TITLE: Provider Data Manager GRADE: FAMILY: JOB DESCRIPTION Data Mgr JOB CODE: 9 GL SUB ACCT: Exempt 8301 SALARY 60002 FLSA: EEO CODE: 22 PCM DATE: 3/28/2006 JOB LEVEL: I. Position Summary: Responsible for Medical Staff Credentialing and Privileging, insurance credentialing for 3040 insurance carriers and re-certification every two years for the insurance carriers, assisting with Physician practice start up, coordinating patient satisfaction survey process and data collection for Quality 8301 / Provider Data Manager Job Description.rpt Committee, Medical Executive Committee and other INTEGRIS Health management committees. Responsible for ensuring all credentialing and privileging processes are in compliance with JCAHO standards. Performs other duties as assigned. II. Essential Functions: (Core Functions - 75% of time spent) * Implementation and management of Premis credentialing software program, including ongoing management of the process to include: Coordination of Medical staff credentialing information; Verification of training, work history, references, licensures, malpractice history and all government reporting agencies. * Prepares Medical Staff records for appointment and reappointment of medical staff privileges for 80 physicians. Works with Physicians and Clinic Manager to secure necessary documentation needed for additional privilege requests. * Works with Quality Manager on provider information for quality and peer review audits. Prepares documents to be presented to Medical Operations Committee for approval. * Works closely with other INTEGRIS departments in coordinating information for credentialing and privileges necessary for patient care. * Trains new business office managers on the financial aspects of their position, and daily clinic operations. * Provides training to graduating Residents in the Great Plains Residency program for obtaining: unique physician identification numbers (UPIN), DEA 8301 / Provider Data Manager Job Description.rpt Certificates, and privileging criteria for private practice. * Acts as a resource for physicians, managers and other administrative staff of the MSO for operational issues. * Manages the day-to-day operations of the MSO Operations office, including paying bills, fielding complaints from patients and others; and assisting Director of Operations and Vice President IPS with projects. * Participates in preparation for JCAHO review, including survey of sites during Mock Surveys. * Manages department specific projects, including tracking medical supplies for 80 physicians at 17 sites to ensure Novation pricing according to VHA guidelines and managing the accounts receivable overview reports for 60 + physicians at 12 sites. * Participates in development of Operations Policy and Procedure for INTEGRIS Physicians Services. * Works closely with Physicians and Clinic Managers to gather information necessary for verification. * Coordinates insurance contract credentialing for each physician. * Relates changes and updates in insurance contracts to the contracting committee. * Works with physicians billing to assure all correct provider information is available for claims submission. 8301 / Provider Data Manager Job Description.rpt * Works with marketing on physician marketing strategies as related to insurance contracting information. * Educates new physicians on the credentialing and privileging process. * Coordinates the patient satisfaction survey process. * Prepares quarterly reports to be present to the quality committee, physicians, department directors, and clinic managers. * Work closely with clinic managers as a liaison for procurement, payroll and other INTEGRIS Health departments and/or vendors. III. Accountability: (Reports to and accountable for) Reports to the Director of Operations IV. Qualifications: (Minimum education, training and experience, licensure, certification * Two (2) years of college with five (5) years of credentialing experience required. * Bachelor's degree preferred. * Advanced knowledge of computers utilizing the Windows environment and utilizing Microsoft Word, WordPerfect and Excel required. * Analytical skills for interpretation and tracking of data and good organizational skill required. V. Required Physical Demands: 8301 / Provider Data Manager Job Description.rpt Strength (Lift/Carry/Push/Pull) : Sedentary (exerting up to 10 pounds of force occasionally) Standing/Walking: Occasionally; activity exists up to 1/3 of the time Keyboarding/Dexterity: Frequently; activity exists from 1/3 to 2/3 of the time Talking (Must be able to effectively communicate verbally): Yes Seeing: Yes Hearing: Yes Color Acuity (Must be able to distinguish and identify colors): Yes Strength (Lift/Carry/Push/Pull) : Sedentary (exerting up to 10 pounds of force occasionally) Standing/Walking: Occasionally; activity exists up to 1/3 of the time Keyboarding/Dexterity: Frequently; activity exists from 1/3 to 2/3 of the time Talking (Must be able to effectively communicate verbally): Yes Seeing: Yes Hearing: Yes Color Acuity (Must be able to distinguish and identify colors): Yes Strength (Lift/Carry/Push/Pull) : Sedentary (exerting up to 10 pounds of force occasionally) 8301 / Provider Data Manager Job Description.rpt Standing/Walking: Occasionally; activity exists up to 1/3 of the time Keyboarding/Dexterity: Frequently; activity exists from 1/3 to 2/3 of the time Talking (Must be able to effectively communicate verbally): Yes Seeing: Yes Hearing: Yes Color Acuity (Must be able to distinguish and identify colors): Yes VI. Environmental Conditions: (Exposure to hazardous risks, work environment conditions) Frequent exposure with minimum of possibilities of electrical shock due to work inside and around computer devices and wiring. Exposed to traffic conditions when traveling to/from the offices of INTEGRIS Physicians Services. Travel may include air travel. Exposed to weather conditions during travel. Mental and emotional stressors related to deadlines for projects. Heavy work volume and high degree of accuracy required. May require return to work during evening and weekend hours to resolve critical problems. Exposure to serious error is always present. Errors in design, logic, processing procedures, data integrity, data security and system recovery affect patient care and corporate finance. One seemingly minor error can destroy or compromise data. 8301 / Provider Data Manager Job Description.rpt