Item 2.C-November 9, 2012 ADMINISTRATIVE FACULTY POSITION DESCRIPTION QUESTIONNAIRE To expedite and facilitate the PDQ review process, please send the PDQ and Org Chart electronically to marshag@unr.edu for discussion and for initial review before routing PDQ for approval signatures. Questions - call UNR Faculty HR at 682-6114 INSTRUCTIONS: See http://www.unr.edu/hr/compensation-and-evaluation for complete instructions. Incumbent(s) Name (if applicable): Position #(s): Current Title: Current Range: Department: Pathology Department (PATH) College/Division: University of Nevada School of medicine (MDDN) / VP, HS Account #(s): 1201-119-1205 Action Proposed: (check all that apply) (X) New position: Proposed Range: 3 Proposed Title: Administrative Director, Clinical Pathology Lab ( ) Title Change, Proposed Title: ( ) Proposed Reassignment from Range to Range ( ) Revised PDQ only (no change in range or title) JCC (Current ( ) Line of Progression (show titles below) or new HR Range: assigned): I certify that the statements in this description are accurate and complete to the best of my knowledge. ____________________________________________________________ Employee’s Signature __________________ Date I/we have reviewed the statements in this form and they accurately reflect the job assignments. ____________________________________________________________ Immediate Supervisor’s Signature Sanford Barsky, Chair, Pathology __________________ Date ______________________________/______________________________ Thomas Schwenk, VP, HS/Dean, UNSOM Director/Chair/Dean __________________ Date Approved for Salary Placement Committee review. ____________________________________________________________ __________________ Pres / Vice Pres / Vice Prov Signature Jannet Vreeland Date Vice Provost and Secretary of University Action Approved by the Provost/President (Completed by Faculty HR): 67320 Range: 3 Pos #(s): JCC: EEO: 3H Eff: 11/1/2012 Approved Title: Administrative Director, Clinical Pathology Lab Employee signs on “final” stamped approved PDQ and sends to HR for personnel file. Employee Signature:_______________________________________________ __________________ Date Printed Name: ____________________________________________________ Rev: 10/1/2012 Position Description – Administrative Director, Clinical Pathology Laboratory Page 2 1. Summary Statement: State the major function(s) of the position and its role in the university. Attach an organizational chart with positions, ranges, and names for the division which reflects the position in it as well as those supervised in the department. (This section is used for advertisement of the position.) The Administrative Director, Clinical Pathology Laboratory, operates directly under the Laboratory Medical Director and Chair of the Department of Pathology, University of Nevada School of Medicine (UNSOM), to organize all administrative and operational functions of the Laboratory. The incumbent develops marketing strategies for services to enhance fee revenue to cover operating expenses, prepares requests for proposals, and responds to queries from the Chairman of the Department of Pathology regarding laboratory programs, expenditures, revenue, and budgets. Clinical pathology is concerned with the study of human fluids like blood and urine for the purpose of disease diagnosis. The Administrative Director bears responsibility for implementation of the Laboratory Information Management System (LIMS) and reports to the Chair of the Department of Pathology. 2. List the major responsibilities, including percentage of time devoted to each. Provide enough detail to enable a person outside the department to understand the job (percentage first with heading and then bulleted information). 40% - Laboratory Operations Works directly with and reports to the Chair to offer academic clinical pathology to all of the clinical departments and the greater Nevada community Provides technical and operational management to all Clinical laboratories operating under the UNSOM clinical pathology program (including satellite and STAT facilities) Provides leadership, planning and direction for the clinical laboratory(ies), with responsibility for planning, organizing and directing clinical functions to attract clients and increase fee revenue Operates as Laboratory Manager(s) and Quality Assurance/Quality Control Officer when required Monitors and addresses client satisfaction issues and client submission data to detect significant changes; develops procedures to correct problems identified Monitors workflow and turnaround time for laboratory tests Develops new requisitions for test submission Develops, evaluates, implements and improves new testing procedures and processes as needed for clinical testing; medical necessity; market expansion, considering personnel, cost effectiveness, marketing issues and market demand Develops protocols to maximize efficiency, productivity, and quality and writes and maintains the quality assurance manual for the clinical laboratory Prepares laboratory for inspections (i.e., fire department, regulatory agencies), and insures recommendations are implemented Monitors compliance issues and Laboratory’s proficiency testing results required to maintain certifications Insures laboratory equipment is maintained properly and instrumentation repairs are completed Presents new tests to Clinical Laboratory Improvement Act (CLIA) and eventually the College of American Pathology (CAP) for approval and certification Offers the appropriate testing of research material and research related studies 35% - Financial Management and Services Marketing Manages budgets for Laboratory Searches for new revenue sources (i.e., new clients for existing services, etc.) Evaluates Laboratory costs to perform testing Position Description – Administrative Director, Clinical Pathology Laboratory Page 3 Sets pricing for laboratory tests Evaluates pricing structures of competitors to remain competitive in the market Conducts cost analyses on instrumentation for the Laboratory Conducts cost analyses on new tests proposed for the Laboratory Prepares special financial reports required by the University Aggressively markets both established tests and new tests to the greater Nevada community Attracts clients to enter into contract negotiations with the Chair of the Department of Pathology and the Practice Plan of UNSOM Meets with existing and new clients to determine needs and issues Formulates recommendations for new tests to attract new clients to increase fee revenue for operating expenses 15% -Laboratory Information Systems Management Monitors, updates, and troubleshoots the Laboratory Information Management System (LIMS) Monitors and manages data and files for LIMS Trains employees on utilization of LIS computer servers Installs/troubleshoots LIMS hardware and software Installs and configures software updates 