and Family Services. As such, it is widely advertised on television and radio and is accessible via the web, U.S. mail and, in Franklin County alone, at 48 sites across Columbus and Franklin. This is a program that is widely recognized as valuable – to individual children, to families and to the community. SSI (1) Identification There is a huge emphasis, in all of the social service/public healthcare systems in Franklin County to identify those eligible for SSI and help them receive benefits. Case managers in the ADAMH services system (the public system for persons with mental illness and/or substance abuse problems) and in the Franklin County Department of Job and Family Services all receive ongoing training to identify persons on their caseloads who are eligible for this program and help them enroll. Also, area hospitals, the Columbus Neighborhood Health Center, and Netcare’s ACCESS, the central crisis and assessment service for mental health and substance abuse services, assesses individuals’ eligibility for SSI. (2) Enrollment Case managers in emergency shelters and transitional housing projects and permanent housing inform families of this resource, refer them to the area Social Security Administration office, and help them collect the necessary documentation and fill out the required paperwork. It is fairly normal for case managers or other housing support staff to provide transportation to appointments, also. The Center of Vocational Alternatives has a benefits specialist on staff who works specifically with persons with serious mental illness, many of whom are homeless, to help them maximize their benefits while undertaking 42 2002 Columbus and Franklin County, Ohio Community Shelter Board vocational training. This benefits specialist also provides training to case managers in the mental health system. (3) Ensuring Benefits As part of the ten-year strategy to end homelessness, CSB plans a number of strategies aimed at expediting Social Security benefits enrollment and approval. They are currently applying to the Center for Substance Abuse Treatment (CSAT) for funding to replicate a Baltimore SSI Outreach Project. The CSAT grant will fund an assessment clinician at Maryhaven’s Engagement Center who will improve linkage to community based treatment, SSI and Medicaid benefits for persons who are chemically dependent and disabled. CSB also plans to conduct a data match with ADAMH and FCDJFS to determine the extent of the population under-served by SSI. Workforce Investment Act This program is in the beginning phases of implementation in Franklin County, as it is throughout the state. This program has been integrated into the FCDJFS Opportunity Centers. Additionally, several employment-centered programs operating in Columbus, including COVA, receive funding through the Workforce Investment Act. Through the Brown Bag Education Series, homeless service providers received information on the Workforce Investment Act and projects funded through this act, including the services available to homeless persons and how to access these services. Case managers refer homeless persons to these services. Veteran’s Health Care (1) Identification The Veteran’s Administration goes on-site in each of the area men’s shelters and does street outreach through its Health Care for Homeless Veterans program. In addition to medical and psychiatric screening, transitional housing assistance and referrals to residential treatment, this outreach staff provides assistance in filing for benefits, securing lost documents and locating lost checks. (2) Enrollment See above (3) Ensuring Benefits As part of the ten-year strategy to end homelessness, CSB plans a number of strategies aimed at expediting benefits enrollment and approval by the Veteran’s Administration. They plan to convene a provider/funder planning group early in 2003 to determine the extent of the need and the next steps. 43 2002 Columbus and Franklin County, Ohio Community Shelter Board c) Use of Mainstream Resources The following is based on information from the Ohio Department of Development, the 2000-2003 Consolidated Plan, and the Community Shelter Board’s 2002 Funding Sources. Dollar amounts are based on most recent annual figures. Mainstream Resources Use of Resource in C of C System For Homeless Persons Specific Project Name $ Amt. or # of units /beds w/in last 2 years specifically for the homeless CDBG Community Shelter Board Housing Resources Program $1,070,000 HOME Permanent supportive housing acquisition and rehab Housing Choice Vouchers Public Housing Rental assistance vouchers Mental Health Block Grant Substance Abuse Block Grant Social Services Block Grant Welfare to Work State Funded Programs State ESG Subsidized housing units for homeless men and women There is no Mental Health Block Grant money earmarked for homeless persons in Franklin County There is no Substance Abuse Block Grant money earmarked for homeless persons in Franklin County Franklin Co. Dept. of Jobs and Family Services Title XX Franklin Co. Dept. of Jobs and Family Services TANF Emergency shelter renovation, operations and services Rebuilding Lives, City Rebuilding Lives, County Rebuilding Lives Special Needs Sunshine Terrace Operating and services for supportive housing City Emergency Human Services Funds County General Revenue Funds Columbus and Franklin Co. ESG ADAMH Board Permanent supportive housing development $0 Family Shelter Triage $155,600 CSB/YWCA $1,000,000 $130,900 $64,000 $132,000 $132,000 $132,000 $77,700 $132,000 $44,500 $132,000 $55,800 $19,200 $175,200 $47,100 Rebuilding Lives $3,126,082 $1,914,166 Rebuilding Lives $526,041 Emergency shelter operations Permanent