July 2006 Minutes Final Draft Minutes: Becta Board 19th July 2006, Tavern Room, RSA, London Attendees Andrew Pinder (Chairman) Anthony Lilley John Gray John Roberts Stephen Crowne Stephen Lucey Tony Richardson Ben Andradi Michael Stevenson (DfES Assessor) Christine Vincent Nicola Newman Stephen Gill Peter Avis Vanessa Pittard Pat Hunt Niel McLean Victoria Yeowell (minutes) Apologies: Graham Badman David Hassell Chairman’s Introduction 1. Following the recent news that Michael Stevenson would be stepping down from his post at the DfES, the Chairman thanked him for his support and efforts in the last three years as the Board Assessor. Minutes of the Last Meeting 2. The minutes were approved and signed by the Chairman. Matters Arising 3. The Chairman referred to the action log and flagged the pension deficit as an ongoing concern. He also thanked Peter Avis, Graham Badman and Stephen Gill for arranging the Board venues later this year. Action: The Chairman and Chief Executive to continue discussions with DfES regarding the pension deficit Minutes of the last Audit Committee Meeting 4. John Roberts, as Chairman of the Audit Committee said that their meeting had discussed the draft accounts and they were satisfied that Becta was is in good shape financially despite the pension deficit. The auditors were happy to approve the accounts. The minutes were noted and accepted. Page 1 Becta Board Minutes July 2006 Future directions for Becta 5. The Board discussed the recent development of Becta’s role and DfES internal restructuring. Michael Stevenson clarified the announcements from David Bell (Permanent Secretary of DfES) made last week that the department’s technology function would become more internally focused on its own IT systems. Michael stated that he will be in his current role until the 1st September. The rationale behind the changes was that Becta is now best-placed to lead on the development of technology in the wider education system and the department should do what only the department can do. He said that the DfES would look to minimise its risks in the area of IT and were rationalising the corporate centre of DfES, with a CIO role reporting to Jon Thompson (Director General, Corporate Services). 6. The responsibility for delivering the e-strategy would be passed to Becta ‘lock, stock and barrel’ and Becta would have the role of supporting policy development on learning and technology. The technology group is 50 strong and work relating to learning technologies and the e-strategy would shift to Becta. The area of “Knowledge Architecture” may, in part, support the new CIO role, particularly in making more coherent the business processes of the DfES. All staff involved will move into the new CIO function at the DfES in the first instance. The new DfES Board would be smaller with five Director Generals, each taking responsibility for cross-cutting DfES issues – and it was likely that Ralph Tabberer would take responsibility for the area that Becta was working in. 7. In discussion, the Chief Executive was optimistic and supportive of the changes but recognised the policy role was a large issue for Becta to tackle. The Chairman supported this, recognising that there was often a sensible division between agencies and government, where one advises on, and the other forms, policy. 8. Board Members raised a number of issues. First, what were the implications for Becta sponsorship within the Department? Second, how could Becta be proactive and make a clear proposition to the Department on its role? Third, Members were concerned that the developments would need to be managed to allow Becta to maintain its present progress and continue current work to drive delivery, and suggested creating a separate work stream to identify and drive change. Fourth, members were concerned that the positioning of the CIO at a step below the main DfES Board was a downgrading which would have an influence on the perception of the importance of system Page 2 Becta Board Minutes July 2006 wide IT. Fifth, that the work in different sectors and the system-wide approach taken so far would suffer through these changes. 9. The Chairman said that since these many decisions ultimately lay with the Permanent Secretary, it was agreed that he and the Chief Executive should meet very soon with David Bell. This would be followed up with detailed work on the transfer process with Michael Stevenson and Kevin McLean (who will deputise for him). If there was a need to involve the Board in a telephone conference he asked Peter Avis to ensure that he had an up-to-date picture of where the Board was, and whether they were contactable over August. Action: Board members to notify Peter Avis whether they were contactable over August to support a telephone conference, if needed. Action: The Chairman and Chief Executive to set up a meeting and discuss these issues further with the Permanent Secretary Paper 1 – Delivering the e-Strategy 10. Tony Richardson introduced the paper on delivering the e-strategy and also spelt out the close relationship between it and the other two papers for the meeting. In particular he bought to the attention of the Board a clear and simple model of change based on key system levers impacting on both the supply and demand sides. He asked the Board whether the strategy for delivery was convincing. What might need to be strengthened and does it meet the requirements of our priorities letter? 11. The Chairman said that in his view the strategy was plausible but there was a need to get on and do it. Members asked about the national delivery group and were told they had met four times this year, with a fifth meeting arranged in September. They said that it was critical that the strategy was clear on what success would look like from the user’s perspective; for it to provide the compelling argument. Members also asked for more focus on high level outcomes and metrics, particularly based on the existing work the Board had previously discussed. 