Carrie Moran
608 Separk Cir. Gastonia, NC 28054 (518) 441-8368
http://bit.ly/carriemoran CarrieEMoran@gmail.com
Skills
Interpersonal – Customer Service, Communication, Leadership
Organization – Record development and maintenance; electronic and paper format
Research – Experience utilizing myriad research databases
Computers – Microsoft Office Suite, HTML, CSS, XML, XSLT
Emerging Technologies – Web 2.0, Metadata, Semantic Web, Virtual Reference
Education
Drexel University, Philadelphia, PA
Master of Library and Information Science, June 2011
 GPA: 3.95
 Digital Libraries Concentration
 Deans Fellowship Award
University of North Carolina Wilmington, Wilmington, NC
Bachelor of Arts, Psychology, May 2007
 GPA: 4.0
 Chancellor’s Achievement Award and Dean’s List every semester
Member of the Honor Society of Phi Kappa Phi
Experience
Instruction/Reference Librarian
September 2011-present; Cleveland Community College, Shelby, NC
 Teach information literacy skills to students in person and online
 Build and maintain the library’s digital presence
 Perform essential library functions including reference, circulation, and collection development
 Lead training sessions for faculty and staff
Crisis Consultant
July 2009-August 2011; Sexual Assault/Spousal Abuse Resource Center, Bel Air, MD
 Provided crisis counseling to clients including safety planning and psycho-education
 Answered help line calls and provided information, support, and referrals to callers
 Prepared detailed intake files and maintained accurate records
Bookseller
August 2009-March 2010; Barnes & Noble, Bel Air, MD
 Shelving and product maintenance
 Assisted customers in locating and ordering books both in person and over the phone
 Performed cashier duties
Customer Service Representative
October 2007-April 2009; Diamond Comic Distributors, Timonium, MD
 Acted as the main point of contact for approximately 150 retailers
 Responsible for the largest account base in the company
 Assisted customers with: ordering new/additional items, reporting damaged and/or missing items,
answering questions, and resolving problems
Memberships
American Library Association
Member of the Gay, Lesbian, Bisexual and Transgender Roundtable
Association of College and Research Libraries (ACRL)
Member of the Distance Learning Section and Community and Junior College Libraries
Section
Currently serving on the ACRL DLS 2013 Annual Conference Program Planning Committee
Beta Phi Mu
Member since 2011
Community College Libraries in North Carolina
Member of Steering Committee
Chair of Training Subcommittee
North Carolina Library Association
Member of Distance Learning Group
North Carolina Community College Learning Resources Association