supportive housing development 65 units $0 Supportive Housing for the Homeless Program City/County Funded Programs City General Revenue Funds $1,700,000 $515,000 200 vouchers Catholic Social Services Salvation Army VOA Family Shelter VOA Men’s Shelter Faith Mission Men’s Shelter Faith Mission Women’s Shelter Open Shelter YWCA Friends of the Homeless Friends of the Homeless Rebecca’s Place Faith Mission Lutheran Social Services YWCA Emergency shelter operations $1,410,022 Emergency shelter operations and services $758,000 Outreach and services to homeless persons with mental illness PATH (match) $211,265 United Way Community Shelter Board Shelter and Housing Programs $1,797,386 Philanthropic Gifts Community Shelter Board Shelter and Housing Programs $937,742 Private Foundations 44 2002 Columbus and Franklin County, Ohio Community Shelter Board 8. Bonus for Empowerment Zones and Enterprise Communities a) Number and location of projects within the EZ In 1998 the City of Columbus received a Round II Empowerment Zone designation. The 2002 Continuum of Care submission for Columbus and Franklin County has the following projects located within the boundary of the Zone: Project Sponsor Project Name Location Amethyst Shelter Plus Care 1715 Richmond Avenue #1-11 1716 Richmond Avenue #1-11 1731 Richmond Avenue #1-11 1734 Richmond Avenue #1-11 1743 Richmond Avenue #1-11 1744 Richmond Avenue #1-11 1754 Richmond Avenue #1-11 1949 Parsons Avenue Community Housing Network Parsons Avenue Friends of the Homeless New Horizons/Transitional 361-371 Carpenter St. 923 East Main St. 875-881 McAllister St. 873-877 East Mound St. Catholic Social Services Warren Street 192-208 Warren St. b) Projects that Give Priority Placement to Homeless Persons Living Within EZ All of the projects identified above give priority placement to homeless persons living in within the EZ. c) How the Project Sponsors will Ensure Priority Placement Amethyst Amethyst provides safe, drug-free, supportive housing to low-income, homeless women and woman with children. This provides the opportunity for women and their children to stay sober and drug free while obtaining the necessary education and job training to maintain a better way of life which in turn fosters positive economic and social growth in the Empowerment Zone. Community Housing Network Parsons Avenue The Parsons Avenue project places a priority on men entering from the surrounding neighborhood, which is located within the Empowerment Zone. Friends of the Homeless New Horizons Transitional Housing Friends of the Homeless will continue the current policy for entrance into the New Horizons Transitional Housing program. All of the men entering the New Horizons program live in the Friends of the Homeless men’s shelter recovery dorm, which is located within the Empowerment Zone at 924 E. Main St. Catholic Social Services Warren Street Housing Catholic Social Services will continue the current policy for entrance into the Warren Street program, which is to take families referred from the YWCA’s Interfaith Hospitality Network. Many of these families live within the Empowerment Zone. 45 2002 Columbus and Franklin County, Ohio Community Shelter Board d) Extent of Linkages and Coordination Between the Projects and the EZ In 1994, Columbus, Ohio received Enterprise Community (EC) designation from HUD. The neighborhood-based Columbus Compact Corporation ("The Compact") was formed to act as the governing body of the Enterprise Community. The Columbus Compact excelled in managing EC initiatives and in partnership with the City of Columbus received the larger Empowerment Zone (EZ) designation from HUD in 1998. The Columbus Compact is the city's lead organization in developing and focusing resources in the Columbus EZ and other central city neighborhoods while encouraging collaboration in neighborhood development and central city policy issues. The Compact helps support a variety of tools that lend to local and private investment, business development, and full employment in a growing central city market. The Empowerment Zone geographically covers six (6) zip code areas: 43201, 43203, 43205, 43211, 43219, and 43223. The Columbus Compact is an integral part of the Continuum of Care in three ways: 1. Columbus Compact staff participates on the Continuum of Care Steering Committee. 2. Columbus Compact’s trustees participate on a number of other boards and planning bodies that impact the Continuum of Care. These include the Community Shelter Board, the United Way Housing Vision Council, and the Consolidated Plan Committee. 3. Columbus Compact supports a number of initiatives that provide services to homeless persons residing in shelter, transitional housing, or permanent supportive housing located within the EZ boundaries. Employment Training for EZ residents This initiative provides funding to non-profit and/or for profit organizations providing industryspecific job training to unemployed or under-employed EZ residents. A key goal to create opportunities for full participation of residents in the region's workforce; and help residents to jobs that offer family-sustaining compensation and have good potential for career advancement. Transportation to Employment The Compact also provide funding for transportation projects that will help link EZ residents to job rich areas of the City and to improve access to health and child care services. Providers of these services also connect EZ residents with job opportunities, childcare, and other employmentrelated support services. Work Source Funding for neighborhood agency job training, opportunities, placement, computer network systems, and agency support. 46