12. The Chairman said it was important to engage with learners and we needed greater analysis of this from their perspective. Members were given details of the November Conference: 500 participants had been invited by the partners, and 30 learner delegates would be invited. Page 3 Becta Board Minutes July 2006 13. Members discussed the critical role of partnership and the need to ensure good alignment amongst agencies including LEAs. They were informed that a more detailed plan would form the partnership plan with a more general publication for a general audience being produced for the November conference. 14. Summing up, the Chairman suggested Board Members should be invited to the conference and that further consideration be given to the strategy following discussion of the other two papers. The principal message was sensible but Becta needed to consider how it can be stronger and harder hitting. Action: Becta Executive to develop the plan in the light of this discussion. Action: Becta to invite Board Members to the conference. Paper 2 – Marketing and Communications 15. Introducing the paper Nicola Newman said that Becta now had market research evidence that showed that Becta was not having the clear impact we wanted. Becta was not communicating effectively enough or with enough clarity and focus, and the organisation was better at knowledge gathering than knowledge sharing. She invited Members’ views on the paper. 16. Members were clear that this area was crucial to the success of Becta and that it was a complex area. It is not just a case of publicising the things we do: it is central to the overarching strategy of developing practice. The Board suggested that this area was the next big step for Becta and that targeting our communications to specific audiences was crucial to the success of achieving our goals. 17. Stephen Crowne said that, coming into the job, he was clear there was a need to get a stronger corporate ownership of Becta’s outputs, focussed on the needs of the audience. 18. The Chairman made the comparison to the role of the e-envoy office and UK Online as a campaign brand. He suggested that Becta could think about the use of such a campaign brand to help in getting its message across. 19. Members believed Becta still had a long way go to ensure it had clear, short messages targeted on the audience. To do this it would need to Page 4 Becta Board Minutes July 2006 listen to that audience. There was a debate about the relative importance of communicating to the educational institution or to the learner direct. It was agreed that the Becta Executive needed to consider this in the context of the best use of resources, but should be open to using other people’s channels to getting messages to audiences such as parent-governors. Members discussed approaches including viral marketing, having debates directly with learners and how to create headlines. 20. Michael Stevenson reminded the Board that the recent changes were a challenge to Becta since it was now responsible for communications across partners and to the end user for the whole e-strategy. Whilst it would not have to do it all itself it would need to orchestrate it. Summing up, the Chairman suggested a continuing discussion between Nicola, Stephen, Anthony Lilley and those involved with UK Online to get ideas from that approach, and to keep this item on the agenda for further debate. Action: Nicola Newman, Stephen Crowne, Anthony Lilley to have a further discussion and report back to the Board. Paper 3 – An ‘e-mature’ Educational System 21. Introducing this item Niel McLean gave a brief introduction to how maturity models had been used in other sectors to link ICT use to business improvement, and how Becta had developed this into a self review framework for schools’ use of ICT. He then described the work looking at applying this thinking to the education system as a whole. He spelt out the need to better link technology to the key business processes of education and the key drivers for change. He spoke about the need to consider demand side ‘pull’ as much as the supply side ‘push’ which we have concentrated on previously. He suggested bringing together the work of the three papers into one as the next step. He asked for Members’ views on the impact on the future direction of Becta’s work. 22. Board members agreed this was a logical and important way to analyse the future direction and agreed that it was important to focus on mechanisms that create pull as well as push. They asked the question “who is against it” and it was felt that there was still a culture of underplaying the role of technology amongst key decision makers. 23. Summing up, the Chairman said it was a good paper and hoped it would drive the focus of internal discussions. Page 5 Becta Board Minutes July 2006 Paper 4 – The Chief Executive’s Report 24. Introducing this item, Stephen Crowne asked for initial feedback on the first attempt at the high level risks and asked the Board for their views, either at the meeting or following it. 25. The Chairman suggested Becta should consider a generic risk which could fundamentally affect our business, and look at the differences between long and short term risk. 26. The Board Members welcomed the high level risks and asked that they, and the actions to manage them, should be reported to the Board. They agreed that it is useful to have the longer report on progress and the performance indicators in the report but that it was important for the Chief Executive to bring out the critical issues from them for discussion. Action: The Executive to produce the report quarterly, in the longer form, but with key issues brought out and reporting high level risks and their management. Any Other Business 27. There was no other business Conclusion 28. The Chairman thanked everyone for their contributions and involvement in the meeting. In particular he wished Michael Stevenson well for the future. Michael thanked the Chairman and the Board, and looked forward to seeing Becta put into effect the strategy developed to date to help learners and institutions across the system make best use of technology. ……………………………………………………………....Signed as a true record Chairman ……………………………………………………………….Date Page 6