10% - Staff Supervision Evaluates current, and updates as necessary, work performance standards for all State Classified employees of the Laboratory Monitors employee performance on ongoing basis and annually evaluates employee performance according to job performance standards Assures employees are cross-trained to cover multiple work stations in case of unexpected absences Reclassifies employees, job guidelines, as appropriate, to reflect changing requirements of the Laboratory Performs scheduling, monitors productivity and leave status for all employees Resolves employee conflict issues 3. Describe the level of freedom to take action and make decisions with or without supervision and how the results of the work performed impact the department, division and/or the university as a whole. Level of Freedom: The Administrative Director has full operating responsibility for the Clinical Pathology Laboratory network within the Department of Pathology that serves the University system and the State of Nevada. The Administrative Director performs multiple, complex tests related to diagnosis of disease conditions and maintenance of general health. Due to its complexity, the Laboratory(ies) must maintain accreditation by Department of Health and Human Services (DHHS) under CLIA88 regulations, with further accreditation by the CAP . The individual is responsible for the laboratories and develops systems or individual solutions to address deficiencies identified in periodic inspections. The position is responsible for the development of the laboratory by providing services currently not in existence; establishment of protocols, procedures, regulations and principles for the operation of the laboratory and selection/expansion of services offered. The position is responsible for the direction of laboratory managers and the budgeting and operation of the laboratory network. The Administrative Director reports directly to and consults with the Chair of Pathology on issues of financial solvency and compliance with mandates of State and Federal laws to meet the requirements of the University to provide laboratory services. Position Description – Administrative Director, Clinical Pathology Laboratory Page 4 Impact: The position is visible to the public and therefore has a direct impact on the perception and reputation of the Laboratory, UNSOM and the University. Inadequate performance may result in contractual obligation failures resulting in loss of future contracts. Failure to perform as expected could result in loss of accreditation, failure to meet standards, or failure to provide quality service. Inconsistent or inaccurate information from the incumbent would have a detrimental impact on the organization’s continued sustainability. 4. Describe the knowledge, skills (to include cognitive requirement and verbal and written communication), and abilities (to include task complexity, problem solving, creativity and innovation) essential to successful performance of this job (in bullet format). Knowledge of: Financial accounting and management and budget projections Clinical laboratory technology Medical laboratory analyses Implementation of large laboratory computer system State and Federal laws and regulations concerning Federal Education Rights and Privacy Act (FERPA) and Health Insurance Portability and Accountability Act (HIPAA) Program management Personnel management Skills: Information systems, both local area networks and large laboratory information system technologies, in order to properly manage quality control, data generated by the laboratory, and addressing individual needs of clients Proficiency in use of a personal computer and current software applications including but not limited to Microsoft Office suite (Word, Access, Excel, PowerPoint, and email) in order to troubleshoot problems and train employees in the use of such programs Negotiating skills Interpersonal and human relations skills Excellent verbal and written communication Supervisory skills, including an ability to teach and mentor staff and to achieve both results and client satisfaction Analytical, decision-making, and problem-solving skills Ability to: Establish rapport and work and interact effectively with diverse populations and different employee skill levels and motivation Maintain confidentiality of sensitive information Be sensitive to disabilities and cultural and ethnic diversity issues Maintain professional business and work ethics and standards Manage resources effectively and efficiently 5. Describe the type of personal contacts encountered in performing the duties of the job. Explain the nature and purpose of these contacts: i.e., to provide services, to resolve problems, to negotiate. Internal Purchasing Office, Information Technology, Buildings and Grounds Reason for Contact To coordinate facility functions Position Description – Administrative Director, Clinical Pathology Laboratory Classified staff in Laboratory Chair, Pathology Human Resources Directors of Finance, Planning, Budget and Analyses, Controller’s Office and staffs External Nevada System of Higher Education (NSHE) Clients Agency heads in public and private sector Page 5 To gain acceptance of major re-engineering of how the laboratory conducts business, addresses problems, and serves its clients To participate in strategic planning for future laboratory activities To resolve disciplinary issues, changes in job descriptions, hiring To formulate budgets in line with University formats and guidelines and to monitor biennial budgets Reason for Contact To respond to queries regarding laboratory programs expenditures, revenues, and budgets To gauge satisfaction with services, address client problems To market services of the Laboratory and conduct contract negotiations 6. Indicate the minimum qualifications which are necessary in filling this position should it become vacant. Please keep in mind the duties/responsibilities of the position rather than the qualifications of the incumbent. a. Minimum educational level, including appropriate field, if any. Bachelor’s Degree from a regionally accredited institution with emphasis in medical technology, or chemical or biological science b. Minimum type and amount of work experience, in addition to the above required education necessary for a person entering this position. Bachelor’s Degree and four years of clinical or research laboratory experience to include six months of experience in working in and managing a clinical laboratory and with Laboratory Information Management Systems Preferred Licenses or Certifications: None c. Indicate any license or certificate required for this position. Current Nevada General Supervisors Laboratory License or ability to obtain within three months of hire Current Board of Registry (ASCP or NCA) certification as a Medical Technologist or Clinical Laboratory Scientist (AMT not acceptable)