BUS INESS N AME
FALL
2010
Course
Catalog
1
IMS Fall 2010 Courses
SEPTEMBER 14, 2010
INCREASING YOUR PERSONAL
LEADERSHIP EFFECTIVENESS
OCTOBER 05, 2010
DELIVERING POSITIVE CRITICISM: THE
FIRST STEP TOWARD PERFORMANCE
IMPROVEMENT
NOVEMBER 10, 2010
AUTHENTIC LEADERSHIP FOR WOMEN
DECEMBER 07, 2010
GETTING BREAKTHROUGH RESULTS:
TEN TECHNIQUES FOR INNOVATIVE
PROBLEM SOLVING
2
INCREASING YOUR PERSONAL LEADERSHIP
EFFECTIVENESS
Date:
Registration:
Session:
September 14, 2010
8:30 A.M.
9:00 A.M. – 4:00 P.M.
Location:
Springfield Country Club
400 West Sproul Road
Springfield, PA 19064
Intended Audience:
This course is restricted to Middle Managers, Division Managers, and Key
Departmental Leaders at the EP 23 level and above.
Course Description:
In this energizing, highly interactive session, we will look at some of the most
powerful strategies managers can use to increase their individual effectiveness
in today’s rapidly changing business environment. Dr. Rinke will explain how
to develop powerful interpersonal skills, including many of the most-effective
motivational skills. Participants will learn how to fulfill their own potential
and those of their team members, increases the level of trust, boost morale,
and build a peak-performance workplace. This seminar is full of practical
tips, tools and strategies that you will be able to apply tomorrow and improve
the quality of your life!
Instructor:
DR. WOLF RINKE, CSP is the President of Wolf Rinke Associates, Inc., a management
development and consulting company dedicated to helping organizations and individuals
maximize their potential. He has over 30 years of hands-on management and leadership
experience and is a widely published author of 13 books including his most recent: Don't Oil the
Squeaky Wheel, and 19 Other McGraw-Hill in 2004. His work has been featured in numerous
publications such as Success Magazine, Harvard Management Update, and Executive Excellence
and over 300 radio and TV programs, including CNN. He is a highly effective management
consultant, executive coach and internationally recognized speaker who is known for his ability
to energize, entertain, and empower. He has spoken to over 80,000 people in 13 countries on the
topics of management, motivation, leadership, creativity and service excellence.
3
INCREASING YOUR PERSONAL LEADERSHIP
EFFECTIVENESS
EMPLOYEE INFORMATION
4
Name: ___________________________________________ Payroll # __________________________
Title:_____________________________Dept:_____________________Work # __________________
INVESTMENT  $325
All Sessions run from 9:00-4:00 and are held at Springfield Country Club, Springfield, PA
Cost is $325 - includes continental breakfast, lunch, and session materials. Dress is Business Casual
TRANSFER OF FUNDS AUTHORIZATION
To:
From:
Index Code 560243
Index Code _______________
Class 256
Class 256
Amount $_________________
Amount $_________________
Authorized By: __________________________________Dept: _______________________________
Authorized By: Celia O'Leary, Deputy Director, Office of Human Resources
DATE REQUESTED
September 14, 2010
Location: Springfield Country Club
APPROVALS
Employee Signature__________________________________
Date_____________________
Supervisor Signature_________________________________
Date_____________________
Training Officer/HR Signature
___________________________
Date_____________________
Please forward this form to:
Brian Albert or Tori Harris, Office of Human Resources
MSB 1401 JFK Blvd., 15th Floor
NO LATER THAN ONE WEEK PRIOR TO THE SCHEDULED DATE OF THE
SESSION
DELIVERING POSITIVE CRITICISM: THE FIRST STEP
TOWARD PERFORMANCE IMPROVEMENT
Date:
Registration:
Session:
October 05, 2010
8:30 AM
9:00 AM – 4:00 PM
Location:
Springfield Country Club
400 West Sproul Road
Springfield, PA 19064
Intended Audience:
5
This course is restricted to Middle Managers, Division Managers, and
Key Departmental Leaders at the EP 23 level and above.
Course Description:
Recent research suggests that criticism is perhaps the most powerful and
neglected business skill, that it causes more conflicts at work than disputes
over power, pay, and promotion, and that most of us are inept at giving and
taking criticism productively. This intense program will focus on how to
transform the necessary exchange of criticism from a taboo act and a
destructive and demoralizing encounter into a positive, motivating, mutually
beneficial experience that encourages trust, heightens self-esteem, and
boosts productivity.
Instructor:
DR. HENDRIE DAVIS WEISINGER is a licensed psychologist with experience
in clinical, counseling, and organizational psychology. He is the originator of
criticism training and a leading authority on anger management. Dr. Weisinger
teaches in UCLA's Executive Education and MBA programs, and lectures for other
leading business schools throughout the country, including Wharton and Cornell
University. He has consulted with, and conducted workshops for, numerous
Fortune 500 companies, such as IBM, AT&T, Unisys, Intel, Control Data,
Fireman's Fund, DEC, Hyatt, Hughes Aircraft, Warner Lambert, Pacific Bell,
Sheraton, ARCO, TRW, and Rockwell. Dr. Weisinger's expertise has also been
sought out by government agencies, including The U.S. Justice Department, Secret
Service and the National Security Agency.
DELIVERING POSITIVE CRITICISM: THE FIRST STEP
TOWARD PERFORMANCE IMPROVEMENT
EMPLOYEE INFORMATION
Name: ___________________________________________ Payroll # __________________________
Title:_____________________________Dept:_____________________Work # __________________
6
INVESTMENT  $325
All Sessions run from 9:00-4:00 and are held at Springfield Country Club, Springfield, PA
Cost is $325 - includes continental breakfast, lunch, and session materials. Dress is Business Casual
TRANSFER OF FUNDS AUTHORIZATION
To:
From:
Index Code 560243
Index Code _______________
Class 256
Class 256
Amount $________________
Amount $________________
Authorized By: __________________________________Dept: ______________________________
Authorized By: Celia O'Leary, Deputy Director, Office of Human Resources
DATE REQUESTED
October 05, 2010
Location: Springfield Country Club
APPROVALS
Employee Signature____________________________________
Date_____________________
Supervisor Signature___________________________________
Date_____________________
Training Officer/HR Signature
_____________________________
Date_____________________
Please forward this form to:
Brian Albert or Tori Harris, Office of Human Resources
MSB 1401 JFK Blvd., 15th Floor
NO LATER THAN ONE WEEK PRIOR TO THE SCHEDULED DATE OF THE
SESSION
AUTHENTIC LEADERSHIP FOR WOMEN
Date:
Registration:
Session:
November 10, 2010
8:30 AM
9:00 AM – 4:00 PM
Location:
Springfield Country Club
400 West Sproul Road
Springfield, PA 19064
Intended Audience:
7
This course is restricted to Middle Managers, Division Managers and Key
Departmental Leaders at the EP 23 level and above.
Course Description:
Influential and successful leaders like Eleanor Roosevelt or Washington
Post publisher, Katharine Graham, were true to their core values and
beliefs. They led through personal conviction, gaining power beyond their
formal authority. Participants will examine their personal value propositions,
assess their strengths and identify their leadership style. Questions and
practice sessions will focus on leadership challenges drawn from
participants' experience. Participants will leave this session empowered to
be authentic leaders.
EMINARDESCRIPTION
Instructor:
Ms. Robin Gerber is the author of several books including Leadership the
Eleanor Roosevelt Way: Timeless Strategies from the First Lady of
Courage (Penguin/Portfolio, 2002) and Katharine Graham: The Leadership
Journey of an American Icon with a foreword by Jim Collins, author of
Good to Great (Penguin/Portfolio, October, 2005). Her novel Eleanor vs.
Ike (Harper/Avon, January, 2008) imagines Eleanor Roosevelt as a
candidate for President. In early 2009, her biography of Mattel founder and
Barbie doll creator Ruth Handler will be published by Harper/Collins. Ms.
Gerber's books are used in leadership development courses and corporate
programs across the United States. She is also a lawyer and senior faculty
for the Gallup Organization, and a senior fellow in Executive Education at
the Robert H. Smith School of Business, University of Maryland, College
Park. She is a national commentator on women, leadership and politics.
8
AUTHENTIC LEADERSHIP FOR WOMEN
EMPLOYEE INFORMATION
Name: ___________________________________________ Payroll # _________________________
Title:____________________________Dept:______________________Work # _________________
INVESTMENT  $325
All Sessions run from 9:00-4:00 and are held at Springfield Country Club, Springfield, PA
Cost is $325 - includes continental breakfast, lunch, and session materials. Dress is Business Casual
TRANSFER OF FUNDS AUTHORIZATION
To:
From:
Index Code 560243
Index Code ______________
Class 256
Class 256
Amount $________________
Amount $________________
Authorized By: ____________________________________Dept.____________________________
Authorized By: Celia O'Leary, Deputy Director, Office of Human Resources
DATE REQUESTED
November 10, 2010
Location: Springfield Country Club
APPROVALS
Employee Signature____________________________________
Date__________________________
Supervisor Signature___________________________________
Date__________________________
Training Officer/HR Signature
_____________________________
Date__________________________
Please forward this form to:
Brian Albert or Tori Harris, Office of Human Resources
MSB 1401 JFK Blvd., 15th Floor
NO LATER THAN ONE WEEK PRIOR TO THE SCHEDULED DATE OF THE
SESSION
9
GETTING BREAKTHROUGH RESULTS: TEN TECHNIQUES
FOR INNOVATIVE PROBLEM SOLVING
Date:
Registration:
Session:
December 7, 2010
8:30 AM
9:00 AM – 4:00 PM
Location:
Springfield Country Club
400 West Sproul Road
Springfield, PA 19064
Intended Audience:
This course is restricted to Middle Managers, Division Managers and
Key Departmental Leaders at the EP 23 level and above.
Course Description:
In this workshop you will practice new ways to think, and to apply these
techniques to a current challenge you're facing. We'll begin by clearly defining a
specific business result you would like to achieve in the next 90 days. It could be
resolving a problem, leveraging an opportunity, or promoting an innovation. Then,
through a variety of different exercises - carefully balanced between group work
and individual reflection - you'll practice 10 techniques for advancing your result.
MINARDESCRIPTION
Instructor:
Mr. Paul Hellman has worked with leading organizations in the U.S. and abroad,
including Analog Devices, Biogen Idec, Fidelity Investments, Merck, Readers
Digest, United Technologies, Young Presidents Organization (YPO). His columns
(he's written over 100) have appeared in the New York Times, Wall Street Journal,
Washington Post, Boston Globe, San Francisco Chronicle, and regularly on the
back page of (the former) Management Review where he was a contributing editor
for 10 years. He is also the author of Naked at Work: How to Stay Sane When
Your Job Drives You Crazy (Penguin) and Ready, Aim, You're Hired! (Amacom).
Mr. Hellman has appeared multiple times on CNN's financial network as a
commentator about office life. He has also contributed to Public Radio's
Marketplace, delivering on-air commentaries to their 900,000 listeners. He has
taught MBA courses at Northeastern University, and organizational psychology
courses at Bentley College, where he was nominated twice by the management
department for an outstanding teacher award. Mr. Hellman received an MBA from
MIT's Sloan School of Management, as well as undergraduate and graduate
degrees in psychology. He graduated Phi Beta Kappa from Clark University.
10
GETTING BREAKTHROUGH RESULTS: TEN TECHNIQUES
FOR INNOVATIVE PROBLEM SOLVING
EMPLOYEE INFORMATION
Name: ___________________________________________ Payroll # _________________________
Title:____________________________Dept:______________________Work # _________________
INVESTMENT  $325
All Sessions run from 9:00-4:00 and are held at Springfield Country Club, Springfield, PA
Cost is $325 - includes continental breakfast, lunch, and session materials. Dress is Business Casual
TRANSFER OF FUNDS AUTHORIZATION
To:
From:
Index Code 560243
Index Code ______________
Class 256
Class 256
Amount $________________
Amount $________________
Authorized By: ____________________________________Dept.____________________________
Authorized By: Celia O'Leary, Deputy Director, Office of Human Resources
DATE REQUESTED
December 07, 2010
Location: Springfield Country Club
APPROVALS
Employee Signature____________________________________
Date__________________________
Supervisor Signature___________________________________
Date__________________________
Training Officer/HR Signature
_____________________________
Date__________________________
Please forward this form to:
Brian Albert or Tori Harris, Office of Human Resources
MSB 1401 JFK Blvd., 15th Floor
NO LATER THAN ONE WEEK PRIOR TO THE SCHEDULED DATE OF THE
SESSION
11
12